The 2nd Annual National Asset Information Management Forum 2011

The 2nd Annual National Asset Information Management Forum 2011 Improving Data Accessibility, Collection and Reporting to Deliver Best Practice Solutions to Support Asset Management and Maintenance Decision Making Liquid Learning is delighted to present The 2nd Annual Asset Information Management Forum 2011 the premier information, professional development and networking platform to achieve best practice in Asset Information Management. featured speakers Barry Billings Executive Manager, Business Improvement Infrastructure ANZ Transfield Services Murray Chandler Manager, Asset Strategy and Reporting AusGrid Adrian Langdon Manager, Asset Strategy and Research State Water Corporation Martin Hoelscher Group Manager, Network Property Data and Coordination ENERGEX Peter Hazeldine Group Manager, Asset Services Sydney Harbour Foreshore Authority David Peters Network Information Manager ElectraNet Mike Leak Metropolitan Asset Manager SA Water Greg Livingstone Asset Strategy and Systems Manager City of Sydney Greg Williams Former General Manager, Asset Integrity and Risk Jemena Darren Patterson Asset Management Systems and Information Analyst UGL Rail Dr Paul Brown Lecturer, School of Accounting Sunil Kempegowda Visiting Lecturer, School of Systems, Management and Leadership Consultant Enterprise Applications, Application Management, Operations, IT Services Ernst & Young 26 & 27 July 2011 Bayview Boulevard Sydney EXPLORE Improving Asset Data Management, Collection and Reporting Harnessing Data for Life Cycle Costing System Implementation and Governance Frameworks Innovations in Asset Management, Condition Assessment and Asset Performance PLUS workshops Plus Two Separately Bookable, Half-Day Workshops on 28 July 2011 EARLY BIRD DISCOUNTS Book & Pay by 29 April 2011 to receive additional Super Saver Discounts! Phone: +61 2 9437 1311 Fax: +61 2 9437 1093 www.liquidlearning.com.au SUPPORTER MEDIA PARTNER

Day One 26 July 2011 8.30-8.55 Registration and Morning Coffee 8.55-9.00 Official Welcome and Opening Remarks from the Chair 9.00-9.45 OPENING CASE STUDY Master Data Management Strategies for Improving Efficiency Murray Chandler has been instrumental in improving the management of master data for AusGrid (formerly called EnergyAustralia). He will present on the approach that has been undertaken at AusGrid and how it has resulted in more efficient work practices, including better system design, reporting and operations management. Explore: Establishing governance Strategies for asset data management Implementing change in the business process Murray Chandler Manager, Asset Strategy and Reporting AusGrid 9.45-10.00 Questions and Discussion 10.00-10.45 EXPERT COMMENTARY Carbon Pricing and Its Effect on Asset Life Cycle Costing It is only a matter of time before it becomes essential for carbon pricing to be taken into account when working out the whole-of-life cycle cost of an asset in Australia. However, the looming reality of future carbon-pricing is a matter that should be taken into account when deciding on asset management strategies. Accounting expert Dr Paul Brown has been developing life cycle costing models for assets that take into consideration carbon pricing. Having studied various real-life and hypothetical scenarios involving different government policies for carbon pricing, he will discuss the real issues at hand concerning asset life cycle costing and maintenance. Explore: Possible future scenarios Carbon pricing how do you do it? Long-term carbon pricing and asset management plans Dr Paul Brown Lecturer, School of Accounting 10.45-11.00 Questions and Discussion 11.00-11.15 Morning Tea 11.15-12.00 CASE STUDY How Spatial Solutions Minimised Asset Damage In January 2011, South East Queensland was inundated by floods and rainfall not seen in the area since 1974. ENERGEX s electricity distribution network was seriously impacted across its area of supply from the rural Lockyer Valley to the Brisbane CBD. At the peak of the floods around 150,000 of ENERGEX s 1.2 million customers were disconnected from the supply Technology and Strategy fo grid. Despite this significant flood event, which extended over five days, ENERGEX restored supply to 90% of the impacted network within a week. In preparing for the flood, ENERGEX used forecast flood height spatial information overlayed on its network GIS to predict assets that were likely to be inundated. This allowed disconnection prior to being flooded, and as the flood water receded, prioritised repair and restoration. In his presentation, Martin Hoelscher will discuss how ENERGEX s spatial systems were a critical part of the successful restoration and resultant planning for improving resilience to the impacted network. Martin Hoelscher Group Manager, Network Property Data and Coordination ENERGEX 12.00-12.15 Questions and Discussion 12.15-1.15 Networking Lunch 1.15-2.00 CASE STUDY Predicting Future Asset Needs with Changing Markets Adrian Langdon, Manager Asset Strategy and Research, State Water Corporation, has over 18 years experience in the operation, planning and policy development for water management in NSW. State Water operates within the Murray Darling Basin, and developing an asset strategy for the changing environment and markets will be a key challenge over coming years with significant changes in the type of customers and water needs throughout the basin. This presentation will cover: Life cycle costing for assets Identifying customers of each asset Predicting future market changes and the impact on our assets Adrian Langdon Manager, Asset Strategy and Research State Water Corporation 2.00-2.15 Questions and Discussion 2.15-3.00 CASE STUDY Innovations in Asset Management More Bang for Your Bucks This session will provide a broader perspective on asset management by showing how creativity and lateral thinking can optimise your asset management, resulting in better financial returns. In his presentation, Peter Hazeldine will talk through the adaptive re-use of heritage buildings as a case study on the innovative use of assets. Explore: Balancing heritage conservation and commercial reconfiguration Integrating building services and practical sustainability Optimising financial performance of difficult assets Peter Hazeldine Group Manager, Asset Services Sydney Harbour Foreshore Authority 3.00-3.15 Questions and Discussion PLUS WORKSHOPS! TWO Separately Bookable, Half-Day Workshops on 28 July 2011 EARLY BIRD DISCOUNT Receive $100 off registration if you register and pay by 17 June 2011

r Better Information Management 3.15-3.30 Afternoon Tea Day Two 27 July 2011 3.30-4.15 CASE STUDY Strategic Asset Management Planning From Qualitative to Quantitative Decision Making SA Water provides water, recycled water and wastewater services to approximately 1.5 million people across South Australia. In 2010/2011 the capital works program was $846 million consisting of over 1000 projects. To ensure investment is being made in the areas that will deliver the best outcomes, SA Water centralised its asset management planning processes in early 2000. Since that time the group has evolved its decisionmaking capability from the qualitative judgement of highly experienced operators and asset management practitioners to adopt information-based, quantitative decision making. This has required the ongoing development and improvement in its information systems to provide condition, performance and costing information on assets that can be used by asset planners to improve decision making. Mike Leak talks about the sometimes frustrating, occasionally foggy, but always interesting journey SA Water has taken along this road towards asset management Nirvana. Explore: Adopting new methods for gathering and assessing information Implementation of new systems Influencing organisational change for better business practices Mike Leak Metropolitan Asset Manager SA Water 4.15-4.30 Questions and Discussion 4.30-5.15 FACILITATED ROUND TABLE DISCUSSION Asset Information Management Turning the Plan into a Reality This highly interactive session will be facilitated by David Hope, asset management specialist. He will give an introductory talk on the subject which will be followed by information sharing between the delegates. Use this unique opportunity to exchange knowledge and professional advice with your industry peers and experts. Discuss: What your plan should look like Deploying systems and technology Aligning your organisational structure to best deliver your plans Ensuring your plans meet the organisation s business needs Facilitator: David Hope Director David Hope & Associates Pty Ltd 5.15 Concluding Remarks from the Chair 5.15-6.15 Networking Reception 8.30-8.55 Morning Coffee 8.55-9.00 Opening Remarks from the Chair 9.00-9.45 OPENING KEYNOTE CASE STUDY Aligning Technical Asset Management Improvements with Business Needs Transfield Services is a global provider of a wide range of services to a broad customer base. It recently faced the challenge of having to deliver generic technical improvements to its entire global asset management business. Barry Billings was the business lead for the project. In this presentation he will outline the approaches used and lessons learnt from developing an integrated solution and talk through the areas of people, process and technology. He will also discuss a fresh approach to defining user requirements, aligning the solution to a customer focused process model, realising the real value of data, and: Improving data integrity Change Management Defining a roadmap for the future Barry Billings Executive Manager, Business Improvement Infrastructure ANZ Transfield Services 9.45-10.00 Questions and Discussion 10.00-10.45 CASE STUDY Use of GIS in Asset Management The City of Sydney uses GIS extensively to be able to assess the value, location, and maintenance requirements of its assets. The city s asset strategy and systems manager, Greg Livingstone, will discuss the systems currently in place and: The implementation of the corporate asset management system at the City of Sydney Challenges in the use of GIS and how they were overcome Facts and figures how whole-of-life costing cycles are proposed to be modelled with the help of the technology Greg Livingstone Asset Strategy and Systems Manager City of Sydney 10.45-11.00 Questions and Discussion 11.00-11.15 Morning Tea 11.15-12.00 CASE STUDY Why Foundation Systems are the Basics for Your Business New technologies are drivers in changing the way assets are managed and maintained, and incorporated into business models. Acquiring and evaluating accurate data correctly is crucial to asset management strategy. SUPER SAVER DISCOUNT Receive $300 off registration if you register and pay by 29 April 2011

Harnessing Greater Value from Assets Greg Williams will talk through those issues and discuss: The importance of matching GIS data with ERP data to describe your assets What are the risks to your business if data is not common and standard? How is it done in the utilities industry? Greg Williams Former General Manager, Asset Integrity and Risk Jemena 12.00-12.15 Questions and Discussion 12.15-1.15 Networking Lunch 1.15-2.00 CASE STUDY Enhanced Business Reporting and the Single Source of Truth Understanding and trusting data is the foundation that allows a business to make financially sound business decisions. Crucial to the success of meeting this challenge is the ability to balance people, process and system development in an efficient and low-cost manner. Darren Patterson will discuss how the asset management team used a platform of continuous improvement to work towards a single source of truth to meet both business and operational needs. Explore: Data definition and standardisation Process development System alignment and report development Successes, challenges and the future Darren Patterson Asset Management Systems and Information Analyst UGL Rail 2.00-2.15 Questions and Discussion 2.15-3.00 CASE STUDY Improving Information Quality and Risk Management with Mobile Inspection Over the past two years, ElectraNet developed an asset inspection framework to improve the accuracy of field inspection information, and the management of asset risk. ElectraNet developed a matrix of SCAR codes (System Condition and Asset Risk) which is used to categorise and prioritise asset defects and condition. Field inspection software was then developed and implemented to inspect substation and transmission line assets using rugged computers with built-in cameras, bar coders and GPS. The improved asset condition data is being used to prioritise short and medium-term maintenance, and the longer term data to build its next case for regulatory funding for future operating costs and capital projects. Explore: Condition assessment and maintenance costing Asset condition risk management Data collection methods Providing a case for operating and capital regulatory funding David Peters Network Information Manager ElectraNet 3.00-3.15 Questions and Discussion 3.15-3.30 Afternoon Tea 3.30-4.15 EXPERT PRESENTATION Risk and Reliability in Program Implementation Sunil Kempegowda is a casual lecturer in School of Systems, Management and Leadership, University of Technology Sydney (UTS) and has many years as an IT professional under his belt, specialising in advising on systems implementation. His expertise is in system architecture, enterprise application implementation, project management, agile methodologies and cloud computing. Sunil Kempegowda is also pursuing a PhD in cloud computing at UTS. He will discuss contemporary issues regarding program implementation, including custom-made versus off-theshelf products, and future computing technologies worth considering when making a choice. Explore: Data governance frameworks decision making factors Identifying risk and reliability in new programs and updating existing systems Strategies for obtaining the best quality data and accuracy of reporting Sunil Kempegowda Visiting Lecturer, School of Systems, Management and Leadership Consultant Enterprise Applications, Application Management, Operations, IT Services Ernst & Young 4.15-4.30 Questions and Discussion 4.30 Concluding Remarks from the Chair and Forum Close WHO WILL ATTEND Public and private sector professionals working in: Asset Management Network Management Infrastructure Maintenance Operations Systems Development Asset Strategy Policy Information Management Capital Works Programs Project Investment Network Information Phone: +61 2 9437 1311 Fax: +61 2 9437 1093 www.liquidlearning.com.au

Workshops 28 July 2011 9.00-12.15 WORKSHOP A Getting Executive Buy-In and Organisational Commitment To get your ideas, new systems and business improvement projects off the ground, you need to be able to gather the support of management as well as your colleagues. Support is more than a financial commitment it can mean getting the support for changes to business processes, operating models and even job structures. Managing expectations and having the right people participate is crucial to its success. In this workshop, David Hope will cover those issues and: Project selection and prioritisation why, what, when and who Justifying and gaining approval for your project Implementation strategies and tactics Changing procedures and organisations to maximise benefits Clarifying and managing expectations Different approaches to get people interested and committed to your project Expert Facilitator: David Hope Director David Hope & Associates Pty Ltd As an independent utilities infrastructure consultant, David specialises in the managerial and technical aspects of infrastructure undertakings. He specialises in providing strategies where there are complex technical and technology issues involved, the need to change organisations or cultures to effectively implement solutions; and in business justification and implementation strategies for technologies such as SCADA. David has held a range of senior managerial and technical positions, encompassing all aspects of policy, planning, construction, operations and maintenance. He has been involved in many projects which cross the boundaries of technical and managerial disciplines. David Hope is a civil engineer and manager with 40 years experience in the utilities industry. Over the last 10 years he has practised mainly as an independent consultant. Previously he worked with Sydney Water, which provides water and sewerage services to four million people. 12.15-1.15 NETWORKING LUNCH 1.15-4.30 WORKSHOP B Developing and Using Your Asset Management Plan to Optimal Effect Developing an asset management plan supported by accurate asset information, whether it is first cut or complete, is key to successful asset management (AM). Many organisations are deterred from preparing an AM plan, thinking they don t have all of the necessary asset information. Just remember: the first AM plan is not going to be perfect and it doesn t have to be! As long as the organisation is committed to the improvement program the plan can be completed over time. Many take advantage of the AM plan development process as a way of identifying information gaps and use the improvement program as a way of closing them. In this workshop, the key elements of an asset management plan supported by accurate asset information will be workshopped. This session will cover: The basic elements and objectives of an AM plan Identifying AM plan information requirements Discovering your AM information gaps How to add and improve on the plan and its information improving for longevity; and Where to from here, now I have an AM plan Expert Facilitator: Tahlia Griffin Managing Director TBG Consulting Tahlia is an experienced asset management consultant who has been in the industry for approximately seven years. She manages her own company specialising in asset management. Her work has included such areas as asset management plans, AM strategies, AM system specifications and implementation, condition monitoring, risk assessment, data analysis, AM training and AM support. Much of her time however has been spent preparing AM plans of which she has produced 42 to date, all using varying degrees of asset information. Tahlia hopes, based on her experience, that you can take something useful away from the workshop to assist you in your AM plan development endeavours. ABOUT THE EVENT Asset Information Management is increasingly becoming more technologically sophisticated, generating a period of transformation. Broader changes to our world have created additional changes where issues such as carbon-pricing and a changing environment need to be taken into account when developing strategies for the management of assets and asset data. These changes are creating a whole new set of expectations for professionals working in asset management in regards to their skills, where the bar has been raised and professionals have to acquire more knowledge to be able to deal with the changing technology and environment. This forum will discuss such contemporary issues and others, and draw on a wealth of experience from asset management professionals and subject experts. Practical how to tools and strategies to achieve success will be shared in this exciting event and outlines on how organisations are responding to change will be showcased. SPONSOR TODAY! Limited sponsorship and exhibition opportunities available. For your chance to brand yourself as a market leader, please call: +61 2 9437 1311 or email: partnership@liquidlearning.com.au

The 2nd Annual National Asset Information Management Forum 2011 26 & 27 July 2011 Bayview Boulevard Sydney 90 William St Sydney NSW 2011 Ph: +61 2 9383 7222 SUPER SAVER DISCOUNT Receive $300 off registration if you register and pay by 29 April 2011 Booking Form EARLY BIRD DISCOUNT Receive $100 off registration if you register and pay by 17 June 2011 1 Organisation Name Address Suburb State Postcode Registration Information Title Full Name or TBA Title Full Name or TBA Title Full Name or TBA Position Position Position Phone Fax Phone Fax Phone Fax Email Email Email 2 Your Investment c Forum c Workshop A c Workshop B c Forum c Workshop A c Workshop B c Forum c Workshop A c Workshop B c Please confirm my registration for The 2nd Annual National Asset Information Management Forum 2011 No. # IIM Member Number: Options (per person) Forum + 2 Half Day Workshops (3 days) Forum + 1 Half Day Workshop (2.5 days) Forum Only (2 days) 2 Half Day Workshops (1 day) 1 Half Day Workshop (0.5 days) Standard Rate $3595 + GST = ($3954.50) $3095 + GST = ($3404.50) $2495 + GST = ($2744.50) $1295 + GST = ($1424.50) $695 + GST = ($764.50) IIM members receive 10% discount off standard rate. (To be claimed at the time of registration. Membership Discounts do not apply to Super Saver, Early Bird and Workshop(s) Only rates). * Receive $100 off registration if you register and pay by 17 June 2011 ** Receive $300 off registration if you register and pay by 29 April 2011 Early Bird Rate* $3495 + GST = ($3844.50) $2995 + GST = ($3294.50) $2395 + GST = ($2634.50) Note: Course materials, refreshments & lunches are included.travel and accommodation are NOT included. Super Saver Rate** $3295 + GST = ($3624.50) $2795 + GST = ($3074.50) $2195 + GST = ($2414.50) * Please photocopy this form if more than three will attend Group Discounts Available: 4+ people 10% off Standard Rate Conditions: Group Discounts apply for bookings made simultaneously and on one invoice only. Only one discount applies. Group and IIM member discounts apply to standard rates only. Group and IIM member discounts are not applicable to Super Saver and Early Bird rates. 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