IT Essentials (ITE v6.0) Chapter 6 Exam Answers 100% 2016 1. What wuld be a reasn fr a cmputer user t use the Task Manager Perfrmance tab? t increase the perfrmance f the CPU t view the prcesses that are running and end a prcess if needed t view the services that are currently running n the PC t check the CPU usage f the PC 2. Which feature in Windws 7 and 8 allws a user t temprarily view the desktp that is behind pen windws by mving the muse ver the right edge f the taskbar? Peek Snap Shake Search jump lists thumbnail previews 3. What is the minimum amunt f RAM and hard drive space required t install 64- bit Windws 8 n a PC? 1 GB RAM and 10 GB hard disk space 1 GB RAM and 16 GB hard disk space 2 GB RAM and 16 GB hard disk space 2 GB RAM and 20 GB hard disk space 4 GB RAM and 16 GB hard disk space 4 GB RAM and 20 GB hard disk space 4. After upgrading a cmputer t Windws 7, a user ntices that the UAC (User Accunt Cntrl) panel appears mre frequently. Hw can the user reduce the frequency with which the UAC appears? Reinstall all user prgrams in Cmpatibility Mde. Replace the graphics card with ne that meets the minimum hardware requirements fr Windws 7. Lwer the UAC setting in the Change User Accunt Cntrl settings dialg bx f the User Accunts cntrl panel. In the Perfrmance Optins dialg bx f the Perfrmance Infrmatin and Tls cntrl panel, chse Adjust fr Best Perfrmance. CCNA 5 Page 1
5. Which Windws utility allws Windws 7 and 8 users t quickly and easily share files and flders? HmeGrup Actin Center Services Device Manager 6. Which Windws administrative tl displays the usage f a number f cmputer resurces simultaneusly and can help a technician decide if an upgrade is needed? Services Event Viewer Cmpnent Services Perfrmance Mnitr 7. Which type f startup must be selected fr a service that shuld run each time the cmputer is bted? autmatic bt manual start startup 8. Which Windws tl allws an administratr t rganize cmputer management tls in ne lcatin fr cnvenient use? Task Scheduler Services cnsle Perfrmance Mnitr cnsle Micrsft Management cnsle 9. T which categry f hypervisr des the Micrsft Virtual PC belng? Type 1 Type 2 Type 3 Type 4 10. What are tw advantages f using PC virtualizatin? (Chse tw.) It prtects the hst machine frm viruses attacks. CCNA 5 Page 2
It allws multiple perating systems t run n a single PC simultaneusly. It bsts the perfrmance f the hst machine thrugh virtualizatin. It can prvide cst savings. It allws netwrk threat identificatin. 11. A cllege uses virtualizatin technlgy t deply infrmatin security curses. Sme f the lab exercises invlve studying the characteristics f cmputer viruses and wrms. What is an advantage f cnducting the lab exercises inside the virtualized envirnment as ppsed t using actual PCs? The lab exercises are perfrmed faster inside f the virtualized envirnment. The virtualizatin envirnment has better tls t develp mitigatin slutins. Virus and wrm attacks are mre easily cntrlled in a virtualized envirnment, thus helping t prtect the cllege netwrk and its devices frm attack. The viruses and wrms will have limited functinality inside the virtualized envirnment. 12. A sftware engineer is invlved in the develpment f an applicatin. Fr usability tests, the engineer needs t make sure that the applicatin will wrk in bth Windws 7 and Windws 8 envirnments. The features and functins must be verified in the actual OS envirnment. The engineer is using a Windws 7 wrkstatin. What tw technlgies can help the engineer achieve the usability tests? (Chse tw.) dual bt tw separate CPUs strage redundancy client-side virtualizatin tw separate hard disks 13. A technician needs t use an applicatin that is nt supprted by Windws perating systems n the PC. Hw can the technician make this applicatin run n the PC? Use the Windws Cmpatibility mde. Install the applicatin with elevated permissins as administratr. Create a virtual machine with an perating system that supprts the applicatin. Install the applicatin in safe mde. 14. What preventive maintenance actin shuld be taken t help imprve system security? Autmate any antivirus scanners. Defragment the hard drive. Perfrm backups regularly. CCNA 5 Page 3
Errr check the hard drive. 15. Which Windws 7 feature wuld an administratr use t cnfigure a cmputer t delete temprary files frm the hard drive at 3:00 AM each day? Disk Cleanup Task Scheduler Device Manager Cmputer Management 16. Which cmmand is used frm the Windws cmmand prmpt t schedule a prgram t run at a specific time? AT CMD TASKLIST TASKKILL 17. When trubleshting a printer prblem, a technician finds that the perating system was autmatically updated with a crrupt device driver. Which slutin wuld reslve this issue? Rll back the driver. Restart bth the cmputer and the printer. Scan the dwnladed driver file with a virus scanner. Uplad the crrect driver t the printer. 18. Which tw Windws utilities can be used t help maintain hard disks n cmputers that have had lng perids f nrmal use? (Chse tw.) Disk Cleanup Disk Maintenance Disk Defragmenter Disk Partitin Disk Frmat 19. What is a cmmn step that a technician can take t determine the cause f an perating system prblem? Bt int Safe Mde t determine if the prblem is driver related. Test the pwer supply. Dcument the time spent t reslve the prblem. Check the fan cnnectins and ensure the fan is wrking prperly. CCNA 5 Page 4
20. Which questin is an pen ended questin that culd be used when helping a custmer trublesht a Windws prblem? Can yu bt the perating system? Have yu changed yur passwrd recently? D yu get a lgin prmpt when the cmputer bts? What prgrams have yu installed recently? 21. A user reprts that lgging int the wrkstatin fails after a display driver has been updated. The user insists that the passwrd is typed in crrectly. What is the mst likely cause f the prblem? The passwrd has changed. The Caps Lck key is set t n. A display driver update failed. The display setting has changed after a driver update. 22. A user reprts that a vide editing prgram des nt wrk prperly after a sund mixing prgram is installed. The technician suspects that a cmpatibility issue might be the cause f the prblem. What shuld the technician d t verify this thery? Update Windws OS. Update the vide editing sftware. Uninstall the sund mixing sftware. Check if an update f the sund mixing sftware is available. 23. A user reprts t a technician that his cmputer freezes withut any errr messages. What are tw prbable causes? (Chse tw.) An update has crrupted the perating system. A prcess is nt using enugh system resurces. The pwer supply is failing. The MBR is crrupted. The bt rder is nt set crrectly in BIOS. 24. A technician is trying t fix a Windws 7 cmputer that displays an Invalid Bt Disk errr after POST. What is a pssible cause f the errr? The bt.ini file is crrupt. The ntldr.exe file is crrupt. The ntdetect.cm file is crrupt. The bt rder is nt set crrectly in the BIOS. CCNA 5 Page 5