Community Health Worker Conference

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Healthier Communities Fifth Annual Community Health Worker Conference Community Health Workers Continuing to Transform and Empower the Community Wednesday, August 22, 2012 8 a.m. to 4:30 p.m. Grand Rapids Community College Wisner-Bottrall Applied Technology Center Grand Rapids, Michigan spectrumhealth.org/chwconf

Spectrum Health Healthier Communities invites you to attend the Fifth Annual Community Health Worker Conference. Join us for a day of learning, skill building and networking. Conference Objectives Discuss the pros and cons of certification in regards to employment opportunities and professional development for community health workers (CHW) Describe the roles of CHWs in the changing dynamics of health care delivery in the community Identify ways to empower community members to make positive life changes

Agenda 7:30 a.m. to 8:15 a.m. Registration/Continental Breakfast/Networking 8:15 a.m. to 8:30 a.m. Welcome George K. Heartwell, Mayor, City of Grand Rapids 8:30 a.m. to 9 a.m. Comedic Presentation by Mother Bee Cassandra Hankins, MA, LLPC 9 a.m. to 10 a.m. Keynote Address Professionalism and the CHW: the Experience- Based Expert Walking in Two Worlds Carl H. Rush, MRP, Research Affiliate Project on Community Health Worker Policy & Practice University of Texas Houston, Institute for Health Policy 10 a.m. to 10:30 a.m. Exhibits/Breaks 10:30 a.m. to Noon General Session Professionalism and the CHW: the Experience- Based Expert Walking in Two Worlds continued Carl H. Rush Noon to 1 p.m. Lunch (provided) Michigan Community Health Worker Alliance (MiCHWA) presentation 1 p.m. to 2:15 p.m. Session I Workshops A. Compassion Fatigue: Knowing When and How to Care for Yourself Nan Hunt, LMSW, CMAC, Sparks Consultation & Training

B. Connecting With Your Community Through Social Media Lorelei Woody, MLIS, Science & Technology Library, University of Akron C. Ignorance is Bliss for You, but it Wreaks Havoc for the Other Guy! How perception influences communication Leslie Neal, MS, Grand Rapids Community College D. Patient Screening and Health Worker Safety Corey Waller, MD, Spectrum Health Medical Group Center for Integrative Medicine 2:15 p.m. to 2:30 p.m. Break 2:30 p.m. to 3:45 p.m. Session II Workshops A. Compassion Fatigue: Knowing When and How to Care for Yourself B. Connecting With Your Community Through Social Media C. Ignorance is Bliss for You, but it Wreaks Havoc for the Other Guy! How perception influences communication D. Patient Screening and Health Worker Safety 3:45 p.m. to 4 p.m. Community Health Worker Extraordinary Service Award 4 p.m. to 4:15 p.m. Closing Address Becky Hartman C.CHW President, Ohio Community Health Workers Association 4:15 p.m. to 4:30 p.m. Evaluations

Target Audience The conference is designed for CHWs. CHWs are known by a variety of names including village health workers, public health technicians, promotoras, community health advisors, outreach workers, health auxiliaries, health workers, lay health workers, health agents, health promoters, family welfare educators, health volunteers, school health aides, diabetes community health workers, and community health aides. Keynote Presenter Carl Rush has worked with CHWs in several areas for over 15 years. He is currently co-director of a legislatively mandated study on CHW employment policy for the states of Texas and Indiana. Carl will serve as a CHW resource person for the American Association of Diabetes Educators national workforce summit in June 2012. He has developed a national e-learning series for the Centers for Disease Control and Prevention (CDC) on policy and systems change to promote CHW employment and provides technical assistance for the CDC, HRSA and several state level initiatives. Carl is developing a workshop series for CHW supervisors in collaboration with the Outreach Worker Training Institute in Massachusetts and a CHW instructor training program for LaGuardia Community College (City University of New York) in collaboration with New Jersey AHEC. Carl is a lead author on the CHW National Workforce Study for the HRSA Bureau of Health Professionals (2007) He is a consultant for the New Jersey CHW Institute and past director (2004-2006). He has served as consultant for Migrant Health Promotion, CHW National Education Collaborative (U.S. Department of Education), the American Dental Association and the NCI Patient Navigator program (University of Texas). Carl was selected by the Centers for Medicare and Medicaid Services (CMS) to serve on their National Health Disparities Technical Expert Panel (2008). He is a member of the American Public Health Association Education Board, Governing Council and Joint Policy Committee and recently served as Secretary of the CHW section. He holds a Master of Regional Planning degree from Cornell University.

Registration Form Please complete one registration form per individual. The cost to attend is $35 per person, which includes continental breakfast, lunch and afternoon refreshments. Seating is limited. Registration form and payment must be received by August 3, 2012. Name (include title/role) Agency/Organization Street Address City/State/ZIP Phone Email address (required for confirmation receipt) Yes No Add me to an email list for future CHW education or conference opportunities. Select one workshop for Session I and one workshop for Session II: Session I 1 p.m. to 2:15 p.m. Compassion Fatigue-Knowing When and How to Care for Yourself Connecting With Your Community Through Social Media Ignorance is Bliss for You, but it Wreaks Havoc for the Other Guy! How perception influences communication Patient Screening and Health Worker Safety Session II 2:30 p.m. to 3:45 p.m. Compassion Fatigue-Knowing When and How to Care for Yourself Connecting With Your Community Through Social Media Ignorance is Bliss for You, but it Wreaks Havoc for the Other Guy! How perception influences communication Patient Screening and Health Worker Safety Capacity limited to 35 participants per session. Photo release: Registration for this conference implies consent to be photographed and permission for photos to be used in the conference materials. If this is of concern to you, please contact conference officials at 616.391.6187 or 616.391.6177. Mail your completed form and check payable to Spectrum Health Healthier Communities to: Spectrum Health Healthier Communities Attention: Lise Thomas 665 Seward Avenue NW, Suite 110 Grand Rapids MI 49504 Spectrum Health will refund 50 percent of the registration if a written cancellation is received by August 3, 2011. If you have questions, contact: Terri Price 616.391.6187, terri.price@spectrumhealth.org Arlene Colbert 616.391.6177, arlene.colbert@spectrumhealth.org

Location Grand Rapids Community College Wisner-Bottrall Applied Technology Center 151 Fountain Street NE Grand Rapids, MI 49503 Parking is available at Bostwick Parking Ramp $3.00 all day Directions From North (Cadillac) Take US 131 to exit 85-B, Pearl Street. Left (east) on Pearl Street to Ottawa Avenue. Right (south) on Ottawa Avenue to Fountain Street. Left (east) on Fountain Street to Bostwick Commons. Left (north) to enter Bostwick Parking Ramp. From South (Kalamazoo) Take US 131 to exit 84-A, Wealthy Street. Right (east) on Wealthy Street to Lafayette Avenue. Left (north) on Lafayette Avenue to Lyon Street. Left (west) on Lyon Street to Ransom Avenue. Left (south) on Ransom Avenue to enter Bostwick Parking Ramp. From West (Holland) Take I-196 to exit 78, College Avenue. Right (south) on College Avenue to Lyon Street. Right (west) on Lyon Street to Ransom Avenue. Left (south) on Ransom Avenue to enter Bostwick Parking Ramp. From East (Lansing) Take I-196 to exit 78, College Avenue. Left (south) on College Avenue to Lyon Street. Right (west) on Lyon Street to Ransom Avenue. Left (south) on Ransom Avenue to enter Bostwick Parking Ramp. Ottawa Ionia Division Lyon Bostwick Michigan Ransom Barclay Lyon Crescent Monroe Center Louis Pearl Division Winchester Library Sheldon Bostwick Parking Ramp Fountain Park Fulton Ransom Barclay Lafayette Applied Technology Center

Hotel Accommodations Holiday Inn Grand Rapids Downtown 310 Pearl Street NW Grand Rapids, MI 49504 616.235.7611 Call by August 7, 2012 to ensure availability. Mention Spectrum Health CHW Conference. Thank you to the following organizations for supporting this event: FY12.30.10.A 06.2012