INVITATION WTS EXECUTIVE FORUM DATE: Tue, 21st April 2015 TIME: LOCATION: ROOM: 9 am 4:30 pm JW Marriott Marquis Hotel, Business Bay, Dubai Majlis 1, 6 th floor REGISTER AT: www.kat-logics.com CONTACT US: +971 (50) 9108616 Transform your organisation through Lean Employee Resourcing: Workforce optimisation and improving productivity Working Time Solutions is the leading international workforce management provider based in the United Kingdom. Clients include: Emirates Global Aluminium, SABIC, Unilever, London Ambulance Service, Coca Cola Enterprises, National Grid, Dublin Airport and Babcock International Who should attend? A forum for CEO s, Vice Presidents and Directors interested in transforming their organisation by optimising their productivity and reducing labour wastage. Optimise productivity by reducing labour wastage / underutilisation How to discover your true demand for labour Effective workforce management Advanced demand-led rostering and shift planning Reduce and control labour costs and Improve customer service levels The next generation of workforce planning and management software Page 1 of 6
Kat Logics the Lean Expert in the Middle East PROGRAM: Tue, 21 st of April 2015 09:00 Registration and Welcome Coffee 09:30 Welcome & introduction by host Katharina Albert, Kat Logics & Robert Crossman, WTS 09:45 Working time change Robert Crossman, Director of Customer Solutions, Working Time Solutions o the analysis of supply and demand and the design process o Overview: Demand-led rostering techniques, the principles of Lean Employee Resourcing, annual contracts and balancing demand with workforce supply. o Hands-on shift planning exercises and examples 10:45 Coffee break - Light refreshments and the opportunity to network 11:15 Guest Speaker: Case Study Guest speaker Dr. Salem, Former Deputy-VP HR, Emirates Aluminium o How to examine and incorporate work-life balance and operational requirements to design and implement the optimal shift pattern for your business a UAE example. 12:00 Labour Costs vs. Productivity Levels in the UAE Katharina Albert, Managing Director, Kat Logics o Labour costs are perceived as much lower than in Europe, compared to the actual productivity levels is this really true? The difference that motivation and positive engangement can make. 12:30 Lunch break delicious 5 star lunch buffet included for all participants 13:30 The next generation of workforce planning and management software Robert Crossman, WTS 14:00 Guest Speaker: Case Study Vicky Court, Ambulance Communications Centre Manager o Vicky played an instrumental role in the design of shift patterns whilst working with the UK s London Ambulance Service and will describe the principles of best practice with roster reviews 14:45 Panel discussion, Questions & Answers 15:30 Networking coffee break Enjoy refreshments and a good opportunity to network Page 2 of 6
JW MARRIOTT MARQUIS Elevate your business VENUE: The seminar will take at the new 5 star JW Marriott Marquis in Dubai: o Comprising two iconic towers, the JW Marriott Marquis Dubai stands elevated above Dubai s Business Bay on Sheikh Zayed Road, the heart of the most desirable locations in the city. o The hotel features elegantly conceived accommodation, outstanding event and business facilities, a collection of 14 stylish bars and restaurants. o An abundance of space and light, warm hardwood finishes, sensuous fabrics and atmospheric lighting, a suite at the JW Marriott Marquis Dubai represents the most intelligent design and contemporary comforts. o The JW Marriott Marquis Dubai orchestrates outstanding events. A range of inspiring venues and up-to-the-moment technologies are designed for performance, while the dedicated service makes for a seamless experience every time. o World-class catering and international lunch buffet Website: www.marriott.com Phone: +971 4 414 0000 Page 3 of 6
SPEAKERS: Robert Crossman, Director of Customer Solutions, Working Times Solutions (Manchester, United Kingdom) Rob is Director of Customer Solutions at Working Time Solutions (WTS). He is responsible for the successful implementation of systems and services across our new and existing customer base. Rob is PRINCE2 trained, an excellent business analyst and effective communicator. He is a personable, enthusiastic and driven individual with a proven track record in all aspects of working time change. Rob has over sixteen years experience in implementing new ways of working through workforce planning and management software systems. He has delivered a range of consultancy, training and project management services helping organisations implement new and more flexible working time arrangements that optimise workforce utilisation, reduce unit cost, deliver legislative compliance and enhance the work life balance of employees. Rob has worked across various sectors such as utilities, manufacturing, air services, distribution and hospitality. Customers include London Ambulance Service, The Celtic Manor Resort, National Grid, Coca-Cola Enterprises, PPG Architectural Coatings (Distribution), United Biscuits and Dublin Airport Rob works to continually develop and improve service delivery and development processes and is currently leading the migration of systems to a web based offering. Changes to workforce planning and management can be both complex and sensitive. Through Rob s leadership, the service delivery team ensure the transition is a smooth one with measurable benefits for everyone. For example, before any complex multi-user, multi-site network installation begins, Rob ensures a thorough requirements analysis has been carried out. Katharina Albert (M.Eng.), Managing Director of Kat Logics Simulation Solutions (Dubai, UAE) Katharina Albert is a material flow simulation expert based in Dubai. She is from Germany and holds a Master s degree in Systems Engineering & Industrial Management. She has worked as project manager in the regional logistics and aviation sector and established Kat Logics Simulation Solutions in 2011. Her business consultancy is unique as it is specializing in the optimization of material and information flow as well as lean facility design by applying sophisticated methodologies and 3D simulation. She has been the first in the region to actively promote this approach at numerous conferences and industry events. Katharina has worked with major clients in the region, such as Elopak Obeikan, Aptec Group, Ras Al Khaimah Airport, Schierholz / Emirates Flight Catering, General Electric, ITS, Al Majdouie and Sadara. Kat Logics is the strategic solution partner for Working Time Solutions in the Middle East and provides advanced planning tools for process improvement studies to drastically increase productivity, lead time and profit margins. Page 4 of 6
GUEST SPEAKERS: Dr. Mohamed Salem, former Deputy-VP HR, Center of Excellence & Talent Management at EMAL (Dubai, UAE) Dr. Salem retired from Emirates Aluminium in March 2014 where he held the position of Deputy-VP HR, Center of Excellence & Talent Management. He joined EMAL in November 2007 at the start of the greenfield project to establish the HR Division and manage the Training Department, entrusted with the mission to ensure the delivery of training to EMAL employees within set deadlines to meet the needs of the whole project. Prior to joining EMAL in November 2007, Dr. Salem held several managerial positions in human resource management & development in the automotive, oil and gas, aircraft, and aluminium industries. Following the relocation from Indonesia to Dubai in 1996, Dr. Salem worked for DUBAL as Training Manager for four years. In 2000, he joined for two years Dubai Internet City (later TECOM) as Director of Human Resources & Management Development, with the mission to set up and develop the TECOM Corporate HR Division. Later, he joined the newly established Abu Dhabi Tourism Authority (ADTA) as Senior Advisor HR in charge of setting up and staffing the HR Division, for the two entities, ADTA and its TDIC subsidiary. In the early 1990s, as a lecturer in Paris, he taught "Organization Behavior" at the French-American Institute of Management, and "Business Strategy" at the Institute of Management Studies. While in Dubai, he held for three years the post of Lecturer in Human Resources Management for University of Belgium - Dubai Campus, in Knowledge Village. Dr. Salem holds a degree in Mechanical Engineering from the Centre d Etudes Superieures Industrielles (Lyon - France), a Master s degree and a Doctorate degree in Education (Administration, Planning & Social Policy) from Harvard University. Currently, Dr Salem is a Consultant in HR and Talent Management, assisting companies in improving the optimization of their human resources. Vicky Court, Ambulance Communications Centre Manager at National Ambulance LLC (Abu Dhabi, UAE) Vicky Court is currently the Communications Centre Manager at National Ambulance based in Abu Dhabi. National Ambulance provides the frontline emergency ambulance Response in the Northern Emirates responding to Emergency calls. National Ambulance also provides medical cover at large scale events such as the F1 Grand Prix and Du Arena. Before moving to Abu Dhabi Vicky worked for the London Ambulance Service for 15 years. Starting in 1999 as an ambulance technician. She became a paramedic in 2004 then progressed to the Duty Station Officer role. She became an Ambulance Operations manager in 2007 initially based in the Control Room then managing various areas across South London. Vicky acted as a Commander at a variety of large Events such as the Central London New year s Eve Celebrations and Notting Hill Carnival and incidents such as the London Riots and 7/7 Bombings. Prior to joining the Ambulance Service Vicky worked as a manager in the Retail and Leisure Industry. Vicky is originally from Hartlepool in the North East moving to London in 1990 to attend Middlesex University where she obtained a First Class Honours Degree in Business Management. She has lived in Abu Dhabi since May 2014. Page 5 of 6
REGISTRATION: Please register online at www.kat-logics.com/?page_id=1418 (or click here) PRICE & PAYMENT OPTIONS: You can choose to pay online / by credit card via PayPal in USD or in AED via local bank transfer (details are given at above link). Within Dubai we also offer cash or cheque collection. Currency USD AED Normal Price Payment Options 79.00 Online via PayPal 295.00 Bank transfer, Cash / Cheque Seats are limited, this is an exclusive event as we want to allow enough time for networking and discussing specific questions and challenges. Please register as early as possible and ensure the payment reaches us before Thursday, the 16 th of April. We will then send out an email confirming your participation. This event is brought to you by: Page 6 of 6