The collaboration services (Audio conference and WebEx solution) Clément Guillemain d Echon Intercall Cisco Expo Slovenia, 15-16.03.2012
Content Intercall company information Intercall Product portfolio Audio conference RES+ WebEx centers WebEx Connect WebEx Free Trial Discussion
Intercall Market leader #1 CSP in the world and #1 in most local markets around the globe Wainhouse Research 2011 Largest reseller of Cisco WebEx solutions and Microsoft Office Live Meeting Awards and accolades TopTen REVIEWS Silver Award for InterCall Unified Meeting 2011 AlwaysOn OnDemand Top 100 Winner for InterCall s Virtual Business Environment, 2011 Asia Pacific Conferencing Provider of the Year- Frost and Sullivan, 2008-2011 North American Market Leadership Award - Frost and Sullivan 2009 North American Growth Excellence Award - Frost and Sullivan 2009 Latin America Competitive Strategy Leadership Frost and Sullivan, 2009 Large global presence Sales and operations facilities in EMEA, Asia Pacific, Canada, Latin America and U.S. More than 400,000 ports and over 200,000 IP ports deployed worldwide Strong customer list 86% of Fortune 100, 81% of the Fortune 500 and 77% of the Fortune 1000 Support more than 75,000 organizations and over 2.15M unique conference leaders. Hosted 115M conferences in 2010 globally Commitment to personal attention Approximately 850 meeting consultants and account managers Over 1100 operators and customer service representatives worldwide Financially healthy Executed over 20B minutes (2010) Generated over $1.2B in revenue (2010)
One Stop Shop Audio Conferencing Reservationless: globally deployed VoIP backbone Events: 10,000+ large events every month 70% of Fortune 1000 trust for their important announcements Web Conferencing Proprietary solution: InterCall Unified Meeting Strategic partnerships: Microsoft Lync Online Cisco WebEx solutions: - Cisco WebEx Meeting Center - Cisco WebEx Event Center - Cisco WebEx Training Center - Cisco WebEx Support Center IBM LotusLive: Meetings and Events Adobe Connect Video Conferencing Full and reservationless video ISDN, IP and satellite bridging Reservationless connection platform Managed services Room rental Equipment sales Event Services Proprietary streaming and virtual environment platforms Best-of-breed service Support for variety of events Unified Communications Industry leading UC solutions: Consulting and integration Enablement and deployment Flexible service models Professional services, hosted solutions and managed solutions
A Valued Partnership Since 2001 Resell WebEx Connect Audio integration Support Roster Reconciliation with TSP Audio Enable Conference Keep Alive Release Event Center Audio Broadcast integration Offer Network Based Recording(NBR) in APAC Offer Video Active Presence with high-quality video Upgrade to new locked down versions of the service Sell WebEx off of the Cisco Global Price List Launch co-development project for a hybrid audio solution
Reservationless Plus (RES+) 1) RES+ is hosted audio global conference service 2) No HW, no SW! 3) Participants use Fixed phone line or mobile phone. 4) You can have up to 125 participants on a Reservationless-Plus call 5) Integration with WebEx 6) Local/ITFS numbers in Slovenia
The Moderator (The Leader) 1) Host of the conference call 2) Confirmation email (Conference code, Leader PIN, Phone numbers)
Confirmation email
How do I start my Audio conference? To start a call: 1. At the specified time, dial your Reservationless Plus dial-in number. 2. Enter your conference code followed by #. 3. Press * to identify yourself as the leader. 4. Enter your leader PIN followed by #. 5. Press 1 to begin your conference call.
How participants join audio call? For participants to join your call: 1. Dial the Reservationless Plus dial-in number at the specified time. 2. Enter the conference code followed by #.
Phone numbers Intercall provides two types of phone numbers: 1. ITFS numbers (Toll Free) (example for Slovenia: +386 80080470) 2. Local numbers (example for Slovenia - Ljubljana: +386 16003994)
Price model 1) No monthly fee 2) No set up fee 3) No commitment 4) Model: Pay Per Minute (born by the Moderator)
WebEx Centers
Named Host Price Model is tied with individual person provides capacity for up to 25/30/50/100/200/500/1000 participants monthly or annual payment the Host can plan and conduct an unlimited number of meetings invited Participants dont pay any fee agreement: min. 12 months Market prices: Meting Center (cap. 25): 38 EUR/month or 360 EUR/annual Training Center (cap. 30): 237 EUR/month Event Center (cap. 500): 400 EUR/month Support Center (cap. 5): 120 EUR/month
Frequent customers questions regarding WebEx 1. Shall I buy or install any HW or SW? 2. Can I plan webex meetings directly from outlook or Lotus Notes? 3. What the participants need in order to connect to the webex session? 4. Do participants have the webex session for free? 5. Can I use VoIP or PSTN conference with webex session? 6. Can I share all my PC content to all participants? 7. Can I give the control to other participants? 8. Can I give Presenter right to another participant? 9. Can I record the meeting? 10.Can I share my video? Any other questions?
Cisco WebEx Connect
WebEx Free Trial for YOU! Welcome Email within 5 days after Cisco Expo Slovenia Duration: 60 days Includes All WebEx Center: Meeting, Training, Support, Event Free Unlimited VoIP PSTN part: please contact us on mmucska@intercalleurope.com Free training (contact Michal Mucska)
Questions, Comments, Thoughts
Thank you for your attention Clément Guillemain d Echon Head of Sales France and CEE Region Email: clement.guillemain@intercall.com Phone: +33 1 45 15 45 86 Michal Mucska National Account Manager CEE Region Email: michal.mucska@intercall.com Phone: +49 (0) 69 427 237 721 Mobile: +49 (0) 162 215 3700