Intel Server Management Pack 3.0

Intel Server Management Pack 3.0 User Guide June 2008 Revisin 3.0

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Cntents 1 Intrductin...5 1.1 Dcument Scpe... 5 1.2 Overview... 5 1.3 Features... 6 1.4 System Requirements... 7 1.4.1 Micrsft System Center Essentials 2007* Server... 7 1.4.2 Managed Intel Server... 7 1.4.3 Management Cnsle... 8 1.5 Intel System Management Sftware Cmpnents... 8 1.6 Related Infrmatin... 9 1.7 Terminlgy... 9 2 Getting Started...11 2.1 Pre-Installatin...11 2.2 Installatin...12 2.2.1 Installing Intel Server Management Pack frm Intel System Management Sftware DVD...13 2.3 Pst Installatin...14 2.3.1 Intel Agent Managed Servers...15 2.4 Cnfiguring Intel Agentless Servers...16 2.5 Mnitring Intel Management Pack Operatins...18 2.5.1 Mnitring Agent-Based Servers...18 2.5.2 Intel Agentless Servers Actins...21 2.6 Uninstallatin...22 3 Cnfiguring Intel Server Management Pack...23 3.1 Overview...23 3.2 Befre Yu Cnfigure Intel Server Management Pack...23 3.3 Intel Agent Managed Servers...24 3.3.1 Discvering Intel Servers...24 3.3.2 Intel Server Management Pack Added Views...31 3.3.3 Intel Server Management Pack Added Tasks...38 3.3.4 Mnitring and Alerting...40 3.4 Health Explrer...44 3.5 Intel Agentless Servers...45 3.5.1 Discvery f Servers...45 3.5.2 Initializing and Cnfiguring Base-Bard Cntrller fr Out-Of-Band Management...45 3.5.3 Discvering New Managed Ndes under Intel Agentless Servers...46 3.5.4 Intel Agentless Servers Views...49 3.5.5 Intel Agentless Server Management Pack Tasks...51 Intel Server Management Pack 3.0 - User Guide 3

3.5.6 Intel Agentless Server Mnitrs...52 3.6 Management Server Perfrmance Tuning...57 3.6.1 Server State Plling Rule in Intel Agentless Servers Management Pack57 4 Intel Server Management Pack Cnsle/Intel Active System Cnsle...59 4.1 Navigating Intel Server Management Pack/Intel Active System Cnsle...59 4.1.1 Hardware Infrmatin...59 4.1.2 BMC Cnfiguratin...60 4.1.3 Intel Server Management Pack Cnsle/ Intel Active System Cnsle Optins...61 5 System Management Upgrade Scenaris...62 5.1 Scenari 1: SCE Server with Internet Cnnectin...62 5.2 Scenari 2: Server withut Internet Cnnectin...62 5.3 Upgrading Intel System Management Sftware frm Abut System Management Sftware...63 5.4 Upgrading Intel System Management Sftware when yur server is nt cnnected t the Internet...65 5.5 Upgrading the Management Packs frm Micrsft System Center Essentials 2007*...67 4 Intel Server Management Pack - User Guide

1 Intrductin The Intel System Management Sftware versin 3.0 is the next generatin f the Intel Server Management prduct fferings prviding remte mnitring, cnfiguratin, sftware distributin, updates, and truble-shting management features. 1.1 Dcument Scpe The purpse f this dcument is t help yu install and use the Intel System Management Sftware versin 3.0. It prvides yu detailed infrmatin n the features f Intel System Management Sftware versin 3.0 and hw t use them. 1.2 Overview The Intel System Management Sftware suite prvides a set f applicatins and useful tls fr managing, trubleshting and maintaining Intel IPMI-based Servers. It has a set f essential server hardware management tls targeted specifically fr small and medium businesses. The Intel Server Management Pack fr Micrsft System Center Essentials 2007* prvides hardware mnitring capabilities t Intel Servers that supprt IPMI versin 1.5 r later. This Management Pack wrks n bth Micrsft System Center Essentials* and Micrsft System Center Operatins Manager*. The Intel Server Management Pack cnsists f the fllwing cmpnents: Intel Server Management Pack v3.0 This is the server side cmpnent f Intel Server Management pack. This cntains the management pack and all cmpnents required t be installed n Micrsft* SCE r Micrsft* SCOM Management Server. The installer will detect if the Micrsft* SCE r Micrsft* SCOM Management server is installed in the machine. If Management Server is nt installed, the management cnsle part f the Intel Server Management Pack v3.0 will be installed. Intel Server Management Agent v3.0 This has the Agent side cmpnents f the management pack. The installer will detect if the Server supprts IPMI r nt and install apprpriate drivers and sftware.

In Micrsft System Center Essentials 2007* the managed cmputers (shwn as ndes in the relevant diagram) may be servers, desktp cmputers, r laptp cmputers. With the Intel Server Management Pack, yu can manage ne Intel server right ut f the bx. Yu can then add licenses t manage additinal ndes as yur business grws. The System Center family f prducts includes the fllwing three prducts: Micrsft System Center Essentials 2007* Single Server Editin (standalne system management fr ne server) Micrsft System Center Essentials 2007* Small Netwrk Editin (system management fr up t fur servers and 15 clients) Micrsft System Center Essentials 2007* Standard Editin (system management fr up t 15 servers and 50 clients) All three Micrsft System Center Essentials 2007* prducts are installed n the Micrsft System Center Essentials 2007* server frm the Intel System Management Sftware media, then unlcked with the license keys. NOTE: Micrsft System Center Essentials 2007* requires Micrsft Active Directry* service and nly ne cpy f the Server may be installed in a netwrk dmain. The prerequisite checker in the installer will infrm yu if anther instance f Micrsft System Center Essentials 2007* has been detected. If yu have already installed Micrsft System Center Essentials 2007, yu just need t install the Intel Server Management Pack. Yu can als use the Intel Server Management Pack with Micrsft System Center Operatins Manager 2007* (available frm Micrsft). Cntact yur lcal reseller t rder additinal Micrsft System Center Essentials 2007* license keys. 1.3 Features The Intel Server Management Pack has the fllwing features: Adds Intel Agent Managed and Agentless Cmputers t the Micrsft System Center Essentials 2007* Mnitring views Prvides a new hardware event lg in the Windws* perating system Event Viewer Launches Intel Cmmand Line Interface (Intel CLI), and a Serial Over LAN (SOL) cnsle frm the Micrsft System Center Essentials 2007* cnsle Supprts Intelligent Platfrm Management Interface (IPMI) based Intel servers Supprts remte pwer cntrl and system reset Prvides pwer usage graphs fr Pwer Supply Management Interface (PSMI)-supprted agent-based servers Supprts graceful pwer ff and reset when the perating system and management agent are present 6 Intel Server Management Pack - User Guide

Supprts remte BMC cnfiguratin frm within the Intel Server Management Pack cnsle and Intel CLI. Includes the Intel Server Management Pack Cnsle that shws yu sensr readings, Field Replaceable Unit (FRU) data, and the System Event Lg (SEL) fr the selected Intel cmputer Supprts Maintenance Mde in Micrsft System Center Essentials 2007* Prvides mnitring f Server hardware parameters like CPU, memry, hard disks, and RAID status. 1.4 System Requirements The hardware and sftware pre-requisites fr Intel Server Management Pack are the same as Micrsft System Center Essentials 2007* except where nted in this sectin. Please refer t the Intel Server Management Pack Release Ntes fr changes t the system requirements that ccurred after this dcument was published. 1.4.1 Micrsft System Center Essentials 2007* Server The system must meet the minimum hardware and sftware pre-requisites fr Micrsft System Center Essentials 2007. The system must have ne f the fllwing versins f Windws (IA-32 r Intel 64 architecture versin) perating system: Windws Server 2003 Standard r Enterprise Editin*, with SP1 r later Windws Server 2003 R2*, with SP1 r later Windws Server 2008* 1.4.2 Managed Intel Server The server must meet the minimum hardware and sftware perquisites fr Micrsft System Center Essentials 2007* managed ndes, and it must have ne f the fllwing versins f Micrsft Windws* (IA-32 r Intel 64 architecture versin, unless therwise nted) perating system: Windws Server 2003 Standard r Enterprise Editin*, with SP1 r later Windws Server 2003 R2*, with SP1 r later Windws XP Prfessinal*, with SP1 r later Windws 2000 Prfessinal r Server*, with SP4 (IA-32 architecture versin) Windws Vista Enterprise Editin* Windws Server 2008* Intel Server Management Pack 3.0 - User Guide 7

Intel Agentless Management slutin is Operating System agnstic and supprts all Windws* and Linux* flavrs. 1.4.3 Management Cnsle The system must meet the minimum hardware and sftware perquisites fr Micrsft System Center Essentials 2007* cnsles and it must have ne f the fllwing versins f Micrsft Windws* (IA-32 r Intel 64 architecture versin, unless therwise nted) perating system: Windws Server 2003 Standard r Enterprise Editin*, with SP1 r later Windws Server 2003 R2*, with SP1 r later Windws XP Prfessinal*, with SP1 r later Windws Vista Enterprise Editin* Windws Server 2008* 1.5 Intel System Management Sftware Cmpnents Intel System Management Sftware cntains multiple cmpnents. All cmpnents shipped as part f media (CD/DVD) can be individually upgraded t advanced versins using the varius methds described in this dcument. In rder t get the enhanced current capability f yur Intel SMS, it is advised that yu upgrade t the mst recent versin released by Intel frm time t time. The fllwing table lists the names f the cmpnents and their intercnnectins: Sftware Descriptin Relatinship with ther cmpnents Intel Server Management Agent Cntains all the drivers and agents required fr server Management. This cmpnent is installed n Managed Nde Server Systems. It prvides critical mnitring data t the management Server. This cmpnent is tightly cnnected the Intel Server Hardware Management Pack. Installed n the managed nde, updating this cmpnent wuld require updating f Intel Server Hardware Management Pack. Intel Server Management Pack v3.0 Micrsft System Centre Essential* Plug-in cmpnent t mnitr chassis and basebard sensrs such as temperature, fan status, and vltage levels. Installed n the management Server, Upgrading this cmpnent wuld require upgrading f Agent (See Sl. # 1) 8 Intel Server Management Pack - User Guide

Sftware Descriptin Relatinship with ther cmpnents Intel Active System Cnsle Intel Mdular Server Management Pack Intel AMT Management Pack Intel Server Management Utilities Sftware t mnitr the server status using a web cnsle. T Manage the Intel Mdular Server Manage AMT enabled Intel Desktp systems Cntains Intel One Bt Flash Update, SNMP Sub Agent, and Cmmand line interface t manage servers. It can be installed n any nde. N dependency n ther SMS cmpnents while upgrading. Installed n the management Server. N dependency n ther SMS cmpnents while upgrading a web versin Installed n the management Server. N dependency n ther SMS cmpnents while upgrading t a web versin It can be installed n any nde. N dependency n ther SMS cmpnents while upgrading t a web versin. 1.6 Related Infrmatin The fllwing table lists the related infrmatin: Dcument/ Infrmatin Intel Server Management Pack Release Ntes Intel Mdular Server Management Pack user Guide Intel AMT Management Pack User guide Intel Server Management Pack Upgrade Guide Intel Cmmand Line Interface User s Guide Micrsft System Center Essentials 2007* Intel Supprt Surce Available in User Guide flder in the media Available in User Guide flder in the media Available in User Guide flder in the media Available in User Guide flder in the media Available in User Guide flder in the media http://www.micrsft.cm/systemcenter/sce/default.mspx http://supprt.intel.cm 1.7 Terminlgy The fllwing table lists the terminlgy used in this dcument and the descriptin: Term Agent BMC Descriptin Agent is the Sftware Develpment Kit Layer fr Extracting the Server Hardware Infrmatin frm Base Bard Management Cntrller and System Management Basic Input Output System (BIOS) Base bard Management Cntrller Intel Server Management Pack 3.0 - User Guide 9

Term CIM GUI Intel AMT Intel SMS IPMI Management Pack RAID RMCP Descriptin DMTFs Cmmn Infrmatin Mdel - CIM prvides a cmmn definitin f management infrmatin fr systems, netwrks, applicatins and services, and allws fr vendr extensins Graphical User Interface Intel Active Management Technlgy Intel System Management Sftware Intelligent Platfrm Management Interface. Operates independent f the perating system (OS) and allws yu t manage a system remtely even in the absence f the OS It is a Plug-in mdule in System Center Essentials sftware that has all the definitins and cnfiguratins f the Intel Server Hardware Cmpnents Ra Remte Management Cntrl Prtcl Prtcl used by IPMI fr cmmunicating ver LAN SCE* Micrsft System Center Essential* 2007 SCOM* SEL SMBIOS SNMP SOL Upgrade Micrsft System Center Operatins Manager* State Event Lg System Management BIOS (SMBIOS) is specificatin t lay ut data structures (and access methds) in a BIOS which allws a user r applicatin t stre and retrieve infrmatin specifically abut the Server Simple Netwrk Management Prtcl Serial Over LAN Enhanced versins f Intel SMS with new platfrm supprt r new features are upladed t Intel Website. Users installing Intel SMS frm a CD can upgrade t a new versin using multiple ways. Intel recmmends all users t upgrade t a new versins 10 Intel Server Management Pack - User Guide

2 Getting Started This sectin prvides sme basic steps n hw t install and use the Intel Server Management Pack with Micrsft System Center Essentials 2007* r SCOM*. The steps invlved are as fllws: Pre-Installatin Installatin Pst Installatin Cnfiguring Intel Agentless Servers Mnitring Intel Management Pack Operatins 2.1 Pre-Installatin This sectin prvides quick steps t install Intel Server Management pack n an installed Micrsft System Center Essentials* r Micrsft SCOM* setup. Fr detailed steps n hw t install MS System Center Essentials* refer Chapter 3. The Micrsft System Center Essentials* r Micrsft SCOM* has the fllwing simple architecture: Management Server: The SCE* r SCOM* is installed n this Server. This is the Rt Management Server. The management packs are installed in this server and SCE* Cnsle is viewed frm this server. Managed Ndes: One r mre remte servers that yu may want t manage and mnitr. The SCE* Agent and Intel Server Agent are installed n these. The ndes shuld be in the same Windws* dmain as Management Server fr Agent-based management. Fr Agentless management there must be IP Netwrk cnnectivity t these ndes. Management Cnsle: Remte Management cnsle can be installed n any Windws machine which can cnnect t Management Server. It is a windw t the Management Server. Typically, it is installed either n a laptp r desktp. Intel Server Management Pack 3.0 - User Guide 11

NOTES: Befre prceeding with installatin make sure that there is Windws* netwrk cnnectivity amng Management Server, Managed ndes, and Cnsle machines. Yu shuld be lgged in as Dmain Administratr t install management pack successfully. 2.2 Installatin Intel Server Management Pack can be installed frm ne f the fllwing: DVD Dwnladed frm the Intel website Dwnladed frm Micrsft Partner Catalgs*. This sectin details hw t install management pack frm Intel System Management Sftware DVD. Fr infrmatin n installatin frm ther surces refer Chapter 2. The Intel Server Management Pack v3.0 cnsists f tw essential set f installers: Intel Server MP versin 3.0 installer 12 Intel Server Management Pack - User Guide

Intel Server Agent versin 3.0. 2.2.1 Installing Intel Server Management Pack frm Intel System Management Sftware DVD This sectin details the steps t install the Intel SMS 3.0 frm the sftware DVD. 1. Insert DVD int media bay. The DVD will aut-launch the fllwing page: 2. If yu have nt installed MS System Center Essentials*, click Full Server buttn. The next pages will take yu thrugh the SCE* and Intel management packs installatin. 3. If yu are installing management pack n SCOM* r already installed SCE*, select Intel Management Packs ptin n the secnd bx in the screen. This will install nly Intel Management packs 4. Select/deselect management packs in the next screen selecting check-bxes Intel Server Management Pack 3.0 - User Guide 13

5. Prceed as fllws: On Managed ndes, install Intel System Management Sftware agents frm right-side bx in the screen sht shwn abve On Management Cnsle machines install User-Interface frm the tp-bx in the screen sht shwn here. NOTES While installing Intel Server Management pack at the Management Server yu will have t give Dmain Administratr Credentials fr Intel System Cnsle Yu may need t rebt the Server after installatin if yu are installing Intel Server Agents. The installer will prmpt yu if rebt is needed. 2.3 Pst Installatin This sectin briefly explains steps t be fllwed after successful installatin f the Intel Server Management pack. Prir t discvering Servers r health mnitring, d the fllwing: 1. After successfully installing management packs, launch Operatins Cnsle f SCE* r SCOM* 2. If yu select Mnitring tab, the fllwing windw displays: 14 Intel Server Management Pack - User Guide

Fllwing tw ndes are added t the Mnitring pane f Operatins Cnsle Intel Agent Managed Servers: This nde has all the views related t IPMIbased Servers which has SCE*/ Micrsft* SCOM Agent and Intel Server Agent installed. Intel Agentless Servers: This nde has all the views related t IPMI based Servers which des nt have Intel Agents r SCE*/ Micrsft* SCOM Agents installed. NOTE: Servers will appear in the views nly after discvery. 2.3.1 Intel Agent Managed Servers T discver Intel Agent Managed Servers: 1. Launch Cmputer and Device Management Wizard frm the Cmputers tab f Operatins Cnsle. 2. Perfrm discvery f Windws Cmputers using either Autmatic Discvery r Advanced discvery ptin. Intel Server Management Pack 3.0 - User Guide 15

3. Once Windws Cmputers are discvered and Intel Server Agents successfully installed, the Servers wuld appear in the Intel Hardware Diagram View flder and Intel Hardware State View flders as shwn belw. Hardware Alerts will appear in the Intel Hardware Alerts flder and health state will appear in the State and Diagram views IPMI-based Servers can be discvered and the hardware health mnitred via utf-band Base bard cntrller independent f the hst Operating system state. T discver and mnitr IPMI-based Servers in an Agentless fashin, first the Server s Base bard Management Cntrllers shuld be cnfigured and cnnected t netwrk where Management Server is present. NOTE : T understand hw t cnfigure Basebard Management Cntrllers refer Sectin 3.5.2 2.4 Cnfiguring Intel Agentless Servers 1. T discver Agentless Servers click n the Cnfiguratin rw item in the Cnfiguratin flder under Intel Agentless Servers flder. 16 Intel Server Management Pack - User Guide

2. Launch Discvery Wizard frm Update Discvery IP Range fr Agentless Management cnsle task 3. Input IP Address range in which the Servers Basebard Management Cntrller IP Address is present. Click Add > Discver The discvery takes place and discvered Servers wuld be listed in the UI belw as a table 4. Select each Server frm the table and cnfigure Base-bard Management Cntrller passwrd and a user-friendly server name. 5. Select Update and repeat the step abve fr each Server in the table. Once dne, click n Save& Exit buttn. The Servers will be discvered and all sensrs will be listed under Diagram View and Hardware State flders NOTE: The Agent-based and Agentless Server discvery is perfrmed peridically. T understand hw t change the peridicity, refer Chapter 3 Nw the Intel Server Management pack is successfully installed and cnfigured fr mnitring IPMI-based Servers hardware health. Intel Server Management Pack 3.0 - User Guide 17

2.5 Mnitring Intel Management Pack Operatins This sectin explains the mnitring capabilities f Intel Server Management Pack. T understand the peratins and capabilities f the management pack in detail please refer Chapter 3. 2.5.1 Mnitring Agent-Based Servers Intel Server Management Pack discvers the fllwing items and mnitrs them: Base-bard Cntrller f IPMI Servers and the sensrs/devices mnitred by BMC Temperature Vltage Current Fan Physical security Prcessr Pwer Supply Pwer Unit Fan Redundancy Memry RAID Cntrller in the Server and the cmpnents managed by the cntrller RAID Enclsure RAID Adaptr RAID Battery Backup Unit RAID Array RAID Physical Drive RAID Virtual Drive RAID Spare Drive RAID Enclsure Sensrs 18 Intel Server Management Pack - User Guide

RAID Battery Backup Unit Sensrs The Intel Server Management Pack mnitrs these elements and als waits fr any events/alerts generated by these elements. Intel Hardware Diagram View gives a diagrammatic representatin f all hardware cmpnents and sensrs mnitred by the management pack. If the health f ne r mre cmpnents changes, yu can view that dynamically n the diagram view and see hw it affects the verall system health. Any change in the health f any f these cmpnents results in the health update f the Server. Intel Hardware State View gives cnslidated health state f the Server hardware and health f the cmpnent grups immediately under the Server instance. The alerts related t any health change r any events like chassis intrusin are captured and displayed in the Intel Hardware Alerts View. Alerts are classified as critical, warning and infrmatinal alerts and the alerts can be gruped based n severity, surce, received time r any ther field TIP: The health f the hardware cmpnents are rlled up t the health f the Windws Cmputers. S any change in hardware health is reflected in the Cmputer instance present in the Cmputers pane f Operatins Cnsle. Pwer Cnsumptin (Watts) View This view gives a graph f pwer cnsumptin reprted by selected servers. Yu can cnfigure the time range by accessing it by right clicking n the graph. The pwer cnsumptin n each pwer supply is shwn separately. Ttal Pwer Usage Percentage View This view shws the ttal pwer cnsumptin reprted by the selected servers as a percent f the ttal rated pwer fr the pwer supplies. Only PSMI-capable pwer supplies with this pwer reprting capability are supprted. Fr the Micrsft System Center Essentials 2007* Single Server Editin, the fllwing actins are available: Intel Server: Pwer Shutdwn Graceful Intel Server: Management Pack Cnsle Intel Server: Pwer Rebt Graceful Fr Micrsft System Center Essentials 2007* Small Netwrk and Standard Editin, the fllwing actins are available: Intel Server: Pwer Shutdwn Graceful Intel Server: Management Pack Cnsle Intel Server: Pwer Rebt Graceful Intel Server: Cnsle Redirectin (SOL) with Reset Intel Server: Cmmand Line Interface (CLI) Intel Server Management Pack 3.0 - User Guide 19

Intel Server: Cnsle Redirectin (SOL) Intel Server: RMM2 Web Cnsle Intel Server: Pwer Dwn Frced Intel Server: Pwer Up Intel Server: Pwer Reset Frced Each task is described in detail in the chapter 3. Mnitring Agentless Servers Intel Server Management Pack discvers the fllwing items under Agentless Servers nde and mnitrs them: Basebard Cntrller f IPMI Servers and the sensrs/devices mnitred by BMC Temperature Vltage Current Fan Physical security Prcessr Pwer Supply Pwer Unit Fan Redundancy Memry The Base-bard management cntrller Sensr Event Lgs read ut-f-band frm the cntrller are then translated int health f the cmpnents and health f the Server is calculated. Alerts flder prvides alerts generated by the Basebard Management Cntrller and captured by System Center Essentials*/ Micrsft* SCOM. Cnfiguratin flder prvides the Discvery cnfiguratin instance frm which yu can launch Agent-less discvery wizard t discver new systems in the netwrk as well as change the stred IP scan range. Diagram View prvides a diagrammatic representatin f ut-f-band view f base-bard cntrller and all Sensrs under it. Hardware State gives verall health state f the Servers discvered in a cncise tabular frm. 20 Intel Server Management Pack - User Guide

2.5.2 Intel Agentless Servers Actins The fllwing Actins are available fr Intel Agentless Servers: Intel Server: Cnsle Redirectin (SOL) Intel Server: Cnsle Redirectin (SOL) with Reset Intel Server: Assign Name t the Server Intel Server: Cmmand Line Interface (CLI) Intel Server: Pwer Shutdwn Graceful Intel Server: Management Pack Cnsle Intel Server: Pwer Dwn Frced Intel Server: Pwer Reset Frced Intel Server: Pwer Up Intel Server: RMM2 Web Cnsle Intel Server: Update Passwrd fr Agent-less Management Each task is described in detail in the Chapter 3 Intel Server Management Pack 3.0 - User Guide 21

2.6 Uninstallatin Intel Server Management pack cnsists f fllwing tw prgram cmpnents Intel Server Management Pack versin 3.0 Intel Server Management Agent versin 3.0 Yu can uninstall the entire management pack by tw methds Using the Uninstall links in Intel System Management Sftware prgram cmpnent in yur Start menu. OR Frm the Add/Remve applicatin flder in Cntrl Panel When uninstalling, the Intel Server Management Pack shuld be uninstalled first and then fllwed by Intel Server Management Agent In Management Server bth cmpnents can be present. In Managed ndes nly Intel Server Management Agent will be present. In Management Cnsle-nly machines nly Intel Server Management Pack prgram will be present. 22 Intel Server Management Pack - User Guide

3 Cnfiguring Intel Server Management Pack 3.1 Overview This sectin explains in detail hw t use Intel Server Management pack fr managing yur Server hardware. Steps t cnfigure and custmize the management pack, truble-sht are given. This sectin assumes that yu have access t the Intel Systems Management Slutin DVD access and administrative permissin t all managed ndes cnnected and cnfigured all Windws Servers t the same Management dmain as where Management Server is residing cnnected all Linux Servers yu want t manage t the netwrk reachable by Management Server installed Intel Server Management pack versin 3.0 successfully n the Management Server 3.2 Befre Yu Cnfigure Intel Server Management Pack Befre yu use Intel Server Management pack fr mnitring Server hardware yu need t decide what way yu want t manage the systems- Agent-based r Agent-less, ut-fband way. Agent-based way: All Windws* Servers can be managed in an agent-based way. In this bth System Center Essentials* agent and Intel Server agent will be installed and running at the managed nde. The discvery f all instances as well as the mnitring will be dne at the Managed nde and the data transferred t Management Server. Yu generally get mre discvery and mnitring infrmatin in an agent-based slutin than an agent-less slutin. NOTE: Currently nly Windws Servers cnnected t the same dmain as Management Server are supprted in an agent-based slutin. Nn-Windws Servers are nt supprted. Intel Server Management Pack 3.0 - User Guide 23

Agentless way: Any Server with an IP netwrk cnnectin t the Management Server can be managed in an agent-less way. The Management Server will cntact the base-bard management cntrller directly and get discvery and health infrmatin abut the server hardware. Agentless discvery and mnitring wrks independent f the Operating System f the managed nde. Hence, it supprts mnitring f nn-windws Servers as well. In Agentless way discvery and mnitring is perfrmed by the Management Server, hence the lad n the Management Server and netwrk will be higher cmpared t agent-based way. Yu need t strike a balance and decide which is mre suitable t yur envirnment. Once yu have decided which all Servers yu want t manage and hw yu want t manage g t the next sectin accrding t yur decisin. Fr infrmatin n Agent-based way, see sectin Intel Agent Managed Servers Fr infrmatin n Agentless way, see sectin Intel Agentless Servers 3.3 Intel Agent Managed Servers This sectin discusses Intel Agent Managed Servers. 3.3.1 Discvering Intel Servers The first step after successfully installing the Intel Server Management Pack is t d the discvery f Intel Servers. Intel Servers are inherited frm Micrsft Windws* Cmputers, s first the Micrsft Windws* Cmputers shuld be discvered befre the same Server can be discvered under Intel Agent Managed Servers. T discver Micrsft Windws* Cmputers: G t Cmputers Pane in the Operatins Cnsle Click n Add new cmputers and devices link abve the Cmputers tab A new Cmputer and Device Management Wizard launches Alternatively, the same can be launched frm Actins tab appearing n the right hand side f the Operatins Cnsle. 24 Intel Server Management Pack - User Guide

Nw g thrugh the prmpts n the Wizard t discver the Windws Servers yu want t manage Once yu click Discver, the Servers will be identified and SCE*/ Micrsft* SCOM agents will be installed n the Servers After discvery, the Servers will appear n All Servers nde n the Cmputers pane 2. Next step is t install Intel System Management Sftware agents n the Managed ndes. Intel System Management Sftware agents cnsist f Intel Server Management Agent and LSI RAID management agents. Intel Server Management Agent cnsists f IPMI drivers, ther services and agents needed fr querying and cnfiguring Base-bard cntrllers and fr prcessing alerts. This is a separate cmpnent used by Intel Server Management Pack and Intel Active System Cnsle. LSI RAID agents are needed if the managed nde has Intel/LSI RAID cmpnents and yu want t manage using Intel Server Management pack. There are tw ways t install Intel System Management Sftware agents: By manually installing Intel Server Management Agent frm the Intel System Management Sftware DVD n the managed ndes Intel Server Management Pack 3.0 - User Guide 25

By using Sftware Deplyment actin under Sftware pane f Operatins Cnsle Create a new sftware package by selecting create and deply new sftware packages Give the path f Intel Systems Management Sftware agents frm the DVD Intel Server Management Agent can be fund under the fllwing directry in the DVD <DVD-rt>\sftware\hwmgt\agent\ There are tw files under this directry AgentDriver_x86.msi AgentDriver_x64.msi Yu have t select apprpriate file depending n the prcessr architecture f the Managed nde. TIPS: Yu can get this infrmatin by lking at the prperties f the Server under All Servers flder in Cmputers pane f Operatins Cnsle. Yu can als launch Cmputer Management task frm the same pane and get the system cnfiguratin. 26 Intel Server Management Pack - User Guide

The LSI RAID Management agents can be fund under <DVD-rt>\sftware\prereq\RaidAgents\cim-prvider <DVD-rt>\sftware\prereq\RaidAgents\SNMP-agent The LSI RAID management agents are placed under these directries based n the type f RAID cards. Yu wuld have t select apprpriate agents based n the RAID card in the managed nde. NOTE: Yu wuld have t select and deply bth CIM Prvider and SNMP sub-agents n the Managed nde. Once the sftware packages are created they can be deplyed t remte Servers (managed ndes) by selecting the apprpriate destinatins in the Sftware Deplyment GUI. Intel Server Management Pack 3.0 - User Guide 27

TIPS: It is easier t install directly frm the DVD using ptin 1 than t use Sftware Deplyment since the DVD aut-run sftware wuld detect the system cnfiguratin and RAID cards and select apprpriate agents t be installed. Hwever this needs physical access t the Managed nde media drive bay. 3. Once the agents are successfully installed n the managed ndes the Servers wuld appear n the Intel Agent Managed Servers nde in the Operatins Cnsle. 4. The Hardware cmpnents f the IPMI-based Servers wuld appear under the Intel Hardware Diagram View, Intel Hardware State and Intel Server State The discvery f Server hardware cmpnents by Intel Server Management pack is dne by a discvery rule Intel Agent Managed Servers Discvery Rule. This rule runs every 30 minutes by default in the managed nde and rediscvers the entire hardware cmpnents and sensrs. 28 Intel Server Management Pack - User Guide

Yu can verride the fllwing tw prperties f the rule via Authring pane f Operatins Cnsle. State f the rule Frequency f the rule Changing the rule parameters i. Launch Operatins Cnsle and g t Authring pane ii. Click n the Object Discveries under Management Pack Objects nde iii. Lk fr Intel Agent Managed Servers Discvery Rule iv. Right-click and duble-click n Override the Object Discvery n the Object Discveries under Management Pack Objects nde v. The windw similar t ne belw will appear. Intel Server Management Pack 3.0 - User Guide 29

vi. Yu can select the parameters and change the value Objects Discvered and Mnitred The discvery rule discvers fllwing bjects in the managed nde. Only IPMI-based Servers are supprted. Base-bard Cntrller f IPMI Servers Temperature Vltage Current Fan 30 Intel Server Management Pack - User Guide

Physical security Prcessr Pwer Supply Pwer Unit Fan Redundancy Memry RAID Cntrller in the Server and the cmpnents managed by the cntrller RAID Enclsure RAID Adaptr RAID Battery Backup Unit RAID Array RAID Physical Drive RAID Virtual Drive RAID Spare Drive RAID Enclsure Sensrs RAID Enclsure Fans RAID Enclsure Pwer supplies RAID Battery Backup Unit Sensrs NOTE: Only LSI RAID Cards are detected and managed by Intel Server Management pack. Fr this the LSI Management agents shuld be successfully installed as mentined in previus sectin. 3.3.2 Intel Server Management Pack Added Views The Intel Server Management Pack adds eight views t the Micrsft System Center Essentials 2007* cnsle under Mnitring. View Intel Server State Intel Hardware Alerts Intel Hardware Diagram Intel Hardware State Pwer Cnsumptin (Watts) Ttal Pwer Usage Percent Intel Agentless Servers Intel Agentless Discvery Range Intel Agent Managed Servers Intel Agentless Servers (OOB) T access these views, in the Micrsft System Center Essentials 2007*, click n Mnitring, and then chse the view. T custmize the view, right click n the view, select Custmize View. Intel Server Management Pack 3.0 - User Guide 31

Intel Hardware Alerts View This view lists ut all the alerts received fr the servers currently being managed by the Intel Hardware Agent cmpnents. 32 Intel Server Management Pack - User Guide

Intel Hardware Diagram View This view gives a pictrial representatin (including health status) f all the managed servers and their individual cmpnents. Fr each cmputer, the health f the cmputer r cmpnent is indicated by ne f the standard Micrsft System Center Essentials 2007* icns. The health at each level is rlled-up frm lwer levels, when present; therwise it is based n the n-bard sensrs reprted by the agent. Intel Server Management Pack 3.0 - User Guide 33

Intel Hardware State View This view gives infrmatin abut the verall health state f the Servers and the health f each f the cmpnent under the server in a tabular frmat. The view allws yu t srt the values by selecting a clumn. 34 Intel Server Management Pack - User Guide

Intel Server State View This view lists ut the servers currently have hardware agent cmpnents installed n them, and allws launch f specific cnsle tasks (under Actins windw pane f SCE) fr any f them. It gives infrmatin f the current health f the server hardware and its specific infrmatin in the detail view fr that server. Intel Server Management Pack 3.0 - User Guide 35

Pwer Cnsumptin (Watts) View This view gives a graph f pwer cnsumptin fr a selected particular server. The time range can be cnfigured by yu accessing it by right clicking n the graph. The pwer cnsumptin n each pwer supply is shwn separately. NOTE: Only PSMI-capable pwer supplies are supprted in this view 36 Intel Server Management Pack - User Guide

Ttal Pwer Usage Percent View The Ttal Pwer Usage Percent view shws the ttal pwer cnsumptin reprted by the selected servers as a percent f the ttal rated pwer fr the pwer supplies. Only PSMIcapable pwer supplies with this pwer reprting capability are supprted. Intel Server Management Pack 3.0 - User Guide 37

3.3.3 Intel Server Management Pack Added Tasks The Intel Server Management Pack adds several new tasks. Fr the Micrsft System Center Essentials 2007* Single Server Editin, the fllwing tasks are available: Intel Server: Pwer Shutdwn Graceful Intel Server: Management Pack Cnsle Intel Server: Pwer Rebt Graceful Fr Micrsft System Center Essentials 2007* Small Netwrk and Standard Editin, the fllwing tasks are available: Intel Server: Pwer Shutdwn Graceful Intel Server: Management Pack Cnsle Intel Server: Pwer Rebt Graceful Intel Server: Cnsle Redirectin (SOL) with Reset Intel Server: Cmmand Line Interface (CLI) Intel Server: Cnsle Redirectin (SOL) Intel Server: RMM2 Web Cnsle Intel Server: Pwer Dwn Frced Intel Server: Pwer Up Intel Server: Pwer Reset Frced Each task is briefly described in the fllwing sectins. Intel Server: Pwer Shutdwn Graceful This task issues a Shut Dwn cmmand t the Windws Operating System fr the selected Intel server. Intel Server: Management Pack Cnsle This task launches the Intel Server Management Pack Cnsle fr the selected Intel server. Intel Server: Pwer Rebt Graceful This task issues a Restart cmmand t the Windws Operating System fr the selected Intel server. This cmmand will end yur Windws perating system sessin, rebt the server, and restart the Windws perating system. 38 Intel Server Management Pack - User Guide

Intel Server: RMM2 Web Cnsle This task launches the Intel Remte Management Mdule 2 Web Cnsle fr the selected Intel server. This task is nly available fr Intel servers that have the Intel RMM2 mdule. The Intel RMM2 Web Cnsle allws yu t cnfigure the Intel RMM2. Fr mre infrmatin, refer t the Intel Remte Management Mdule User s Guide prvided with the Intel Remte Management Mdule. Intel Server: Cnsle Redirectin (SOL) This task launches a Serial Over LAN (SOL) cnnectin with the selected server withut issuing a rebt cmmand. A cnsle windw will be pened with text-based input and utput t the server. The standard IPMI SOL htkeys are available in the cnsle windw. Yu must enable SOL n the selected server befre yu can launch this task. T cnfigure SOL, d the fllwing: 1. Select an Intel server frm Intel Cmputers. 2. Chse Launch Intel Server Management Pack Cnsle. 3. Chse BMC Cnfiguratin. 4. Chse SOL Optins 5. Cnfigure the desired LAN channel fr SOL. Intel Server: Cnsle Redirectin (SOL) with Reset This task issues a hard rebt cmmand t the server then launches a Serial Over LAN (SOL) cnnectin with the selected server. A cnsle windw will be pened with text-based input and utput t the server. The standard IPMI SOL htkeys are available in the cnsle windw. Yu must enable SOL n the selected server befre yu can launch this task (see Launch SOL task). Intel Cmmand Line Interface (Intel CLI) The Intel Cmmand Line Interface (Intel CLI) is a cmmand line tl that allws yu t issues cmmands directly t the basebard management cntrller (BMC) n the Intel server. Yu must install the Intel CLI prxy befre launching this task. Launching the Intel CLI will pen a cmmand windw and will cnnect t the cmputer selected in Intel Cmputers. The BMC will prmpt fr a user name and passwrd. Refer t the Intel Cmmand Line Interface User s Guide fr the cmmand syntax. Use the Intel System Management Sftware media t install the Intel CLI prxy and the User s Guide. Intel Server: Pwer Dwn Frced This task issues a hardware pwer ff cmmand t the selected Intel server. This task is nly available when the selected Intel Cmputer is pwered n. Intel Server Management Pack 3.0 - User Guide 39

Intel Server: Pwer Up This task issues a hardware pwer n cmmand t the selected Intel server. This task is nly available when the selected Intel Cmputer is pwered ff. Intel Server: Pwer Reset Frced This task issues a hardware reset cmmand t the selected Intel server. This task is nly available when the selected Intel server is pwered n. 3.3.4 Mnitring and Alerting One f the primary requirements f Server Management Sftware is t accurately reprt the health f the server, and raise health state change alerts. In Micrsft Windws Essentials 2007* default views, the health f an IPMI-based Windws* Server with an Intel agent is an aggregate f Hardware Health and ther Windws* based health indicatrs. Intel Server Management Pack Mnitrs The Intel Server Management Pack defines a set f Unit and Dependency mnitrs fr each f the health cntributing entities (sensrs) f the managed nde. Each Unit and Dependency Mnitr will rll up t ne f the fllwing aggregate mnitrs: Availability Mnitrs Pwer Supply Mnitrs Pwer Unit Mnitrs Cling Device Redundancy Mnitrs Memry Mnitrs Cnfiguratin Mnitrs N mnitrs under cnfiguratin Security Mnitrs Physical Security Mnitrs Perfrmance Mnitrs Temperature Mnitr Vltage Mnitr Current Mnitr Fan Mnitr Prcessr Autmatically Thrttled Mnitr Memry Autmatically Thrttled Mnitr 40 Intel Server Management Pack - User Guide

Alerts An alert is raised fr each change f health state f the mnitr. Aut Reslved Alerts. All the alerts are aut-reslved when the crrespnding OK event is lgged fr a mnitr. Manual Reslutin Alerts. NOTE: An exceptin fr this are memry events fr which n OK events are lgged by BIOS in the SEL. There are alerts that d nt receive OK events such as Drive Slt Sensrs and Buttn Sensrs alerts. Yu need t clse them manually after nting r reslving the issue. Drive Slt Remved Alert Drive Slt Inserted Alert Pwer Buttn Pressed Alert Pwer Buttn Depressed Alert Sleep Buttn Pressed Alert Sleep Buttn Depressed Alert Reset Buttn Pressed Alert Reset Buttn Depressed Alert FRU Latch Open Alert FRU Latch Open Deasserted Alert FRU Service Request Alert FRU Service Request Deasserted Alert Fan Remved Alert Fan Inserted Alert Pwer Unit Pwer Dwn Alert Intel Server Management Pack 3.0 - User Guide 41

Intel Agent Managed Servers Mnitrs Fllwing is the list f mnitrs that aid the health f Intel Agent Managed Servers: NOTE: The mnitrs rules and alerts can be enabled, cnfigured, and disabled per yur requirements by verrides. Mnitr Server Hardware Health Mnitrs Temperature Sensr Warning Mnitr Temperature Sensr Errr Mnitr Vltage Sensr Warning Mnitr Vltage Sensr Errr Mnitr Current Sensr Warning Mnitr Current Sensr Errr Mnitr Fan Sensr Warning Mnitr Fan Sensr Errr Mnitr Chassis Intrusin Mnitr Drive Bay Intrusin Mnitr IO Card Area Intrusin Mnitr Prcessr Area Intrusin Mnitr LAN Leash Mnitr Dck Actin Mnitr Fan Area Intrusin Mnitr Prcessr IERR Mnitr Prcessr Thermal Trip Mnitr Prcessr FRB1 Mnitr Prcessr FRB2 Mnitr Prcessr FRB3 Mnitr Prcessr Cnfiguratin Mnitr Prcessr Smbis Mnitr Prcessr Presence Mnitr Prcessr Terminatr Presence Mnitr Prcessr Thrttling Mnitr Pwer Supply Presence Mnitr Pwer Supply Failure Mnitr Pwer Supply Predictive Failure Mnitr Pwer Supply Input Mnitr Pwer Supply Input Lst r Out f Range Mnitr Pwer Supply Input Present but Out f Range Mnitr Pwer Supply Cnfiguratin Mnitr Pwer Unit Redundancy Warning Mnitr Pwer Unit Redundancy Errr Mnitr Pwer Cycle Mnitr 240VA Pwer Dwn Mnitr Interlck Pwer Dwn Mnitr AC Lst Mnitr Sft Pwer Cntrl Mnitr Actin Alerts if the temperature reading crsses nn critical threshld value Alerts if the temperature reading crsses critical threshld value Alerts if the vltage reading crsses nn critical threshld value Alerts if the vltage reading crsses critical threshld value Alerts if the current reading crsses critical threshld value Alerts if the current reading crsses critical threshld value Alerts if the fan reading crsses nn critical threshld value Alerts if the fan reading crsses critical threshld value Alerts if there is chassis intrusin Alerts if there is drive bay intrusin Alerts if there is an IO Card Area intrusin Alerts if there is prcessr area intrusin Alerts if a LAN cable is discnnected Alerts if there is unauthrized dck actin Alerts if there is fan area intrusin Alerts if IERR errr ccurs in the prcessr Alerts if thermal trip ccurs in the prcessr Alerts if FRB1 failure ccurs in the prcessr Alerts if FRB2 (Hang in POST) failure ccurs in the prcessr Alerts if FRB3 (Prcessr start up) failure ccurs in the prcessr Alerts if there is prcessr cnfiguratin errr Alerts if there is prcessr smbis uncrrectable cpu cmplex errr Alerts if the prcessr is remved/ disabled Alerts if the prcessr terminatr is nt present Alerts if prcessr thrttling ccurs t limit pwer cnsumptin r fr thermal reasns Alerts if pwer supply is nt present Alerts if there is failure in pwer supply Alerts if there is predictive failure in pwer supply Alerts if pwer supply input is lst Alerts if pwer supply input is lst r ut f range Alerts if pwer supply input is present but ut f range Alerts if there is pwer supply cnfiguratin errr Alerts if pwer unit redundancy is degraded Alerts if pwer unit redundancy is lst Alerts if the pwer unit is pwer cycled Alerts if the 240 VA pwer unit is dwn Alerts if the interlck pwer unit is dwn Alerts if the AC pwer is lst Alerts if there is sft pwer cntrl failure (unit did nt respnd t request t turn n) 42 Intel Server Management Pack - User Guide

Mnitr Actin Pwer Unit Failure Mnitr Alerts if there is failure in pwer unit Pwer Unit Predictive Failure Mnitr Alerts if there is predictive failure f pwer unit Fan Redundancy Warning Mnitr Alerts if fan redundancy is degraded Fan Redundancy Errr Mnitr Alerts if fan redundancy is lst Memry Crrectable ECC Errr Mnitr Alerts if there is memry crrectable ECC errr Memry Uncrrectable ECC Errr Alerts if there is memry uncrrectable ECC errr Mnitr Memry Parity Errr Mnitr Alerts if there is memry parity errr Memry Scrub Mnitr Alerts if there is memry scrub failure Memry Device Failure Mnitr Alerts if there is memry device failure Memry Lgging Limit Mnitr Alerts if there is memry lgging limit crrectable errr Memry Presence Mnitr Alerts if memry is nt present Memry Cnfiguratin Mnitr Alerts if there is memry cnfiguratin errr Memry Spare Mnitr Alerts if there is n spare memry detected Memry Redundancy Warning Mnitr Alerts if memry redundancy is degraded Memry Redundancy Errr Mnitr Alerts if memry redundancy is lst Asset Management: Memry and Prcessr Hardware Asset Management Mnitr fr Memry Hardware Asset Management Mnitr fr Prcessr RAID Mnitrs Virtual Drive Plling Mnitr Enclsure Plling Mnitr Enclsure Pwer Supply Plling Mnitr Enclsure Temperature Sensr Plling Mnitr RAID Physical Drive Plling Mnitr RAID Physical Drive Presence Detectin Mnitr RAID Physical Drive Rebuild Mnitr RAID Physical Drive Initializatin Mnitr RAID Physical Drive ClearCnfiguratin Mnitr RAID Virtual Drive BGI Mnitr RAID Virtual Drive Clear Cnfiguratin Mnitr RAID Virtual Drive Initializatin Mnitr RAID Virtual Drive Recnstructin Mnitr RAID Virtual Drive Cnsistency Mnitr RAID Adaptr Cache Data Cnfiguratin Mnitr RAID Adaptr Firmware Flash Status Mnitr RAID Adaptr Cache Cntrller Mnitr RAID Physical Drive Fatal Errr Mnitr A warning alert will be raised whenever after a rebt r recnnectin a prcessr r memry cnfiguratin changes. This is t track the hardware resurces f the Server. Alerts if Virtual Drive's State is unhealthy Alerts if Enclsure State is unhealthy Alerts if Enclsure Pwer Supply State is unhealthy Alerts if Enclsure Temperature Sensr State is unhealthy Alerts if Physical Drive State is unhealthy Alerts if Physical Drive State is unhealthy Alerts if Physical Drive Rebuild fails Alerts if Physical Drive Initializatin fails Alerts if Clear Cnfiguratin failure errr happens Alerts if Backgrund Initializatin errr happens Alerts if Clear Cnfiguratin errr happens Alerts if Initializatin errr happens Alerts if Recnstructin errr happens Alerts if Cnsistency failure errr happens Alerts if Cache Data cnfiguratin failure errr happens Alerts if Firmware Flash Status failure errr happens Alerts if Cntrller cache is crrupted Alerts if fatal errr happens in a Physical Drive Intel Server Management Pack 3.0 - User Guide 43

3.4 Health Explrer The Health explrer available in SCE* Cnsle can be used t check the mnitrs cntributing t the ver all health f the system. The mnitrs are gruped int Security, Cnfiguratin, Perfrmance and Availability. Yu can disable/enable a particular instance r all instances f a health cntributrs cntributing t the health f the system. The histry f health change can als be viewed frm this cnsle 44 Intel Server Management Pack - User Guide

3.5 Intel Agentless Servers 3.5.1 Discvery f Servers Intel Agentless Servers nde is used when yu want t manage a nn-windws Server r when yu d nt want t install Intel Server Agent in the managed nde f a Windws Servers. The agentless methd can be used t mnitr any Server in an Operating System agnstic way. It als prvides access t base bard management cntrller f an IPMI-based Server even when it is in pwered ff state. T manage an IPMI-based Server in an agent-less way, fllwing are the steps t be perfrmed: Initialize and cnfigure the base-bard management cntrller f the Server. Cnfigure access permissin t cnnect t BMC ut-f-band. Cnfigure BMC such that its IP Address is reachable t the Management Server 3.5.2 Initializing and Cnfiguring Base-Bard Cntrller fr Out-Of-Band Management If the managed nde is a Windws* Server, install Intel Server Management Agent either frm DVD r by pushing the agent via SCE Sftware Distributin task. The Base-bard cntrller has a default user (Null user) which shuld be cnfigured with a valid passwrd t be able t cnnect t BMC in ut-f-band way. T cnfigure passwrd, any Intel Server utilities like syscnfig r Intel System Cnsle can be used. The Intel Server Management Agent versin 3.0 als accepts the passwrd as an installer parameter. The frmat t be given is AgentDriver_x86.msi PASSWORD=<bmc passwrd> Where <bmc passwrd> is an alphanumeric string f maximum 16 characters lng. NOTE: D nt use this methd in an un-secure envirnment since the installer parameters can be read frm Windws* registry. If the managed nde is a Linux Server, the fllwing steps can be dne t initialize the base-bard cntrller. Install the BMC Cnfiguratin utility frm the DVD. The lcatin f the utility in DVD is <DVD-rt>\sftware\utilities\linux\BMC-Util\ A separate installer is given fr Redhat* and SUSE* Linux Intel Server Management Pack 3.0 - User Guide 45