BSB41015 CERTIFICATE IV IN HUMAN RESOURCES

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1 BSB41015 CERTIFICATE IV IN HUMAN RESOURCES COURSE INFORMATION MONTH PROGRAM AHRI.COM.AU/EDUCATION

2 TABLE OF CONTENTS 12 MONTH PROGRAM... 1 BSB41015 CERTIFICATE IV IN HUMAN RESOURCES... 3 Course pre-requisites...3 COURSE INFORMATION... 3 Course topics...3 Course duration and delivery...4 Course dates...4 Topic dates...4 STUDENT ADMINISTRATION INFORMATION... 5 Enrolment...5 Unique student identifier requirement...5 Pre-training requirements...5 Course fees...6 Additional fees...6 AHRI membership...7 Does this course qualify for Fee Help, HECS or Austudy?...7 Course deferral...7 Course withdrawal...8 STUDENT STUDY SUPPORT AND SERVICES... 8 Access and equity...8 Learning and Assessment Support...8 Student rights and responsibilities...9 Complaints and appeals...9 ASSESSMENT Credit transfer Recognition of Prior Learning (RPL) Assessment requirements Assessment submission Assessment extension Special consideration PRIVACY STATEMENT Page 2 V1.0 Australian Human Resources Institute National Provider Number:

3 BSB41015 CERTIFICATE IV IN HUMAN RESOURCES AHRI s nationally accredited BSB41015 Certificate IV in Human Resources covers essential Human Resources knowledge and skills to further your career in human resources. The program covers the most recent changes in HR and people management and takes a practical approach to a range of HR functions drawing upon case studies and the student s on the job experience. The course is ideal for: New entrants in the field of Human Resources Practising HR professionals seeking to expand their capabilities across the human resource function Administrative and management staff responsible for HR functions i.e. payroll officer, line manager Course pre-requisites There are no pre-requisites for entry into the BSB41015 Certificate IV in Human Resources. However, if you are not currently working in an HR-related role, AHRI strongly encourages you to consider the workshop delivery (versus distance learning) to ensure your learning and skills development needs are supported. To successfully undertake study in this course you will require basic computing skills. This includes: Creating, saving and editing Microsoft Office documents Accessing and searching the internet Downloading, saving and uploading documents from websites COURSE INFORMATION Course topics AHRI s BSB41015 Certificate IV in Human Resources consists of six topics aligned to the following units of competency. Topics of Study Unit Code Unit Title Business Driven Human Resources BSBLDR402 Lead effective workplace relationships Recruitment and Workplace Relations Building and Developing Talent Managing Performance Workplace Health and Safety Measuring Human Resources Effectiveness BSBHRM405 BSBWRK411 PSPHR508A BSBLED401 BSBHRM403 BSBPMG413 BSBWHS401 BSBRKG404 BSBHRM404 Support the recruitment, selection and induction of Staff Support employee and industrial relations procedures Co-ordinate career development Develop teams and individuals Support performance management processes Apply project human resources management approaches Implement and monitor WHS policies, procedures and programs to meet legislative requirements Monitor and maintain records in an online environment Review human resources functions Page 3 V1.0 Australian Human Resources Institute National Provider Number:

4 Course duration and delivery 12 month distance mode The 12 month BSB41015 Certificate IV in Human Resources program is offered part-time via distance learning, enabling students to study at their chosen time and pace. AHRI recommends approximately hours of planned study time for the 4 week duration of each topic of study. 4 month workshop or distance mode Complete the BSB41015 Certificate IV in Human Resources in 4 months. Students complete the six topics sequentially and each topic runs for a period of three weeks. This means there is three weeks to learn the topic content and there is one assessment for each topic. These assessments (consisting of an assignment and a Supervisor Checklist) are submitted for grading every three weeks. Further information about the 4 month study option can be found at Course dates Course series commencement and completion dates Series Enrolments close Course commencement date Course completion date Series 1 4 March April January 2017 Series 2 29 July August June 2017 Topic dates Series 1 Topic Study dates Business driven HR 4 Apr 16 May 2016 Recruitment & workplace relations Business driven HR 23 May 4 July 2016 Building and developing talent 11 Jul 22 Aug 2016 Performance management 29 Aug 10 Oct 2016 Workplace health & safety 17 Oct 28 Nov 2016 Measuring HR effectiveness 5 Dec Jan 2017 Page 4 V1.0 Australian Human Resources Institute National Provider Number:

5 Series 2 Topic Study dates Business driven HR 29 Aug 10 Oct 2016 Recruitment & workplace relations Business driven HR 17 Oct 28 Nov 2016 Building and developing talent 5 Dec Jan 2017 Performance management 23 Jan 6 Mar 2017 Workplace health & safety 13 Mar 24 Apr 2017 Measuring HR effectiveness 1 May - 12 Jun 2017 STUDENT ADMINISTRATION INFORMATION Enrolment For those seeking to enrol in the BSB41015 Certificate IV in Human Resources enrolment is available online at Once the online enrolment form with payment has been submitted the AHRI Education team will be in contact confirming your enrolment once the enrolment period has closed. Unique student identifier requirement The Unique Student Identifier (USI) is a new Australia-wide student number which will introduce the capacity for students to track their training records across all Australian states and territories. USI requirements will come into effect from January, and as a student intending to study nationally recognised training in Australia within 2015, you will be required to have a USI to be issued with your certificate of completion. It s a free and simple process to obtain a USI and is a requirement of enrolment. Once the process is completed you ll be instantly issued with your USI which will need to be included on your enrolment form. You should also receive an which we recommend you file for safe keeping. For further information visit the website: Pre-training requirements To ensure students receive the learning and assessment support and resources required, upon enrolment into the program, students will be required to complete several tasks and upload then to the student portal. This includes the completion of the following: 1. Training Plan 2. Workplace Supervisor Agreement 3. Language, Literacy and Numeracy (LLN) Task More information will be made available on these pre-training requirements upon enrolment. Page 5 V1.0 Australian Human Resources Institute National Provider Number:

6 Course fees The following prices are for students enrolling in the BSB41015 Certificate IV in Human Resources 12 month program. Course fees are due at time of enrolment. Course enrolment fees* Distance delivery full course AHRI members $ 1980 Non-members $ 2500 AHRI member overseas** $ 2280 Non-member overseas** $2800 * Note: Course fees are not subject to the Australian Goods and Services Tax (GST) as this program is a GST-free education course. ** Note: Payment must be made to AHRI in Australian Dollars. Textbook All students are required to purchase the following textbook, the cost of which is in addition to the course fees. The textbook will be used for all topics of the course. Textbook required for Certificate IV in HR Raymond J Stone, HR Management (8th Edition) $110 Additional fees Additional course fees Item Description Amount Re-issue of Qualification/Statement of Attainment Learning Material Replacement Fee Student request for the reissue of a qualification / statement of attainment which has already been issued or provided Student request for replacement of learning material which has already been issued or provided (Note: Reissue of materials is dependent upon availability.) $25 $200 Note: AHRI has in place an assurance that will protect all pre-paid course fees, as required by the Australian Quality Training Framework. Note: Withdrawal fees will be deducted from the course fee paid by the student upon enrolment into the course. Page 6 V1.0 Australian Human Resources Institute National Provider Number:

7 AHRI membership If you are not currently an AHRI member, AHRI offers a 12 month Affiliate Membership for $300. To take up this membership offer, simply indicate on your course enrolment form. You can then register for the course at the member rate. Please note this is available online only and payment is required at time of enrolment. Becoming an AHRI member means you can access member-only resources and information, get discounts on upcoming AHRI events and training, and advance your career by participating in professional networking activities. You can see the full range of AHRI member benefits at: Does this course qualify for Fee Help, HECS or Austudy? No, AHRI is not able to offer fee assistance for this program. Course deferral Deferral applies to a student who has been offered a place in a course and is seeking to post pone the commencement of their studies in the course. Students are required to defer their studies prior to the course commencement date. Conditions of deferral Students who wish to defer their enrolment MUST complete the deferral and tax invoice form supplied in the BSB41015 Certificate IV in Human Resources Course Handbook A deferral will not be accepted until the deferral form has been received Students who wish to defer their studies should be aware that their deferred placement in a course will automatically lapse after 12 months. Only one deferral per enrolment is permitted Deferral fees Deferral fees Deferral before the enrolment close date $0 Deferral between the enrolment close date and course commencement date $165 Deferrals one week after the course commencement date $330 No deferrals permitted after this date Page 7 V1.0 Australian Human Resources Institute National Provider Number:

8 Course withdrawal Students can apply to withdraw from their course, however withdrawal cut-off dates apply and additional fees may apply. Conditions of withdrawal Students who wish to discontinue their enrolment are advised to discuss the matter with an AHRI Education Team before completing the Withdrawal Form. All requests for withdrawal must be made on the Withdrawal Form provided in the BSB41015 Certificate IV in Human Resources Course Handbook. Should a student wish to resume their studies after withdrawing from the BSB41015 Certificate IV in Human Resources he/she must reapply for admission to the course. All study materials must be returned to AHRI, at the time of request for the withdrawal, before a refund will be granted. A previously deferred student is not eligible for any refund. Withdrawal fees Withdrawal fees Withdrawal before the enrolment close date $0 Withdrawal between the enrolment close date and course commencement date $165 Withdrawal one week after the course commencement date $330 No withdrawals permitted after this date STUDENT STUDY SUPPORT AND SERVICES Access and equity AHRI encourages people from all backgrounds, abilities and needs to participate in its training and education programs. AHRI is committed to providing training and assessment services that are responsive to the diverse needs of individuals and enabling equal opportunity to all students to develop their skills and achieve their vocational outcomes. AHRI s policies and procedures ensure learning support is available to meet the individual needs of students and that alternative arrangements for assessment are available where required. Learning and Assessment Support AHRI is committed to ensuring that all students receive the learning support they need to successfully complete their studies and seeks feedback to continuously improve its training and assessment services. AHRI seeks to ensure that: The learning and support needs of all students are identified and assessed upon entry into a program through information provided by students upon enrolment and the induction process. All students are informed on how to access the services they require to successfully complete their training and assessment. Feedback is collected about AHRI s provision of support services and the feedback is systematically collated, analysed and used to improve training and assessment services Page 8 V1.0 Australian Human Resources Institute National Provider Number:

9 A range of learning support resources and services are provided to distance learners: Academic Support- access to ongoing learning and assessment support and guidance from appropriately qualified Academic Coordinators who are also experienced HR professionals and are contactable by . Comprehensive learning and assessment materials and a course handbook that outlines the support services, policies and study skills information to assist students in successful completion formal study. Student Training plan- provides an overview of commencement dates for each topic of study, average number of study hours required, the due dates and return dates for assessments. (Note: recommended hours of study are a guide only, to allow for individual differences in student learning needs, preferences and skills. Language, literacy and numeracy skills Task- written task that students complete as part of their induction in the program to assist in identifying current LLN capabilities and any needs/issues. Online Student forum an online platform to provide students with the opportunity to connect and interact with other students in support of course-related learning. AHRI Education Team access to the AHRI Education Team to assist for any administrative needs in relation to the course. Additional learning support will be provided where required for students experiencing learning difficulties, LLN, employment issues, any other issues impacting on their ability to achieve their training goals. Students will be referred to external support services where necessary. Students seeking to access any support services should discuss this with their Academic Coordinator or contact the AHRI Education Team at qualifications@ahri.com.au, or access information on the AHRI website. Student rights and responsibilities Students have the right to: be free from any form of discrimination and /or harassment and are responsible for their health and safety. have their learning needs recognised and addressed by their academic coordinator/facilitator have their privacy and confidentiality respected access a fair and transparent system to help with appeals, complaints and grievances flexible learning and assessment procedures to cater to for individual differences in learning styles and needs to information about AHRI s student policies and procedures timely access to current and accurate records of participation and assessment progress Complaints and appeals At AHRI, every effort is made to ensure each student is able to appeal against any decision or incident they feel is unfair. All complaints or appeals are handled with confidentiality and sensitivity and according to the AHRI Complaints and Appeals Process. A Complaints and Appeals Process exists for both academic and non-academic issues. This process is fully detailed in the AHRI Complaints and Appeals Policy and Procedure which is available from the AHRI Education Team. This policy governs the process for responding to complaints about a situation, a process, a person or people, a facility or a service provided by AHRI. A complaint or appeal should be lodged in writing, using AHRI s Complaints and Appeals Form. This form is available from the AHRI Education Team and/or on AHRI s website: Page 9 V1.0 Australian Human Resources Institute National Provider Number:

10 AHRI will investigate and respond to all complaints and appeals lodged by students: The process will commence within 10 working days of the formal lodgement of the complaint or appeal and supporting information and all reasonable measures will be utilised to finalise the process in the shortest possible time. The student s enrolment will be maintained while the complaint or appeal is being investigated. The student will have the opportunity to formally present their case at no cost. Where a meeting is required regarding the complaint or appeal, the student and the other party may be accompanied and assisted by a support person. The student will be given a written statement of the outcome, including details of the reasons for the outcome. In relation to all academic complaints or appeals, if the process results in a decision that supports the student, AHRI will immediately implement the decision or preventive action required and advises the student in writing of the outcome within five working days. ASSESSMENT Credit transfer Credit transfer is available at no cost for students as part of the enrolment process in AHRI s accredited training programs. Credit transfer applies, when students have already met the learning/competency outcomes through previous formal learning. To enquire about your eligibility for credit transfer you can contact the AHRI Education Team at qualifications@ahri.com.au. Recognition of Prior Learning (RPL) Recognition of prior learning (RPL) is available upon enrolment in AHRI s accredited training programs. Skills and knowledge gained through life and work experiences, that meet the competency requirements of VET training can be formally recognised through the RPL process. Students who would like to apply for RPL, can contact the AHRI Education Team at qualifications@ahri.com.au to receive an RPL Application Form and information about AHRI s RPL procedure. The RPL application form must accompany full payment details which are subject to the withdrawal and deferral conditions. For information on AHRI s RPL process and fees please refer to table 12. Note: Credit transfer and RPL applications with supporting documents must be submitted before close of enrolment for each Series. Page 10 V1.0 Australian Human Resources Institute National Provider Number:

11 RPL fees in detail BSB41015 CERTIFICATE IV IN HUMAN RESOURCES RPL Assessment is charged at the same cost as full course registration / enrolment. Where RPL is not granted for specific units of competency / topics, it is expected that the student will enrol in those units / topics to achieve the BSB41015 Certificate IV in Human Resources qualification. Fees associated with the RPL process are detailed in the following table 12. Item Description Amount Recognition of prior learning application review and completion fee Cost to complete an RPL application is the equivalent of the full course enrolment fee Course enrolment fee refer to Table 5. Must be paid at time of application Please note: AHRI has in place an assurance that protects all pre-paid courses fees, as required by the Australian Quality Training Framework. Assessment requirements Assessment in the BSB41015 Certificate IV in Human Resources requires both knowledge and skills to be formally assessed. Each topic of study consists of two compulsory assessment components: Part A: Written assessments Written assessments focus on the application of knowledge to practical real-life scenarios. This enables students who are currently working to contextualise their assessment to their specific workplace. For students who are not currently employed, a comprehensive industry-based case study is available for alternative assessment arrangements. Part B: Workplace Supervisor Checklists Students who have access to a workplace during their study period, are required to obtain agreement from a manager or supervisor to undertake the role of a Third Party Workplace Supervisor. The role of the workplace supervisor is to support the student s learning and monitoring the completion of workplace tasks identified in the workplace supervisor checklists. This will involve the review and sign off of six checklist forms - each relating to the topics studied. The Third Party Reports will form part of the student s portfolio of evidence to be used by an AHRI assessor to assess competence in the relevant units of competency. Note: workplace supervisor / manager does not have to work in HR in order to complete the workplace supervisor checklists. Where students do not have access to a workplace supervisor, an alternative assessment can be arranged. Table 13: Assessment due dates 2016 Assessment Series 1 Series May Oct Jul Nov Aug Jan Oct Mar Nov Apr Jan Jun 2017 Page 11 V1.0 Australian Human Resources Institute National Provider Number:

12 Assessment submission Assessments are submitted in electronic format and uploaded to the online student portal. The Student Course Handbook (which is provided to students once their enrolment is confirmed) contains detailed information about how students can upload assignments and view assessment progress and results from the student portal. Assessment extension Extension on assessments are permitted and are expected to be submitted to the AHRI Education Team at least one week prior to the assessment due date. Students must complete and submit an Extension Request Form when seeking approval for extension. Special consideration Where students experience temporary hardship during their studies or when completing assessment, they may be eligible for Special consideration. Special consideration is an assessment adjustment for unexpected circumstances that are outside of a student s control, which have a significant adverse impact on their performance in assessment or prevent them from attempting or submitting their assessment. If students wish to apply for Special consideration they are encouraged to speak with their Academic Coordinator in the first instance to check if it is right for their circumstances. PRIVACY STATEMENT AHRI is concerned with the protection of your privacy. We support the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth), as amended. AHRI collects and stores your personal information for the purposes of providing membership services, education and training programs. AHRI may use your details to promote products and services in the form of communications and/or other types of communication. reception@ahri.com.au if you would prefer not to receive communications from AHRI. Page 12 V1.0 Australian Human Resources Institute National Provider Number: