Certificate III in Business BSB30112

Transcription

1 Certificate III in Business BSB30112

2 A new chapter At Mathisi, we have helped thousands of students achieve their career goals by giving them the tools they need to get ahead. Our years of experience have served to aid others and they look to enter and succeed in the retail and business sectors. Now, Mathisi is embarking on a new education journey providing comprehensive specialist online learning. In partnership with Bookkeeping School [RTO Provider # 32219], Mathisi [RTO Provider # 31946] is now offering more courses via online delivery than ever before. Whether you are looking to switch to a new professional, jumpstart your career or simply upgrade your current job we have a course to suit your needs and lifestyle. Why study with mathisi? No hidden fees or charges Our price includes all the materials and support you need to complete your studies. Nationally recognised training All of our courses are accredited and meet professional licensing or registration requirements. No experience required Even if you haven t studied anything for decades, you ll be able to learn and apply these simple courses to improve your life. Fast assessment turnaround time No more waiting weeks and weeks for your results. Learn at your own pace All our courses are self-paced, so you re never hurried along, and you can never fall behind.

3 Certificate III in Business BSB30112 Business covers a wide range of tasks, duties and job roles Increasing your skills and knowledge in this area will allow you play an important role in any company. Improve your capacity to analyse, communicate effectively, think independently and thrive in work situations. Course overview course number BSB30112 / BSB30115 delivery mode online and in-class course duration up to 18 months* course price $1,699 This qualification teaches you how process payroll and accounts, service customers and allocate resources. You will also learn organise schedules, create presentations, produce spreadsheets and documents, process customer complaints and much more. funding available payment options start date call us to check your eligibility upfront or on a payment plan please check our website for start dates Our program trains graduates to: Develop enhanced skills in negotiating, training and questioning Use business software to provide word processing, spreadsheets, presentations and schedules Work efficiently as part of a team to achieve business goals Identify and respond to workplace system and procedural breakdowns to resolve issues Plan for risks, contingencies and determine required resources to overcome challenges Develop a comprehensive knowledge and understanding of products and services Contribute to planning processes, identify development needs and seek appropriate training nationally recognised support available yes online, telephone, in-class * varies subject individual learner requirements Potential career outcomes customer service advisor payroll officer word processing operator data entry operator typist general clerk Understand and act upon workplace and office documentation for business purposes

4 What do i need to know before enrolling in this course? How much does the Certificate III in Business cost? You can view the fees for this unit on the relevant course page. How is this course delivered? This course is offered in a blended environment. This means you will study under the guidance of one of our qualified trainers in both a classroom setting as well as through an online study portal. In class, you will: Discuss your assessments Interact with your trainer Participate in student discussion Online, you will: Access your learning materials and assessments Complete and upload your assessments Access your assessment marks and feedback Interact with your trainer Participate in student forums Access student support services After I enrol, how long will it be before I can start? As soon as your first class is scheduled (in-class) or when you sign into your student portal (online). What about Recognition of Prior Learning? You may have already obtained skills and knowledge relating to certain areas of this course. These can be recognised through our Recognition of Prior Learning process. To find out more about this process please visit our website or contact one of our student advisors to discuss your options. How long does this course take? Our course is designed to fit your lifestyle. You can go through the course as quickly or as slowly as you like, it s up to you and your particular style of learning. Extensions can be arranged for a small fee. What support options are available? During your time with Mathisi, you will have access to a number of difference support services. These include: Learning support: Your trainer will be available by phone, or in-class to answer any queries you may have regarding your course materials and assessments. Student support: The student support team are the go-to people for any student administrative issues, including enrolment, online support and change of student details. Get in touch with them via phone or . Peer support: You can also talk to fellow peers if you choose to study in-class. This enables you to connect with others studying the same course as you to discuss issues, motivations and topics.

5 What sort of training can I expect? We deliver comprehensive, competency-based training that emphasizes exercises to build practical skills, knowledge and confidence. Your commitment to developing your skills in business is backed by unlimited trainer support and unit materials designed and delivered by industry professionals with decades of experience. What will I receive when I complete my course? When you successfully complete your course, you will receive a nationally recognised Certificate III in Business qualification. Mathisi is a Registered Training Organisation (RTO number: 31946). You will receive a certificate and statement of attainment to demonstrate your learning within 30 days of course completion. Further qualifications? If you want to undertake further qualifications after completing this course, Certificate IV in Bookkeeping or Accounting is a good option to promote career progression.

6 What are the requirements for this course? There are no formal education prerequisites for this course. But Mathisi does prefer that you have completed Certificate II in Business or industry experience in business support roles prior to enrolment. English requirements In this course, you will need to read comprehensive learner workbooks and textbooks, undertake a range of written assessments and independent research activities, and engage in classroom or online discussions. Entry requires the successful completion of Year 10 level English. If you have not achieved this, you can demonstrate this knowledge by completing our pre-course commencement Literacy, Language and Numeracy assessment. Course requirements Requirements for all users: Online: A modern and up to date internet browser Adobe Flash player plug in Microsoft Office 2010 or equivalent Broadband internet connection 2GB of RAM Adobe Reader XI or equivalent Printer and associated software Scanner and associated software Skill requirements Students will require some basic computing skills to complete this course successfully. This includes: Accessing and searching the internet Downloading and saving documents from websites Uploading documents through websites Participating in online discussions Creating, saving and editing Microsoft Office documents In-class: Stationary (Blue or black pen only) Proof of Australian or New Zealand citizenship, or Australian Permanent Residency Proof of Queensland residency Proof of age An electronic copy of your employment resume Statement of Results for any prior Qualifications If you have your own laptop, we encourage you to bring this along to your classroom training.

7 The Certificate III in Business breakdown The 1 core and 11 elective units in this certificate will help you develop the relevant skills and knowledge of business needed to perform duties called for in top positions. Seven elective units must be chosen from those listed below, while the remaining 4 units can come from any endorsed training package or accredited course as long as they are consistent with the with the work outcome, local industry requirements and the qualification level. Core units Unit title Apply knowledge of occupational health and safety legislation in the workplace (BSBOHS301B) Unit description Understand work health and safety acts, regulations and codes of practice, and contribute to achieving compliance with this legislation in the workplace. Elective units Unit title Write simple documents (BSBWRT301A) Unit description Plan, draft and finalise a basic document for a broad range of workplace situations. Design and produce text documents (BSBITU303A) Design and develop predominantly text-based documents using advanced features of word processing software. Design and produce business documents (BSBITU306A) Design and produce various business documents and publications using a variety of computer applications. Produce spreadsheets (BSBITU304A) Develop spreadsheets through the use of relevant software using formatting, formulae and chart design skills. Produce desktop published documents (BSBITU309A) Design and produce desktop published documents using technical knowledge. Organise schedules (BSBADM307B) Manage appointments and diaries for other staff and supervisors using manual and electronic methods, schedules and other appointment systems. Build relationships with customers (SIRXSLS303) Develop and maintain expert knowledge to provide accurate product information to customers, including post-sales support.

8 Maintain store safety (SIRXWHS302) Informing and involving team members, monitoring and maintaining a safe work environment, implementing emergency procedures, identifying a need for training and maintaining adequate records. Work effectively with diversity (BSBDIV301A) Recognise and interact productively with diversity in the workplace by covering sensitive responses to, and interactions with, all manner of diversity that might be encountered. Process customer complaints (BSBCMM301B) Gain the skills and knowledge to handle formal and informal feedback and complaints from customers, using discretion and judgement to provide knowledge of products, customer service systems and organisational policies to provide technical advice and support. Deliver and monitor a service to customers (BSBCUS301B) Identify needs and monitor service provided to customers, using technical advice and support either in short or long-term interaction. For full course competency details, visit Why being a Customer Service Advisor is a great career move The ability to skilfully manage customers when they have a problem or require help is a key part of maintaining any company s reputation. This position usually offers a degree of freedom and the opportunity to provide creative solutions to ensure customers are satisfied. It is also a great way to get noticed within any organisation, kickstarting your climb up the management ladder.

9 Studying with Mathisi At Mathisi, our mission is to give students a better and more affordable learning experience. We want people to realise and change their employment opportunities with the knowledge and skills we provide. Our courses have been designed so students can study anywhere at anytime. We understand that each and every student has different priorities, so we have designed our courses to fit around your lifestyle. Content All you need is an internet connection to access your course materials, assessments and additional online resources. You can also download your workbooks and assessments, so you can study when it suits you. Support Get in touch with the support team or your trainer either in-class or via . You can also call support services on Connect Talk to trainers, assessors and other students by participating in-class. You can discuss difficult topics, course specific information or motivation with your peers. How do i get started? Enrolling is easy Online: Via our website. Phone: Call one of our student advisors on (07) to enrol by phone. What now? Once we receive your enrolment, we ll send out a welcome pack immediately and assign you a trainer - so you can begin your course. For all of Mathisi s terms and conditions, including the refund policy, please visit our website at mathisi.com.au. If you would like to discuss anything course related, please call our student advisors or support@mathisi.com.au for more information.

10 Our courses: Certificate IV in Bookkeeping* Certificate IV in Accounting* Certificate III in Business Administration Certificate III in Business Certificate III in Retail Operations Certificate II in Retail Services MYOB Training* Manual Bookkeeping Course* BAS Unit* Payroll Unit* * Delivered in partnership with Bookkeeping School [RTO Provider # 32219] For more information, call (07) or go to