Certificate III in Business Administration BSB30412

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1 Certificate III in Business Administration BSB30412

2 A new chapter At Mathisi, we have helped thousands of students achieve their career goals by giving them the tools they need to get ahead. Our years of experience have served to aid others and they look to enter and succeed in the retail and business sectors. Now, Mathisi is embarking on a new education journey providing comprehensive specialist online learning. In partnership with Bookkeeping School [RTO Provider # 32219], Mathisi [RTO Provider # 31946] is now offering more courses via online delivery than ever before. Whether you are looking to switch to a new professional, jumpstart your career or simply upgrade your current job we have a course to suit your needs and lifestyle. Why study with mathisi? No hidden fees or charges Our price includes all the materials and support you need to complete your studies. Nationally recognised training All of our courses are accredited and meet professional licensing or registration requirements. No experience required Even if you haven t studied anything for decades, you ll be able to learn and apply these simple courses to improve your life. Fast assessment turnaround time No more waiting weeks and weeks for your results. Learn at your own pace All our courses are self-paced, so you re never hurried along, and you can never fall behind.

3 Certificate III in Business Administration BSB30412 Business Administration covers a wide range of tasks, duties and job roles Course overview course number BSB30412 / BSB30415 Increasing your skills and knowledge in this area will allow you play an important role in any company. Improve your capacity to analyse, communicate effectively, think independently and thrive in work situations. This qualification teaches you how to keep a business running like a well-oiled machine by performing in various administration roles. Our program trains graduates to: delivery mode course duration course price funding available payment options online and in-class up to 18 months* $1,699 call us to check your eligibility upfront or on a payment plan Run a tight ship using solid business administration strategies that get results Liaise with customers and clients and understand their needs Work efficiently as part of a team providing office administration services Use business software to provide word processing, spreadsheets, presentations and schedules start date nationally recognised support available please check our website for start dates yes online, telephone, in-class * varies subject individual learner requirements Identify and respond to workplace system and procedural breakdowns to resolve issues Rectify errors and discrepancies in office documentation and business transaction records Plan for risks, contingencies and determine required resources to overcome challenges Work with colleagues and clients to organise meeting schedules Retain the professional image required by your organisation while working Potential career outcomes Administration Assistant Data Entry Staff Receptionist Information Desk Worker Clerk Understand and act upon workplace and office documentation for business purposes Work with business data to organise and analyse as required

4 What do i need to know before enrolling in this course? How much does the Certificate III in Business Administration cost? You can view the fees for this unit on the relevant course page. How is this course delivered? This course is offered in a blended environment. This means you will study under the guidance of one of our qualified trainers in both a classroom setting as well as through an online study portal. In class, you will: Discuss your assessments Interact with your trainer Participate in student discussion Online, you will: Access your learning materials and assessments Complete and upload your assessments Access your assessment marks and feedback Interact with your trainer Participate in student forums Access student support services After I enrol, how long will it be before I can start? As soon as your first class is scheduled (in-class) or when you sign into your student portal (online). What about Recognition of Prior Learning? You may have already obtained skills and knowledge relating to certain areas of this course. These can be recognised through our Recognition of Prior Learning process. To find out more about this process please visit our website or contact one of our student advisors to discuss your options. How long does this course take? Our course is designed to fit your lifestyle. You can go through the course as quickly or as slowly as you like, it s up to you and your particular style of learning. Extensions can be arranged for a small fee. What support options are available? During your time with Mathisi, you will have access to a number of difference support services. These include: Learning support: Your trainer will be available by phone, or in-class to answer any queries you may have regarding your course materials and assessments. Student support: The student support team are the go-to people for any student administrative issues, including enrolment, online support and change of student details. Get in touch with them via phone or . Peer support: You can also talk to fellow peers if you choose to study in-class. This enables you to connect with others studying the same course as you to discuss issues, motivations and topics.

5 What sort of training can I expect? We deliver comprehensive, competency-based training that emphasizes exercises to build practical skills, knowledge and confidence. Your commitment to developing your skills in business is backed by unlimited trainer support and unit materials designed and delivered by industry professionals with decades of experience. What will I receive when I complete my course? When you successfully complete your course, you will receive a nationally recognised Certificate III in Business Administration qualification. Both Mathisi (RTO number: 31946) and Bookkeeping School (RTO: 32219) are Registered Training Organisations. You will receive a certificate and statement of attainment to demonstrate your learning within 30 days of course completion. Further qualifications? If you want to undertake further qualifications after completing this course, Certificate IV in Bookkeeping or Accounting is a good option to promote career progression.

6 What are the requirements for this course? There are no formal education prerequisites for this course. But Mathisi does prefer that you have completed Certificate II in Business or industry experience in business support roles prior to enrolment. English requirements In this course, you will need to read comprehensive learner workbooks and textbooks, undertake a range of written assessments and independent research activities, and engage in classroom or online discussions. Entry requires the successful completion of Year 10 level English. If you have not achieved this, you can demonstrate this knowledge by completing our pre-course commencement Literacy, Language and Numeracy assessment. Course requirements Requirements for all users: Online: A modern and up to date internet browser Adobe Flash player plug in Microsoft Office 2010 or equivalent Broadband internet connection 2GB of RAM Adobe Reader XI or equivalent Printer and associated software Scanner and associated software Skill requirements Students will require some basic computing skills to complete this course successfully. This includes: Accessing and searching the internet Downloading and saving documents from websites Uploading documents through websites Participating in online discussions Creating, saving and editing Microsoft Office documents In-class: Stationary (Blue or black pen only) Proof of Australian or New Zealand citizenship, or Australian Permanent Residency Proof of Queensland residency Proof of age An electronic copy of your employment resume Statement of Results for any prior Qualifications If you have your own laptop, we encourage you to bring this along to your classroom training.

7 The Certificate III in Business Administration breakdown The 2 core and 11 elective units in this certificate will help you develop the relevant skills and knowledge of business administration needed to perform duties called for in top positions. The elective units can be selected from the units listed here, any endorsed training package or accredited course as long as they are consistent with the with the work outcome, local industry requirements and the qualification level. Core units Unit title Develop keyboarding speed and accuracy (BSBITU307A) Unit description The ability to type quickly and accurately is a critical part of any administration staff member s skill set. When you can do this well, it leads to a smoothly flowing office. Contribute to health and safety of self and others (BSBWHS201A) In any work environment, the health and safety of yourself, co-workers and clients is of paramount importance. Here you will contribute to health and safety processes and procedures as required. Elective units Unit title Apply knowledge of workplace health and safety legislation in the workplace (BSBWHS302A) Unit description Understand work health and safety acts, regulations and codes of practice, and contribute to achieving compliance with this legislation in the workplace. Work effectively with diversity (BSBDIV301A) Recognise and interact productively with diversity in the workplace by covering sensitive responses to, and interactions with, all manner of diversity that might be encountered. Process customer complaints (BSBCMM301B) Gain the skills and knowledge to handle formal and informal feedback and complaints from customers, using discretion and judgement to provide knowledge of products, customer service systems and organisational policies to provide technical advice and support. Deliver and monitor a service to customers (BSBCUS301B) Identify needs and monitor service provided to customers, using technical advice and support either in short or long-term interaction.

8 Organise schedules (BSBADM307B) Manage appointments and diaries for other staff and supervisors using manual and electronic methods, schedules and other appointment systems. Process payroll (BSBFIA302A) Process payroll from provided data in manual and computerised systems. Write simple documents (BSBWRT301A) Plan, draft and finalise a basic document for a broad range of workplace situations. Design and produce text documents (BSBITU303A) Design and develop predominantly text-based documents using advanced features of word processing software. Produce spreadsheets (BSBITU304A) Develop spreadsheets through the use of relevant software using formatting, formulae and chart design skills. Produce desktop published documents (BSBITU309A) Design and produce desktop published documents using technical knowledge. Design and produce business documents (BSBITU306A) Design and produce various business documents and publications using a variety of computer applications. For full course competency details, visit Why being an Administration Assistant is a great career move If you are looking to get your foot in the door in an industry of your choice, an administration assistant position is a great way to do that. You ll learn the basics from the ground up, while performing a very important role in any organisation. There will also be plenty of scope for career advancement, whether it is within your current business or another company.

9 Studying with Mathisi At Mathisi, our mission is to give students a better and more affordable learning experience. We want people to realise and change their employment opportunities with the knowledge and skills we provide. Our courses have been designed so students can study anywhere at anytime. We understand that each and every student has different priorities, so we have designed our courses to fit around your lifestyle. Content All you need is an internet connection to access your course materials, assessments and additional online resources. You can also download your workbooks and assessments, so you can study when it suits you. Support Get in touch with the support team or your trainer either in-class or via . You can also call support services on Connect Talk to trainers, assessors and other students by participating in-class. You can discuss difficult topics, course specific information or motivation with your peers. How do i get started? Enrolling is easy Online: Via our website. Phone: Call one of our student advisors on (07) to enrol by phone. What now? Once we receive your enrolment, we ll send out a welcome pack immediately and assign you a trainer - so you can begin your course. For all of Mathisi s terms and conditions, including the refund policy, please visit our website at mathisi.com.au. If you would like to discuss anything course related, please call our student advisors or for more information.

10 Our courses: Certificate IV in Bookkeeping* Certificate IV in Accounting* Certificate III in Business Administration Certificate III in Business Certificate III in Retail Operations Certificate II in Retail Services MYOB Training* Manual Bookkeeping Course* BAS Unit* Payroll Unit* * Delivered in partnership with Bookkeeping School [RTO Provider # 32219] For more information, call (07) or go to

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