99 Ways a Virtual Assistant Can Support Your Business

Transcription

1 99 Ways a Virtual Assistant Can Support Your Business Considering outsourcing to a Virtual Assistant, but you re not really sure what they can do? Well here are 99 ways that this virtual service can help to support you and your business: Audio Transcription 1) Transcribe from audio files (focus groups, meetings, interviews, lectures, seminars, legal documents) Customer Relations Management 2) Initial set up of online CRM (including assisting to source an appropriate CRM, importing your contacts, customizing your reports and providing advice on usage) 3) Ongoing maintenance of your online CRM, including data entry & reviewing content for currency 4) Phone the contacts in your database and clarify their details are up to date 5) Enter details from business cards that you've collected into your CRM 6) Create a 'Client Feedback Survey' and distribute to your clients 7) Analyse responses to your survey and provide you with a summary report Desktop Publishing 8) Scan documents and return them to you in.pdf 9) Design certificates for a range of uses (including training, 'employee of the month', memberships etc) 10) Design and print labels for your CDs, using your logo or artwork. 11) Laying out, printing and mailing regular client newsletters (using your content) 12) Design of fliers, brochures, price lists, product lists, calendars etc (using your logo or artwork) 13) Printing labels using your company logo or artwork

2 enewsletters 14) Create and distribute your e-newsletters, either through one of our recommended online providers or through your current mailing software. 15) Manage your mailing lists (including new subscribers, un-subscribes, removing "bounced" addresses etc) 16) Provide you with statistical reports on open rates and click through rates etc. 17) Search for appropriate articles for use in your newsletters and obtain approval from the authors to use their material. / Postal Services 18) Manage address and handle any enquiries, sale bookings etc on your behalf and forward anything that requires your attention. 19) Manage your snail mail. Have your snail mail forwarded to our post office box and all mail will be sorted and processed to your specifications. 20) Manage your . Provide us with access or forward your s to us and we can screen and send those of importance to you. 21) Have your snail mail and forwarded to your us while you are away. VA notifies individuals that you are away and lets you know about anything urgent. 22) Design and upload your auto-signature 23) Do you need to send a mail-out to your clients? Just provide us with your client list and a brief outline of what you want to say and we'll take it from there. We can compile the correspondence and arrange printing and postage of your mail-out. 24) Send introduction letters to contacts whose business cards you collected at a conference or other event 25) Sending fax and broadcasts 26) Send flyers to all contacts in your contact database. We can create the flyer, mail merge with a letter and arrange postage. Event Organisation 27) Send invitations and take RSVPs 28) Arrange venue and other resources (catering etc.) for your next event 29) Design registration forms, take registrations and process payments 30) Assist in publicizing your event (including media releases, submitting to online event directories, social media, newspaper advertisements etc) 31) Design and print name badges 32) Prepare handout material, booklets etc 33) Prepare a questionnaire fact sheet and forward it to your list of participants 34) Track responses to your questionnaire and contact those who haven't responded, then summarise all responses in a report to you

3 Legal Secretarial 35) Prepare correspondence, court documents etc from your dictated recordings 36) Conduct property searches 37) Confirm your appointments 38) Liaise with your clients and other legal parties 39) Follow up your outstanding debtors 40) Develop templates and precedents Meeting Support 41) Prepare agendas and distribute to attendees 42) Prepare minutes from your notes or recordings 43) Arrange resources including meeting space, catering etc Personal/Executive Assistant 44) Manage your diary (including responding to invites, scheduling meetings & sending you reminders) 45) Send client gifts for birthdays, special occasions or just as a 'thank you' 46) Send Christmas cards and gifts to your clients and colleagues 47) Pay your bills or send you reminders when they are due 48) Assist in locating seminars and conferences for you to attend 49) Proofread your articles/documents before you post/send 50) Receive faxes on your behalf and send you anything of importance 51) Place your confirmation/reminder calls. We will confirm, reschedule or cancel and notify you of any changes. 52) Order your monthly stationery supplies online, from your advice, to be delivered directly to your door 53) Arrange purchase of marketing material, from obtain quotes, coordinating ordering, delivery & payment 54) Proofread and edit your media releases and then submit to online and print news services 55) Obtain and send you directions for a meeting or appointment 56) Take care of all your travel arrangements (including flights, car hire, accommodation, tourist attractions etc) and provide you with a comprehensive itinerary. Personal Services 57) Do your online shopping (from ordering your wife's anniversary present to your online grocery order) 58) Assist in the planning of your personal events (weddings, birthday parties etc.) From assisting with the invitation list, tracking RSVPs and sending thank you cards to booking travel arrangements. 59) Type your resume and give it a professional look to help you land that dream job. 60) Book your appointments (i.e. doctor, hairdresser, accountant, children's lessons etc.)

4 Personnel Management 61) Prepare your job descriptions and place advertisements in your preferred media 62) Take enquiries & review applications 63) Conduct preliminary phone interviews and provide you with a short-list 64) Put together an interview plan and organise interviews with short-listed candidates 65) Conduct reference checking & verify past employment 66) Prepare and send un-successful letters 67) Develop and/or update your Employee Handbook 68) Prepare welcome packages or orientation materials and send them to your new employees 69) Prepare employee feedback templates and send you reminders to conduct your feedback sessions 70) Organise staff training identified in your training needs analysis Power Point Presentations 71) Create a Power Point Presentation for your next seminar, meeting or presentation Quality / Environmental Assurance 72) Assist in the documentation of policies & procedures in preparation for third party audits 73) Assist to rectify conditions raised in third party audits 74) Regular updates to policies, procedures and forms, in line with standards Research 75) Research target markets, identify potential companies & contacts at those companies. 76) Research venues for seminars, determine availability and suitability & obtain quotes. 77) Research into potential purchases of equipment (office equipment, digital cameras, dictaphones etc.) and obtain quotes. 78) Research into software requirements (pdf conversions, bookkeeping etc) 79) Research what competitors exist online. Conduct keyword searches and list the appropriate sites. 80) Research, locate and order unique gifts for your clients, colleagues or family. Social Media 81) Set up your social media accounts (Facebook, Twitter, LinkedIn) and provide advice on usage 82) Provide buttons for use on your website to encourage visitors to fan or follow your pages 83) Convert your ebook or manuscript into a series of Facebook posts or Twitter tweets 84) Update your social media status' using material that you provide

5 WordPress Websites & Blogs 85) Edit, tag, categorise and put your posts up on your blog site 86) Moderate any comments received 87) Submit your articles to online article sites 88) Take care of any minor website amendments 89) Upload new files and install new plug-ins 90) Set up and monitor Google Analytics 91) Submit your website to online business directories Word Processing 92) Assist in the preparation of documents (including policies, templates, reports, style guides, tenders & contracts) 93) Develop and/or update your procedure manuals 94) Create and apply consistent formatting to your forms & templates 95) Re-format your old out-dated documents, apply consistent styles & give them a new lease on life 96) Assist in development and formatting of your Training Manuals and Workbooks 97) Copy typing 98) Editing and formating of your reports, manuals and other documents 99) Assist in writing your e-book, improve the formatting & general look, convert to.pdf ready for upload to your website. Contact me today to discuss how a Virtual Assistant could benefit your business and obtain a FREE no obligation phone consultation. Phone: (03) enquiries@mjsvirtual.com.au Web: Skype: mjsvirtualbusinesssupport`