Kelly Services australia salary guide

Transcription

1 Kelly Services australia 2013 salary guide APRIL 2013

2 About the Kelly Services Salary Guide Å The Kelly Services 2013 Salary Guide is designed to provide both employers and job seekers with salary information on a wide range of roles, providing the ability to benchmark a role or an individual against other areas of expertise or against the same role in another area of the country. The Kelly Services 2013 Salary Guide covers both qualified and non-qualified roles across the Industrial, Accounting and Finance, Banking and Financial Services, Scientific, Engineering, Office Support, Professional Support, Call Centre and Information Technology (IT) industries. The guide also provides a state by state overview of Australia s diverse employment market. ABOUT KELLY SERVICES Kelly Services is a recognised provider of world-class workforce solutions, offering an array of outsourcing and consulting services as well as staffing on a temporary, contract and permanent placement basis. Kelly Services has been leading the recruitment industry for over 60 years, setting the industry benchmark with unique and innovative recruitment and retention strategies. Headquartered in Troy, Michigan, US, Kelly serves clients in all major markets throughout the world, including more than 90% of the Fortune 500. In Australia, Kelly Services is a formidable player in the local recruitment market. An in-depth understanding of local talent issues and business needs, allows Kelly Services to tailor workforce solutions in accordance with client requirements. Kelly Australia holds an enviable reputation in the local market having been awarded Legend status in the Seek Annual Recruitment Awards (SARAs) following nine consecutive years of success in the Best Specialist Large Recruiter category, demonstrating longstanding excellence in the recruitment industry. 2

3 Contents 4 Introduction 5 National Overview 6 Australian Capital Territory 7 New South Wales 8 Queensland 9 South Australia 10 Victoria 11 Western Australia 12 KELLY SERVICES 13 Salaries: Office Support 14 Salaries: Professional Support 15 Salaries: Call Centre 16 Salaries: Industrial 18 KELLY EXECUTIVE 19 Overview 20 Salaries: Accounting and Finance 21 Salaries: Banking and Financial Services 22 Salaries: Engineering 25 Salaries: IT 26 KELLY SCIENTIFIC RESOURCES 27 Overview 28 Salaries: FMCG 28 Salaries: Pharmaceutical 29 Salaries: Sales and Marketing 29 Salaries: Environment Methodology: Salary figures included in the 2013 Kelly Services Salary Guide are derived by combining the expert market knowledge of senior recruitment professionals within the Kelly Australia network with input from clients and the latest job placement data recorded on the Kelly Services database. 3

4 introduction Å Australia has been relatively cushioned from the worst influences of the deteriorating global economy. However softer domestic conditions can be expected ahead, as bullish growth strategies within the mining and resources sector ease and the high Australian dollar hinders international competitiveness for some major sectors. For the Australian jobs market, conditions have remained fairly favourable for many areas of the workforce, although some fundamental shifts are taking place. More employees are taking on contract and temporary roles, and record numbers of seniors are re-entering the jobs market. The national unemployment rate is rising, albeit remaining low when compared with other advanced global economies and, with the exception of resource-rich Western Australia, salary growth has largely flattened. At the same time, new dynamics are set to emerge as the Australian Government looks to stimulate and protect employment, with job creation forming as a central platform in the lead up to the September 2013 Federal Election. This includes legislation to give local businesses more opportunities to win work, the creation of industry innovation precincts, and new funding for Australian start-ups. Changes are also planned for the Fair Work Act which seek to enshrine greater flexibility in parental leave, increased rostering protections and broader rights to request flexible working arrangements. For many employers, adding further complexity to this shifting recruitment environment is the need to manage aspirational employees whose talents are critical, who are more demanding about benefits and whose careers are in perpetual motion. Whether an organisation s most pressing issue is retaining talent, attracting new people or creating the best workforce structure for an unpredictable economic future, salaries remain a key factor. To help guide salary based decisions during 2013, the Kelly Australia Salary Guide provides a state-by-state overview of current employment market trends and their impact on salaries across a range of industries. I trust this will be a useful resource. Karen Colfer VP & Managing Director, Kelly Services Australia 4

5 national overview Against a weaker international backdrop, the Australian economy managed to grow and outperform every major advanced economy in The positive flow through to employment and salary growth is expected in the coming year, albeit at lower, more uneven rates. Å The drag of deteriorating global economic While other States and Territories have not Highly skilled employees continue to be in 5.5% in 2013, but this remains very low when conditions has failed to overpower the demonstrated the same buoyancy as Western strong demand across most sectors and as contrasted with the high unemployment rates outlook for Australia s economy which, overall, remains relatively positive. Despite the distinct slowdown many of Australia s largest mining organisations during the latter half of 2012, Australia s economic growth continues to be underpinned by investment in the resources sector, with over $260 billion of resources projects approved Australia, spin-offs from the resources-boom have benefited other sectors, including demand for manufacturing, professional, and technical services. Evidence is also emerging that stability is returning to traditionally strong sectors, such as the NSW banking and finance sector, as cautious optimism is restored following the recent period of GFC-induced job contraction. a result are commanding commensurate salary increases. In stark contrast, the dramatic contraction in public sector jobs during the past year is set to continue into 2013 as Federal and State governments significantly cut labour costs. As a result, public service salaries are moderating. in other major advanced economies around the world. In aggregate, the pace of employment growth is expected to moderate in 2013 as conditions generally soften, employment investment decisions are delayed pending the outcome of September s Federal election, and the high Australian dollar impacts export volumes. and the majority already under construction. Western Australia, which enjoys the country s greatest mineral wealth, remains the powerhouse of Australia s economic and employment growth. In fact, Western Australia There are other pockets of increased hiring appetite across the nation, such as the rapidly expanding information, media and telecommunications sector, the health care sector and the trade services sector. The temporary and contract market also remains According to most major polls, job vacancies in both the public and private sectors are in decline. In fact, in November 2012, the Federal Government s Internet Vacancy Index showed online job vacancies fell to the lowest level since the series commenced in January Despite these challenges, Australia s employment market remains fundamentally sound. As optimism gradually returns to the business community, increased employment activity will naturally flow. Similarly, as we generated a remarkable 37% of national very active across many sectors as employers Nationally, the unemployment rate move into 2013, the outlook for salaries is one employment growth last year 1. seek to maintain a level of flexibility within is expected to nudge up further to at least of uneven and constrained growth. their workforce. 1 WA Government Government Mid Year Financial Projections Statement December 2012, p69 5

6 AUSTRALIAN CAPITAL TERRITORY The ACT s jobs market remains fundamentally strong, although growth is likely to be slower in 2013 reflecting a contraction in the public sector and the associated flow through to private business. Å The sluggish growth which has characterised the ACT s economy over the past two years looks set to continue in However, business confidence has been kept afloat by Government-led initiatives such as tax reforms, infrastructure investment and renewable energy projects, all of which were designed to boost business opportunities and jobs in the Territory. Despite these efforts, growth in the ACT employment market, which is heavily influenced by the public sector, is likely to remain flat this year. The Australian Government s quest for operating efficiencies will see the reduction of an estimated 4,000 public sector jobs in 2013, with further losses up to 12,000 in total expected by the end of This represents the first significant contraction in two decades. Senior executive roles will also be capped for the next five years, halting historically rapid growth. The resulting insecurity in the public sector, combined with significant delays in investment decisions by businesses pending the outcome of the September 2013 elections, will flow through to hiring decisions in the private sector. With the number of vacancies shrinking and the pool of candidates expanding, it is no surprise that salaries are reflecting these conditions, with weakness in growth evident across the private sector. Most federal Government collective agreements are now aligned in timing, with a 2.5-3% increase in July A large round of collective bargaining will take place in 2014 for Government positions. In the face of these challenging economic conditions, the ACT s labour market remains fundamentally strong and the unemployment rate is expected to remain well below the national average. 6

7 NEW SOUTH WALES A relatively positive outlook for the NSW economy is generating welcome signs of improvement in the State s employment market. Å Employment growth in NSW is currently showing welcome signs of improvement, with a moderate strengthening during 2013 set to counter the marked slowdown of recent years. This recovery coincides with a return to a relatively positive outlook for the State s economy, and improving business sentiment, with expectations suggesting recent belowtrend growth will reverse in In a positive shift, higher than average hiring activity has been evident across a range of industries. The high Australian dollar has propelled import volumes, and as a result the NSW logistics sector has seen robust jobs growth. Demand is also solid from resource-rich states for NSW-based niche manufacturing and engineering services, particularly in areas of machinery, water recycling and environmental innovation. Likewise, stability is returning to NSW s traditionally strong banking and finance sector, as cautious optimism is restored following the recent period of GFC-induced job contraction. Contract roles continue to be in stronger demand than permanent. Public sector employees, however, are not enjoying the same positive trends, as the Government looks to reduce around 10,000 public sector jobs over the next four years, in addition to the previously announced voluntary redundancies of 5,000 roles. This is likely to contribute to a moderate expansion of NSW s unemployment pool over the next two years. Average salary growth is set to remain firm into This is expected to be driven by an above-trend growth in private sector wages with higher rises rewarded where talent is in most demand, offset by moderating salaries in the public sector. An expanding pipeline of engineering construction activity, supported by an uptick in public spending on major infrastructure projects, and steady demand from resourceintensive states for NSW services, will combine to boost the NSW business community s investment confidence. This is set to underpin the return to positive growth for NSW s employment market. 7

8 QUEENSLAND Growing pockets of hiring appetite provide a bright spot for Queensland s employees, underpinned by expectations of medium term improvement in the State s economy. Å Queensland s business sentiment remains cautious. This reflects a combination of the weak global outlook, a fall in commodity prices affecting future investment in the traditionally strong mining, energy and resources sector, the impact of the strong Australian dollar on the tourism, retail and manufacturing sectors and further severe flooding in early While these factors will have a short term impact on economic growth, the medium term outlook remains relatively positive. As many businesses look to achieve productivity and efficiency gains, redundancies have resulted across the board in the private sector. At the same time, as many as 14,000 public service jobs have been cut. Both of these factors are expanding Queensland s already crowded pool of job seekers. The low employment growth of last year is expected to decline to almost zero in 2013, with average unemployment forecast to grow above the national rate to around 6.25%. In a bright spot for employees, there are growing pockets of hiring appetite evident. Recruitment has been relatively buoyant in health care, oil and gas and, as the State again recovers from severe floods, in insurance and construction. Job creation in a number of these areas is expected to continue, as the Queensland Government rolls out its four pillar economy initiatives to reignite the State s historic strength in tourism, agriculture, resources and construction. The clear trend has continued towards hiring contract positions over permanent roles as businesses look to maintain workforce flexibility. At the same time, more workers are becoming increasingly willing to be mobile, either relocating or opting for fly-in, flyout arrangements, to go where the work is throughout regional and remote Queensland. 8

9 SOUTH AUSTRALIA Steady activity levels in the SME space, are expected to drive a return to business confidence in South Australia as the economy revives, following the weakness of the past 12 months. Å With less than 1.5% of Australia s major businesses headquartered in South Australia and no one particular sector currently dominating, small to medium sized business across the board have seen the bulk of job market activity. Employment growth has been weaker than expected over the last 12 months in line with the State s economy, and is likely to be flat in The mining sector continued to be a strong source of employment, with jobs growing by around 44% between 2011 and However, BHP Billiton s decision to postpone expansion plans at its Olympic Dam mine one of the largest copper and uranium deposits in the world has been a blow to the local market. At the same time, the South Australian government is actively reducing around 5,000 public service jobs over the coming five years; and the high Australian dollar is influencing production levels in the State s traditionally strong manufacturing sectors including automotive and winemaking, resulting in higher than average staff movements. The temporary market has remained buoyant, as businesses look to hire staff for the duration of specific projects, so as to maintain flexibility. Greatest demand has concentrated on specialist roles including qualified and non-qualified accounting, skilled trades, light industrial roles and engineering. The challenge of finding appropriately qualified people to fill business critical roles continues. Business and consumer confidence is expected to lift as the economy revives, with a helping hand from the low interest rate environment, coupled with planned public investment in areas including the state s South East timber sawmilling industry and the Murray Futures Program. As a result, while nominal growth is expected to return to South Australia s job market, average salaries are unlikely to vary significantly in the coming year. 9

10 VICTORIA Job creation in some Victorian industries is being offset by major losses in others. Employers current wait and see approach should transition to more activity as economic optimism returns. Å Victoria experienced a year of flat jobs growth last year, as the creation of roles in some industries was offset by major losses in others. Sectors enjoying the greatest employment activity include healthcare, scientific, professional, technical and financial services. These sectors have been key to keeping the State s economic growth stable and have remained competitive in the face of challenging economic conditions. The preference for temporary and contract roles remains prevalent in these sectors. The tremendous demand for skilled workers in Victoria s trade and services sector continues to accelerate. Those who are job ready, with appropriate training and experience, are in short supply and, accordingly, are commanding improving salaries. In contrast, the traditional stronghold of manufacturing remains under severe pressure as the strong Australian dollar lends increasing difficultly to local manufacturers ability to compete globally thereby impacting export volumes. This has resulted in major job losses across the sector. Redundancies are also prevalent in the public sector, reflecting the Victorian government s decision to significantly reduce labour costs. However, there are some signs that affected employees are taking up roles in the relatively strong local government sector. In the face of the weak economic conditions, there is cautious optimism that Victoria s economy will return to moderate growth in This gradual improvement is set to be bolstered by both State and Federal Government efforts to stimulate job creation through targeted investment. For example, the Australian Government s $1 billion plan to support the manufacturing industry includes the establishment of a new Industry Innovation Precinct to be headquartered in south east Melbourne. The general wait and see approach is widespread among Victoria s employers. When economic growth kick-starts, job market activity is expected to return. Accordingly, growth in salaries will remain marginally below the national average, until business confidence returns. 10

11 WESTERN AUSTRALIA Western Australia s economy continues to support the growth of the nation. Å A resources-led boom in business investment, coupled with above-average population growth, has again secured Western Australia s position as the powerhouse of economic and employment growth in Australia. The economy grew by a record 6.7% in , the strongest of all Australian States and Territories, and further growth is expected in The jobs market is reflecting this buoyant environment, with the robust employment growth experienced last year expected to continue in The active resources sector, along with the industries that support it such as infrastructure and construction, manufacturing and health care, continue to drive the bulk of the State s ongoing employment growth. Western Australia is, in fact, the key driver of employment growth nationally, accounting for almost 37% of Australia s growth last year. The State s unemployment rate also continues to fall and remains substantially lower than the national average. In line with the upbeat employment market, salaries continue to grow at above average rates across the State. However, evidence of a slight tempering is emerging as the pool of skilled workers expands, helping to ease salaries back from recent disproportionately high levels to more realistic levels. Fixed term contracts and fly-in, fly-out arrangements continue to dominate, reflecting the recruitment needs of the State s major resources projects. Beyond , an economic rebalancing is expected to emerge, as the current phase of major investment in construction of resource projects shifts to the commencement of production and exportation. While this shift may have a longer term softening effect on Western Australia s jobs market, forecasts continue to outpace those for the national economy. 11

12 Kelly Services: Salaries office support professional support call centre industrial 12

13 office support LOW $ 000s HIGH $ 000s AVERAGE $ 000s ACT NSW QLD SA VIC WA ACT NSW QLD SA VIC WA ACT NSW QLD SA VIC WA Administration Assistant Data Entry Operator Executive Assistant (EA) Human Resources Assistant Human Resources Coordinator Marketing Assistant Marketing Coordinator Office Manager Personal Assistant (PA) Project Administration Project Coordinator Receptionist Secretary - General Secretary - Senior Switchboard Operator Team Coordinator

14 professional support LOW $ 000s HIGH $ 000s AVERAGE $ 000s ACT NSW QLD SA VIC WA ACT NSW QLD SA VIC WA ACT NSW QLD SA VIC WA Accountant (Non Qualified) Accounts Clerk Accounts Payable (0-2 yrs) Accounts Payable (3-6+ yrs) Accounts Receivable (0-2 yrs) Accounts Receivable (3-6+ yrs) Accounts Supervisor Assistant Accountant Bookkeeper Collections Officer Credit Controller Credit Manager Credit Officer Credit Supervisor Data Entry Clerk Payroll Manager Payroll Officer Payroll Supervisor Procurement/Purchasing Officer Reconciliations Officer

15 call centre LOW $ 000s HIGH $ 000s AVERAGE $ 000s ACT NSW QLD SA VIC WA ACT NSW QLD SA VIC WA ACT NSW QLD SA VIC WA Call Centre Manager Customer Service Representative - inbound Customer Service Representative - outbound Helpdesk Level Team Leader/Manager Workforce Analyst Workforce Planner

16 industrial / operations LOW $ 000s HIGH $ 000s AVERAGE $ 000s ACT NSW QLD SA VIC WA ACT NSW QLD SA VIC WA ACT NSW QLD SA VIC WA Dispatch/Receiving Supervisor Inventory Controller Logistics Manager Maintenance Manager Manufacturing Manager Operations Manager Procurement Manager Production Manager Production Supervisor Quality Assurance Manager Quality Assurance Representative Storeperson Transport Allocator Transport Manager Warehouse Manager Warehouse Supervisor

17 industrial / trades LOW $ 000s HIGH $ 000s AVERAGE $ 000s ACT NSW QLD SA VIC WA ACT NSW QLD SA VIC WA ACT NSW QLD SA VIC WA Boiler Maker Diesel Plant Fitter Electrical Fitter Electrician A Class Electrician Special Class HVAC Refrigeration Technician Maintenance/Mechanical Fitter Service Manager Service/Field Technician Trades Assistant Welder/Fabricator

18 Kelly executive: Salaries accounting & finance banking & financial services engineering information technology 18

19 Kelly Executive overview While the employment market for senior candidates is expected to improve throughout 2013, it remains subdued when compared to historical standards. Accounting & Finance Ongoing uncertainty in global economic markets has seen Australian employers erring towards retaining lean accounting and finance teams. Hiring is being directed towards business critical positions such as financial reporting. The notable shift towards hiring contract and temporary staff, rather than permanent staff, is expected to continue throughout With opportunities remaining rare in an overcrowded recruitment market, salary growth is expected to remain weak. However, certain sectors requiring niche experience are continuing to offer competitive salaries coupled with above average non-financial incentives. Banking & Financial Services Cautious optimism is gradually returning to the banking and finance sector and with it a willingness to invest in business growth. This trend reverses the recent period of contraction, and is set to restore measured employment growth across many areas of the sector, although the desire for job security may deter much movement among executives in A tighter regulatory environment is driving consistent demand for risk and compliance candidates, and mortgage and lending roles have escalated as the low interest rate environment spurs life in this arena. Information Technology In 2013, continued growth is expected as companies invest in IT infrastructure to further improve operational efficiency. Strong activity is expected in the resources sector as mining sites become increasingly technology based and major system development projects commence. Demand for candidates with niche skills will continue throughout 2013, with a focus on cloud, mobile application development and data analytics. Engineering Despite the recent softening in commodity prices and delays on a number of major projects, steady demand is expected for engineering professionals across the resources sector. While demand in mining is expected to moderate throughout 2013, ticketed professionals with engineering qualifications coupled with mining experience will remain among the most in-demand individuals in the country. Engineering Civil Engineering and Infrastructure Western Australia will lead a strong pipeline of heavy industrial projects, especially in oil and gas processing, and as such, demand for civil engineering professionals in the West is expected to remain strong during Elsewhere in the country it will be the second half of the year before major infrastructure projects gather momentum. Engineering Construction As confirmed by the Australian Performance of Construction Index, the national construction sector finished 2013 in negative territory, following declines in both commercial and residential construction. With forecasts suggesting the sector will return to positive growth over the next 12 months, contract based roles are expected to be a notable feature of the construction sector throughout 2013, as employers look to address short term workload peaks whilst operating with a leaner structure. Engineering Architecture Whilst there has been contraction within some of the major firms, project architects with an ability to work across a wide range of project types continue to be held in high regard. With headcount numbers being restricted, demand for candidates (top to bottom) with transferable skills and experience in multiple verticals, is high. Additionally, there is demand for professionals with technical expertise in health, hospitals and aged care as companies look to strengthen their position in some of these more robust markets. Engineering Mechanical and Electrical Demand for electrical engineers remains robust. Again the major challenge in this area is the availability of suitably qualified candidates. Despite the high Australian dollar making investment within manufacturing companies less attractive, general demand levels for mechanical and electrical engineers remains relatively strong due to the transferable nature of their skills. 19

20 accounting & finance Accountant Accounting Manager Accounts Administrator Accounts Payable Manager Accounts Payable Officer Accounts Payable Supervisor Accounts Rec./ Credit Manager Accounts Rec./ Credit Supervisor Accounts Recivable Officer Assistant Accountant Audit Manager Auditor Business Analyst Chartered Accountant Chief Financial Officer Entry Level/ Graduate Accountant Finance Director Financial Accountant Financial Analyst Financial Controller Financial Reporting Analyst Management Accountant Payroll Manager Payroll Officer Payroll Supervisor Product Control Project Accountant Reconciliations Clerk Senior Accountant Senior Auditor Tax Manager

21 banking & financial services branch staff Bank Teller Branch Manager Customer Service Consultant retail banking Loan Administration Manager Loans Officer Loans Manager Mobile Banker Personal Banker Document Prep/ Settlements business & corporate banking Assistant Manager Relationship Manager/Banker Senior Relationship Manager Business Development Manager Regional Manager State Manager corporate finance / advisory Analyst Associate Manager Associate Director Director financial markets (FX / MM / Derivs / Fixed income) Officer Team Leader Manager Senior Manager risk and compliance Credit Analyst Senior Credit Analyst Credit/Risk Manager Senior Credit/Risk Manager Compliance Analyst Compliance Manager Senior Compliance Manager insurance Claims Assessor Claims Manager Senior Claims Manager Insurance Clerk Insurance Underwriter Senior Insurance Underwriter Underwriting Manager wealth management Para Planner Financial Planner Senior Financial Planner/CFP Practice Manager Dealership Manager Private Banking - Relationship Manager operations Officer Team Leader Operations Manager Senior Manager

22 engineering Engineering CIVIL / WATER / RAIL / POwer Cadet / Engineer Site Engineer (2-5 years) Site Engineer (5+ years) Project Engineer Senior Project Engineer Junior Project Manager Project Manager Senior Project Manager Construction Manager Cadet / Contracts Administrator Contracts Administrator (2-5 years) Contracts Administrator (5+) Senior Contracts Administrator Commercial Manager Design Manager Cadet / Estimator Estimator Senior Estimaor Chief Estimator Leading Hand Supervisor Foreman General Foreman HSE Advisor HSE Manager Procurement Manager Plant Manager Quality Manager Quantity Surveyor Environmental Engineer Environmental Manager Planner Engineering manufacturing / process Instrumentation & Electrical Engineer (0-2 years) Instrumentation & Electrical Engineer (2-5 years) Instrumentation & Electrical Engineer (5-10 years) Instrumentation & Electrical Engineer (10+ years) Manufacturing Engineer (0-2 years) Manufacturing Engineer (2-5 years) Manufacturing Engineer (5-10 years) Manufacturing Engineer (10+ years) Plant Engineer (0-2 years) Plant Engineer (2-5 years) Plant Engineer (5-10 years) Plant Engineer (10+ years) Production Engineer (0-2 years) Production Engineer (2-5 years) Production Engineer (5-10 years) Production Engineer (10+ years) continued next page 22

23 engineering continued Engineering construction Architect (0-2 years) Architect (2-5 years) Architect (5-10 years) Architect (10+ years) Architectural Designer Architectural Drafter Building Surveyor Cadet / Engineer Site Engineer (2-5 years) Site Engineer (5+ years) Project Engineer Senior Project Engineer Junior Project Manager Project Manager Senior Project Manager Construction Manager Cadet / Contracts Administrator Contracts Administrator (2-5 years) Contracts Administrator (5+) Senior Contracts Administrator Contracts Manager Commercial Manager Operations Manager Design Manager Cadet / Estimator Estimator Senior Estimator Chief Estimator Leading Hand Foreman Site Manager Facilities Manager HSE Advisor HSE Manager Procurement Manager Structural Engineer (0-2 years) Structural Engineer (2-5 years) Structural Engineer (5-10 years) Structural Engineer (10+ years) Surveyor Engineering mechnical Electrical Engineer (0-2 years) Electrical Engineer (2-5 years) Electrical Engineer (5-10 years) Electrical Engineer (10+ years) Electronics Designer Electronics Drafter Mechanical Designer Mechanical Drafter Mechanical Engineer (0-2 years) Mechanical Engineer (2-5 years) Mechanical Engineer (5-10 years) Mechanical Engineer (10+ years) continued next page 23

24 engineering continued Engineering electrical Electrical Engineer (0-2 years) Electrical Engineer (2-5 years) Electrical Engineer (5-10 years) Electrical Engineer (10+ years) Engineering mining, energy & resources Graduate Engineer Mining Engineer Drill & Blast Engineer Surveyor Project Manager CHPP Manager Mine Manager Mine Planning Engineer Technical Services Manager Deputy Undermanager Open Cut Examiner Production Superintendant OH&S Manager OH&S Coordinator Mine Geologist Senior Geologist Environmental Officer Environmental Manager / Superintendent Maintenance Planner Maintenance Superintendent Maintenance Manager Electrical Engineer Mechanical Engineer Engineering Manager Workshop Supervisor Open Cut Supervisor Underground Supervisor Contracts Administrator Contracts Manager Planner Senior Planner Estimator Senior Estimator Construction Manager

25 information technology IT Management Applications Development Manager CIO/IT Director Computer Operations Manager Help Desk Manager IT Manager Infrastructure Manager infrastructure & IT support Help Desk Support Desktop/PC Support Incident Manager Operator Operations Analyst Problem Manager Wintel Server Engineer Network Administrator WAN Engineer Data Communications Engineer Change Manager Network Designer (WAN) Infrastructure Architect DBA - DB DBA - Oracle DBA - SQL Server DBA - Sybase Security Administrator Security Architect Security Engineer Service Delivery Manager Unix Systems Administration Operations Manager ERP Technical Consultant ERP Functional Consultant Trainers Web Content Manager/Web Master application development & testing C++ Software Developer Java (J2EE) Developer Net Developer (C#/VB.Net/ASP.Net) Analyst/Programmer - Oracle Mainframe Developer (Cobol, CICS, DB2) ETL Developer BI Architect Applications Architect Team Leader - (.Net or J2EE) Tester Senior Tester Test Team Leader Test Manager project management & business analysis Business Analyst Senior Business Analyst Systems Analyst Project Administrator Project Coordinator Project Manager Project Director

26 Kelly scientific resources: Salaries FMCG pharmaceutical sales and marketing environment 26

27 Kelly scientific resources overview While the trend towards hiring scientific professionals on a temporary or contract basis is expected to continue across all scientific sectors for the next 12 months, the challenge of attracting suitable volumes of qualified talent again looms as the single largest issue facing scientific employers in FMCG The FMCG manufacturing sector is expected to produce stronger than average levels of demand for qualified scientists in 2013 across disciplines including Applied Science and Quality Assurance. The scientific employment market within this industry is traditionally less volatile as the role functions including Product Development and Quality are central to the success of any organisation in this space. Pharmaceutical International currency pressures and high labour costs impacted on the local Pharmaceutical industry throughout Regardless of that fact Australia is still looked upon internationally as having first class quality systems and ethics which mirror the operating mandates of European and US based Pharmaceutical companies. This means these companies can in turn utilise the mature local manufacturing operations as a conduit into the rapidly growing markets in Asia. Cutting edge research and innovative technologies continue to manifest from Australia s booming biotechnology sphere. The challenge for Australia s research institutes is keeping up with demand for post doctoral drug development and delivery scientists. Demand is also expected to continue for career oriented Clinical Research professionals and Regulatory Affairs specialists who can facilitate the journey from IP to market, post commercialisation. Sales and Marketing As distribution agencies jostle for position in an increasingly global market, the competition for suitably qualified and proven Sales and Marketing professionals has risen significantly despite there being a year on year increase in the number of positions available. With a larger number of products and services being imported, local manufacturers are also in a tight race to maintain and/or increase market share through their Sales and Marketing function. Conversely attracting and retaining talent in this area remains a challenge in a traditionally high turnover sub-section of the Scientific Industry. Environment Jobs growth in the environmental science field has been, without doubt, the most notable aspect of the scientific employment market during recent times, with further growth in this area confirmed for In fact, the Australian Government forecasts a further 11% increase in jobs in this field over the five years to The introduction of the Australian Government s price on carbon has supported this increase. The mining sector in particular continues to seek environmental scientists, while green jobs in carbon offset generating projects are also on the rise. Given the undersupply of suitably qualified environmental science candidates, many corporations are competing fiercely to hire and invest in up skilling workers from traditional scientific roles. These corporate roles are attracting higher salaries and more extensive benefits than traditional scientific roles. Despite recent efforts by Government and Tertiary Education institutions to improve the appeal of scientific courses, these corporate opportunities are expected to result in a shortage of workers in traditional scientific areas in the short to medium term. 27

28 scientific / regulatory affairs / clinical research FMCG Laboratory Assistant New Graduate Laboratory Technician Technical Officer QA/QC Analyst Industrial Chemist Senior Chemist Senior Food Technologist Food Technologist Sensory Analyst Microbiologist QA Supervisor Laboratory Manager QA Manager Technical Manager Product Development Manager Sensory Specialist Food Safety Coordinator PHARMACEUTICAL QA Associate Compliance Associate Reg Affairs Associate Senior Reg Affairs Associate Compliance Manager Research Assistant Scientific Officer Instrument Technician Analytical Chemist Formulations Chemist Chief Chemist Research Chemist Senior Research Scientist Biomedical Scientist Molecular Biologist Laboratory Supervisor Project Manager - Development Formulation/R&D Manager Reg Affairs Manager Reg Affairs Director Regional Reg Affairs Director Clinical Trial Administer CTA Clinical Research Associate CRA Senior CRA Clinical Data Manager Clinical Project Manager Clinical Operations Manager Clinical Business Manager Clinical Statistician Drug Safety Manager Medical Affairs Associate Medical Affairs Manager Medical Director

29 sales & marketing / environment sales & marketing GP Representative Hospital Representative Medical Devices Representative Scientific Sales Representative Account Manager Regional Sales Manager National Sales Manager Sales Director Marketing Assistant Marketing Analyst Product Specialist Brand Manager Product Manager Business Development Manager Marketing Manager National Marketing Manager Marketing Director environment Environmental Consultant CBD Based Environmental Principle Consultant CBD Environmental Superintendent Environmental Advisor FIFO Metallurgist FIFO Laboratory Technician FIFO Mine Geologist Exploration Geologist HSE Manager FIFO HSE Officer Environmental Scientist

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