Overview LOVE YOUR PHONE April 2014

Transcription

1 Overview LOVE YOUR PHONE April 2014 Voxox 9276 Scranton Road, Suite 300 San Diego, CA

2 About Voxox VOXOX is a leader in the Unified Cloud Communications space Privately-held Founded in 2006 Licensed Phone Company Industry-leading Service Delivery Platform Business and Consumer Communication Apps Delivering services in 215+ countries CORPORATE HEADQUARTERS IN SAN DIEGO, CA 2

3 The User Problem Fragmentation due to a universe of silos The reality of the global messaging app market: It s really freaking fragmented! - Tech Crunch, December 4, 2012 Billions of Users No Interoperability Between Services WhatsApp 1.06B 800M 175M 250M 300M 100M 100M 1B+ USER QUESTIONS How do I communicate with my friends when they re all using different services? How can I get simplicity (seamless interoperability) and openness (universal accessibility)? 3

4 The Operator Problem The growing popularity of OTT communications is the most significant and immediate challenge facing Mobile Operators. - The Yankee Group The Disruptors Disintermediating more than $479B of revenue in seven years 4

5 The Solution Communicate with billions of people that other apps can t reach A Powerful Unified Cloud Communications solution: Users can communicate with everyone in their address book via voice, sms, chat, etc. (not limited to people with the same app) Combines popular features of services such as Skype, WhatsApp, GoogleVoice, etc. Enables consumer and business features Seamless interoperability across any device Revenue-share with OEM & operator partners Desktop: Mobile: 5

6 Communicate on Any Device Services are accessible and synchronized across all devices Desktop and Cordless Phones Laptops and Tablets Smartphones and Feature Phones On the horizon One phone number to make and receive calls and texts on every device you use 6

7 Communicate in Every Way Possible Satisfying the communication needs of consumers and businesses Personalization Personal Assistant Rich Messaging Group Communications Sharing Calls Virtual Products Personal phone number Caller ID Avatars Contact discovery Contact import Social status Foreign language support Reach Me Anywhere - Call routing rules Simultaneous ring Call announcements Call screening Call recording Call forwarding Chat SMS - Message typing indicator - Delivery & display indicator - Deferred message delivery Real-time text translations Audio Messaging Persistent message history Carbon copies for multiple devices Group Messaging (Chat + SMS) Join chat notification Group chat with media Contact share Image share Location share Video share P2P VoIP calls HD calls PSTN (Off Network) calls - In App Calling Rates International calls Calling plans Call Connect (call back) Ringtones Emoticons Stickers Announcements Soundboards Games Voic Fax Business Features Hosted IP-PBX Other Visual Voic - Voic -to-Text Voic -to- Voic storage Send faxes Receive faxes Fax-to- Business phone number Abbreviated dialing Toll-free phone number Multi-tier professional greetings (IVR) Basic conference calls Business office menu tree Voic for all employees - Business call connection rules Human voic translations Name announcements Admin & User consoles In-App Analytics Business telephone analytics 24/7/365 customer care Note: The availability of the above features is dependent upon the OS device type. 7

8 Communicate with Everyone Customers can communicate with everyone in their address book No OTT silo effect - Highly viral solution 8

9 Voxox Innovation Engine A power cloud communications platform Developed in-house, using commodity hardware and cutting-edge architecture, our platform powers all of Voxox services. Carrier Grade Platform as a Service (PaaS) infrastructure Powerful developer APIs for voice (VoIP/SS7), SMS, fax, voic transcription, text to speech, language translation and chat. Integrated billing, provisioning, business and operations support tools Scalable, geographically redundant, high availability network architecture, carrying hundreds of millions of calls and messages per month. Flexible delivery of services and features 9

10 Voxox for iphone 10

11 Voxox for Android 11

12 Voxox for Desktops 12

13 Feature Comparison Chart 1

14 Feature Comparison Chart 2

15 Feature Comparison Chart 3

16 Feature Comparison Chart 4

17 Product Strategy Migration to a more lucrative group monetization Consumer Prosumer Business Low switching costs High churn Difficult to monetize Low switching costs JIT discovery of a la carte features Easier to monetize High switching cost Sticky users High ARPU JIT = Just-in-time 17

18 Market Strategy One platform servicing multiple market segments 18

19 Market Segments Inexpensively acquire, retain and upsell customers Consumer years old Features Personal phone number Avatar social presence Address book import Social P2P chat & SMS Group messaging Image and video sharing Contact and location sharing Real-time text translations Audio messaging P2P VoIP calls & PSTN calls 3-way conference calls P2P and multiparty video calls Call screening and dead ends Prosumer years old Features All of the Consumer features, plus: Reach Me Anywhere TM Multiparty conference calls Visual voic Voic -to- delivery Long-term voic storage P2P video calls Multiparty video calls Fax (inbound & outbound) Simultaneous ring Call announcements Call forwarding Call recording Business Small-to-Medium Businesses (Up to 20 business phones) Features All of the Prosumer features, plus: Business phone line Toll-free numbers Professional greeting (IVR) Business office menu tree Abbreviated and speed dialing Name announcements Voic for all employees Meet-me conference calls Admin & User consoles Human voice translations Business telephone analytics 24/7/365 customer care 19

20 Mobilizing Business Services

21 Cloud Phone Overview Cloud phone is a simple web-based virtual PBX solution that offers several inbound calling features: Main business phone number Up to 20 business phone lines with abbreviated (PBX) dialing Toll free phone numbers Auto setup and configure Service is 100% automated Company greeting with phone number menu tree Reach Me Anywhere (Call hunting, call forwarding, call screening, simultaneous ring, etc.) Visual voic and voic -to- delivery Full suite of business communication analytics Enables small businesses to easily setup and run their business in the cloud using desktop PCs, smartphones and tablets A simple, modern UI/UX for super easy signup, engagement and ongoing use Addresses the gap between consumer applications and hosted PBX Target ARPU: $30/mo. Free Trial Then Upgrade 21

22 Cloud Phone Tiered Pricing Basic Service Just right for tiny businesses Plus Service Perfect for small businesses Pro Service Made for medium businesses Features All of the Voxox consumer features, plus: Business phone lines Toll-free numbers Multi-tier Professional greetings (IVR) Business office menu tree Abbreviated dialing Name announcements Basic conference calls Voic for all employees Business call connection rules Human voic translations Business telephone analytics Admin & User consoles 24/7/365 customer care 22

23 Cloud Phone User Interface Use your personal smartphone and tablet for business Signup for Plans Free Trial Available 1 Note: 1. Up to 100 free minutes of talk time 23

24 Advanced PBX Features Extends Cloud Phone value proposition by integrating advanced PBX features Separate product offering using same Voxox platform Uses same Cloud Phone UI/UX for ease of signup, engagement and ongoing use Target ARPU: $300/mo. All of the Cloud Phone features, plus the following features: Multi-level company greetings (IVR) Enterprise conferencing call services Scheduling conference calls Conference call recordings Web portal for access and admin control Time of day and geography call routing Call center call routing rules IP phone support (Cisco, Polycom, etc.) Attendant console (touchscreen) Emergency calling support (E-911) 7x24x365 support with professional installation 24

25 Voxox For Operators TM Partnership

26 Voxox For Operators TM A partnership program that empowers service providers to go beyond rich communications by delivering RCS-compatible and cloud-based communication services to mobile phones, tablets, personal computers, and IP telephones anywhere in the world VOXOX FOR OPERATORS 26

27 Fight Fire with Fire Disruptor of the Disruptors A Partnership to help end disintermediation The Enemy of my Enemy is my Friend! Chinese Proverb 27

28 Synergistic Partnership A Win, Win, Win situation Customer Benefits Same phone number More cool features Easy to use Anywhere, At any time Affordable Operator Benefits New sales channel More ways to monetize Extended market reach Differentiated offering Improved margins VOXOX Benefits Market presence Brand recognition Customer care proximity QoS on operator network Payment collection More users, more revenue and greater loyalty 28

29 Voxox Brand A new, more powerful and cutting edge brand Love Your Phone VOXOX delivers all you need in one elegant application. All you need is love Love communication Love to call. Love to text. Love your family and friends. Your phone just got lovelier. xoxo, VOXOX 29

30 The Viral Effect Voxox breaks down the silos and is highly viral COMPETITORS (Silos) Joe s VOXOX enabled phone Smartphone Want to join me for tea? View Image joe/ Can only communicate with other users of the same App. New Message Want to join Me for tea? View Image joe/ Want to join me for tea? Can easily communicate with EVERYONE! SMS 6B+ Users Feature Phone B+ Users 30 Triggers VOXOX App download VOXOX goes viral Launches browser to show content User replies via SMS

31 What Gives Voxox Its Viral Voxox has a Viral Coefficient of 1. Few companies achieve this. Viral Hooks The following value proposition offers a significant viral hook: Free phone number Free peer-to-peer calls, chat, media sharing, fax, etc. Free inbound calls, texts and faxes Free calling & texting credit Free contact and media sharing Free voic -to-text transcription Inherently Viral Two-way and One-to-Many Communication services are inherently viral and increase in value due to the network effect Voxox provides a much richer user experience when shared with other users Voxox can be used across any device anywhere in the world Voxox users can communicate with everyone in their address book Seeding 1M+ people registered to use Voxox, without any direct sales, promotion or re-marketing after signing-up Users have uploaded 40M+ of their contacts from other communication networks Users are downloading Voxox from OEM and operator distribution channels Disruptive promotions, such as offering free calls, promote growth and use of service 31

32 Factors Driving the Viral Effect Voxox uses many different tools to ignite the viral effect Voxox customers are by their nature, communicators. Acquisition and nurturing campaign: Pay per download Publicity Product reviews Viral marketing Direct to consumer promotion Social marketing Delivery of contextual, relevant content Cooperative marketing with partners Since Voxox is affordable and easy to use, users will share what they love 32

33 Voxox Partnership Helping our partners target every market segment with a full spectrum of compelling and monetizable services and features Partners leverage our highly flexible Service Delivery Platform, cross-platform apps, and market analytics capability to target and adjust their service offerings to fulfill constantly changing consumer and business communication behaviors 33

34 Voxox in the News For those looking for a unified communications service that will help manage a broad range of communications services via a single interface, VOXOX is the best tool I have tried. VOXOX is Skype on Steroids It s hard to find what s missing here! VOXOX is a legitimate alternative to Skype and Google Voice it s VOXOX for me 34