RingCentral Office Essential guide. Learn what a cloud phone system can do for your business.

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1 RingCentral Office Essential guide Learn what a cloud phone system can do for your business.

2 Are you paying too much for your business phone? Cut your costs by up to 80% with a RingCentral business phone and fax system.

3 A complete, cloud-based phone and fax system for your business HOME OFFICE PHONE CALLS CELL PHONE PSTN FAXES RingCentral Office phone system INTERNET MAIN OFFICE SATELLITE OFFICE What is a cloud-based phone system? Whether you call it a cloud-based, VoIP, or hosted solution, in a nutshell, it means the phone system lives in our data centers and is delivered to you over the Internet. No hardware or PBX needed.

4 You can look like a Fortune 500 company

5 Who we are Founded in 2003 in Silicon Valley Market leader of cloud-based business phone systems Serving hundreds of thousands of customers Winner of many top industry honors Backed by Cisco, Sequoia Capital, Khosla Ventures, and DAG Ventures Partnerships with AT&T and Rogers A+ rating from the Better Business Bureau

6 Do you have: Remote employees and multiple office locations Employees who travel or work in the field Departments for sales, customer service, etc. Advanced business features RingCentral offers RingCentral offers RingCentral offers RingCentral offers Virtual phone system Extension dialing Call transfers Call forwarding to any phone RingOut make calls with your number from any phone Smartphone apps for iphone, Android Department extensions & voic boxes Call distribution in simultaneous, sequential, & rotating order Custom on-hold experience with music & announcements Voic to & text alerts Company greeting & directory Custom answering rules (business hours, after hours, holiday)

7 All for one price, all included. Unlimited calling & faxing (US & Canada) 1000 toll-free minutes Toll-free or local main company number Toll-free or local dedicated fax number Voice over IP digital line for each user One local number for each user Voic for each user, with delivery Advanced call management answering rules & call forwarding Auto-receptionist & company directory Free technical support 24x7

8 Costs RingCentral Office Plans Metered Toll-Free Plans (1000 Toll-Free minutes) 1 user Without Contract (per user) 39.99/mo With 2 YR Contract (per user) 37.99/mo 2-19 users 29.99/mo 27.99/mo users 26.99/mo 100+ users 24.99/mo 21.99/mo 19.99/mo Add-ons: Same price for all tiers/services Unlimited Toll-Free Plans Additional local number Additional toll-free number 4.99/mo 4.99/mo Without Contract (per user) With 2 YR Contract (per user) Additional fax number Additional vanity number 4.99/mo 30 one-time fee 1 user 49.99/mo 47.99/mo True 800 number 30 one-time fee 2-19 users 39.99/mo users 36.99/mo 100+ users 34.99/mo 37.99/mo 31.99/mo 29.99/mo Additional Numbers 10 to /mo 51 to /mo /mo

9 Costs RingCentral offers a variety of phones to meet your business needs. Requirements We recommend Features Limited budget Basic IP phone User type: basic office Polycom IP line keys 2.5mm headset jack Power over Ethernet (POE) Basic IP phone No rewiring Business-grade headset support User type: basic office Polycom IP line keys 2-port Ethernet switch, POE RJ9 headset jack Handle simultaneous calls Monitor other users Receptionist phone User type: receptionist, high volume user Polycom IP line keys 2-port Ethernet switch, POE RJ9 headset jack Handle simultaneous calls Monitor other users Receptionist phone User type: receptionist, administrative assistants, high volume user Polycom IP line keys 2 port Ethernet switch, POE Available with sidecars Conference room IP phone Small to midsize room Polycom SoundStation IP foot microphone Power over Ethernet (POE) Three-way conferencing Loudspeaker

10 Costs RingCentral offers a variety of phones to meet your business needs. Requirements We recommend Features Basic IP phone No rewiring No power over Ethernet User type: basic office Cisco SPA line keys 2-port Ethernet switch 2.5 mm headset jack Handle simultaneous calls Monitor other users Basic receptionist phone User type: receptionist, administrative assistants, high volume user Cisco SPA 508G line keys 2 port Ethernet switch, POE Headset 2.5mm jack Available with sidecars Handle simultaneous calls Monitor other users Connect via Wi-Fi Bluetooth headset support User type: owner/executive Cisco SPA 525G line keys Wi-Fi/Bluetooth support 2-port Ethernet switch, POE Available with sidecars Connect analog devices such as existing cordless phones, fax machines, and more Cisco Linksys SPA Single analog telephone port to connect to analog phones or fax machines Connect to traditional cordless analog phone system for: - Distribution of multiple cordless handsets - Sharing a line between multiple handsets - Replacement of your home / residential telephone line

11 All you need is an Internet connection and phones.

12 You can do everything from your computer or smartphone. Manage your system, change settings, check messages, forward calls, view faxes, and much more!

13 RingCentral Office Features You get all these features for one low price. Plus, free customer support 24x7. Cloud-based business phone system Auto-receptionist Dial-by-name directory Employee and department extensions Music + messages on hold Voic Visual voic Professional greetings Online portal for complete Web management Reliable phone service Unlimited calling & faxing (US & Canada) 1000 toll-free minutes Smart numbers for voice and fax Local, toll-free, and vanity numbers iphone app with VoIP International calling RingMe click-to-call in RingOut click-to-call out Call and fax management Answering rules Departments with call queues Conference calling 3-way on any phone Caller ID Extension dialing: within or across multiple locations Desktop Softphone PC & Mac Call forwarding Call screening/visual call screening Call recording (on-demand) Call transfer Call logs Call flip Internet fax send and receive Faxes arrive as PDF attachments Send faxes via Sign and edit faxes electronically Send from Microsoft applications Devices Polycom IP phones Polycom conference phones Softphone Mobility with smartphone apps iphone Android New features coming soon SMS SalesForce integration Conference Calling