PRIMERGY RX300 S6 Server

Transcription

1 Service Supplement - english PRIMERGY RX300 S6 Server Service Supplement Edition March 2010

2 Comments Suggestions Corrections The User Documentation Department would like to know your opinion of this manual. Your feedback helps us optimize our documentation to suit your individual needs. Feel free to send us your comments by to Certified documentation according to DIN EN ISO 9001:2000 To ensure a consistently high quality standard and user-friendliness, this documentation was created to meet the regulations of a quality management system which complies with the requirements of the standard DIN EN ISO 9001:2000. cognitas. Gesellschaft für Technik-Dokumentation mbh Copyright and Trademarks Copyright 2010 Fujitsu Technology Solutions GmbH. All rights reserved. Delivery subject to availability; right of technical modifications reserved. All hardware and software names used are trademarks of their respective manufacturers. All rights reserved. Delivery subject to availability; right of technical modifications reserved. All hardware and software names used are trademarks of their respective manufacturers. The contents of this manual may be revised without prior notice. Fujitsu assumes no liability for damages to third party copyrights or other rights arising from the use of any information in this manual. No part of this manual may be reproduced in any form without the prior written permission of Fujitsu. Microsoft, Windows, Windows Server, and Hyper V are trademarks or registered trademarks of Microsoft Corporation in the USA and other countries. Intel and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the USA and other countries.

3 Before reading this manual For your safety This manual contains important information for safely and correctly using this product. Carefully read the manual before using this product. Pay particular attention to the accompanying manual "Safety notes and other important information" and ensure these safety notes are understood before using the product. Keep this manual and the manual "Safety notes and other important information" in a safe place for easy reference while using this product. Radio interference This product is a "Class A" ITE (Information Technology Equipment). In a domestic environment this product may cause radio interference, in which case the user may be required to take appropriate measures. VCCI-A Aluminum electrolytic capacitors The aluminum electrolytic capacitors used in the product's printed circuit board assemblies and in the mouse and keyboard are limited-life components. Use of these components beyond their operating life may result in electrolyte leakage or depletion, potentially causing emission of foul odor or smoke. As a guideline, in a normal office environment (25 C) operating life is not expected to be reached within the maintenance support period (5 years). However, operating life may be reached more quickly if, for example, the product is used in a hot environment. The customer shall bear the cost of replacing replaceable components which have exceeded their operating life. Note that these are only guidelines, and do not constitute a guarantee of trouble-free operation during the maintenance support period. High safety use This product has been designed and manufactured for general uses such as general office use, personal use, domestic use and normal industrial use. It has not been designed or manufactured for uses which demand an extremely high level of safety and carry a direct and serious risk to life or body if such safety cannot be ensured. RX300 S6 Service Supplement

4 These uses include control of nuclear reactions in nuclear power plants, automatic airplane flight control, air traffic control, traffic control in mass transport systems, medical devices for life support, and missile guidance control in weapons systems (hereafter, "high safety use"). Customers should not use this product for high safety use unless measures are in place for ensuring the level of safety demanded of such use. Please consult the sales staff of Fujitsu if intending to use this product for high safety use. Measures against momentary voltage drop This product may be affected by a momentary voltage drop in the power supply caused by lightning. To prevent a momentary voltage drop, use of an AC uninterruptible power supply is recommended. (This notice follows the guidelines of Voltage Dip Immunity of Personal Computer issued by JEITA, the Japan Electronics and Information Technology Industries Association.) Technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents produced by Fujitsu may contain technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan. Documents which contain such technology should not be exported from Japan or transferred to non-residents of Japan without first obtaining authorization in accordance with the above law. Harmonic Current Standards This product conforms to harmonic current standard JIS C Only for the Japanese market: About SATA hard disk drives The SATA version of this server supports hard disk drives with SATA / BC-SATA storage interfaces. Please note that the usage and operation conditions differ depending on the type of hard disk drive used. Please refer to the following internet address for further information on the usage and operation conditions of each available type of hard disk drive: Service Supplement RX300 S6

5 Only for the Japanese market: I Although described in this manual, some sections do not apply to the Japanese market. These options and routines include: USB Flash Module (UFM) CSS (Customer Self Service) RX300 S6 Service Supplement

6 Service Supplement RX300 S6

7 Contents 1 Introduction Concept and target groups Documentation overview Notational conventions Procedure Safety notes Replacement routines Preparation Opening the server Removing fan box holder Installing the fan box holder Replacing the front panel Replacing the USB module Replacing the fan box backplane Replacing PSU riser card Replacing the SAS backplane Replacing the SAS backplane (6 x 3.5") Replacing the SAS backplane (8 x 2.5") Replacing the SAS backplane (12 x 2.5") Replacing the IDTEMP combo Replacing the system board Replacing the TPM board Replacing the UFM board RX300 S6 Service Supplement

8 Contents 5 Appendix Board layouts Frontpanel USB panel board SAS backplane HDD backplane for 6 x 3.5" HDDs HDD backplane for 8 x 2.5" HDDs Backplane for 12 x 2.5" HDDs IDTemp Combo PCI SAS controller SAS RAID controller D SAS RAID controller D SAS RAID controller D Fan box backplane System board Index Service Supplement RX300 S6

9 1 Introduction The PRIMERGY RX300 S6 rack server is a universal and high-performance platform designed for a whole range of application areas in data center and server farm concepts. The system was developed specifically for configurations with multiple servers (clusters), front-end solutions, e-commerce applications and ERP solutions. The PRIMERGY RX300 S6 is ideal for applications and operational areas that require maximum scalability, performance and availability in a space-saving rack cabinet. The PRIMERGY RX300 S6 offers a balanced architecture that incorporates next generation main memory (DDR3) and I/O technologies (PCIe Gen2). The backplanes for 6 x 3.5", 8 x 2.5" and 12 x 2.5 hard disk drives are already provided for SAS 2.0 and 6 Gbit/s SAS and the chipset prepared for the next generation of 6-core processors. High performance, scalability, impressive reliability and excellent extension options are combined in a powerful design. The Cool-safe cooling concept with improved air flow cooling technology (honeycomb design) ensures the highest possible performance of the processors at work; at the same time, the system is extremely reliable thanks to the reduced heat dissipation. The server occupies just two height units (HU) in the rack. 1.1 Concept and target groups This Service Supplement completes the information given in the Operating Manual, the Options Guide and the Technical Manual of the system board. The activities described in this manual may only be performed by service personnel. RX300 S6 Service Supplement 9

10 Documentation overview Introduction 1.2 Documentation overview Service DVD Service partners of Fujitsu Technology Solutions can order a Service DVD PRIMERGY. On the DVD the following manuals are available in pdf format: "Safety notes and other important information" manual "PRIMERGY RX300 S6 Server Operating Manual" "PRIMERGY RX300 S6 Server Options Guide" "System Board D2619-N for PRIMERGY RX/TX300S6 Technical Manual" "PRIMERGY RX300 S6 Server Service Supplement" "D2619-N BIOS Setup Utility for PRIMERGY RX300 S6 and TX300 S6" manual Information/procedure Detailed safety notes Features and technical data of the server Installation and operation, among other things: External connectors Operation Configuration of the server Installation of the rack mounting kit Troubleshooting Installation/removal of all CSS components: Hot-plug power supply units Hot-plug hard disk drives Hot-plug fans Memory modules Controllers Table 1: Overview of the documentation PRIMERGY RX300 S6 Manual "Safety notes and other important information" manual Operating Manual 10 Service Supplement RX300 S6

11 Introduction Documentation overview Information/procedure Information about the system board: Features of the system board Board layout Jumper settings LED displays Replacing the battery Extensions and upgrades I For some components only the installation routine is described in the Options Guide. Removing these components proceed in reverse order. Removing the air duct Removing the fan box Extending/replacing the main memory Installing a second processor / replacing the processor / replacing the heat sink Installing accessible drives Installing a ServerView Local View module Installing a PCI controller Installing a battery for the PCI controller Installing UFM Installing TPM Installing Front VGA Cabling Replacement routines: Replacing the operating panel Replacing the USB module Replacing the backplane Replacing the SAS backplane Replacing the IDTEMP combo Replacing the fan box backplane Replacing the system board Replacing the TPM Replacing the UFM Settings and Board layouts Manual Technical Manual Options Guide Service Supplement Table 1: Overview of the documentation PRIMERGY RX300 S6 RX300 S6 Service Supplement 11

12 Documentation overview Introduction Information/procedure Manual BIOS setup BIOS Setup Table 1: Overview of the documentation PRIMERGY RX300 S6 12 Service Supplement RX300 S6

13 Introduction Notational conventions 1.3 Notational conventions The following notational conventions are used in this manual: Text in italics "Quotation marks" V CAUTION! I indicates commands or menu items. indicate names of chapters and terms that are being emphasized. describes activities that must be performed in the order shown. pay particular attention to texts marked with this symbol. Failure to observe this warning may endanger your life, destroy the system or lead to the loss of data. indicates additional information, notes and tips. RX300 S6 Service Supplement 13

14 Notational conventions Introduction 14 Service Supplement RX300 S6

15 2 Procedure V CAUTION! The actions described in these instructions should only be performed by service personnel. First of all please familiarize yourself with the safety instructions in the chapter "Safety notes" on page 17. Ensure that all required manuals (see Service DVD) are available, print out the PDF files if necessary. You will definitely need the Operating Manual for the server, the Options Guide for the server and the Technical Manual for the system board. Shut down the server correctly, switch it off, pull all power cords out of the power outlet, and open the server as described in the chapter "Replacement routines" on page 23. Replace the defective component as described in the relevant chapter. I Procedures which are identical for the floorstand and rack models are only described for the floorstand model. Close the server. 1 Connect the cables. 1 Connect the server to the power outlet. 1 Start the operating system. 1 If necessary, configure the server as required. 1 1 These procedures are described in the Operating Manual. RX300 S6 Service Supplement 15

16 Procedure 16 Service Supplement RX300 S6

17 3 Safety notes I The following safety instructions are also provided in the manual "Safety notes and other important information". This device complies with the relevant safety regulations for data processing equipment. V CAUTION! The actions described in this manual should only be performed by service personnel. Before starting up V CAUTION! During installation and before operating the device, observe the instructions on environmental conditions for your device. Batteries V CAUTION! If the device is brought in from a cold environment, condensation may form both inside and on the outside of the device. Wait until the device has acclimatized to room temperature and is absolutely dry before starting it up. Material damage may be caused to the device if this requirement is not observed. Transport the device only in the original packaging or in packaging that protects it from knocks and jolts. Incorrect replacement of batteries may lead to a risk of explosion. The batteries may only be replaced with identical batteries or with a type recommended by the manufacturer (see the technical manual for the system board). Do not throw batteries into the trash can. They must be disposed of in accordance with local regulations concerning special waste. The battery must be disposed of in accordance with local regulations concerning special waste. Replace the lithium battery on the system board in accordance with the instructions in the technical manual for the system board. RX300 S6 Service Supplement 17

18 Safety notes All batteries containing pollutants are marked with a symbol (a crossed-out garbage can). In addition, the marking is provided with the chemical symbol of the heavy metal decisive for the classification as a pollutant: Cd Cadmium Hg Mercury Pb Lead Working with CDs/DVDs/BDs and optical drives When working with devices with optical drives, these instructions must be followed. V CAUTION! Only use CDs/DVDs/BDs that are in perfect condition, in order to prevent data loss, equipment damage and injury. Check each CD/DVD/BD for damage, cracks, breakages etc. before inserting it in the drive. Note that any additional labels applied may change the mechanical properties of a CD/DVD/BD and cause imbalance. Damaged and imbalanced CDs/DVDs/BDs can break at high drive speeds (data loss). Under certain circumstances, sharp CD/DVD/BD fragments can pierce the cover of the optical drive (equipment damage) and can fly out of the device (danger of injury, particularly to uncovered body parts such as the face or neck). High humidity and airborne dust levels are to be avoided. Electric shocks and/or server failures may be caused by liquids such as water, or metallic items, such as paper clips, entering a drive. Shocks and vibrations are also to be avoided. Do not insert any objects other than the specified CDs/DVDs/BDs. Do not pull on, press hard, or otherwise handle the CD/DVD/BD tray roughly. Do not disassemble the optical drive. Before use, clean the optical disk tray using a soft, dry cloth. 18 Service Supplement RX300 S6

19 Safety notes As a precaution, remove disks from the optical drive when the drive is not to be used for a long time. Keep the optical disk tray closed to prevent foreign matter, such as dust, from entering the optical drive. Hold CDs/DVDs/BDs by their edges to avoid contact with the disk surface. Do not contaminate the CD/DVD/BD surface with fingerprints, oil, dust, etc. If dirty, clean with a soft, dry cloth, wiping from the center to the edge. Do not use benzene, thinners, water, record sprays, antistatic agents, or silicone-impregnated cloth. Be careful not to damage the CD/DVD/BD surface. Keep the CDs/DVDs/BDs away from heat sources. Do not bend or place heavy objects on CDs/DVDs/BDs. Do not write with ballpoint pen or pencil on the label (printed) side. Do not attach stickers or similar to the label side. Doing so may cause rotational eccentricity and abnormal vibrations. When a CD/DVD/BD is moved from a cold place to a warm place, moisture condensation on the CD/DVD/BD surface can cause data read errors. In this case, wipe the CD/DVD/BD in a radial way with a soft, dry cloth then let it air dry. Do not dry the CD/DVD/BD using devices such as a hair dryer. To avoid dust, damage, and deformation, keep the CD/DVD/BD in its case whenever it is not in use. Do not store CDs/DVDs/BDs at high temperatures. Areas exposed to prolonged direct sunlight or near heating appliances are to be avoided. I You can prevent damage from the optical drive and the CDs/DVDs/BDs, as well as premature wear of the disks, by observing the following suggestions: Only insert disks in the drive when needed and remove them after use. Store the disks in suitable sleeves. Protect the disks from exposure to heat and direct sunlight. Laser information The optical drive complies with IEC laser class 1. RX300 S6 Service Supplement 19

20 Safety notes V CAUTION! The optical drive contains a light-emitting diode (LED), which under certain circumstances produces a laser beam stronger than laser class 1. Looking directly at this beam is dangerous. Never remove parts of the optical drive casing! Modules with Electrostatic-Sensitive Devices Modules with electrostatic-sensitive devices are identified by the following sticker: Figure 1: ESD label When you handle components fitted with ESDs, you must always observe the following points: Switch off the system and remove the power plugs from the power outlets before installing or removing components with ESDs. You must always discharge static build-up (e.g. by touching a grounded object) before working with such components. Any devices or tools that are used must be free of electrostatic charge. Wear a suitable grounding cable that connects you to the external chassis of the system unit. Always hold components with ESDs at the edges or at the points marked green (touch points). Do not touch any connectors or conduction paths on an ESD. Place all the components on a pad which is free of electrostatic charge. 20 Service Supplement RX300 S6

21 Safety notes I For a detailed description of how to handle ESD components, see the relevant European or international standards (EN , ANSI/ESD S20.20). RX300 S6 Service Supplement 21

22 Safety notes 22 Service Supplement RX300 S6

23 Replacement routines Preparation 4 Replacement routines V CAUTION! Follow the safety instructions in the chapter "Safety notes" on page Preparation I You will find a detailed description of "Opening the server" in the PRIMERGY RX300 S6 Options Guide. Terminate all applications and shut down the server correctly. If your operating system has not switched off the server, press the On/Off button. Disconnect all AC power cords from the system Opening the server Loosen the two knurled screws and pull the server as far as possible out of the rack. I Remove the server from the rack cabinet, if it is not sufficiently accessible. Please refer to the PRIMERGY RX300 S6 Options Guide for a detailed description. Push the two locking buttons and remove the cover. Slide the cover to the rear side and remove it Removing fan box holder I There are 2 fan box holders. We are describing only the removal of the right side fan box holder in this section. The removal procedure of the left one is the same. Open the server as described in the section "Opening the server" on page 23. Remove the fan box (see Options Guide PRIMERGY RX300 S6 in chapter "preparation"). RX300 S6 Service Supplement 23

24 Preparation Replacement routines Figure 2: Removing the fan box holder Take the cables out of the fan box holder (1). Loosen the captive screw and remove the fan box holder (2). 24 Service Supplement RX300 S6

25 Replacement routines Replacing the front panel Installing the fan box holder Figure 3: Installing fan box holder Insert the fan box holder and fasten it with the captive screw. Lay the cables back into the cable channel of the fan box holder. 4.2 Replacing the front panel Open the server as described in the section "Opening the server" on page 23. Remove the fan box (see PRIMERGY RX300 S6 Options Guide, chapter "Preparation". Remove the fan box holder on the right side behind the front panel frame (see section "Removing fan box holder" on page 23). RX300 S6 Service Supplement 25

26 Replacing the front panel Replacement routines Figure 4: Unlocking the front panel frame Press the locking handle (1) upward. Push the front panel frame (2) inward. Figure 5: Removing the front panel module 26 Service Supplement RX300 S6

27 Replacement routines Replacing the front panel Unlock the front panel module (1). Pull the front panel module outward to the front side (2). Figure 6: Removing cable from the front panel module Disconnect the cable from the front panel module. Connect the cable to the new front panel module. Notice the locating pin on the connector. Insert the new front panel into the front panel frame. RX300 S6 Service Supplement 27

28 Replacing the front panel Replacement routines Figure 7: Inserting the front panel frame Reinstall the front panel frame into the server. Reinstall the other components. For more information about the cabling, refer to the appendix of the PRIMERGY RX300 S6 Options Guide. 28 Service Supplement RX300 S6

29 Replacement routines Replacing the USB module 4.3 Replacing the USB module Open the server as described in the section "Opening the server" on page 23. Remove the fan box (see PRIMERGY RX300 S6 Options Guide, chapter "Preparation"). Remove the fan box holder on the right side behind the front panel frame (see section "Removing fan box holder" on page 23). Figure 8: Unlocking the front panel frame Press the locking handle upward (1). Push the front panel frame inward (2). RX300 S6 Service Supplement 29

30 Replacing the USB module Replacement routines Figure 9: Removing the USB module from the front panel frame Remove both screws (1). Push the USB module forward out. Unplug the cable. Connect the cable to the new USB module. Insert the new USB module in the front panel frame and attach the USB module with the two screws. 30 Service Supplement RX300 S6

31 Replacement routines Replacing the USB module Figure 10: Installing front panel frame Reinstall the front panel frame in the server. Reinstall the other components. Information about the cabling you will find in the "appendix" of the Options Guide PRIMERGY RX300 S6. RX300 S6 Service Supplement 31

32 Replacing the fan box backplane Replacement routines 4.4 Replacing the fan box backplane Open the server as described in the section "Opening the server" on page 23. Remove all fans. Remove the fan box (see PRIMERGY RX300 S6 Options Guide, chapter "Preparation"). Disconnect the power cable. Turn the fan box. Figure 11: Removing the screw of the fan box Remove the screw. 32 Service Supplement RX300 S6

33 Replacement routines Replacing the fan box backplane Figure 12: Removing the fan box backplane Press down the locking latch (1) of the fan box backplane. Push the fan box backplane in the direction fo the arrow (2) and push it so out of the lockings. Figure 13: Installing the fan box backplane Insert the new fan box backplane. Push the fan box backplane in the direction of the arrow until it is engaged again. Fasten the screw with a torque of 0.35 Nm. (This information on the torque value doesn t apply to the Japanese market.) Connect the power cable. Insert the fan box (see PRIMERGY RX300 S6 Options Guide, chapter "Completion"). Install the fans (see PRIMERGY RX300 S6 Operating Manual, chapter "CSS Components"). RX300 S6 Service Supplement 33

34 Replacing PSU riser card Replacement routines 4.5 Replacing PSU riser card Open the server as described in the section "Opening the server" on page 23. Disconnect the power connectors. Remove the power supply cage as discribe the Options Guide PRIMERGY RX300 S6 in chapter "Preparation". Figure 14: Removing the PSU riser card bracket Remove the three screws from the PSU riser card bracket (1). Remove the PSU riser card bracket (2). 34 Service Supplement RX300 S6

35 Replacement routines Replacing PSU riser card Figure 15: Removing PSU riser card Remove the defective PSU riser card from the PSU cage. Figure 16: PSU riser card RX300 S6 Service Supplement 35

36 Replacing PSU riser card Replacement routines Figure 17: Mounting PSU riser card Fit the new PSU riser card into the PSU cage as shown. Ensure that the boards engage with the recesses in the PSU cage (see circle). 36 Service Supplement RX300 S6

37 Replacement routines Replacing PSU riser card Figure 18: Installing the PSU riser card bracket Reinstall the PSU riser card bracket (1) and secure with three screw (M3 x 6 mm) (2). Insert the PSU box into the server (see PRIMERGY RX300 S6 Options Guide, chapter "Completion"). Close the server and connect the power connectors (see PRIMERGY RX300 S6 Options Guide, chapter "Completion"). RX300 S6 Service Supplement 37

38 Replacing the SAS backplane Replacement routines 4.6 Replacing the SAS backplane I In the following section the replacing of the SAS backplanes is described. Three different variants of the PRIMERGY RX300 S6 are delivered: 6 x 3.5" hard disk drive (replacing see chapter "Replacement routines" on page 38) 8 x 2.5" hard disk drive (replacing see chapter "Replacement routines" on page 40) 12 x 2.5" hard disk drive (replacing see chapter "Replacement routines" on page 43) Open the server as described in the section "Opening the server" on page 23. Remove the fan box. I You will find a detailed description of the removing of the fan box in the PRIMERGY RX300 S6 Options Guide in the chapter "Preparation" Replacing the SAS backplane (6 x 3.5") Unlock all hard disk drive modules. I Note where each hard disk is installed. When you reinstall them make sure they go back where they came from. 38 Service Supplement RX300 S6

39 Replacement routines Replacing the SAS backplane Figure 19: Removing the cables from SAS backplane Remove the cables from the SAS backplane. Remove the left fan box holder (see section "Removing fan box holder" on page 23). Figure 20: Removing the SAS-Backplane Hold the SAS backplane by the black handle. RX300 S6 Service Supplement 39

40 Replacing the SAS backplane Replacement routines Unlock the SAS backplane (1) and push the SAS backplane in the direction of the arrow (2) until it unlocks out of the locking noses and the locking mechanism on the bottom of the server. Take the backplane out. Remove the holder from the old backplane and insert it to the new backplane Insert the new backplane. I Make sure that the backplane is engaged in the guides. Insert the fan box holder and attach it with the captive screw (see section "Installing the fan box holder" on page 25). Connect the all cables to SAS backplane and route them through the fan box holder. Engage the hard disk drives again and insert all other components Replacing the SAS backplane (8 x 2.5") Unlock all hard disk drive modules. I Note where each hard disk is installed. When you reinstall them make sure they go back where they came from. Figure 21: Removing cables Remove all cables from the SAS backplane. Unlock the USB drive cage and push it somewhat to the front. 40 Service Supplement RX300 S6

41 Replacement routines Replacing the SAS backplane Figure 22: Removing the SAS backplane Take the SAS backplane with its black holder and push it in the direction of the arrow (1). Take out the SAS backplane tilted (2). Remove the holder from the SAS backplane. Insert the holder to the new SAS backplane. RX300 S6 Service Supplement 41

42 Replacing the SAS backplane Replacement routines Figure 23: Installing the SAS backplane Insert the backplane tilted behind the guiding rails(1). Turn the backplane in upright position (2). Figure 24: Inserting the SAS backplane Push backplane in the direction of the arrow. The backplane must be flush with the plate of the HDD box. 42 Service Supplement RX300 S6

43 Replacement routines Replacing the SAS backplane I If the backplane is not flush with the plate of the HDD box, the backplane can be damaged when you push back the USB drive cage. Figure 25: Locking the SAS backlplane with the USB drive cage Push back the USB drive cage. Connect the cables to the SAS backplane. Reinstall the hard disk drives and insert the other components again Replacing the SAS backplane (12 x 2.5") Unlock the hard disk drive modules. I Note where each hard disk is installed. When you reinstall them make sure they go back where they came from. RX300 S6 Service Supplement 43

44 Replacing the SAS backplane Replacement routines Figure 26: Removing the cables Remove the cables from the SAS backplane. Figure 27: Unlocking the backplane holder Unlock the backplane holder. Take the backplane with its black holders and remove the SAS backplane. Remove the holder from the old backplane and insert it to the new backplane. 44 Service Supplement RX300 S6

45 Replacement routines Replacing the SAS backplane Figure 28: Inserting the SAS backplane Insert the backplane tilted behind the guides (1). Push the backplane into its place (2). Lock the backplane holder (3). Connect all cables to the SAS backplane. Engage the hard disk drive cage and insert the other components again. RX300 S6 Service Supplement 45

46 Replacing the IDTEMP combo Replacement routines 4.7 Replacing the IDTEMP combo This board includes two important system components: EEPROM for the chassis ID and Ident number of the server Temperature sensor for monitoring the ambient temperature The data for the EEPROM, and the current temperature values as well, are transmitted to the system board via the connected I 2 C bus. The IDTEMP combo must be correctly installed in order to monitor the temperature correctly, enable ServerView to display the correct system picture and to install the server using ServerStart. Open the server as described in the section "Preparation" on page 23. Remove the fan box (see Option Guide PRIMERGY RX300 S6 in the chapter "preparations"). Figure 29: Removing IDTEMP combo with holder Push out the holder with the IDTEMP combo. 46 Service Supplement RX300 S6

47 Replacement routines Replacing the IDTEMP combo Figure 30: Removing the connector clamp Remove the connector clamp (1). Disconnect the SMB cable. Remove the defective IDTEMP combo from the holder (2). Push the new the IDTEMP combo into the holder. Connect the SMB cable. RX300 S6 Service Supplement 47

48 Replacing the IDTEMP combo Replacement routines Figure 31: Inserting the IDTEMP combo Insert the connector clamp. Route the cable as shown through the connector clamp. Reinstall the IDTEMP combo with the holder. Information about the cabling you will find in the "appendix" of the Options Guide PRIMERGY RX300 S6. I In order to enable ServerView Operations Manager and ServerView Installation Manager to identify the system, it is necessary to program the chassis ID prom using the "ChassisIDProm Tool" after installing the new IDTEMP combo. The following information doesn t apply to the Japanese market: The tool can be downloaded from the Fujitsu Technology Solutions Service and Support page (URL: 48 Service Supplement RX300 S6

49 Replacement routines Replacing the system board 4.8 Replacing the system board I The system board is optionally equipped with a TPM (Trusted Platform Module) by the manufacturer. This module enables programs from third party manufacturers to store key information (e.g. drive encryption using Windows Bitlocker Drive Encryption). The TPM is activated via the BIOS system (for more information, refer to the Fujitsu Technology Solutions BIOS manual). V CAUTION! Before replacing the system board, ask your customer if he is using TPM functionality. If the customer is using TPM functionality, remove the TPM from the old system board and install it on the new system board. Advise the customer that he must provide you with TPM backup copies. For security reasons, the TPM must be restored/re-saved by the customer. After installing a new system board the TPM must be enabled. You must not clear the TPM data. Open the server as described in the section "Opening the server" on page 23. Remove the PSU cage, fan box, processor heat sinks, memory modules, and PCI controllers. I You will find Information about this item in the PRIMERGY RX300 S6 Options Guide. RX300 S6 Service Supplement 49

50 Replacing the system board Replacement routines Figure 32: Removing the cables from the system board Remove all cables from the system board. Figure 33: Removing the screws Remove all screws. 50 Service Supplement RX300 S6

51 Replacement routines Replacing the system board Figure 34: Removing the system board V CAUTION! Hold the system board by the memory sockets but do not lift or handle the system board by any of its heat sinks! Pull the system board somewhat to the front (1). Lift the system board out of the housing at a slight angel (2). I Place system board on a pad which is free of electrostatic charge. Remove the processor/s from the old system board and insert them in the new system board (for more information, refer to the PRIMERGY RX300 S6 Options Guide). Remove the processor cover from the processor socket of the new system board (for more information, refer to the PRIMERGY RX300 S6 Options Guide). Insert the processor cover in processor sockets of the old system board (for more information, refer to the PRIMERGY RX300 S6 Options Guide). RX300 S6 Service Supplement 51

52 Replacing the system board Replacement routines Figure 35: Installing the system board Carefully insert the new system board from the rear side into the housing. Push the system board to the front. Carefully insert the connectors into the I/O field. V CAUTION! Ensure not to damage the EMI springs to comply with applicable EMC regulations and satisfy cooling requirements and fire protection measures. 52 Service Supplement RX300 S6

53 Replacement routines Replacing the system board A B Figure 36: Positioning the system board and inserting the screw Position the system board by using both center bolts (A and B). Attach the system board with the two screws (M3 x 6) in the orange marked holes. Fasten the system board with the other 8 screws (M3 x 6) (blue circles). Verify the settings on the new system board (refer to the Technical Manual for a detailed description). Insert the PSU cage, fan box, processor heat sinks, memory modules, and PCI controllers (for more information, refer to the PRIMERGY RX300 S6 Options Guide). Information about the cabling you will find in the "appendix" of the Options Guide. V CAUTION! After installing the new system board, it is necessary to update system specific data (e. g. BIOS, irmc S2 firmware) to ensure proper operation (BIOS flash floppy disk, BIOS flash memory stick or irmc flash memory stick, refer to the BIOS Manual for a detailed description). RX300 S6 Service Supplement 53

54 Replacing the system board Replacement routines I If the customer owns a license key for Advanced Video Redirection and Remote Storage (irmc2 Advanced Pack), the license key has to be loaded onto the irmc S2 via the irmc S2 web interface after replacing the system board. In addition, the irmc S2 requires configuration. Please refer to the "PRIMERGY ServerView Suite irmc S2 - integrated Remote Management Controller" manual for a detailed description. 54 Service Supplement RX300 S6

55 Replacement routines Replacing the TPM board 4.9 Replacing the TPM board V CAUTION! Advise the customer that he must provide you with TPM backup copies. For security reasons, the TPM must be restored/re-saved by the customer. If the customer DOES NOT have a backup copy available, inform him that replacing the TPM board will cause him to lose all his data. Open the server as described in section "Preparation" on page 23. Remove the system board as described in section "Replacing the system board" on page 49. Lay the system board on a soft, antistatic surface with its component side facing down. Locate the slotted lower end of the TPM screw (see adjoining figure). Remove the TPM screw using a thin slotted screwdriver (e.g. watchmaker's screwdriver). Remove the defective TPM board on the upper side of the system board. V CAUTION! Ensure to turn the screw clockwise in order to remove it! Otherwise the thin metal bar may break, rendering it impossible to unscrew the screw. RX300 S6 Service Supplement 55

56 Replacing the TPM board Replacement routines Figure 37: TPM bit insert Attach the TPM bit insert provided with the spare kit S26361-F3552-E1 / L1 to a bit screwdriver. Figure 38: Mounting the TPM board Connect the new TPM board to the system board. Secure the TPM board with the TPM screw using the TPM bit insert. 56 Service Supplement RX300 S6

57 Replacement routines Replacing the UFM board V CAUTION! Do not fasten the screw too firmly. Install the system board and and insert the other compontents again as described in section "Replacing the system board" on page Replacing the UFM board Open the server as described in section "Preparation" on page 23. Remove the power supply cage as described in section "Replacing PSU riser card" on page 34. Figure 39: Removing the UFM board Remove the nylon screw on the defective UFM board (1). Disconnect and remove the defective UFM board (2). I The UFM spacer remains on the system board. RX300 S6 Service Supplement 57

58 Replacing the UFM board Replacement routines Figure 40: Preparing the UFM board Remove the nylon screw (2) from the new UFM board (1). Remove the UFM spacer (3) from the new UFM board. Figure 41: Mounting the UFM board 58 Service Supplement RX300 S6

59 Replacement routines Replacing the UFM board Connect the new UFM board to the system board and the remaining UFM spacer (1). Secure the UFM board to the UFM spacer with the nylon screw (2). Reinstall the PSU cage as described in the PRIMERGY RX300 S6 Option Guide (chapter "Completion"). Close the server and reconnect all AC power cords to the system (refer to the PRIMERGY RX300 S6 Options Guide for a detailed description). RX300 S6 Service Supplement 59

60 Replacing the UFM board Replacement routines 60 Service Supplement RX300 S6

61 5 Appendix 5.1 Board layouts Frontpanel Part number: A3C X1 Figure 42: Frontpanel Connector X1 Description Connector frontpanel to system board RX300 S6 Service Supplement 61

62 Board layouts Appendix USB panel board Part number: A3C X1 X2 Figure 43: USB panel board Connector Description X1 Connector USB cable to system board X2 External USB connectors 62 Service Supplement RX300 S6

63 Appendix Board layouts SAS backplane HDD backplane for 6 x 3.5" HDDs Part number: A3C X10 X2 X1 X9 Figure 44: SAS backplane side facing the system board Connector Description X1 SAS channel 1 X2 SAS channel 2 X9 Power input X10 Power output RX300 S6 Service Supplement 63

64 Board layouts Appendix HDD backplane for 8 x 2.5" HDDs Part number: A3C X12 X2 Figure 45: Power Backplane X11 X1 Connector Description X1 SAS channel 1 X2 SAS channel 2 X11 Power input X12 Power output 64 Service Supplement RX300 S6

65 Appendix Board layouts Backplane for 12 x 2.5" HDDs Part number: A3C X17 X15 X2 X1 Figure 46: SAS backplane side facing the system board Connector Description X1 SAS channel 1 X2 SAS channel 2 X15 Power input X17 Power output RX300 S6 Service Supplement 65

66 Board layouts Appendix IDTemp Combo Part number: A3C X1 Figure 47: IDTemp Combo Connector X1 Description SMB 66 Service Supplement RX300 S6

67 Appendix Board layouts PCI SAS controller SAS RAID controller D2507 Figure 48: PCI express LSI MegaRAID SAS 1068 controller RX300 S6 Service Supplement 67

68 Board layouts Appendix SAS RAID controller D2607 Figure 49: PCI express SAS MegaRAID 0/1 controller SAS RAID controller D2616 Figure 50: PCI expresssas MegaRAID 5/6 controller 68 Service Supplement RX300 S6

69 Appendix Board layouts Fan box backplane Part number: A3C Figure 51: Fan box backplane Connector Description 1 Power connector RX300 S6 Service Supplement 69

70 Board layouts Appendix System board Part number: S26361-D2619-N Figure 52: System board I You will find the connector description and the extension in the "System board D2619-N Technical Manual". 70 Service Supplement RX300 S6

71 Index C chassis ID 46 E electrostatic-sensitive devices (ESD) 20 F front panel 25 I I/O field insulation 52 IDTemp Combo 46 L laser information 19 light emitting diode (LED) 19 lithium battery 17 locking handle front panel frame 26 M meaning of the symbols 13 N notational conventions 13 P PSU riser card 35 PSU riser card bracket 34, 37 T target group 9 TPM bit insert 56 TPM board 55 TPM screw 55 U UFM board 57 UFM spacer 57 RX300 S6 Service Supplement 71

72 Index 72 Service Supplement RX300 S6