POSITION PROFILE Public Relations Officer. Position Summary. Position Statement. Corporate Vision. Constructive Culture COMMUNICATIONS UNIT

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1 Position Summary Position Title: Business unit: COMMUNICATIONS UNIT Division : GOVERNANCE Classification : LEVEL 3 to 4 Status : ONGOING Position Statement The is responsible for the planning and staging of quality civic events and citizenship ceremonies and providing support for community events. The position is also responsible for the co-ordination of council s advertising, assisting with the production of the internal newsletter and working as part of a team communications activities that enhance council s reputation. Corporate Vision By 2010 Marion Council will be A leader in the delivery of the Community Vision - Broad horizons, bright future An Organisation of Excellence > Recognised for excellence in governance > Recognised for service quality > An employer of choice The Corporation of the City of Marion is committed to the Excellence in Local Government Framework (EiLGF) to guide our strategies and enable us to benchmark our achievements. We are also committed to developing a constructive culture that supports individuals and the organisation to achieve our goals. Constructive Culture The City of Marion understands that constructive leadership management and teamwork are critical to maximising community benefit and employee satisfaction. We will work towards building a constructive culture, which for us, means showing balanced concern for getting the job done (task skills) and for satisfying the needs of the individual or group (people skills). There are four (4) key components of the Human Synergistics Constructive Cluster (Style) Achievement Affiliative Humanistic Encouraging Self-Actualising Orientated individuals or teams are concerned with getting things done and performing well. The climate or atmosphere of affiliative individuals or teams is very friendly, cooperative and relaxed. Individuals or teams are constructive, sensitive and supportive of others. Individuals or teams tend to be optimistic and interested.

2 Reporting/Working Relationship Reports to: Unit Manager Communications Supervises: - Internal liaisons: External liaisons: Mayor Elected Members Chief Executive Officer Corporate Management Group Other stakeholders across the organisation Residents/new citizens Community groups Contractors Offices of State and Federal MPs Business State and Federal Government departments Special Conditions Out of hours work is required, including attendance at events and occasional council meetings. Essential Minimum Requirements The following essential requirements will be used in the assessment of the applicant in order to determine the most suitable candidate. Qualifications Appropriate tertiary qualifications and/or demonstrated experience in communications (journalism or public relations), marketing or event management. Skills, Knowledge & Experience Extensive knowledge and experience in event planning and management. Experience in budgeting. Experience in preparing and maintaining databases. Demonstrated experience in preparing and implementing communications plans. Ability to write media releases, speeches, articles for internal and external publications, fact sheets and flyers. Experience with engaging and dealing with contractors and suppliers. Experience with publications and advertising production techniques and web based communications. Ability to work effectively under pressure, determine priorities and organise work loads to meet deadlines. Excellent written and verbal skills. An ability to work with a team A can do customer focussed attitude. Proven ability to establish effective and co-operative internal and external relationships. Desirable Requirements The following desirable attributes will be used to distinguish between applicants who have met all essential requirements. Educational Qualifications An appropriate qualification in communications.

3 Skills, Attributes, Knowledge & Experience Two to four years experience working in a public relations or event management role. Experience with working with people from different cultures. An ability to liaise with Elected Members. Knowledge of protocol for civic activities. KEY RESULT AREAS 1. CONSTRUCTIVE CULTURE 2. OPERATIONAL 3. QUALITY SERVICES 4. BUSINESS EXCELLENCE 5. ENVIRONMENTAL AWARENESS 6. OWN HEALTH & SAFETY KEY RESULT AREAS 1. Constructive Culture KEY TASKS Demonstrate understanding and contribution to the achievement of the Constructive Culture with emphasis on the four key components. Demonstrate through own behaviours contribution to the achievement of the Corporate Values that are important to the success of the Organisation: Open, ethical and accountable. Value the customer. Committed and enjoys getting the job done. Seek and celebrate achievement. Work together in partnership. Show leadership. Respect the views, opinions and capabilities of others. Continue to learn and improve. Embrace sustainability. 2. Operational Manage the planning, staging, marketing and budgeting of community civic and special events. These include, but are not limited to, Australia Day, Anzac Day, Ride to Work, Unsung Heroes Awards, and Elected Members and Chief Executive Officer functions. Provide support and advice to other business units and event organisers to ensure a consistent and co-ordinated approach to other council events. These include, but are not limited to, Marion Celebrates, Learning Festival, Harmony Day, Parks Alive and Business Innovation Forum. Manage the planning, staging, marketing and budgeting of council s citizenship ceremonies. Develop and maintain a database, in consultation with the Department of Immigration and Citizenship, of those eligible for citizenship in the Marion Council area. Manage a Calendar of Events for the City of Marion, including a community events calendar on the council s website, and the Corporate Calender on the intranet. Co-ordinate, and where necessary, prepare advertising copy for council initiatives in consultation with the relevant work areas. Work within a team to produce the internal staff newsletter, including co-ordinating

4 story content, writing stories and liaising with photographers and designers. Provide communications support and advice to other business areas in consultation with the Unit Manager Communications. Provide support and assistance to other members of the communications team. Develop and maintain a corporate photographic library. 3. Service Quality 4. Business Excellence 5. Environmental Awareness 6. Own Health & Safety Any other tasks as directed Participate in the gathering and analysis of customer feedback to establish the value, satisfaction and expectations for each service provided within work area. Participate in the review and improvement of the quality of each service provided in line with the identified customer feedback and organisational needs Support and participate in Corporate Service Quality projects Participate in the establishment, monitoring, reviewing and reporting of key performance indicators (KPIs) and targets for all services within work area. Contribute to the maintenance of an accurate record of customers and key stakeholders of all services within work area. Support the development, implementation and achievement of actions to address the opportunities for improvement identified through the Business Excellence process. Contribute to and implement improvements to workplace methods, practices, quality and productivity. Contribute to improve the overall operational efficiency of the organisation through the use of Business Excellence tools to increase quality of service and where possible reduce operational costs. Take reasonable care of the workplace environment. Avoid adversely affecting the environment (including impacts on soil, water, air, noise, flora and fauna) through any act or omission of work. Be aware of and comply with use of and utilise any equipment provided for environmental pollution prevention. Report all spills, incidents and environmental damage in accordance with Council procedures. Participate in activities associated with the implementation of workplace environment policies, procedures and management systems. Take reasonable care of own health and safety at work. Avoid adversely affecting the health and safety of any other person through any act or omission at work. Ensure you are not affected by the consumption of alcohol or a drug, in such a state as to endanger own safety at work or they safety of any other person. Use any equipment provided for health and safety purposes. Not wilfully interfere with or misuse items or facilities provided in the interest of health, safety and welfare of employees. Report all accidents, incidents, injuries, property damage in accordance with Council procedures. Comply with the use of and utilisation of appropriate Personal Protective Equipment (PPE) Participate in activities associated with the management of workplace health and safety, policies, procedures and management systems.

5 Position profile approval: Acknowledged by Occupant Acknowledged by Manager Acknowledged by Organisational Development