The Race to be the Triple Play Provider. Chuck Ellis CMO
|
|
- Melina Alexander
- 8 years ago
- Views:
Transcription
1 The Race to be the Triple Play Provider Chuck Ellis CMO
2 Time Warner Cable Today 2 nd largest cable operator in U.S. 19 million homes passed 11 million basic video customers
3 Time Warner Cable Today $7.7 billion in sales 30,000 employees
4 Time Warner Cable Today Fully upgraded fiber backbone 42% digital penetration Highly clustered footprint
5 An Evolving Competitive Landscape
6 The U.S. telecommunications industry was once siloed CABLE INTERNET PHONE 22m subs $18 billion 32m subs $6 billion 140m subs $68 billion 11m subs $7.7 billion 8m subs $540 million 55m subs $41 billion 6m subs $6 billion 5m subs $1 billion 22m subs $23 billion
7 And then there was satellite
8 But even then Video was just video.
9 Internet was just internet.
10 And phone was just phone.
11 Today cable isn t just video anymore TRIPLE PLAY PROVIDERS VIDEO INTERNET PHONE + with
12 Competitive Video
13 The Power of the Bundle
14 Why is bundling the right strategy? Competition and the marketplace demand it Bundling has significant benefits for TWC Consumers see value in it
15 Bundling motivates customers to switch providers Source: JD Power
16 Reduce churn, build value 6.0% The Cox Reality 5.0% 5.0% 4.0% 3.2% 3.0% 2.0% 2.6% 2.3% 2.2% 1.9% 1.4% 1.0% 0.0% Digital Cable Only (Kagan) Telephony (Kagan) HSD (Kagan) Video + HSD (Cox) Video + Telephony (Cox) HSD + Telephony (Cox) Video + HSD + Telephony (Cox)
17 Source: Leichtman Research Group, February And cable is the provider of choice Which would you choose for Broadband service? (Among Time Warner households interested in Broadband ) Don t Know 23% Don t Know 23% Cable Cable 32% 32% Wireless Wireless 3% 3% Satellite Satellite 6% 6% Phone Phone 16% 16% Current Current ISP ISP 13% 13%
18 We listened to our customers It would be great for Time Warner Cable to provide all three services. Then you don t have to worry about all three separately. Keep it simple, clear and plain. One company to deal with on one bill means less hassle.
19 Our customers were really looking for Convenience Simplicity Value
20 Digital Cable Delivering the Products That Put Customers in Control
21 Note: Digital Penetration is to Basic Subscribers; Represents managed subscribers Digital Cable Digital subscriber growth Subscribers in Millions Basic Subs Digital Subs Penetration % % % % % % Q % 80% 60% 40% 20% 0%
22 Video On Demand VOD Roll-out December 2001: 5 divisions launched January 2003: Every Division capable of delivering VOD 31 Divisions 3,900,000 HH 5 Divisions 927,000 HH December 2001 January 2003 VOD Enabled Divisions
23 Video On Demand Movies On Demand Favorites On Demand Premiums On Demand Digital Video Recorder
24 VOD/MOD Roll-out In Q2 04, VOD revenue increased 40% from 03 Approximately 50% of digital customers bought an MOD in Q2 04, up 48% from prior year MOD users in Raleigh have increased over 75%
25 Movies On Demand Video
26 Digital Video Recorder DVR subscriber growth Subscribers in Thousands DVR Subs Penetration 13% 10% 8% 0% 1% 36 2% 91 4% 155 6% Q302 Q402 Q103 Q203 Q303 Q403 Q104 Q204 Note: DVR penetration is to Basic subscribers; Represents managed subscribers Source: Various company and external research
27 Digital Video Recorder Video
28 High Definition Television HDTV subscriber growth Subscribers in Thousands HDTV Subs Penetration 7% 6% 328 5% 277 1% 34 2% 64 3% 100 3% 124 4% Q302 Q402 Q103 Q203 Q303 Q403 Q104 Q204 Note: HDTV penetration is to Basic Subscribers; Represents managed subscribers
29 Answers On Demand icontrol Simple on-screen guide of help topics Getting Started Interactive video tutorials Learn how to use Answers On Demand. Press the PLAY button on your remote control now to start. Pause, fast forward and rewind Getting Started Remote Control Program Guide Parent
30 AonD Video
31 High Speed Online
32 High Speed Online HSO subscriber growth Dollars in Millions HSD Revenue Penetration of Eligible Homes Passed 17% 14% $1,422 10% $1,009 6% $536 $ Note: Revenue represents consolidated subscribers; Penetration represents managed subscribers
33 Road Runner
34 HSO Tiering RoadRunner Premium Service Speed: Up to 6Mbps down/512kbps up Price: $64.95 to $84.95 depending on bundle RoadRunner Flagship Service Speed: Up to 3Mbps down/384kbps up Price: $44.95 a la carte, $39.95 bundle and current acquisition offer is 6 $29.95 HSD Lite Service Speed: Up to 384kbps down/128kbps up Price: $22.95 to $29.95 Currently used as retention tool only
35 Digital Phone Telephone made simple
36 Simple offer, simple message All-in monthly pricing Unlimited calling Competitive rates Standard features
37 Key consumer considerations Easy to buy No catches
38 Phone Features Privacy & Security Premium Premium/ Enhanced Messaging Portal Feature Provisioning Portal Subscriber Provisioning Call Return *69 Speed Dial Anonymous Call Reject LD Dialing Customer Originated Trace (*57) Anonymous Call Control Selective call accept and reject Priority call ringing Distinctive ring Message Waiting on TV Voice Dial Busy Redial Choice of area code Wireless incoming intercept to home Three way calling notification receipt of voice mail Web based parental controls of features, mailboxes and other option selecting Polyphonic tone integration Call Screening Ring Back Tones Celebrity greetings Family mailboxes Add, Change Remove Features and settings Review features and settings Review of voice mail features, options and messages Customer can sign up for initial services or add and change services to existing account.
39 Rapid growth passing other VoIP offerings Every Division active by January 2005 Rapid growth in penetration Adding 1200 new customers per day High customer satisfaction 87% satisfaction in launch market
40 Who Will Win The Race
41 TWC is best positioned to win the race Consumers give TWC permission to offer video, high speed online and phone Migrating customers to a broader relationship with the company increases loyalty Convenience, simplicity, value
42 How TWC use to identify itself Identification of TWC Website Design Products and Services The strength of the TWC brand was diluted by inconsistent presentation of our brand Current naming practices were far too complex Our products and services lacked strong ties to the Time Warner Cable brand
43 Our Brand Architecture A framework for communicating with the market Answers key questions about our company, brand, and product portfolio Guidelines for future brand management
44 Our Visual Identity System communicates convenience, simplicity and value Keep it simple, clear and plain and don t get too technical. In this day and age we re bombarded by too many logos.
45 Visual Identity System in action
46 Visual Identity System in action
47 TWC has sustainable competitive advantage DBS s inability to offer on demand service DBS/Telcos -- cobbled together bundling Unique products and services across video, internet and phone
48 TWC is best positioned to win the race Reducing mental static is a benefit that can increase the value of a service
49 TWC is best positioned to win the race Reducing mental static is a benefit that can increase the value of a service
50 Ready & Waiting Video
51 What the future holds
52 Digital Navigator TWC Guide Main Menu (Access) Network Express (Shortcuts) Impulse Upsell Find Shows Keyboard Search Caller ID and Call List Impulse Upgrade Whole House MOD 1 buy/all TVs Multi-Room DVR 1 DVR/all TVs
53 Digital Navigator Video
54 News On Demand CNN QuickCast 1-2 minute On Demand clips Spotlight local and regional news Content is regularly updated Compliments broadband distribution via Road Runner portal Provides viewers the ability to get quick updates on the news and content that interests them most.
55 Promotions On Demand New Shows Networks can promote new seasons and shows New Movies New release theatrical trailers can be watched On Demand New Services Time Warner can market their new capabilities for cable, broadband and HD Advertising Networks and advertisers can present long-form promotions On Demand Networks have the option of including promotions to be presented On Demand.
56 On Demand Portals Entertainment Kids Sports Lifestyle New & Info Cable Favorites Music Cutting Edge International Easy access to On Demand Leverages traffic to effectively promote new TWC Video On Demand offerings and special events. Creates simple destinations for viewers to find topical entertainment.
57 DVDs On Demand Buy the Harry Potter DVD and watch it now! This service gives customers the ability to order and immediately watch a movie using On Demand, the same day it is released on DVD then receive a DVD of that film in the mail a few days later. DVD Categories: - Movies - TV Shows - Kids/Family - Sports & Fitness - Music - Special Interests Watch it and own it.
58 Start Over Restart The Wire This feature can only be accessed while the show is airing and offers the viewer one play until expiration. Limited Time-Shift Control No Ad Skip No Fast Forward TWC records schedule daily and all content is deleted overnight. Allows viewers to restart their shows during the broadcast window.
59 Mobile Phone Mobile Phone is Coming TWC has an active strategy for digital mobile phone service The product is in development The industry will move toward the quadruple play by adding mobile phone service
60 Cross Platform Products VOIP Home Networking Photo Sharing Interactive Video Games Music Customer Care VOD, SVOD DVR Digital PPV Photo Sharing Games HDTV
61 How we expect to deliver on the promise Innovation, not price Smart marketing Great customer care
62 Who will win the race? It s the company who makes it all about the customer. THANK YOU.
Rogers Cable. Highly clustered & upgraded cable systems
Rogers Cable Rogers Cable A leading Canadian cable provider: ~30% national share, 58% basic TV penetration & 5.2M cable service units ~91% of subscribers in 3 fibre-linked Ontario clusters (~66% in Toronto)
More informationDigital Cable TV. User Guide
Digital Cable TV User Guide T a b l e o f C o n T e n T s DVR and Set-Top Box Basics............... 2 Remote Playback Controls................ 4 What s on TV.......................... 6 Using the OK Button..................
More informationTo set up your mailbox and retrieve your messages, you will need the following information:
Welcome to Voice Mail! Cincinnati Bell s Voice Messaging services are the best way for you to keep in touch with family and friends. We re pleased you have chosen Voice Mail as your voice messaging solution.
More informationCable Television in the United States: Trends and Challenges Commissioner Kevin J. Martin Federal Communications Commission August 26, 2004 Beijing,
Cable Television in the United States: Trends and Challenges Commissioner Kevin J. Martin Federal Communications Commission August 26, 2004 Beijing, China 1 The Federal Communications Commission Created
More informationTHIS IS GOING TO BE EXCITING. AND EASY.
FiOS TV USER GUIDE 2015 WELCOME TO FiOS TV. NOW YOU CAN Record More Shows. Watch In More Places. Store More Recordings. THIS IS GOING TO BE EXCITING. AND EASY. 1 ALL YOU NEED TO KNOW ABOUT FiOS TV Your
More informationKeeping You Connected for Less! CUSTOMER HANDBOOK
Keeping You Connected for Less! CUSTOMER HANDBOOK Stay Connected for Less with Super Saver Bundles Digital Cable Super-Fast Internet Home Phone Service Pick 1 Super Saver Standard Cable Super-Fast Internet
More informationVAST TV. Enjoy watching the channels you love.
VAST TV Vast is committed to providing you with quality advanced broadband services at a great value. Choose from a variety of TV packages and enjoy more entertainment with Vast OnDemand, digital music
More informationCavalier Broadband TV case study
Cavalier uses UNE-L leased lines from Verizon to deliver voice, data and video over ADSL2+ using Paradyne by Zhone IP DSLAM s co-located in 215 Verizon central Offices. Alexandria Charlottesville Staunton
More informationFi TV Gold Quick Start Guide
Quick Start Guide Fi TV Gold Quick Start Guide Welcome to Fi TV! We re happy that you chose EPB Fiber Optics to bring the best movies, sports, news and television programming into your home and we will
More informationWelcome to Cogeco Home Phone Service
Welcome Welcome to Cogeco Home Phone Service By choosing to get your phone service from Cogeco, you have made an important decision about the quality of your connections. Unlike third-party voice over
More informationCALL FORWARDING (Activate *72 / Deactivate *73) Call Forwarding is a service that automatically forwards all calls to any number you choose.
St. Joseph Cablevision would like to thank you for making our Digital Phone service part of your home. As a St. Joseph Cablevision customer, you have access to one of the most advanced broadband communications
More informationWelcome to. User Guide for Digital Cable TV Digital Telephone and High Speed Internet. www.norwoodlight.com 781-948-1150
Welcome to User Guide for Digital Cable TV Digital Telephone and High Speed Internet www.norwoodlight.com 781-948-1150 CONTENTS Digital Phone Features Address Book... 3 Instant Replay...13 Anonymous Call
More informationDIGITAL / HD GUIDE. Using Your Interactive Digital / HD Guide. 1-866-WAVE-123 wavebroadband.com
DIGITAL / HD GUIDE Using Your Interactive Digital / HD Guide 1-866-WAVE-123 wavebroadband.com Using Your Interactive Digital/HD Guide Wave s Digital/HD Guide unlocks a world of greater choice, convenience
More informationHOME PHONE GET TO KNOW FEATURES THAT ANSWER THE CALL MANAGING VOICEMAIL WITH VOICEZONE
HOME PHONE GET TO KNOW FEATURES THAT ANSWER THE CALL MANAGING VOICEMAIL WITH VOICEZONE Just sign in to My Account and you can manage Voicemail and more, online and on your time. Activate Voicemail. Use
More informationFor assistance or questions, call the Voice Messaging Help Desk at (513) 565-6006.
Welcome to Voice Mail! Cincinnati Bell s Voice Messaging services are the best way for you to keep in contact with family and friends or business associates and customers. We re pleased you have chosen
More informationFeature Reference. Features: Call Forwarding Call Waiting Conference Calling Outbound Caller ID Block Last Call Return VoiceMail
Feature Reference This document will provide you with information on and how to use the following features of your phone service with Standard Broadband. Features: Call Forwarding Call Waiting Conference
More informationVAST TV. Enjoy watching the channels you love.
VAST TV Vast is committed to providing you with quality advanced broadband services at a great value. Choose from a variety of TV packages and enjoy more entertainment with Vast OnDemand, digital music
More informationIt s What We Do. Telephone Get Going Guide
It s What We Do. Telephone Get Going Guide Welcome and Introduction Welcome to Astound telephone services brought to you by Astound Broadband! This Get Going Guide will familiarize you with our telephone
More informationVerizon Communications. FiOS Technology
Verizon Communications FiOS Technology Agenda Alaa Slide(s) Neil Telecom Overview 3 Strategy & Vision Statement 4 & 5 Imperatives 6 FiOS Strategy, Architecture, and Benefits 7-10 Varshal Market Analysis
More informationVOD s Advantage: Viewers Watch TV Longer & Spend More Time With Commercials
VOD s Advantage: Viewers Watch TV Longer & Spend More Time With Commercials VOD (Video on Demand) allows users to view/catch up on shows or movies through a single platform from cable, telco or satellite
More informationBusiness User Guide. Western. /business
Business User Guide Western /business Thank You for choosing Eastlink - One of Canada s 50 Best Managed Companies. Eastlink prides itself on delivering innovative and reliable business solutions to our
More informationEveryone has a goal. Ours is to help you reach yours.
Everyone has a goal. Ours is to help you reach yours. As your business partner, we deliver the expertise and know-how that drives growth and fills vacancies. Dave Schwehm Vice President of Community Solutions
More informationGetting Started with Telephone & Internet Services
Getting Started with Telephone & Internet Services Frequently Asked Questions Phone Features Voice Mail Features DSL Troubleshooting Your First Bill Payment Options Customer Service Frequently Asked Questions
More informationWelcome to XFINITY TV
Welcome to XFINITY TV XFINITY on the X1 Entertainment Operating System delivers the simplest, fastest and most complete way to access all your entertainment on all your screens. This guide will help you
More informationWelcome to life in the fast lane!
Welcome to life in the fast lane! TV Internet We re excited to have you in the Mstar family. As your local provider, we think you ll love being part of the nation s leading fiberoptic network and keep
More informationContents. WOW! Phone Reference Guide
WOW! Phone Reference Guide Intro to WOW! Phone P-1 WOW! Phone Features P-1 Call Waiting P-1 Call Forwarding P-1 3-Way Calling P-1 Call Return P-1 Anonymous Call Rejection P-2 Caller ID P-2 Caller ID Block
More informationVoice Feature Guide. Technical Support (24/7/365) - (334) 203-1605
Voice Feature Guide OPS Voice Features Guide Revision: April, 2015 Technical Support (24/7/365) - (334) 203-1605 http://www.opelikapower.com NECESSARY EQUIPMENT AND SOFTWARE Equipment: Residential: Plain
More informationBusinessuserguide eastlink.ca/business
Maritimes/NL Businessuserguide eastlink.ca/business Thank you, for choosing EastLink - One of Canada s 50 Best Managed Companies. EastLink prides itself on delivering innovative and reliable business
More informationTable Of COnTenT. 1 Advanced Cable Communications. Contact Us...2. Welcome...3. Calling Features...4-11. Frequently Asked Questions...
Table Of COnTenT Contact Us...2 Welcome...3 Calling Features...4-11 Frequently Asked Questions...12-17 Other Services...18 1 Advanced Cable Communications CONTACT US EMAIL US: info@advancedcable.net TelePHOne
More informationMarket & Business Development in in Television HbbTV and IPTV in Australia
Market & Business Development in in Television HbbTV and IPTV in Australia Andrew King Director : BroadSpectrum Consultants Chair : Australian Radiocommunications Study Group 6 (Broadcasting) 25 th May
More informationPhone. Table of Contents
Table of Contents Phone Calling Features... P-2 Additional Telephone Information... P-7 Using your WOW! Voicemail... P-8 Frequently Asked Questions... P-11 telephone Be heard. Listen. Connect with friends
More informationMoxi Whole Home HD DVR QUICK REFERENCE GUIDE
Moxi Whole Home HD DVR QUICK REFERENCE GUIDE Let s get started with learning more about what your Moxi System can do. This is a quick reference guide to get you up and running. Contents: Menu Quick Look
More informationBig Sandy Broadband DVR Guide
Big Sandy Broadband DVR Guide Contents Big Sandy Broadband DVR Don t Miss a Thing 3 Control Live TV 3 Playback Controls Using the Video Control Buttons 4 Playback Controls Using the Remote Control Arrow
More informationFiOS. An All- Fiber Network. Neil Tomasetti Alaa Shaheen Sankarbrathy Ponnusamy Mohammed Babatin Varshal Patel. Introduction:
FiOS An All- Fiber Network Neil Tomasetti Alaa Shaheen Sankarbrathy Ponnusamy Mohammed Babatin Varshal Patel Introduction: Operating in 25 states plus DC, Verizon spent the last decade remaking their wireless,
More informationYOUR HOME PHONE. Horry Telephone Cooperative, Inc.
YOUR HOME PHONE Horry Telephone Cooperative, Inc. CONTENTS Calling Features Anonymous Call Rejection page 4 Automatic Busy Redial page 4 Automatic Call Return page 5 Call Forwarding page 6 Call Forwarding
More informationWELCOME TO XFINITY TV
WELCOME TO XFINITY TV MORE WAYS TO GET MORE ENTERTAINMENT XFINITY TV offers more ways to get more entertainment so you can enjoy shows and movies instantly on any screen. Catch up on the latest episodes
More informationEND-USER FEATURE OVERVIEW
DATA SHEET Alianza s Cloud Voice Platform equips service providers with a comprehensive and expanding suite of end-user features and functionality. It s easy to add full-featured voice services to broadband
More informationReject calls from callers who block their Caller ID information so their calls don't even ring on your line.
Anonymous Call Rejection Reject calls from callers who block their Caller ID information so their calls don't even ring on your line. TO ACTIVATE ANONYMOUS CALL REJECTION 1. 2. Press *77 (on a rotary phone,
More informationYour XFINITY. Get started with your new XFINITY services.
Your XFINITY User Guide Get started with your new XFINITY services. The Voice available at xfinity.com/tv The Blacklist available at xfinity.com/tv A Better Entertainment Experience Starts Now Welcome
More informationSET-TOP USER GUIDE SET-TOP USER GUIDE
SET-TOP USER GUIDE SET-TOP USER GUIDE If you have more questions about your service, go to ArmstrongOneWire.com or call Customer Support at 1.877.277.5711. Table of contents WELCOME TO ARMSTRONG TELEVISION
More informationICT Practice. IDA Lighthouse Series : Frost and Sullivan APAC Telecom Research Team
ICT Practice IDA Lighthouse Series : Frost and Sullivan APAC Telecom Research Team 1 Evolution of networks Networks will continue to evolve rapidly to spawn new apps and consumer behaviour Speeds FTTH
More informationYour Optimum TV Program Guide
Your Optimum TV Program Guide Faster. Easier. More intelligent. Say hello to your new program guide. We ve completely reinvented it to make everything about your Optimum experience better, with a lot of
More informationBristol: (276) 821-6200 Abingdon: (276) 698-3210 Toll Free: 877-835-1272 www.bvu-optinet.com
Bristol: (276) 821-6200 Abingdon: (276) 698-3210 Toll Free: 877-835-1272 www.bvu-optinet.com TABLE OF CONTENTS Contact Information...1 Safety Line...1 Favorite Five...2 Caller ID...2 Call Forwarding...2
More informationSEATTLE S OFFICE OF CABLE COMMUNCATIONS CABLE AND INTERNET SURVEY
Purpose of Survey We want to hear from you! The City of Seattle will soon be negotiating a new franchise agreement with Comcast. To prepare for these negotiations, the City is conducting a review concerning
More informationDVR GUIDE. Using your DVR/Multi-Room DVR. 1-866-WAVE-123 wavebroadband.com
DVR GUIDE Using your DVR/Multi-Room DVR 1-866-WAVE-123 wavebroadband.com Table of Contents Control Live TV... 4 Playback Controls... 5 Remote Control Arrow Buttons... 5 Status Bar... 5 Pause... 6 Rewind...
More informationCable TV Quick Start Guide. Enjoy your Midco cable TV experience to the fullest with these helpful tips.
Cable TV Quick Start Guide Enjoy your Midco cable TV experience to the fullest with these helpful tips. 1 Contents Equipment & Features.......................................................... 4 New Equipment
More informationRCN BUSINESS OFFICE MOBILITY FOR DESKTOP
RCN BUSINESS OFFICE MOBILITY FOR DESKTOP Quick Reference Guide 3 Office Mobility File Tools Help RECEIVING CALLS JOE SMITH Enter name or number + When someone calls your RCN Business number, you ll see
More informationQ (With a rotary dial phone, skip this step R70. Custom Calling Features. Call Waiting. Call Forwarding. Cancel Call Waiting. Long Distance Alert
www.gctel.com Custom Calling Features There may be a charge for these services. Listen for two beeps. Call Forwarding is now discontinued. Call Forwarding This feature means your phone can transfer incoming
More informationWith 360 Cloud VoIP, your company will benefit from more advanced features:
Voice over IP (VoIP) has emerged as the new leader in cost-effective standards based communications. 360 Cloud VoIP enables customers have the benefits of an Enterprise PBX for a fraction of the cost of
More informationPHONE SERVICE QUICK GUIDE PHONE SERVICE QUICK GUIDE
PHONE SERVICE 1 Your new United Phone service is powered by the area s only fiber network, so you ll enjoy crystal-clear call quality and a variety of advanced features. We ve created this handy guide
More informationTWC and Charter Comparison January 30, 2014
TWC and Charter Comparison January 30, 2014 Forward-Looking Statements and Disclaimers ADDITIONAL INFORMATION Time Warner Cable expects to file a proxy statement with the U.S. Securities and Exchange Commission
More informationUser Guide. Internet Television Telephone. and more... How-To: Setup Voice Mail
User Guide How-To: Setup Voice Mail Setup a Wireless Router Enable TV Parental Controls Schedule Recordings with a DVR Troubleshoot Your Service and more... Internet Television Telephone Burlington Telecom
More informationTransformation. madrid innovation Roadshow 2015. to enable the networked society. 20 th 21 st. 22 nd MADRID R&D. oct. Nov 11-12, Madrid R&D
madrid innovation Roadshow 2015 Transformation LET S TURN CHANGE INTO GROWTH to enable the networked society oct 20 th 21 st Nov 11-12, Madrid R&D 22 nd MADRID R&D PASSION FOR INNOVATION TV Media 2015
More informationMI-Connection Business Solutions BUSINESS SOLUTIONS
MI-Connection Business Solutions TM BUSINESS SOLUTIONS THANK YOU FOR CHOOSING MI-CONNECTION BUSINESS SOLUTIONS FOR YOUR BUSINESS COMMUNICATION NEEDS. This introductory booklet is designed to give you general
More informationHow To Understand And Understand The Financial Results Of Verizon Wireless (Vizon)
Verizon Communications Inc. FiOS Briefing Session September 27, 2006 FiOS Briefing Session Welcome Ron Lataille Senior VP Investor Relations Safe Harbor Statement NOTE: This presentation contains statements
More informationCallika Internet Telephony Voice Over IP (VoIP) Private Label Reseller Program
Callika Internet Telephony Voice Over IP (VoIP) Private Label Reseller Program Start selling VoIP services with no minimum investment no equipment purchases no hidden fees 1 888 276 8881 info@callika.com
More informationAPPENDIX A VENDOR AREAS SERVED & PRICING MATRIX DKNZ10LJ001S
Please note that all sites will need to be surveyed for servicability APPENDIX A VENDOR AREAS SERVED & PRICING MATRIX DKNZ10LJ001S Optional DID Services for Cox Connect 1.5/PRI PBX SERVICE COX BUSINESS
More informationCable Industry Analysis. Team Peloton: Steve Corley Marty Taylor Jason Shaub Bala Selvakrishnan Kal Patel
Cable Industry Analysis Team Peloton: Steve Corley Marty Taylor Jason Shaub Bala Selvakrishnan Kal Patel Objective & Background To give an overview of the cable industry. Illustrate the capital intensive
More informationBringing value back to voice. Your guide to LUS Fiber Phone
Bringing value back to voice Your guide to LUS Fiber Phone 1 LUS Fiber puts Lafayette s premier fiber optic phone system right in your hand. You re about to discover the total phone-service satisfaction
More informationWelcome to a bigger, faster, more powerful world.
Welcome to a bigger, faster, more powerful world. User Guide charter.com/welcome 1 LEGAL POLICIES & TERMS AND CONDITIONS FOR CHARTER RESIDENTIAL SERVICES You may obtain a copy of the Terms and Conditions
More informationIt s What We Do. Telephone Get Going Guide
It s What We Do. Telephone Get Going Guide Welcome and Introduction Welcome to Astound telephone services brought to you by Astound Broadband! This Get Going Guide will familiarize you with our telephone
More informationWhy Cable and Satellite TV?
Why Cable and Satellite TV? Information good Industry operates almost exclusively on a domestic basis Highly concentrated Myriad of pricing strategies Why Cable and Satellite TV? 2011 industry revenue
More informationDigital Phone @ Home Tutorial
Digital Phone @ Home Tutorial 2 Table of Contents Quick Start Guide... 4 Making Phone Calls... 5 Voicemail Setup... 6 Setup instructions:... 6 To Check Messages:... 6 Quick Key Reference:... 6 Customer
More informationFoxtel launches Broadband and Home Phone Bundles
Media Release: Monday, February 2, 2015 Foxtel launches Broadband and Home Phone Bundles Foxtel today announced its new subscription TV, Broadband and Home Phone bundles have gone live and are now available.
More informationWelcome to Cogeco Business Digital Phone Service
Welcome Welcome to Cogeco Business Digital Phone Service Congratulations on choosing Cogeco Business Digital Phone Service. 1 Your decision to subscribe to our digital quality phone service is a smart
More informationMemorial University. User s Guide
Memorial University VoIP Voicemail User s Guide Memorial University VoIP Voicemail User s Guide INTRODUCTION... 2 TUTORIAL.... 2 HOW TO LOG INTO YOUR MAILBOX.... 3 CHANGING YOUR PASSWORD. 3 RECORDING YOUR
More informationPress/Industry Analyst Briefing
Press/Industry Analyst Briefing CTIA 2007 Cindy Christy President, North America Business March 27, 2007 Agenda Today s News Alcatel-Lucent in North America The North American Market Alcatel-Lucent as
More informationThe American Recovery and Reinvestment Act of 2009:
S T R A T E G I C W H I T E P A P E R The American Recovery and Reinvestment Act of 2009: Leveraging Broadband Stimulus for IPTV services in lower-density markets The American Recovery and Reinvestment
More informationEnhanced TV as Brand Extension: The Economics and Pragmatics of Enhanced TV to Cable TV Network Viewership [Slides]
Bowling Green State University ScholarWorks@BGSU Media and Communications Faculty Publications Media and Communication, School of 2003 Enhanced TV as Brand Extension: The Economics and Pragmatics of Enhanced
More informationOfcom analyst briefing The Communications Market Report 2015
Ofcom analyst briefing The Communications Market Report 2015 7 August 2015 1 Agenda Introduction James Thickett, Director of Nations and Market Developments Market overview Jane Rumble, Director of Market
More informationOffice Voice User Guide. User Guide
Office Voice User Guide User Guide Contents Anonymous Call Rejection 3 Call Block 3 Call Forward 4 Call Return 5 Call Waiting 5 Caller ID 6 Do Not Disturb 7 Find Me 7 Last Number Redial 8 Selective Call
More informationTHE SMARTEST ANIMAL IN THE ENTERTAINMENT KINGDOM.
LET S JUMP RIGHT IN THE SMARTEST ANIMAL IN THE ENTERTAINMENT KINGDOM. TRAINED TO GIVE YOU THE BEST IN WHOLE-HOME ENTERTAINMENT. Welcome to the Hopper, a Whole-Home HD DVR from DISH that brings full DVR
More informationAnalog Business Phone User Guide
Analog Business Phone User Guide Emergency To dial 911 for emergency service, you must dial the Outside Access Digit first (usually 9) + 911. Customer Service / Technical Support (919) 459-2300, option
More informationHow To Use Eastlink Voice Mail On A Cell Phone On A Landline On A Pcode (Canada)
STAYING CONNECTED 101 STUDENT TELEPHONE USER GUIDE eastlink.ca 2 1.0 CALLING FEATURES & FUNCTIONS EastLink offers a variety of calling features and functions for your convenience. The following outlines
More informationCox Digital Telephone Quick Guide
Cox Digital Telephone Quick Guide Managing Your Calls Voice Mail Phone Tools Quick Reference Guides 2010 CoxCom, Inc. dba Cox Communications Arizona. All rights reserved. Welcome People love choices. Digital
More informationCable and Satellite Digital Entertainment Networks. Moving toward an Integrated Digital Media Experience
Cable and Satellite Digital Entertainment Networks Moving toward an Integrated Digital Media Experience Independent Data and Analysis by S2 Data Corporation April 2007 INTRODUCTION Traditional broadcast
More informationHOW TO GET A GREAT TV DEAL 6 WAYS TO EXTEND YOUR WIFI
PackagesCompared www.packagescompared.net FREE INDEPENDENT ADVICE SPRING EDITION PackagesCompared HOW TO GET A GREAT TV DEAL 6 WAYS TO EXTEND YOUR WIFI WHERE WOULD WE BE WITHOUT TELEVISION? WHERE WOULD
More informationCisco Linksys SPA 2102
Cisco Linksys SPA 2102 Phone adapter with Router for your Internet calling 1 www.joip.com Home Phone Adapter 1. Introduction... 3 2. Signup... 4 3. Using the Linksys Phone Adapter as an ATA... 6 3. Using
More informationHControl offers you not One, nor Two, or even Three but Four vital home services with our exclusive Smart Home System.
We are proud to announce that Mandarin Lakes is one of only a handful of communities in Florida where every home is served by its own fiber optic cable. You are now able to take advantage of the next generation
More informationACN CALLING PLAN FEATURES ALABAMA GEORGIA FLORIDA KENTUCKY LOUISIANA NORTH CAROLINA SOUTH CAROLINA TENNESSEE
ACN CALLING PLAN FEATURES ALABAMA GEORGIA FLORIDA KENTUCKY LOUISIANA NORTH CAROLINA SOUTH CAROLINA TENNESSEE USING YOUR NEW FEATURES ACN customers can select from a variety of calling features each designed
More informationHow Can Telco Exploit the Internet TV Prospect?
Itu Ayazaga Kampusu Teknonekt Binasi ARI 2 A Blok Kat:6 Maslak Sariyer 34469 İstanbul/Turkey t: +90 212 328 1248 https:// White Paper How Can Telco Exploit the Internet TV Prospect? Utilizing the existing
More informationA YEAR IN REVIEW. Solid Results and Constant Innovation at Comcast Cable
2014 was another year of fantastic growth and success for Comcast. We delivered solid consolidated growth in revenue and operating cash flow, generated over $8 billion in free cash flow and increased cash
More informationInsights from Consumer. Olympic Research Labs. Horst Stipp SVP, Strategic Insights and Innovation, NBC Universal Research Columbia University May 2010
Evolution of Cross-Platform Media Use in the United States Insights from Consumer Research and NBC Universal ss Olympic Research Labs Horst Stipp SVP, Strategic Insights and Innovation, NBC Universal Research
More informationHOSTED PBX SERVICE. A Detailed Service Overview. GLOBALINX 275 Kenneth Dr., Suite 100 Rochester, NY 14623 www.globalinx.com
HOSTED PBX SERVICE A Detailed Service Overview GLOBALINX 275 Kenneth Dr., Suite 100 Rochester, NY 14623 www.globalinx.com GLOBALINX HOSTED PBX SERVICE Service Guide GLOBALINX Hosted PBX delivers all the
More information2005 Results Presentation. March, 2006
2005 Results Presentation March, 2006 2005 Key Performance Indicators As of December 31, 2005 ADSL Susbcribers 1,595,000 Unbundled Subscribers 1,120,000 Voice over IP users 1,304,000 Equipped TV Users
More informationFNC-1000 User Guide Table of Contents
FNC-1000 User Guide Table of Contents Table of Contents Page 1 Package Contents Page 2 Open Box & Remove Content Page 3 Connecting the FNC-1000 Page 4 Initializing the FNC-1000 Page 5 FNC-1000 Controller
More informationCommunications. Convergence, Technology, and National Outlook. NCGA Revenue Laws Study Committee December 12, 2005
Communications Convergence, Technology, and National Outlook NCGA Revenue Laws Study Committee December 12, 2005 Overview Part I: Communications Convergence New Technologies & Internet-based Services Part
More informationAnonymous Call Rejection
Contents Anonymous Call Rejection 4 Call Block 5 Call Forward 6-7 Call Return 8 Call Waiting 9 Caller ID 10-11 Do Not Disturb 12 Find Me 13 Selective Call Forwarding 14 Speed Dial 15 Three-Way Calling
More informationCable Facts & Figures
Cable Facts & Figures Cable networks go into the home of 6 million customers in the European Union, providing Digital TV, Broadband Internet, and Telephony services YE 13 Data Including All EU 8 Member
More informationTime Warner Cable Business Class Phone User Guide
Features of Business Class Phone Caller ID When you receive a call, the name and telephone number of the person calling you is shown on your Caller ID display screen. To use Caller ID: 1. When you receive
More informationBringing value back to voice. Your Guide to Broadband for Business
BROADBAND FOR BUSINESS Bringing value back to voice. Your Guide to Broadband for Business TELEPHONE Service 1 Business Phone Services from LUS Fiber connect you to affordability and opportunity. You re
More informationCOMCAST DIGITAL VOICE USER GUIDE
COMCAST DIGITAL VOICE USER GUIDE WELCOME TO COMCAST DIGITAL VOICE Go ahead. Pick up your phone. Call your neighbor. Your best friend across the country. Or your cousin in Europe. Now that you have Comcast
More informationDVR Guide. Dual Tuner HD-Capable DVR. You go get the popcorn. Your show waits for you.
DVR Guide Dual Tuner HD-Capable DVR You go get the popcorn. Your show waits for you. USING YOUR REMOTE CONTROL TV: When programmed, enables control of your TV. Cable: Enables control of your digital cable
More informationAT&T U-verse TV and high speed internet
Product Brief AT&T U-verse TV and high speed internet Business edition Set your business apart with TV service and Super Fast Internet access! Potential Benefits R educe customers perceived wait times
More informationEXHIBIT 4 ADVERTISEMENTS SHOWING VOICE AND BROADBAND OFFERINGS
EXHIBIT 4 ADVERTISEMENTS SHOWING VOICE AND BROADBAND OFFERINGS LOCK IN YOUR PRICE FOR LIFE. 25 UNLIMITED LOCAL & LONG DISTANCE PHONE * Great news! Now you can switch to Cable ONE Standard Phone for just
More informationENJOY ENTERTAINMENT BETTER
TV ENJOY ENTERTAINMENT BETTER 1 2 Table Of Contents 4 Setting Up Your Remote Control 5 Find Channels/Search 7 Aspect Ratio Settings 8 Output Resolution Settings 9 Parental Control 10 Menu Bar 10 Settings
More informationYou have made a great decision in selecting Hotwire as your IPTV provider.
IPTV USER S GUIDE WELCOME TO HOTWIRE COMMUNICATIONS You have made a great decision in selecting Hotwire as your IPTV provider. When it comes to Fiber Optic Technology, Hotwire is on the forefront. Hotwire
More informationThe Next Growth Era for Japan s Pay-TV Business. Toru Kato Director, General Manager, Media Business Unit Jupiter Telecommunica:ons Co., Ltd.
The Next Growth Era for Japan s Pay-TV Business Toru Kato Director, General Manager, Media Business Unit Jupiter Telecommunica:ons Co., Ltd. (J:COM) Japan s Pay-TV market today Terrestrial: 7 channels
More informationAddress Book. Store all of your contacts in your online Address Book.
Contents Address Book 4 Anonymous Call Rejection 5 Call Block 5 Call Forward 6-7 Call Logs 7 Call Return 7 Call Waiting 8 Caller ID 9 Do Not Disturb 10 Find Me 11 Outbound Caller ID Block 9 Selective Call
More informationTable of Contents. Table of Contents
Table of Contents COPYRIGHT 2011 Entone, Inc. All rights reserved. This document contains proprietary information protected by copyright. No part of this publication may be reproduced, stored in a retrieval
More information