END-USER FEATURE OVERVIEW

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1 DATA SHEET Alianza s Cloud Voice Platform equips service providers with a comprehensive and expanding suite of end-user features and functionality. It s easy to add full-featured voice services to broadband services and deliver the communication services that subscribers expect. Service providers powered by Alianza are deploying the most flexible and profitable voice solutions available. RESIDENTIAL Alianza s residential solution includes all standard home phone features along with all advanced functionality like simultaneous ring, find-me/ follow-me, and voic to . The solution includes full regulatory compliance, easy customization and flexible calling plans. IP PB Call Handling Advanced Call Forwarding Call Forward Always Call Forward Busy Call Forward No Answer HOSTED IP PB Addresses hosted IP PB requirements with autoattendant, extension-toextension dialing, IVR, support for multiple branch offices, customizable calling plans and advanced call handling. The programmability of Alianza s platform means these features can be extended to productivity and CRM environments to deliver unified communications (UC) as a service. Call Forwarding - Remote Access Call Forwarding Out of Service Call Forwarding Phone/ Web Integration Call Forwarding Selective Call Forwarding Status Check Do Not Disturb Scheduled Call Routing

2 BUSINESS LINES Allows service providers to address small office needs with multi-line hunt groups, advanced call forwarding and other hosted call control features to analog phones and key systems. TRUNK Alianza s ing solution enables service providers to deliver connectivity solutions to businesses with PB, IP PB and UC infrastructure on their premises. The flexible solution can be configured for customers ranging in size from one trunk to customers who require 500+ simultaneous calls. Adding more capacity is easy, and can be configured and in real-time in minutes. ETEND VOIP WITH SOFT CLIENTS The Alianza Cloud Voice Platform is built with mobility and unified communications in mind. Service providers can extend the features and functionality of residential and business voice to other devices including smartphones, tablets and PCs. IP PB Call Hold Hold Hook Flash Hold Music on Hold Call Screening Call Screening - Anonymous Allow/ Forward/Rejection/ Voic Call Screening - Custom Allow/ Forward/Rejection/ Voic Call Screening - Toll Free Allow/Forward/ Rejection/Voic Call Screening/ Selective Call Allow Call Screening/ Selective Call Forward Call Screening/ Selective Call Reject Call Transfer Call Transfer - Attended Call Transfer - Blind Call Waiting Call Waiting Disable Call Waiting per Call

3 MULTIPLE APPLICATIONS Supporting greenfield voice launch, market expansion, migration to VoIP or as a VoIP 1.0 replacement, the Alianza solution portfolio provides the clear choice for voice. Providing a better business model, lowest TCO, and faster time to market, the Alianza Cloud Voice Platform delivers a comprehensive feature-set for residential and business voice services. Alianza addresses the voice delivery needs for: Cable providers MSPs/VARs Mobile operators Satellite and wireless ISPs Telcos IP PB Caller ID Caller ID Caller ID Block All Calls Caller ID Block per Call Caller ID Enable per Call Caller ID to Set Top Box Calling Line ID Delivery Calling Line ID Delivery - Internal CNAM (Caller ID Name) Vanity Caller ID Name Calling Plan Restrictions 900/976 Call Blocking Dialing Restrictions Devices 911 Multi-Device Support Shared Devices Soft Client Support Video Call support

4 IP PB Dialing Call Return Conference 3-Way Dial from Phone Call Logs Extension-to-Extension Dialing Localized Dialing Experience Redial Directory Listing Directory Listing Fax Fax Support Fax to Hunt Groups Account Calling Plans MLHG Multiple Membership Multi-line Hunt Groups (MLHG) Multiple Appearance Directory Numbers (MADN) Overflow and Failure Forwarding Pilot Number

5 IP PB IVR/Auto-Attendant Auto-Attendant Company Directory Device Ring Groups IVR (Interactive Voice Response) IVR Builder GUI Scheduler User Ring Groups Language Multilingual Error Messages Multilingual Telephone Interface Multilingual Voic Access Phone Number Direct Inward Dialing (DID) Toll-free Numbers Virtual Numbers Local Number Portability Regulatory and Public Services 211 Community Services Assistance 411 Directory Assistance 711 TRS 911 Emergency Services Lawful Intercept Support

6 IP PB s s Dynamic Call Capacity Registration-based Credentials Voic and Unified Messaging Voic Access on Power/Connectivity Failure Voic Message Advanced Playback Options Voic - Multiple Greetings Voic Message Call Back Voic - Shared Voic - Sub mailboxes Voic Message Waiting Indicator (MWI) Voic to /Unified Messaging Voic - Visual Voic Voic Visual Message Waiting Indicator (VMWI) User Call Handling Call Forking Find-me/Follow-me Shared Call Appearance Simultaneous Ring Web Portal Branded End User Portal Call Features Call History Voic Alianza Alianza and associated logo is a trademark of Alianza, Inc. Other names may be trademarks of their respective owners. The content in this document is for informational purposes only and is subject to change by Alianza without notice. Alianza assumes no liability resulting from technical or editorial errors or omissions, or for any damages resulting from the use of this information. 2/2016