Project Management: Trainee Guide Module 5 POST IMPLEMENTATION

Transcription

1 200 Project Management: Trainee Guide Module 5 POST IMPLEMENTATION Bridges Social Development Project Management Training Program 09/09/2009

2 PROJECT MANAGEMENT TRAINING PROGRAM FRAMEWORK Module Topic Highlights Learning Resources Estimated Time Requirements 1. Introduction to Project Management A. Key learning principles B. Introductions and logistics C. What is a project? D. Elements of a project E. Project management toolkit and case study F. Personal experience with projects G. Individual commitment to learning 2. Project Proposals A. Project proposals B. Evaluating alternatives C. Getting approvals Trainer s Guide and Trainee s Guide are resources available to support the entire training program Project Proposal Tool 1.5 hours hours 3. Project Design and Plan A. Project Charter Plan first, then do! What is a project charter? Key elements of a project charter B. Team Creation Establishing project team values Roles and responsibilities Conducting project team meetings C. The Project Plan Introduction to the Detailed Project Plan Using the milestones Setting tasks Completing the Project Plan D. Budgeting Introduction to Cash Budgets Creating a budget E. Risk Management Anticipating and mitigating risks 4. Plan Implementation A. Implementing the Project Plan Tasking and tracking Scope management Risk monitoring B. Change Management The human dynamics of change and transition Leading change Building change into your project plan Project Charter Tool Case Study Project Charter Tool Team Tools Project Charter Tool Detailed Project Planning Tool Cash Budget Template Budget Detail Worksheet Template Risk Matrix Tool Project Charter Tool; Detailed Project Planning Tool; Variance Analysis Report; Risk Management Status Report 3 hours hours 1 2 hours 2 hours 1 hour 1.5 hours 2 hours 5. Post Implementation Review A. Evaluating projects B. Lessons learned C. Project management training evaluation Post Implementation Review Tool 1.5 hours Module 5: Trainee Guide Page 2

3 TABLE OF CONTENTS PROJECT MANAGEMENT TRAINING PROGRAM FRAMEWORK... 2 MODULE 5A: EVALUATING PROJECTS... 4 MODULE 5B: LESSONS LEARNED... 5 MODULE 5C: PROJECT MANAGEMENT TRAINING EVALUATION... 9 Module 5: Post Implementation Review Page 3

4 MODULE 5A: EVALUATING PROJECTS After a project is concluded, it is important to look back to assess the project: to evaluate the results, identify positive and negative lessons learned and agree to follow up steps. Module 5: Post Implementation Review Page 4

5 MODULE 5B: LESSONS LEARNED Small Group Activity: Based on the additional information provided, about the project outcomes for the Healthcare Case Study or your own, review the Project Charter and complete the Post Implementation Review for the project. If you worked on a different Case Study, your answers should relate to the facts of your case study. To be able to assess the Lessons Learned from your project, you need to look at the Deviations from the Planned Objectives. Ensure you include the following: Project Name: Project Number: Module 5: Post Implementation Review Page 5

6 Project Description: Deviations from Planned Objectives Compare what you had originally planned to deliver with the project and what was ultimately delivered in the end. Planned objectives can and should be taken from the original Project Plan and Project Charter. OBJECTIVES OUTCOMES RESULT X Reasons for deviations Provide a summary of the project organisation. Explain or provide information on problems (e.g. roles and responsibilities, timeframes, risk management etc.) Provide an explanation of when the objectives and outcomes did not match consider what contributed to the mismatch. Do not try to justify but rather simply state the facts. Module 5: Post Implementation Review Page 6

7 Review Tool Project Focus Achievements Areas for Improvement Suggested Future Mitigation Scope Timelines Budget Management Quality Management Change Management Risk Management Under the heading Achievements, list the most important positive outcomes or lessons learned from the project. In the next column, under the heading Areas for Improvement, identify deficiencies in the project where improvements could be made. In the final column, under the heading Suggested Future Mitigation, identify actions that can be taken to improve future projects. Module 5: Post Implementation Review Page 7

8 Distribution Copies of this document have been issued to: Version Name Title Date Issued Initials Module 5: Post Implementation Review Page 8

9 MODULE 5C: PROJECT MANAGEMENT TRAINING EVALUATION Individual Exercise: Refer back to the Individual Exercise completed in Module 1F. Look at your answers to those questions, and think about what you wanted to learn about project management at the outset of this training. Think back to projects that you have been involved with over the past few years.as project team leader, project champion and/or a member of the project team. List 2 or 3 of these projects, large and small, and your role: Project My Role Were all of these projects effective? Were all the outcomes positive? Which project did you enjoy the Discussion Question: Has this training met your needs? Will this training help you to initiate, plan and implement projects more effectively? What changes to the training would you suggest? Are there any Project Management topics that you would like to continue to study independently? *Please take time to complete the formal evaluation form in the Project Toolkit: Additional Resources. Your comments will be very helpful in improving the training we provide. Module 5: Trainee Guide Page 9

10 Additional Resources: resources available at training.canadabridges.com if you would like to dig deeper. CONGRATULATIONS On your successful completion of the Project Management training! Module 5: Trainee Guide Page 10