Performance Information Analyst - Business Intelligence

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1 Performance Information Analyst - Business Intelligence Job description Job title Location Business unit Grade and salary range Reports to Performance Information Analyst Wellington Organisation Direction Paygroup 1 Payband G Manager, Organisation Strategy and Performance Welcome to Statistics New Zealand Who we are Statistics New Zealand Tatauranga Aotearoa is the country s main provider of official statistics. We also lead the Official Statistics System (OSS), which coordinates all statistics produced by government departments. Our aim is to inform society. Official statistics are used by government, local authorities, businesses, community groups, and individuals. They are useful for: keeping track of and understanding the state and progress of New Zealand steering the economy to improve the prosperity, security, and opportunities of New Zealanders informing debate and making decisions. Statistics NZ is a department of the New Zealand Public Service. Our duties and responsibilities are set out in the Statistics Act What we want to achieve The work we do contributes to creating an informed society using official statistics. The impact of our work and activities is that New Zealand gets the statistical information it needs to grow and prosper. Statistics 2020 Te Käpehu Whetü Statistics 2020 Te Käpehu Whetü is the organisation s programme of change for the 10 years to It drives what we do and how we do it. It takes into account our internal environment (eg aging IT systems, current culture), and external factors like ensuring that we produce relevant future statistics and meet customer needs efficiently. The Mäori name of the programme literally translates to star compass. This signifies the sophisticated navigation system necessary to get us to where we want to go. Our roles in New Zealand s Official Statistics System As leader of the OSS we: ensure that New Zealand gets the information it needs

2 advise the government on the policies, priorities, costs, and benefits of statistical activities coordinate statistical activities across government encourage other government departments to share ownership of the OSS and to re-use data define the objectives that different departments will focus on together ensure that official statistics provide value for money. As the country s main provider of official statistics we: report on trends, patterns, and changes to New Zealand s population, economy, society, culture, and environment ensure our statistics are relevant for our customers continually improve what we do and how we do it set an example for other government departments to follow ensure complete confidentiality for all our data maintain the highest level of credibility and integrity in our statistics. Our core values are: leading connecting communicating statistical excellence integrity confidentiality and data security. Our commitment to the Treaty of Waitangi Statistics NZ works to ensure that the statistical needs of Mäori are identified and progressively met. This complies with the principles for government action on the Treaty of Waitangi.

3 Summary of your role Responsibilities: Reporting to the Manager, Organisation Strategy and Performance, the Performance Information Analyst is responsible for driving the development and continuous improvement of performance measurement (KPIs) within the organisation, as part of an organisation-wide Business Intelligence project. Attention to detail, a strong work ethic and ability to deliver complex projects are critical for success in this position. The Performance Information Analyst: - is responsible for the development, implementation and continued management of performance measurement tools and analysis, including capability building such as forecasting. - will work closely with teams from across the business to develop performance measurement. - will have significant and continuous engagement with the Senior Leadership team. The Performance Information Analyst is responsible for: Developing and maintaining business metrics for the organisation covering all aspects of the business Leading the development of performance tools to be used by the organisation to facilitate discussion and performance improvement at the leadership level Ensuring all measures and associated targets are communicated, measured, tracked and regularly reviewed Providing support to teams, support functions and senior management relating to business analysis of trends and results Maintaining strong relationships with various stakeholders (both internal and external) to ensure reporting is effective, timely and value-added You will be accountable for the work you do, and contribute positively to the values and outcomes outlined in our strategic plans, including Statistics 2020 Te Kāpehu Whetū, and our Statement of Intent. You will report to Manager, Organisation Strategy and Performance. On a day-to-day basis you will report to Project Manager, Business Intelligence. As a Performance Information Analyst you will need to: be a highly motivated self-starter have the ability to take concepts, identify key items and deliver in a timely fashion show exceptional analytical skills and close attention to detail, with the ability to relate to the big picture demonstrate the ability to prioritise, negotiate and manage numerous commitments be comfortable taking on responsibility be able to build relationships across the organisation have a strong process, planning and execution orientation listen, understand and respond effectively to others take a creative approach to presenting performance measurement information, particularly in regard to visualising data. Detailed description of your role

4 You will be expected to: Support business improvement Develop performance reporting Participate in key projects Build connections and work collaboratively Communicate effectively To achieve this you will need to: provide support and advice to managers and teams on business processes and systems lead and direct the development of business requirements for business intelligence project initiatives develop a good understanding organisation business processes and systems review and identify business process and system improvement opportunities in conjunction with management teams lead the development and implementation of business process and system improvements monitor results from process improvements by initiating formal reviews and reporting results. develop an approved set of KPIs for the business coordinate and assist with performance reporting for managers across the business undertake periodic reviews and report to management on business processes and systems and make recommendations for improvements. contribute to the business intelligence project and other relevant projects where necessary. work collaboratively within the team and across the organisation to achieve successful outcomes meet with other units to build good understanding across Statistics NZ and draw connections between the work of specific teams and the business of the wider organisation develop good working relationships with customers to identify how you can meet their needs maintain positive and collaborative relationships internally and externally ensure effective communication is provided to internal and external customer communicate ideas and information to different audiences in plain English communicate clearly and concisely in all written and oral communications As a result, we will see you: have a good understanding of business processes and systems be able to provide advice and support to meet both business and IT requirements. ensure performance reporting is timely, accurate and to standards provide accurate reports within agreed timeframes. support the successful delivery of key projects across the business. ensure your engagement with others is open, friendly, and responsive build mutually beneficial internal and external relationships maintain and develop positive working relationships. be understood by all internal and external customers in both written and oral communication write clearly and concisely, and follow

5 share information and knowledge with others in a proactive, timely way that fits the purpose seek peer review of written work. the Statistics New Zealand plain English standard communicate with peers, subject matter project manager, and manager regularly. Required qualities for your role As a Performance Information Analyst you will need to: Integrity and trust be straightforward, honest and trustworthy. Intellectual horsepower be intellectually agile and capable of dealing with the concepts and complexities inherent in the position. Customer focused be focused on understanding the needs of customers and on delivering value to them. Written communicate effectively in writing, using Plain English. communications Problem solving recognise problems, analyse them, then solve them. Drive for results consistently deliver results beyond expectations. Interpersonal savvy relate well to all kinds of people and builds effective relationships. Political savvy understand and effectively navigate the political environment. Strategic agility look ahead, making credible predictions of likely future scenarios, and developing strategies and plans that address those scenarios. Standing alone demonstrate personal integrity, responsibility and reliability. Business acuumen have a good understanding of developments in, and influences upon, the environment in which the organisation operates. Perspective contextualise issues appropriately and is able to discuss and speculate about possible future scenarios. Managing vision and purpose inspire and motivate people by talking positively and in an accessible way about the organisation's purpose Skills and present a good tertiary academic record experience understand - performance measurement frameworks - performance improvement drivers - planning and implementing business information systems Experience in strategic planning, budgeting and reporting processes Experience of government Knowledge of the whole of government budget process Knowledge of non- financial and financial performance planning, monitoring and reporting processes Experience in establishing performance frameworks within the public service Experience designing and providing leadership to organisation initiatives aimed at aligning strategy, culture, systems and processes with organisational outcomes An awareness of economic, social and governmental influences, the political environment and other agencies and groups likely to impact on Statistics New Zealand Qualifications have a suitable qualification or relevant experience within government Our workplace: your workplace

6 Statistics NZ endeavours to provide a working environment that encourages the development of an individual's potential and their contribution to the organisation, by offering challenges and opportunities. We value staff from diverse cultural backgrounds and staff with active interests outside work. We provide a supportive environment so that individuals can balance their working life and personal life. This is achieved through policies for work and family life, equal employment opportunities (EEO), and a healthy and safe work environment. All departmental offices are smoke-free. We are committed to developing an EEO work place. All staff are required to comply with our EEO policy. Discrimination on the grounds of race, colour, sex, nationality, ethnic origin, sexual orientation, religion, disability, family, age, and marital status is not tolerated.

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