Team Leader Business Information Data Warehouse Business Information Data Warehouse

Transcription

1 Position Title Group/Team Location Reports to HR reference Team Leader Business Information Data Warehouse Business Information Data Warehouse Information Wellington Manager ICT Service Delivery Tertiary Education Commission Te Amorangi Matauranga Matua The TEC seeks to develop a world-leading education system that will equip all New Zealanders with the knowledge, skills and values to be successful citizens in the 21 st century. To do so, TEC needs to direct the Government s investment in the provision of high-quality post-secondary school education effectively. Below is a high-level view of the structure of TEC: Chief Operations/ COO Finance/ CFO Information/ CIO Chief Advisor/ Manager Office of the Chief Chief Advisor Maori Operations Finance Information More information can be found on our website:

2 Information The Information is responsible for end-to-end ownership and accountability for all information systems supporting the operational deliverables of the broader organisation. In particular this includes the development, maintenance, management and optimisation of TEC s ICT and information management systems and interfaces, including TEC s data and information warehouse. The performs data analysis and reports on sector-wide performance, delivers training and system support to staff, including the helpdesk function for the systems and applications deployed across TEC and oversees TEC s records management responsibilities. Business Information Data Warehouse The Data Warehouse Group is responsible for developing, maintaining and continually improving upon the quality and accessibility of data to the wider organisation. This includes an overlay of BI tools that will enable TEC staff to quickly access information that can be relied on for the generation of reports, analysis of trends and ministerial briefings. Position Purpose The role is focussed on running a team delivering information to business users. This is a highly client focussed role, with a very strong emphasis on establishing trusted relationships with business representatives and subject matter experts. The role ensures that business requirements are captured, understood and prioritised, and delivered to the satisfaction of the customer. The role is also responsible for embedding BI and DW good practice, and developing a BAU support knowledge base for on-going BAU use. Dimensions of Position Direct Reports 7 Total Number of Reports (direct and indirect) 7 Operating budget To be determined Delegation level Tier 4 (interim arrangement) Remuneration grade IT22 Development level Manager Key Relationships Internal Senior Management Team Managers and staff in Information Managers and staff in Finance and Operations s and Office of the Chief External Education sector agencies Other Government agencies as required

3 Vendors, suppliers, consultants & contractors Sector stakeholders Key Accountabilities The appointee to this position will be expected to: Manage the team on a day-to-day basis, ensuring workflows are managed and members are coached to their full potential Monitor the quality of deliverables, manage risks to ensure stability and protection of supported environments, liaise with project teams impacting on the DW and BI to deploy new releases and accept project deliverables Guide and support customers of the DW and BI, collaborate with stakeholders on data governance issues Lead the development, maintenance and enhancement of BAU support artefacts for transition and BAU use Embed DW and BI best practice with the team, including appropriate processes and documentation are in place and adhered to Management of People and Performance Models behaviours and shares expertise to motivate others to develop their potential and maximise the contributions of individual staff in line with a strong organisational vision. Manages and optimises the use of allocated financial resources. Contributes to managing and optimising the performance of the and TEC as a whole including achieving through others. Aligns capability with long term needs by identifying capability development needs and address those constructively. Sets clear expectations, monitors performance, and ensures accountability to required standards through active performance management and development. Contributes to performance improvements by promoting a culture of continuous improvement. Ensures the workplace is healthy and safe for staff and visitors. Leadership Acts as a role model for staff, communicates and gains acceptance of the TEC s vision, goals and organisational values and gives effect to the Code of Conduct. Responds constructively to changing conditions and circumstances, and promote a positive attitude to change. Sets and enforces high standards for staff in their interactions with service providers stakeholders and colleagues. Sets high organisational standards for efficiency and effectiveness in day-to-day service delivery aligned with the TEC s strategic direction. Contributes to identifying and building the desired organisational culture across the TEC.

4 Fosters integration across directorates and teams through cohesive systems, policies, processes, procedures and decisions. Supports a unified TEC approach to change and change activities to ensure successful implementation of the TEC s overall programme of transformation, in order to achieve: o Excellence in the delivery of operational services o Services that are aligned with Government priorities and expectations o Services that are delivered in the most cost effective and efficient way; so that o Public and government confidence in the TEC continues to be built and maintained over time. Risk Management Encourages staff in managing risk through a proactive approach to risk management and ensures there is capability at all levels to manage risk. Ensures the consistent application of risk management and quality assurance frameworks and procedures across the Commission. Contributes to risk identification at a and organisational level to manage emerging issues and events. Contributes to the formulation and implemention of a strategic risk strategy to effectively integrate strategy and risk management to shape future organisational success. Supports the Commission, from a risk management perspective, for the strategic and critical operational implications as a result of legislative or regulatory changes. Job Description and Scope of Duties The job holder is expected to perform such other duties as can reasonably be regarded as incidental to the job description, and such other duties reasonably within their experience and capabilities as may be from time to time assigned following consultation. Once appointed a programme of work will be developed with the appointee that will set out the specific tasks and time frames to achieve the key deliverables for this position. Progress will be monitored through TEC s Performance and Development Programme. Person Specifications Required for Effective Performance in Position Qualifications and technical skills Degree in ICT, information management or related discipline Communication and interpersonal skills Negotiation skills, politically and organisationally savvy Exceptional project management skills Technical experience of at least one major database (preferably Microsoft stack) Experience and knowledge 5 or more years experience in ICT or IM management roles Experience working in highly-regulated environments In-depth knowledge of the tertiary education sector

5 In-depth knowledge and experience of central government Expected behaviours for this Position Ability to connect with people: o Understands and predicts how groups work, behave and respond o Minimises risk, engages people, promotes continuous improvement Is a team player: o Takes whole of organisation approach, collaborating with peers and encouraging others to work together o Known for grace under pressure and candid style that promotes open exchanges o Handles tough questions, thinks on their feet and does not let own interests get in the way Is an ambassador and champion for One TEC: o Leads by example, tells the organisation s story, engages staff in the vision o Creates an environment of ownership, understanding and support for the organisational direction Deals with ambiguity: o Outstanding leader in unpredictable conditions o Others look to them to quickly assess the situation and provide clear direction and vision Management and leadership: o Acts with courage, takes accountability o Builds and manages high-performing teams, coaches and motivates others o Leads change and manages conflict o Thinks and acts strategically Self-management: o Acts with integrity, is self-aware and has energy and drive o Innovative management style, learns on the fly o Committed to self-development Ka Hikitia (Managing for success): o Pou Hono (Valuing Maori) o Pou Mana (Knowledge of Maori context) Other Requirements Travel throughout NZ may be required