JOB PROFILE. For more detailed information about Internal Affairs, go to our website:

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1 JOB PROFILE Job Title: Enterprise Architect Business Unit: Chief Architect Business Group: Government Technology Services Branch: Reporting to: Chief Architect Location: Wellington Grade: 22 Date last reviewed: 11 October 2010 The Department of Internal Affairs Te Tari Taiwhenua The new Department of Internal Affairs was established on 1 February 2011, and amalgamates the roles and functions previously undertaken by the former Department of Internal Affairs, Archives New Zealand, the National Library of New Zealand, the Office for the Community and Voluntary Sector (formerly within the Ministry of Social Development) and the Government Chief Information Office (formerly within the State Services Commission). The Department has a unique role in nurturing the development of the country s nationhood, identity and culture. The Department maintains the collective memory of the nation and connects it to the present and future. As New Zealand s oldest government department, it has a continuous link back to the Colonial Secretary s office and the signing of the Treaty of Waitangi. Purpose The Department of Internal Affairs serves and connects people, communities and government to build a safe, prosperous and respected nation. For more detailed information about Internal Affairs, go to our website: Branch Overview The branch promotes efficient and innovative access to, and management, storage, preservation, and conservation of knowledge, information and heritage collections and taonga, for the benefit of government and New Zealanders. The new branch combines National Library, Archives New Zealand, and Government Technology Services together into a single branch, along with information-related services and the Government Chief Information Office. Enterprise Architect, Government Technology Services JE ref: 1186 Page 1 of 11

2 Business Group Overview The purpose of Government Technology Services (GTS) is to improve the delivery of services to citizens and to reduce costs to government through the development, delivery and promotion of Common ICT Capability. This includes the development of the Government Enterprise Architecture and the Government 3 year ICT Roadmap. GTS does this by providing outstanding service to DIA, government agencies (our clients) in the areas of; Government Enterprise Architecture Development and Management Government ICT Roadmap Development Enterprise Service Management Asset Management Security Management ICT Service Design and Development Programme and Project Delivery Business Analysis System Testing Solution Development and Support for core, common and unique systems GTS specialises in the development, delivery and support of systems used in DIA and also for Common ICT Capability, including; High integrity systems, such as those used for identity management Igovt all-of-government identity and access management Digital Information management, storage and access, Emergency Management and Civil Defence Regulations and Compliance such as the Integrated Gaming Platform Government secure communications, such as SE and one.govt Grants Management Systems Platforms for Web Service Delivery Enterprise services supporting DIA staff and Ministers GTS achieves this by focusing on clients, our people and our suppliers, with a resolve to always improve. Position Summary The Enterprise Architect is a key role in enabling DIA with our All-of-Government focus to deliver on its strategic and operational outcomes. It is a major contributor in the delivery of business solutions for All-of-Government, including DIA ICT delivery that meet business needs and comply with departmental standards, Government standards, technology governance, and guidelines by ensuring the provision of professional architecture services. The Enterprise Architect role provides leadership across all Information and Communication Technology (ICT) domains influencing our investment and catalysing customer focused business delivery. The key facets to the role are: Enterprise Architect, Government Technology Services JE ref: 1186 Page 2 of 11

3 Lead and contribute to the formation and implementation of the architecture, methodology and standards for DIA and All-of-Government Drive best architecture practice and continuous improvement Ensure Enterprise Architecture practices advance strategic objectives Keep current with global trends in Information and Communications Technologies ensuring appropriate and current technology solutions are applied to the business Ensure strong alignment with execution teams and practices Key Responsibility Areas Key Responsibility Areas Enterprise Architecture Accountability Statement Enable the execution of business vision, strategy and the realisation of high level business requirements with appropriate ICT solutions. Ensure Enterprise Architecture practices advance strategic objectives such as delivering technologyenabled business innovation, identifying cost savings and achieving operational efficiency and effectiveness Ensure client and GTS Architectures are fit for purpose Develop, implement, maintain and evolve Enterprise Architecture for DIA and All-of-Government as assigned Contribute to the development of Government wide Enterprise Architecture Manufacture and evolution architecture viewpoints including: Defining Current and Target State Architecture Define and maintain current baseline of architectures including standards, interfaces, models, patterns, and techno-economic considerations Consider a number of architectural viewpoints to ensure that all stakeholder concerns in the required system are considered Define a clear roadmap outlining the journey from current to target state architecture Select a high-level model and patterns for the architecture Establish a set of criteria for service selection Select the services required Validate that business goals are met Defines the architecture in detail Conduct gap analysis to identify any missing functionality Defining Transition Architecture Defines interim architectures that achieve target architecture Defines building blocks for interim architectures Plans and delivers the interim architecture through the architecture Programme or Work Balances delivering interim architecture, target architecture and solutions that achieve the short-term goals of the project and business groups Defining Business Architecture Integrates design of core business rules, processes and Enterprise Architect, Government Technology Services JE ref: 1186 Page 3 of 11

4 Key Responsibility Areas Enterprise Architecture Effectiveness Strategic vision refinement and translation Technology research, planning and business consultancy Accountability Statement technologies to achieve optimal implementation of the desired All-of-Government outcomes Defines business models and align with business functions and technology Defines Current and Target business models Plans and deliver the Target business models through the architecture Programme or Work. Manage and drive improvements in Architecture and Technology processes Drive improvements in cost, quality and time-to-deliver performance in effectiveness of execution Ensure all facets of architecture are knowledge captured, including the close inter-working with the EA Modelling practitioner Work closely with the execution teams, in particular the Solution and Technical Architects to ensure continuous improvement is the norm Contribute to the GTS Architecture business plan Develop individual work plans from the business plan Monitor and report progress against the work plan including key achievement reporting Take remedial action as identified with management to ensure business results are achieved as planned Ensure quality of assigned completed project work from an architecture practice perspective Recommend changes as appropriate to enhance the effectiveness of the architecture team efforts Ensure architecture activities support and comply with requirements of DIA Project Methodology and the SDLC, to agreed quality standards Translate high level vision into bounded technology capabilities Refine strategy resulting in the definition of principles, standards, architectures and technology roadmaps that guide technology selection, execution, operation, refresh and overall evolution of technologies to enable the business Enable the delivery of solutions by translating strategy into bounded architecture with roadmaps, architectures and governance that achieves line of sight to the business need and time/cost/quality expectations Collaborate across All-of-Government strategy functions and with agencies to ensure strategic vision can be reflected in appropriate ICT delivery Manufacture artefacts such as Whitepapers that make the strategic vision refinement simple for stakeholder groups to understand Communicate strategy effectively with stakeholders Research technologies that have the potential to further enable business efficiency and effectiveness Manufacture artefacts such as Whitepapers outlining key Enterprise Architect, Government Technology Services JE ref: 1186 Page 4 of 11

5 Key Responsibility Areas Technology option review and selection Technology solution delivery Technology governance Accountability Statement technology research findings Manufacture executable roadmaps to enable business transformation Provide consultancy to help guide business thinking and transformation Ensure quality in every engagement across our All-of- Government clients Review technology options and enable business outcomes by selecting technologies to meet needs Actively participate in RFI/RFPs to ensure technologies selected are traceable to the business need and clear on why they are the best fit-for-purpose solution Be the lead Enterprise Architect on programme/project assignments to ensure the execution delivers agreed architectures that met business and technical requirements and achieve desired time, cost and quality metrics Provide leadership and direction, particularly in relation to work flow and work allocation, to project teams (including vendors, project team, GTS operational staff) to ensure alignment to frameworks and successful delivery of architectural solutions. Provide Technology Governance oversight and mentoring to programmes/projects to ensure solutions met compliance requirements Where assigned enable execution by defining and bounding a solution that will deliver to the business needs Enable and ensure lifecycle wide adherence to the Technology Governance processes Is the authority for determining conformance of designs with technical standards Govern over the full technology lifecycle to attain a greater level of quality in execution Ensure technology solutions are presented through the Architecture Review Board (ARB) and attain a high standard Thought Leadership Drive best architecture practice and continuous improvement to ensure that the Enterprise Architecture function is high quality and well placed to meet both business and stakeholder expectations Manage and monitor international standards and global trends to identify standards and technologies that may deliver technology-enabled business innovation Actively participate in assigned international standards development and leverage Attend and participate in assigned standards activities to ensure DIA is aware of and is also actively evolving standards to meet business requirements as practical Ensure institutionalisation of business critical standards in our architecture through Whitepapers, and related artefacts Enterprise Architect, Government Technology Services JE ref: 1186 Page 5 of 11

6 Key Responsibility Areas Proactive, professional and effective management of client / stakeholder relationships and agreements Health & Safety Accountability Statement Provide expert advice for architecture matters, including: o Enterprise Architecture engagement processes o Consistent articulation of all GTS Architecture artefacts and directional considerations Identify DIA and other business change risks in a timely fashion and addresses appropriately Establish and maintain strong relationships across agencies and the Department to achieve a trusted advisor status Develop and maintain positive relationships with key internal stakeholders and users of Architecture services (including DIA) Develop agreed, clear and documented understanding of client and stakeholder requirements Establish, build and maintain effective working relationships with key related teams such as Programme, Project, Business Analysis, Testing and Operations Take personal responsibility for keeping self free from harm Follow safe working procedures Report incidents promptly Report hazards promptly and suggests appropriate remedies Know what to do in the event of an emergency Co-operate in implementing rehabilitation plans Key Working Relationships Internal Chief Architect Manager, Technology Solutions Senior Enterprise Architecture Modeller IT Group managers and teams Programme & Project Managers Business Group stakeholders External Key Vendors Other government departments Accountabilities/Delegations Staff Management Number of direct reports Number of staff reporting to the direct reports Delegations Human Resources Delegations Financial Delegations Security Clearance Level Nil Nil n/a n/a Confidential Enterprise Architect, Government Technology Services JE ref: 1186 Page 6 of 11

7 Special Requirements (education, skills, knowledge, experience) Significant experience with ICT architecture particularly in the government sector or major experience in a commercial environment Comprehensive understanding of business planning and how these are refined down to implementing business change Preferred mix of functional/business and technical experience Proven understanding and experience of good business analysis practice, standards and methodologies Management level skills in the facilitation of collective decision-making Strong interpersonal and networking skills and the ability to communicate with credibility i.e. must have relationship management, negotiation and influencing skills, which can be applied at the most senior levels of the organisation or with external stakeholders Proven presentation and communication skills, both written and verbal Experience in at least two IT disciplines (such as technical architecture, solution architecture, network management, application development, information analysis, database management or operations management) in a heterogeneous environment or minimum five years of experience in solution architecture, business analysis or business strategic planning Knowledge of all components of a holistic Enterprise Architecture Knowledge of business re-engineering principles and processes Proven understanding and experience of Project Management methodologies, and System Development Life Cycle (SDLC) principles and practice Proven understanding and experience of quality assurance techniques in a continuous improvement environment Problem solving skills at a level to work through issues of considerable complexity, using high level conceptual thinking skills, in depth analysis in the context of the overall business issues for DIA as a whole organization, and the judgement to select and apply/recommend appropriate decisions. Specific knowledge derived from a combination of advanced academic study in an appropriate field plus the professional experience in applying knowledge in a context of a large business similar to DIA. A proven track record in managing the delivery of business solutions in a service orientated organisation and a demonstrable commitment to excellent customer service Proven ability including experience in developing a business focused and service orientated culture A broad awareness of a range of technologies and their practical applications in supporting business requirements DIA Competencies Competencies describe behaviour that reflects underlying skills, knowledge, attitudes and personal qualities required to perform a job satisfactorily. The competencies required for this job are outlined below. Achieves Outcomes This describes being proactive and innovative, and solving problems whilst managing risks, to produce worthwhile outcomes in our work and for the people of New Zealand. It connects to our vision to be a recognised leader in public service, known for innovation, essential to New Zealand and trusted to deliver. DIA major outcomes are derived from our purpose to serve and connect citizens, communities, and build a strong safe nation. Enterprise Architect, Government Technology Services JE ref: 1186 Page 7 of 11

8 Develops strategies to achieve business outcomes Seeks strategic alliances to achieve outcomes Leads business group or DIA initiatives Evaluates outcomes of business initiatives Identifies strategic and organisational risks Anticipates threats and opportunities to achieving outcomes for the business Leads inclusive planning processes Ensures initiatives and interventions support successful outcomes for all Provides Outstanding Service This describes delivering professional effective public service to clients, external and internal, who use our services or products, and for the people of New Zealand. This competency connects with our vision to be leader in public service, our purpose, and workplace principle, We provide outstanding service. Seeks to understand emerging and underlying long term needs of client groups Develops strategies to meet needs of diverse client groups Develops standards and mechanisms for quality service Empowers clients and communities to develop joint initiatives and own outcomes Seeks opportunities to improve products or services Ensures culturally appropriate policy and services are delivered Assesses impacts of new policies and procedure on clients Collaborates and Builds Relationships This is about working co-operatively, positively and effectively with and for colleagues, clients, other agencies, suppliers and stakeholders, to achieve outcomes in a public service environment. It relates to our workplace principles We value people and We act with integrity, and supports our vision to be recognised as a leader in public service. Visible and accessible to stakeholders and staff Initiates consultation with full range of stakeholder groups Works and influences across boundaries Creates a culturally safe work environment to attract and develop a diverse workforce Operates effectively in a range of cultural settings Creates opportunities and processes to support creativity, sharing of information and ideas Pulls disparate views into a coherent position Proactively manages positive working relationships Reaches negotiated positions without damaging relationships Handles issues that are politically sensitive Manages Personal Responsibilities This describes the personal, professional, and ethical conduct required in the NZ Public Service. It also describes the adaptability necessary for individual success in a changing world. This competency connects to the DIA workplace principles We value people, and We act with integrity. It connects to the Departmental and Public Service Codes of Conduct that guide our work practices and behaviour. Enterprise Architect, Government Technology Services JE ref: 1186 Page 8 of 11

9 Maintains performance under pressure Regularly assesses long term goals Looks for challenging learning opportunities Continually extends intellectual and emotional skills Reinforces values and principles through actions and words Observes trends and develops strategies for the future Demonstrates a flexible approach and finds solutions for a range of business issues Accepts and communicates political realities, implications and directions Achieves Effectiveness for Māori This describes working effectively with and for Māori colleagues, clients and stakeholders, to ensure their specific needs are identified and met, and to create a positive work environment for Māori. It relates to our Effectiveness for Māori (EfM) strategies, policies and guidelines and supports our vision to be recognised as an EfM leader in public service. Contributes to the design and/or implements EfM actions to assist the team to achieve its EfM goals Encourages and supports staff to achieve the EfM competency required in their job Analyses EfM policy and implements appropriate actions to address team, business group or department issues Designs ways to provide culturally appropriate operational services at the team, business group and DIA levels Manages Information and Uses Technology This describes managing information effectively, and using information and communication technology (ICT) to be efficient, productive, and to deliver a high standard of service in an e-government environment. This supports the DIA vision to be a recognised leader in public service, known for innovation, essential to New Zealand and trusted to deliver. Exploits the advantages offered by information technology, including e-government, to deliver outcomes for Government Ensures ICT capability is incorporated in business planning Advocates ICT opportunities to a wide audience Judgement and decision making is enhanced through awareness and knowledge of technology Leading Business Performance This specialist competency describes leading and managing people and the management of resources. Leaders of people accept the challenge for developing, coaching and nurturing their team members. Leaders maximise the quality and contributions of staff to achieve outputs, and create an environment where team members take responsibility for their actions to achieve Statement of Intent outcomes. Management of resources describes the sound understanding of and application of the most effective and efficient management practices to achieve DIA outputs and objectives. Engenders a culture of achievement, by ensuring ideas and intended actions become reality and that planned projects actually result in desired outcomes Enterprise Architect, Government Technology Services JE ref: 1186 Page 9 of 11

10 Identifies talent, encourages equitable and appropriate learning opportunities so staff develop to their potential Achieves optimal utilisation of resources through effective finance budgetary control, human resources employment relations, and management information systems; this includes having appropriate procedures and systems in place Implements conflict management to de-escalate disagreements and orchestrate solutions Has a resolute approach to face up to the difficult issues and to live with hard decisions Analysis for Decision Making This specialist competency describes adding value through investigating, researching and analysing information to inform sound fact-based decisions, innovative strategy and policy development, to achieve outcomes. Maintains a strategic overview of emerging economic, political, social and cultural issues Anticipates long term flow on effects of decisions Leads and manages the application of professional expertise, and incisive thinking Ensures optimal structuring and positioning of evidence and analysis to inform decision making Evaluates critically and accurately, applying analysis, wisdom and experience to final judgment Ensures high quality analysis that cross disciplines in multiple, high risk, high impact areas that support whole of government outcomes The table below indicates the competency levels (from the DIA competency framework) required for this job. Competency Level Achieves Outcomes 4 Provides Outstanding Service 4 Collaborates and Builds Relationships 4 Manages Personal Responsibilities 4 Achieves Effectiveness for Mäori 3 Manages Information and Uses Technology 5 Leads Business Performance 4 Analysis for Decision Making 5 Success in the Job You will know you have been successful when you have achieved the results and demonstrated the competencies outlined above. Within 6 weeks of your commencing in the job, your manager will agree with you the detail of your performance agreement for the year. Note: Job profiles and competencies may change over time. Jobholders will be notified of any changes. Consultation will take place in the event of any material changes that affect the overall scope, function and possibly size of the job. Enterprise Architect, Government Technology Services JE ref: 1186 Page 10 of 11

11 Approved Date: Name: Position: Signature: Enterprise Architect, Government Technology Services JE ref: 1186 Page 11 of 11