Student Tech Guide. Get Connected with Information and Technology Services. link.mnsu.edu/studenttech. Big ideas. Real-world thinking.

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1 Student Tech Guide Get Connected with Information and Technology Services Find this Student Tech Guide online at link.mnsu.edu/studenttech Big ideas. Real-world thinking.

2 Get Started Log In To Just About Everything with Your StarID Your StarID serves as your login for essential services at Minnesota State Mankato such as E-services, MavMAIL, wireless Internet, D2L Brightspace, and more. Make sure you remember it and keep your password secure. Need to change your password or want more information on StarID? Visit mnsu.edu/starid Wireless Internet Access MavNET is Minnesota State Mankato s campus-wide wireless network. To log in, enter your StarID and password when prompted after selecting MavNET-Encrypted (the most secure network) on your computer or other wireless device. For additional setup instructions, visit mnsu.edu/its/mavnet Internet Access in the Residence Halls Wired and wireless Internet access is available in every residence hall room, and wireless access is available in all public areas of the residence halls. Find out how to to connect to the residence hall network at mnsu.edu/its/restech/networksetup 2

3 Check Your Campus Often Students will receive important information on classes, financial aid, direct deposit and other University notifications via their campus , MavMAIL. You can access your MavMAIL through the web-based client and use your StarID to log in. Read more at mnsu.edu/campushub/campusinfo/ Log in to MavMAIL at mavmail.mnsu.edu Printing on Campus: MavPRINT Students can print using virtually every device they have at more than 50 locations on campus. Once you queue up a document for print, just sign onto any MavPRINT release station and start printing. Each student is allocated $20.00 each semester (or about 400 black & white pages) for printing needs. Find out more about MavPRINT and how to print from mobile devices at mnsu.edu/its/started/mavprint IT Solutions Get the technology help you need when you need it. Ask a question or search for answers any time from any device. Find the answer to your question now at mnsu.edu/its/solutions 33

4 Get Alerts Emergency Text Message Alerts: Star Alert Star Alert is our Emergency Notification System. It allows campus community members to receive text and notifications in the event of campus-related emergencies. A Star Alert message will briefly state the location and nature of the emergency, and may include a specific action to take. Star Alert will also be used to notify you if campus is closed or if classes are delayed or canceled. You will be prompted to sign up for this optin service after you sign into E-services, or you can subscribe by changing your campus account manually at mnsu.edu/password. Read more at mnsu.edu/staralert Get Trained Turn On. Log In. Get Smart: Lynda.com Supercharge your learning with this online training resource that is free for students to use! With over 2,300 videos with topics including Microsoft Office 2016, OneNote, D2L Brightspace and Lync, spending some time on Lynda is a great way to be productive in your downtime. Read more at link.mnsu.edu/lynda 4

5 Get Protected Information SecURity: U R at the Center Minnesota State Mankato s Information Security Team recommends you protect your device by locking your device when you are away, installing antivirus and anti-malware software, and using other best practices. System Center Endpoint Protection software can help protect your computer and is available at not cost to students. Find software and learn about best practices at: mnsu.edu/its/security Let Us Help You Protect Yourself! Passwords: Longer is Stronger Passphrases are short sentences or combinations of unrelated words that seem random to a computer but make sense to you. Use a combination of upperand lower-case letters as well as numbers and symbols. Update your StarID passphrase from mnsu.edu or mnscu.edu links only. Learn about passwords and passphrases at mnsu.edu/its/security/passwords Phishing: If You Suspect Deceit, Hit DELETE Phishing s use fear and demand tactics to obtain your personal information. If you suspect a phishing message, forward the to spam@mnsu.edu Then, delete the ! Learn more about phishing and how to protect yourself at mnsu.edu/its/security/phishing Software Updates: Keep Patching and Stay Secure Most major software vendors send software updates to your computer automatically. Be wary of Internet browser pop-ups telling you to Click Here to update your computer! Learn more about official software updates at mnsu.edu/its/security/patching 5

6 Get Access Computer Access for Students The Academic Computer Center (ACC) offers computer access to students. More than 400 computers are available to use in the main lab located at 117 Wissink Hall, with another 450 computers across campus in specialized satellite labs. Machines are equipped with the latest hardware and software applications, and student helpers are available to assist you. For a list of ACC lab locations, hours of operation, and available software, visit acc.mnsu.edu/mainlab When you visit Memorial Library, you ll see computers on every floor. Some are restricted for searches, but others are available for your use on school projects or Internet research. Check out the Library s website for more information at lib.mnsu.edu D2L Brightspace D2L Brightspace is an online learning management system used at Minnesota State Mankato. Whether a course is taken online or face-to-face, D2L Brightspace is used to deliver content and supplemental materials. D2L Brightspace also includes tools for discussions, announcements, assignments, quizzes, and grades. Find out more about how to use D2L Brightspace at mnsu.edu/its/academic/d2l Campus Computer Store Visit the Computer Store in the lower level of the Centennial Student Union (CSU) for your technological needs. Plus, registered students receive educational discounts on desktops, laptops, accessories, and software. The store is open Monday Friday, 8:00 a.m. - 4:00 p.m. or you can check it out online at store.mnsu.edu 6

7 Get Software Free Software for Students In addition to Office 365 in the Cloud, enrolled students can download Microsoft Office 365 ProPlus and a host of other software for free! It s fast, easy, and available on a variety of platforms. Get started at mnsu.edu/its/student_software Office 365 Services for YOU! Microsoft Office 365 is a suite of Cloud-hosted tools that allow students to access a variety of software from any device as long as an Internet connection is available. There are no installations or updates involved just log into the service with your StarID and password. Some of the benefits include: 50 GB of storage Unlimited online file storage through OneDrive Office 365 Access to Yammer, Minnesota State Mankato s own social media network Online, real-time collaboration and editing of Microsoft Office documents Read more about the benefits Office 365 offers at mnsu.edu/office365 Windows 10 Upgrade Interested in upgrading your Windows operating system to Windows 10? Need to install Windows 10 on your Mac? Find out more about upgrade options at link.mnsu.edu/windows10 7

8 Get Tech Help The IT Service Desk Need help with technology? Contact the IT Service Desk by at by phone at , or stop by the Service Desk at Memorial Library 3010 (on the third floor). Find Technology Help Online mnsu.edu/itsolutions Computer Help for Students Living On Campus If you live in the residence halls and experience problems with your computer, Internet connection, or anything else related to technology, ResTech Services can help you out! To schedule an appointment, just call or send an to Read more about ResTech Services at mnsu.edu/its/restech Hardware Repair Need your device repaired? Certified technicians are available to complete warranty work on Apple, Dell, and HP computers purchased through the Campus Computer store, and they offer service work at a minimal charge on student computers not covered under warranty. Find out more about these services and repair fees at mnsu.edu/its/help/er.html Information and Technology Services 3010 Memorial Library (third floor) Phone: servicedesk@mnsu.edu A member of the Minnesota State Colleges and Universities System and an Affirmative Action/Equal Opportunity University. This document is available in alternative format to individuals with disabilities by calling Information and Technology Services at (V), or 711 (MRS/TTY). ITS23BR_0815 IT Service Desk Academic Year Hours Walk-In, Phone, and On-Site Campus Support Monday Friday: 7:30 a.m. to 7:00 p.m. Phone Support Only Saturday: 10:00 a.m. to 3:00 p.m. Sunday: 11:30 a.m. to 8:00 p.m. (Subject to change.) Find answers online anytime at mnsu.edu/itsolutions