Galveston College Wireless Network Users Setup Guide Version 1.0

Transcription

1 Galveston College Wireless Network Users Setup Guide Version 1.0

2 TABLE OF CONTENT 1 DOCUMENT CONTROL RECORD ISSUE AND AMENDMENT RECORD GENERAL INTRODUCTION OBJECTIVE SCOPE WHAT YOU WILL NEED BEFORE YOU LOGIN HOW TO ACCESS THE WIRELESS INTERNET: CLIENT INSTALL CLEAN ACCESS CHECKS AND VERIFICATIONS:... 8

3 1 Document Control Record Document Indication Document Title Document Owner Security Classification Remotely Accessing a User s Desktop Director of Information Technology Confidential 2 Issue and Amendment Record Issue Date Revised by Comments 1 04/18/2007 DH New Document 3 General 3.1 Introduction User Manual for Students who are going to use the GC Wireless Public Network 3.2 Objective Instructions on how to install the Clean Access client and log into the GC Public Wireless Network. 3.3 Scope Step by step instructions to setup client and login. 4 What you will need before you login The Galveston College Wireless (Wifi) network requires a login, if you are faculty, staff, or a student, you may use your Active Directory login. For students who do not know their Active Directory Login, please call the helpdesk at extension 352. Guests will be issued logins by Information Technology from the Guest pool logins, these passwords expire at 11PM nightly and must be reissued on a daily bases. 5 How to access the Wireless internet: The wireless network is an 802.1B/G network and at this time only supports Windows XP/2000 clients. The wireless access is available on the campus in or around the following buildings: Library in or around the cyber café area only Student center main area only Regents second and third floors Moody first and second floors Fine Arts second and third floors

4 Gymnasium In the System tray, select Wireless network connection and select View Available Wireless Networks. Of the available networks, select GCPubicWiFi and press connect. Open your internet browser; you will be redirected to the College Login page. You may receive a security Alert, You are about to view pages over a secure connection. Select OK. You will then receive another security Alert which you must agree to in order to use the network.

5 The web-based network access screen then appears, click on the Install CA Cert button and select open. On the next screen select install Certificate and accept the defaults. When ask to where you wish to store the certificate, select the root Certificate store and then click yes when ask if you want to ADD the following certificate to the root store ; then select OK to exit the screen. Now you must login; employees and students must use their windows logon and guests must use the login and password issued to them by the Information Technology help desk. Reference: GC Wireless Network User Setup Guide Page 5 of 9

6 5.1 Client Install After a successful login, the page will bring up a network security Notice page, please download the Clean Access Agent. This will be the login mechanism for all future logins. Select the download the clean access agent radio button, select open and follow the wizard instructions to install the client on your computer. Reference: GC Wireless Network User Setup Guide Page 6 of 9

7 The Clean Access login Agent screen will pop-up, enter your windows login credential and select Login. From time to time, you may be prompted to download an updated agent when they become available, simple accept the download of the new agent. After the new agent is loaded, close the internet browser screens and select the Clean Access Agent Icon on your desktop. This will load the clean access agent into your system tray and bring up the screen to login. This is all you need to do to install the login client for the Wireless network. Reference: GC Wireless Network User Setup Guide Page 7 of 9

8 6 Clean Access Checks and verifications: The clean access client will check your computer every time you log into the GC wireless network. The checks will be as follows and could change as the IT department deems necessary. Windows XP SP2 Update Each Windows XP client that logs into the Galveston College Network is required to have the Service Pack 2 patch on the unit. When the user logs in the first time Clean Access will check to see if the patch is present. If it does not find the patch, it will deny the computer access to the internet and force the user to download and install the patch before it will allow the PC on the Network. (10 minutes to download, to install) User interaction is required and this install will require a reboot. Update Windows XP Each Windows XP client that passes the Windows XP Service Pack 2 check will then be checked for windows critical updates. If the user does not have the necessary critical updates, Clean Access will direct the user to the Windows update site to install the critical updates. It is important to note that the user does not have to install the IE 7 update because many of the system Students access at this time does not support IE 7. Reference: GC Wireless Network User Setup Guide Page 8 of 9

9 Windows Update Requirement Each Windows XP client that passes the Windows Critical Update check will then be checked to verify and turn on if necessary the windows update monitor. This will allow the client to stay updated in the future. Antivirus Client detection Each Windows client is required to have running an antivirus software package. The software cannot just be installed, but must be actively monitoring the device. At this time we support the following Antivirus clients: Symantec Norton, McAfee, and AVG. AV Up-to-date Each Windows client is required to have installed the latest Antivirus definitions for the Antivirus software installed. Reference: GC Wireless Network User Setup Guide Page 9 of 9