Best «People & Talent» Management Program Ascott Young Talent Program

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1 Best «Peple & Talent» Management Prgram Asctt Yung Talent Prgram WORLDWIDE HOSPITALITY AWARDS 2013

2 Descriptin The innvatin The hme f a great career The innvative features f this prgram are t prpse real life missin fr yung talents frm well-knwn hspitality schls. Cmpany bjectives: recruit yung, prmising talents wh can take n key respnsibilities within ur serviced residences, grm them fr management psitins 2 types f prgrams Asctt Management Assciates Prgram (AMAP) Apprenticeship / internship

3 Descriptin Descriptin Asctt Management Assciates Prgram (AMAP) Asctt Management Assciate Prgram rlled ut glbally in 2011 This n-the-jb learning prgram spans ver 18 mnths designed t prvide the assciate a gd grasp f business cmplexities and the knwledge and skills t excel in hspitality management.

4 Descriptin Asctt Management Assciates Prgram (AMAP) Advantages fr yung talents Starting their career equipped with the knwledge and skills t excel in hspitality management, thrugh ur cmprehensive rtatin prgram Receive expsure t different cultural experiences with the pprtunity t wrk in ne f Asctt s glbal netwrk f serviced residences Be entrusted with respnsibilities and challenges, while learning frm experienced mentrs

5 Descriptin Asctt Management Assciates Prgram (AMAP) Advantages fr yung talents Offers gd peratinal grunding & sund grasp f the cmplexities f the business Structured rtatin t prvide a cmplete hspitality peratins experience A stint at crprate head ffice t braden ne s perspectives Special prjects alngside rtatin A cach assigned t each Management Assciate fr individualized caching, attentin and develpment

6 Descriptin Apprenticeship / internship Apprenticeship: 12 t 24 mnths Internship: 6 t 9 mnths The apprenticeship prgram dates back t 2007 (recruiting f 10 apprentices)

7 Implementatin AMAP Selectin Criteria Yung prmising graduates with a slid educatinal and extracurricular track recrd exemplifying leadership ptential Strng intellectual and analytical abilities A passin fr the hspitality and real estate business Values aligned t Asctt s cre values Gd hnrs degree frm targeted schl Gd English language prficiency + anther language With a keen interest t wrk verseas

8 Implementatin AMAP Targeted schls Ecle Hôtelière Lausanne (EHL) Glin Institute f Highest Educatin Ecle de Savignac Master in Hspitality Management University f Paris 1 Panthén Srbnne, IREST

9 Implementatin AMAP Selectin prcess Campus recruitment / frmer interns r apprenticeship Screening f CVs Tests: DISC prfiling and case studies Interviews by HR and senir management

10 Implementatin AMAP Structure f the prgram: 18-mnth prgram Crprate France r Overseas France r Overseas Prjects Management (6 mnths) Acting as Assistant Residence Manager (6 mnths) Acting as Assistant Residence Manager (6 mnths)

11 Implementatin Apprenticeship / internship Targeted schls MBA in Hspitality Management (IMHI) Master in Hspitality Management University f Paris 1 Panthén Srbnne, IREST Ecle Hôtelière Lausanne (EHL) Glin Institute f Highest Educatin Ecle de Savignac CFA Stephensn

12 Implementatin Apprenticeship / internship Apprenticeship: different duratins, depending n schls (e.g. 24 mnths fr IMHI). Half-time in the cmpany, half-time at the university / schl Internship: flexible duratins Multifunctinal internships : each intern can be prvided the pprtunity t experience a wide variety f missins, including an peratinal experience and a wrk prgram in Crprate Office - Prject Management

13 Persnal experiences Ludivine Plancade, graduated frm University f Paris 1 Panthén Srbnne, IREST Master in Hspitality Management, Frmer apprentice - AMAP , Acting as Assistant Residence Manager Citadines Ramblas Barcelna I have been wrking at Asctt fr tw years. I jined the cmpany as an apprentice during my Masters degree. I didn t cme frm the hspitality industry, but Asctt Human Resurces saw my atypical prfile and recgnized my past skills and experience culd be beneficial t the cmpany. They gave me the pprtunity t wrk fr a year in ne f their residences in Paris, reprting directly t the General Manager. In this rle, I had the pprtunity t wrk n several prjects and als enjyed crss training in different areas f Operatins. This allwed me t develp a better understanding f the sectr and I was keen t cntinue my learning and develpment within the cmpany. I thus applied t the AMAP Prgram.

14 Persnal experiences This prgram is driven by the need fr yung talents, fr them t gain wrk experience n peratinal rles. A prgram designed t equip participants with the skills and experience t be future managers and leaders within the cmpany. Furthermre, in cntrast t internships r ther trainings existing, the AMAP member wrks with the same level f respnsibilities and autnmy as an experienced manager. In my pinin, this is the majr value f the prgram, because we are actually able t experiment with the psitins we ccupy in real cnditins. The strengths f the prgram als reside in the diversity f the psitins ne s can have ver the 18 mnths perid and in its internatinal dimensin. Fr my part, I started at the Eurpean Head Office, wrking in envirnmental prject management, I then spent 6 mnths reprting t the management in a 4-star residence in Lndn, befre mving int my current rle at Citadines Ramblas Barcelna as Assistant Residence Manager. A big part f my rle here, is t assist with the nging renvatin wrks. My last missin will take me t Germany, t experience the prepening prcess fr a new prperty. I experienced different cultures, different management styles and I felt challenged since I started the Asctt experience. This will definitely have a psitive impact n the rest f my career.

15 Persnal experiences Anaïs Ledevin, graduated frm University f Paris 1 Panthén Srbnne, IREST Master in Hspitality Management, Frmer apprentice - AMAP , Acting as Assistant Residence Manager Citadines Barbican Lndn The mst imprtant thing f this prgram is that it really allws t have an verview f all the cmpany prcedure and t learn quickly all the aspects f a manager psitin. In fact, t have different functins in different prperties in different cities is really an advantage which permit t be mre pen minded and t be aware f what a management psitin is. I had the chance during my AMAP prgram t wrk in Spain, in UK, and in Paris, it was a fantastic pprtunity fr me t imprve my languages skills and t discver different wrking culture. This prgram is als a real challenging ne, as yu have t adapt and learn quickly. Yu just have 6 mnths t prf that yu are a gd manager, quite stressful but s rewarding. I can say that I gave a lt during my AMAP prgram but als received s much meeting a lt f peple, and ging truth s many different functin and respnsibilities. If I have ne advise t future candidate: GO. AMAP prgram is a really great pprtunity if yu want t have respnsibilities and if yu want t grw quickly.

16 Persnal experiences Benît Allain, graduated frm EHL, AMAP , Acting as Assistant Residence Manager Citadines Genève Ferney Vltaire What values, strengths d yu see fr this prgram? In my pinin, the main strength f the AMAP prgram cmes frm the fact that it gives us a strng understanding f the relatinship between headquarters and peratins. Anther main strength is the fact that we have the chance t benefit frm the valuable experience f experimented directrs nce in peratin. I believe this prgram is grwing us very quickly int efficient (at least I hpe) manager. Anther aspect that needs t be highlighted is the multiple trainings prvided within the prgram which in my pinin really add a strng value t the experience. T whm wuld yu suggest this prgram t? Ambitius yung graduates eager t gain fast experience in running a prperty.

17 Perfrmances f this prgram AMAP T-date the AMAP has taken nbard abut 18 management assciates acrss Asctt Number f apprentices and interns in Eurpe Apprentices Interns frmer apprentices were hired after the apprenticeship since 2010 in Eurpe

18 Career Opprtunities What can they lk frward t after the prgram? Extensive expsure and experience t jumpstart a meaningful career in hspitality peratins Deplyment t a permanent rle in hspitality peratins based in Eurpe Opprtunity t be psted t verseas rles where available and subject t peple s mbility.