Benefits of being registered with NHBC

Transcription

1 Beefits of beig registered with NHBC e address stal Access Access Customised HUG customer commets Postal address surveys customer commets Caleda Home/homepage Practical cost effective News omepage Practical cost effective News Traiig Supportig your busiess every step of the way wal Reewal Free o card Discout Va stickers Va stickers braded produb registratio card Bespoke Discout parters Techical excellece service Cotact us Our parters Bespoke service Aual report Beefits to NHBC registered builders ad developers from 1 April 2015 Aual report 1

2 Welcome Beig registered with NHBC offers you so much more tha simply beig associated with the UK s leadig builder registratio scheme ad ew home warraty ad isurace provider. Talk to us... Call us ow o ad ask for Customer Services, us o cssupport@hbc.co.uk or visit

3 Registratio card Registered builder beefits Name: NHBC registratio umber: Registratio expiry date: 31 March 2016 Please visit the NHBC website to check curret registratio status NHBC works i partership with you at all stages of home-buildig ad ow offers a rage of ew free ad discouted services to NHBC registered builders ad developers. Reewal registratio card Discout We have expaded our beefit offerig for 2015 ad ow have several brad ew free ad discouted services to cover all stages of your developmet, icludig free lad sourcig ad valuatio advice, discouted home exchage services, plus discouted buildig materials ad busiess isurace. This is all i additio to the usual NHBC techical kowledge ad support ad beig associated with the market-leadig ew home warraty ad isurace provider. This brochure highlights the full rage of services available to NHBC registered builders ad developers, may of which are free or discouted as a beefit of your registratio. Bespoke service Cotact us New for 2015

4 Services to support you at every stage Free Techical helplie Trade discouts Lad services Desig ad plaig Free lad package sourcig Desig advice Free pre-site evaluatio Techical site pla review Discouted asset protectio isurace Free Foudatio Depth Calculator app Lad Quality Edorsemet (LQE) Discouted site appraisal report Discouted housig market report 1 See page for details ad terms 2 See page for details ad terms

5 NHBC offers a wide rage of services to house builders ad developers. Beig NHBC registered you ca access a umber of these for free or at discouted rates. These are show i bold. Discouted busiess isurace NHBC brad use Costructio Hadover ad post-completio Free NHBC Portal Ispectios Health & Safety site ispectios Health & Safety advice ad traiig Buildig Cotrol Discouted home exchage services Maaged Buildmark Acceptace (MBA) Free promotios through property portals Free customer satisfactio surveys (CSS) Free Home User Guide (HUG) 3 See page for details ad terms 4 See page for details ad terms

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7 Big Savigs o Tools & Materials Ehaced Pricig for NHBC registered builders We have teamed up with TradePoit to offer our registered builders trade prices o tools & materials. You ll be set your ow NHBC/TradePoit membership card which is pre-loaded with the ehaced NHBC pricig - with savigs o thousads of lies agaist the already low trade price. Coveietly located i over 360 B&Q stores atiowide, TradePoit supply over 12,000 trade products eeded for buildig ad maiteace, coverig Buildig, Timber, Plumbig & Electrical, Tools, Kitches & Bathrooms, Workwear, ad much more. All materials ca be bought i-store, or ordered olie/by phoe for ext day delivery. NHBC registered builders ca beefit from a rage of additioal services, icludig brick matchig, site delivery, ad up to 60 days to pay with a Trade UK accout card. NHBC registered builders will beefit from a rage of additioal services, icludig brick matchig, site delivery ad a i-store desig service. Savigs o trade price

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9 Busiess isurace A package of busiess isurace products at exclusively preferetial rates from Trade Direct Isurace Services Ltd. Not oly will you receive a 10% * discout o premiums, you ll also beefit from ehaced cover. Look out for this offer from April Trade Direct is a established isurace broker, specialisig i the costructio idustry. It is authorised ad regulated by the Fiacial Coduct Authority (FCA) ad has over 30 years experiece securig isurace for builders ad tradesme. Its isurace policies are all uderwritte by a pael of A rated isurers. NHBC registered builders ca get 10% * discout o their busiess isuraces icludig: Public/products liability Employers liability Cotractor s all risks Professioal idemity Tools/equipmet/plat 10% * discout o premiums * Builders must be curretly registered with NHBC to receive this discout ad is subject to uderwritig acceptace

10 % Reewal Helpig you improve registratio card Discout stadards ad reduce operatioal costs Va stickers CSS survey Buildm We are here to help you build to the best possible stadards. We ll support you throughout the etire developmet Two way correspodace process, offerig guidace ad advice wherever eeded. Co-ordiatio Regular feedback Good ideas Reports Righ l NHBC Stadards hard copy ad olie Stadards Extraet The techical maual for NHBC registered builders Stadards Plus Property search Stadards plus Lad services Techical expertise A fully iteractive, Cotact us olie versio of the NHBC Stadards Ispectio Pre-comple Our Stadards provide the techical bechmark for all ewly built homes registered with NHBC. They are regularly updated to reflect chages i legislatio ad build stadards. All registered builders who are actively buildig will receive a prited copy of the Stadards. NHBC Stadards are available to view olie at ay time. Stadards Plus provides additioal techical iformatio, videos ad e-learig liked to the relevat pages. Available via NHBC s website, Stadards Plus is accessible 24/7. Va stickers CSS survey Buildmark acceptace HUG Itegrated systems Buildig Cotrol Techical helplie Stadards Extraet Techical Guidace expertise ad support Cotact us from our techical team The NHBC Stadards & Techical team is oly a phoe call away ad is happy to assist you with ay techical equiries. % Regular feedback Good ideas Reports Right first time Techical excellece Our parters Discout Va stickers CSS survey Buildmark acceptace HUG Itegrated systems

11 Techical Extra Keepig you iformed of importat techical ews ad issues A quarterly publicatio (distributed i hard copy ad available electroically o the NHBC website ad via Stadards Plus) providig a wealth of techical iformatio o stadards, regulatio ad compliace, guidace ad good practice. Ispectio services Udertake throughout your build We will ispect your plot at importat times throughout the build, to help esure it is beig built i lie with the best possible stadards.

12 Lad services We uderstad the challeges surroudig lad sourcig ad acquisitio, ad we have the expertise to assist you throughout. Beig NHBC registered gives you access to services to help you fid the right lad, advice o the valuatio ad developmet of the lad, techical advice o lad quality ad discouted lad-related isuraces. Asset protectio isurace We ve egotiated a 10% discout o residetial ad commercial legal idemity ad title isurace products with DUAL Asset Uderwritig Ltd. All of our registered builders ad developers will be etitled to the discout o a rage of specific risk ad all risks legal idemity policies, desiged to help you maage title issues idetified durig lad acquisitio ad site developmet, icludig: easemet/servitude restrictive coveats/ title coditios breaches of plaig mies ad mierals boudary issues lack of Buildig Regulatios. NHBC Services Limited is a Itroducer Appoited Represetative of Dual Corporate Risks (FRN ), which is authorised ad regulated by the Fiacial Coduct Authority. Dual Corporate Risks Limited is registered i Eglad compay No , registered address; First Floor Bakside House, Leadehall Street, Lodo, EC3A 4AF. Dual Asset Uderwritig Limited is a Appoited Represetative of Dual Corporate Risks Limit. The mortgage valuer s perspective Local lad package sourcig A dedicated regioal lad maager to help you source lad FREE Uderstadig the mortgage valuatio process A ew service to NHBC registered builders ad developers allows you to get direct cotact with a qualified, RICS (Royal Istitute of Chartered Surveyors) registered, Coutrywide valuer through Coutrywide Surveyig Services, oe of the largest ew build valuers i the UK. This service is desiged to suit smaller developers who will receive guidace o the process of valuig ew build property relevat to the locality ad iformatio o the chagig requiremets of ew build leders. Call ad quote NHBC surveyig offer ladadewhomes@coutrywide.co.uk FREE NHBC registered builders ad developers ow have access to a dedicated local lad maager. Coutrywide s atioally based lad divisio sources quality o ad off market sites throughout the UK, usig their local area kowledge ad experiece of the local plaig system to idetify the uidetified. From sigle plots to strategic lad, residetial to retiremet,the Coutrywide Lad & Plaig team will liste to your lad requiremets, provide iput ad guidace o plaig matters ad ca provide early otificatios whe suitable lad opportuities become available. Call ad quote NHBC hbc@dualgroup.co.uk Call ad quote NHBC lad offer lad@coutrywide.co.uk

13 Lad Quality Edorsemet (LQE) Housig Market Report (HMR) Browfield risk maagemet ad advice We have a team of i-house LQE experts who ca provide techical risk maagemet for cotamiated ad browfield lad. This ca help aid lad egotiatios, providig reduced ucertaity ad icreased cofidece for developers. You ll receive reliable advice ad expert guidace all i lie with our Stadards. Discouted subscriptio for registered compaies This mothly publicatio icludes uique site ad ew home reservatio statistics. Collected through a detailed survey direct from house builders, these give you the earliest possible steer o housig demad. New applicats, ad those reewig i April, will receive a free electroic copy of the April editio of HMR, cotaiig NHBC s quarterly statistics. Call ad ask for LQE Call ad ask for Sales Site Appraisal Report This report has all the market itelligece ecessary for makig fast ad effective lad-buyig decisios. It icludes key local iformatio to help you make decisios o pricig, sales rates ad the profile of demad, ad is delivered istatly olie. Call ad quote NHBC 50% off Site Appraisal Report budles

14 Services durig desig ad plaig We ll work with you from the very begiig of your project to give you desig guidace. We ca review your plas ad offer advice o your project at the very iitial stages of the developmet. We ca also offer techical advice o special projects. This helps esure the developmet is beig desiged usig the most efficiet route to compliace with buildig regulatios, before you start buildig.

15 Desig advice For the most costeffective route to the required stadard NHBC works with you throughout the etire project, offerig desig advice at the iitial stages of your build. This icludes advice aroud sustaiability, soud isulatio ad eergy. Techical site pla review Early expert advice o complex builds Our techical team ca review your site plas prior to the commecemet of the build. Our early expert advice helps esure that complex sites ad builds are beig built efficietly, ad to the best possible stadard. This will help you keep your costs dow by gettig it right from the very begiig. Foudatio Depth Calculator Calculate correct foudatio depths whe buildig ear trees This award-wiig* NHBC app is available free to our registered builders. It is a effective field-based tool to help assess tree types ad cofirm required foudatio depths whe buildig ear trees. The app is available o Adroid OS, ios ad Widows OS. *Costructio Marketig Awards 2014 FREE NHBC s award wiig Foudatio Depth Calculator app.

16 Through costructio Traiig We re Costructio had throughout the costructio of your developmet, to help you build to best practice. We do this through regular ispectios, ad by offerig expert support ad advice. I collaboratio with the idustry, we ve developed the NHBC Portal, eablig you to maage your sites easily ad access iformatio at ay time. NHBC Portal A free olie applicatio The NHBC Portal is the most efficiet way to maage your sites. The applicatio eables you to submit ew sites ad documets, request quotes ad ru reports. All your site ad plot iformatio ad NHBC cotacts are i oe hady place, accessible 24/7. Key features iclude: Free to NHBC builder ad developer customers ad their professioals. Itelliget Site Notificatio ad Iitial Notice (SNIN). Simple Product Plot Schedules (PPS). Istat warraty ad Buildig Cotrol quotes. FREE Detailed coditios, reportable items ad builder resposible items. Fast ad efficiet documet submissio process. NHBC cotacts all i oe place. Advaced reportig across multiple compaies ad sites. NHBC Techical Stadards olie

17 % CSS survey Buildmark acceptace HUG Itegrated systems tickers CSS survey Buildmark acceptace HUG Itegrated systems Good ideas Reports Right first time Techical excellece Our parters feedback Good ideas Reports Right first time Techical excellece Our parters ad services Ispectios Esurig builds meet NHBC Stadards Registered builders beefit from regular NHBC ispectios, carried out at importat times throughout the etire build. This esures that your homes are meetig the best stadards possible. Health ad safety site ispectios Buildig Cotrol Ispectio Pre-completio ad hadover Costructio Ispectio Pre-completio ad Health hadover Safety Costructio Cosistet ad stadardised ispectios NHBC Health & Safety ispectors have a thorough uderstadig of what best practice looks like, ad how to implemet it. Beefits % iclude structured stadardised ispectios, atiowide cosistecy ad regioal ad site-level compariso reports. Traiig Health ad safety Traiig advice ad traiig Stadards Keepig you up to date o Health ad Safety policy ad best practice NHBC s kowledgeable cosultats are o had to offer expert advice. Our qualified traiers are available to deliver a wide rage of up-to-date Health ad safety courses. Extra Buildig Cotrol Reewal registratio card Buildig Cotrol Discout Helpig you to meet Buildig Regulatios NHBC offers Buildig Cotrol, ad we have 30 years experiece ad 400 techical experts to call o i-house. Our project portfolio rages from traditioal residetial Stadards Extraet developmets to the most prestigious, cotemporary commercial ad mixed-use schemes i Eglad ad Wales. We deliver techically excellet advice, a high-quality service ad atioally cosistet iterpretatio of the Buildig Regulatios. Techical expertise Va stickers Cost-effective solutios, right from the start It s importat that your desigs are right first time to save you the time, effort ad cost of reworkig them later o. That s why our teams go the extra mile by workig with you at every stage of the project to problem solve at a early stage. Expert iput from a sigle poit of cotact We oly employ experts i Buildig Cotrol whose overridig aim is to help you to achieve compliat desigs. Your project will have a qualified surveyor to act as your sigle poit of cotact to provide expert advice i order that you ca achieve compliace. Type Approval service - wheever your desigs are repeated, we oly eed approve them oce. Our type of service gives you the certaity to use the desig repeatedly across differet projects, i differet parts of the coutry. Cotact us NHBC Buildig Cotrol For techical excellece, quality service ad atioally cosistet iterpretatio CSS surve

18 Hadover ad post-completio - helpig you to sell homes Eve after developmets are Costructio completed, we cotiue to support our registered builders, offerig support i sellig your homes ad providig you with beefits for your potetial homebuyers. re-completio ad hadover Traiig Discouted home exchage solutios services Help to sell your homes If you are sellig a property you have bought through a part exchage agreemet, you ca ow access a reduced-fee Coutrywide Home Exchage Solutios service. Registered builders ad developers ca ow access discouted rates for the Home Exchage Exclusive service. Sellig exclusively usig Coutrywide agets meas you will receive exclusive cost savigs with a urivalled atioal reach ad beefit from the support of a dedicated part exchage team committed to meetig your expectatios ad deliverig a fast sale. Target active homebuyers FREE Icreased visibility of your properties Coutrywide s New Homes Sales service offers comprehesive property portal exposure with 97% coverage olie ad a atioal etwork of 1,300 braches operatig across over 50 leadig high street brads. If your site is registered with a Coutrywide estate aget o a sole agecy basis, you ca gai huge visibility by registerig to be featured as the ew build home of the week i their propertywide.co.uk ewsletter circulated to 45,000 curret homebuyers each week. Olie Buildmark cover acceptace Simplifyig the sales process for your customers As a customer of NHBC, you ca register your homes with us i the ormal way. Oce they are registered, we will sed you policy details with a activatio code. All you eed to do is pass these details o to your purchaser s solicitor that s it! Your vedor s solicitor ca the go olie to fid details of the policy ad accept the Buildmark cover. NHBC Builder s Promotioal Toolkit FREE This toolkit supports your sales staff i uderstadig the beefits of beig a NHBC registered builder, ad the all-importat detail of our warraty ad isurace product. The videos ad brochures provide the key iformatio eeded to talk cofidetly to potetial home owers about the beefits of buyig a ew home from a registered builder to help you to sell your homes. Call ad quote NHBC home exchage discout partexchage@coutrywide.co.uk ladadewhomes@coutrywide.co.uk ad quote NHBC propertywide offer Call Emma Hilto o ehilto@hbc.co.uk

19 Home User Guides (HUG) Added-value service for your homeowers FREE The NHBC HUG is available free for every ew plot you register with us. The co-braded olie tool comes pre-completed with geeral iformatio, such as ruig-i checklists ad DIY guides, ad ca the be tailored to your developmet ad idividual plot. We ll show you how to add floor plas, images, material specificatios, videos ad user mauals to create a really useful, bespoke HUG for your customers. Call hug@hbc.co.uk (ad quote HB2844) Customer satisfactio surveys (CSS) Improve your reputatio withi the idustry FREE The NHBC Natioal New Homes Survey is the house-buildig idustry s pricipal customer satisfactio survey, providig the data that drives the HBF Star Ratig Scheme for builders, givig you customer feedback o your homes. With over 100,000 questioaires set out aually, the robust data will give you great isight ito customer satisfactio. We ll also provide you with a comprehesive aual summary report, eablig you to easily bechmark agaist your competitors. Call homeowersurvey@hbc.co.uk (ad quote HB2844)

20 News ad iformatio FREE Clicks & Mortar Mothly olie publicatio The olie ewsletter features iformatio o a rage of idustry topics, icludig ew products ad services, the buildig idustry market, house-buildig ews ad house-buildig statistics. Quarterly market reports Market tred isights You ca ow receive isights ito housig market treds ad the ecoomic outlook via the quarterly market review from Coutrywide. These provide isights ito specific issues impactig home sales each quarter from the UK s largest itegrated residetial ad commercial property services group. Coutrywide plc has a uique perspective o the UK property market ad is truly coutrywide. Housebuilder magazie The leadig source of house-buildig iformatio All NHBC registered builders are automatically give a subscriptio to the leadig publicatio dedicated to house-builders, packed with all the importat facts ad figures together with the latest treds ad developmets. hbc.co.uk/register Stadards NHBC Foudatio Research ad guidace to help the house-buildig idustry Extraet Techical expertise The NHBC Foudatio provides high-quality research ad practical guidace to support the house-buildig idustry as it addresses the challeges of deliverig 21st cetury ew homes. I 2014, the report Improvig the prospects for small builders ad developers idetified the key barriers to developmet for small compaies, highlightig the eed forgovermet exemptios from Sectio 106 plaig requiremets for small developmets, ad a icrease i fudig for small builders

21 Customer assurace from our log-stadig brad Braded products Because we recogise the re-assurace the NHBC logo brigs to homebuyers, ad as recogitio of your beig registered with NHBC, we are offerig you oe of each of the followig for every ew site registered with us i 2015*: Flagpole NHBC flag NHBC site board NHBC va sticker * Sites registered betwee 1 April 2015 ad 31 March 2016 NHBC olie shop A wide rage of products are available, from promotioal items ad health ad safety products to publicatios ad olie services. 10% off first order at the NHBC shop

22 Get i touch with us To apply to joi the register Call ad ask for Customer Services. To register ew homes Call ad ask for home registratio. News Clicks & Mortar Sig up at NHBC Foudatio Visit for further iformatio or ifo@hbcfoudatio.org. SafetyNET To subscribe, h&sgeeral@hbc.co.uk. Housebuilder magazie salesadmi@hbc.co.uk or call ad ask for Sales. Awards Pride i the Job Visit to fid out more. Health ad Safety Visit to fid out more. NHBC Olie NHBC Portal Sig up at Customer Satisfactio Survey (CSS) Call or homeowersurvey@hbc.co.uk. Home User Guides (HUG) Call ad ask for Sales or visit Maagig Buildmark Acceptace (MBA) acceptace@hbc.co.uk or call ad ask for Acceptace. Cosumer Code traiig Visit to fid out more.

23 NHBC Stadards Stadards hard copy Call ad ask for Shop or Stadards PLUS Fid out more at Techical Extra Visit Foudatio Depth Calculator Visit Offers from NHBC Housig Market Report (HMR) Call ad ask for Sales or visit NHBC Shop Call ad ask for Shop or Site appraisal report To purchase a site appraisal report, call Asset Protectio Isurace Call DUAL o ad quote NHBC or hbc@dualgroup.co.uk. Lad sourcig Call Coutrywide o ad quote NHBC lad offer or lad@coutrywide.co.uk. Site valuatio Call Coutrywide o ad quote NHBC surveyig offer or ladadewhomes@coutrywide.co.uk. Home exchage services Call Coutrywide o ad quote NHBC home exchage discout or partexchage@coutrywide.co.uk. Property portal ladadewhomes@coutrywide.co.uk ad quote NHBC propertywide offer. Braded products Flags, flagpoles ad site boards Call ad ask for Shop or shop@hbc.co.uk. Busiess Isuraces For a quote call Trade Direct o ad quote NHBC.

24 NHBC services for registered builders Buildmark warraty Acoustic services Free techical advice Pre-plaig cosultacy Health ad Safety Traiig ad NVQs Buildig Cotrol Part L solutio LQE Commercial Buildig Cotrol Sustaiability services Eergy Ratigs Air leakage tests Ispectio ad quality maagemet services SBEM BREEAM Talk to us... Call us ow o ad ask for Customer Services, us o cssupport@hbc.co.uk or visit This leaflet has bee prited o material which is produced from well-maaged forests ad is fully recyclable ad biodegradable, ECF (elemetal chlorie free) ad is made to ISO Evirometal Certificatio. NHBC is authorised by the Prudetial Regulatio Authority ad regulated by the Fiacial Coduct Authority ad the Prudetial Regulatio Authority. NHBC is registered i Eglad uder compay umber NHBC s registered address is NHBC House, Davy Aveue, Kowlhill, Milto Keyes, Bucks, MK5 8FP Copyright NHBC 2015 NHBC NHBC House, Davy Aveue, Kowlhill, Milto Keyes, Bucks MK5 8FP Tel: Fax: HB /15 UK PG5-7