Advancement FORUM. CULTIVATING LEADERS IN CASE MANAGEMENT

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1 H E A L T H C A R E D E L I V E R Y S Y S T E M C A S E M A N A G E M E N T E D U C A T I O N Advacemet FORUM CULTIVATING LEADERS IN CASE MANAGEMENT DATES AND LOCATIONS LOS ANGELES, CA DECEMBER 11 DALLAS, TX JANUARY 16 SEATTLE, WA FEBRUARY 20 MOBILE, AL MARCH 20 INDIANAPOLIS, IN MAY 8

2 Importat Iformatio Forum Dates December 11, 2013 Los Ageles, CA Jauary 8, pm Pacific Olie Webiar Los Ageles Workshop Attedees Jauary 16, 2014 Dallas, TX February 6, pm Cetral Olie Webiar Dallas Workshop Attedees February 20, 2014 Seattle, WA March 6, pm Pacific Olie Webiar Seattle Workshop Attedees March 20, 2014 Mobile, AL April 8, pm Cetral Olie Webiar Mobile Workshop Attedees May 8, 2014 Idiaapolis, IN May 22, pm Cetral Olie Webiar Idiaapolis Workshop Attedees Schedule 7:30am 8:00am Registratio & Coffee 8:00am 10:30am Sessio 1: New Shop, New Toolbox 10:30am 10:45am 10:45am 11:45am Break 11:45am 12:00pm Break 12:00pm 1:00pm 1:00pm 1:15pm Sessio 2: From Audit to ZPIC EHR Sposor Sessio 3 ad Luch: Ahead of the Curve Break 1:15pm 2:15pm Sessio 4: Career Advacemet 101 2:15pm 2:30pm 2:30pm 4:00pm 4:00pm 4:30pm Break Sessio 5: The Must Haves Closig Remarks ad Wrap-Up Evet Sposor Faculty Collee Booz-Dittrich, LMSW, CCM Social Work Maager Case Maagemet The Uiversity of Kasas Hospital Kasas City, KS Lois Cross, RN, BSN, ACM System Case Maagemet Cosultat Sutter Health Sacrameto, CA Pamela Foster, APSW, MBA, ACM Coordiator Care Coordiatio Program Case Maagemet & Social Services Mayo Cliic Health System Eau Claire, WI Patricia Velky, RN, BSN, MS, MBA, CPHQ, FAACM, FABC, ACM System Director Care Maagemet Memorial Herma Health Care System Housto, TX Doa Lider, RN, MBA, ACM Director Implemetatio & Cliet Educatio Services Executive Health Resources Newtow Square, PA Holly Worsham, RN, MSN Seior Director Implemetatio & Cliet Educatio Services Executive Health Resources Newtow Square, PA

3 Grow Your Career i Case Maagemet Are you a aspirig leader? Could you or your staff beefit from progressive topics i health care delivery system case maagemet or trasitios of care? The America Case Maagemet Associatio s (ACMA) Advacemet Forum offers a uique learig experiece for curret ad prospective leaders i case maagemet ad trasitios of care to advace withi their field ad further develop skills ad competecies withi this dyamic practice. With stops i five cities atiowide, this comprehesive professioal advacemet program will be accessible i a city ear you. The Advacemet Forum is a three-part educatioal package desiged to provide participats with educatio ad traiig i core competecies ad treds i case maagemet. PART 1 A oe-day workshop i oe of five cities focused o core competecies ad ecessary skills i the evolvig practice of case maagemet. Here attedees will lear best practices, receive access to tools ad gai isight ito the future of health care. PART 2 A follow-up webiar with the faculty desiged to help attedees implemet techiques leared osite. The webiar also provides attedees with a opportuity to ask questios post-workshop, explore real case scearios ad complete a challege quiz. PART 3 Hard copy take-home guides distributed to all participats to serve as a referece i daily practice. CONTINUING EDUCATION 8.4 Nursig (based o 50 miute hour) 7.0 Nursig (based o 60 miute hour) 7.0 Social Work 7.0 ACM 7.0 CCM (approval pedig) CE certificates will be awarded upo completio of the olie coferece evaluatio. The evaluatio must be completed withi 90 days of the coferece. CE credits ca be applied toward ACM Certificatio reewal.

4 Sessios New Shop, New Toolbox: 5 Core Competecies ad Essetial Skills for Case Maagers i 2014 As provisios of the Affordable Care Act cotiue to take effect ad ew programs are implemeted, case maagemet will agai udergo a trasformatio. New accoutabilities will be i place for health care delivery ad trasitios of care professioals, which will require ew skill sets ad core competecies i order to effectively advace the patiet throughout the cotiuum of care. This sessio will examie 5 core competecies ad explore the essetials skills for case maagemet ad trasitios of care professioals i the comig year. Core competecies iclude: populatio health, health literacy, trasitio plaig, predictive modelig ad workig with commuity-based orgaizatios (CBOs). Idetify the ew areas of resposibility for health care delivery case maagemet practice related to trasitios of care Discuss 5 core competecies case maagemet ad trasitios of care professioals will eed i order to maage i the midst of regulatory chages resultig from the Affordable Care Act Idetify the skills case maagemet professioals will eed to develop i order to prepare for practice chages i 2014 From Audit to ZPIC: Regulatory Requiremets Every Case Maager Should Kow Regulatory requiremets drive may of the case maagemet team s daily work processes. It is critical that practitioers are well-versed i federal ad state regulatios ad are keely aware of their impact o trasitio plaig, case maagemet s role as advocate for both patiet ad orgaizatio, ad the case maager s persoal liability. This regulatory primer will provide a overview of the key rules that impact case maagemet practice ad offer tips ad resources to help practitioers stay ahead of the curve. The speaker will examie the impact of the fiscal year 2014 Hospital Ipatiet Prospective Paymet System (IPPS) fial rule ad its two-midight provisio, ew Medicare Coditios of Participatio regulatios related to discharge plaig, observatio rules ad more. Provide a high-level overview of the regulatory requiremets that impact case maagers daily work Review govermetal requiremets as they relate to case maagemet Provide tips ad resources to help case maagers stay abreast of curret regulatory requiremets

5 Sessios E H R S P O N S O R S E S S I O N Ahead of the Curve: Effective Discharge Plaig i the Midst of Chage I light of recet developmets i health care, ow is the time for hospitals to evaluate discharge plaig policies ad procedures, icorporate best practices, ad update staff competecies. Recet updates to hospital discharge plaig guidace from CMS, revised ipatiet rules icluded i the fiscal year 2014 hospital ipatiet prospective paymet system (IPPS) fial rule, ad the implemetatio of certai provisios of the Affordable Care Act all sigal the eed for case maagemet professioals to esure their practices are up-to-date. This sessio will examie these chages ad their effect o discharge plaig processes. The speaker will provide practical advice ad isight ito developig effective discharge plaig processes ad share strategies for measurig departmet ad policy performace to support ogoig improvemet ad program success. Uderstad discharge plaig-related requiremets foud i Medicare s Coditios of Participatio Educate ad empower case maagemet staff to develop ad deploy effective ad compliat discharge plas Implemet ogoig departmet performace ad policy measuremet programs to support ogoig evaluatio ad improvemet Career Advacemet 101: The What, Why ad How This sessio is desiged for the up-ad-comers, for those who aspire to advace i the raks of case maagemet. The speaker will examie the case maagemet career path ad provide practical advice ad recommedatios that will allow attedees to set ad reach career goals. The speaker will discuss the importace of etworkig, site visits, idustry literature, research, associatio membership, certificatio optios/idustry stadards, hospital ad o-hospital career optios, amog other importat areas of professioal developmet i case maagemet. The speaker will examie key aspects of aligig oe s goals with orgaizatioal priorities, uderstadig seior leadership perspectives whe promotig leaders ad the dichotomy of professioal goals vs. persoal goals. Establish ad reach career goals i case maagemet Discuss the importace of professioal developmet opportuities such as etworkig, site visits, idustry literature, research ad associatio membership, amog other importat areas Idetify key aspects of aligig oe s goals with orgaizatioal priorities

6 Sessios The Must Haves: Requisite Case Maagemet Leadership Skills ad How to Use Them This sessio will explore the key characteristics of effective case maagemet leaders, as well as leadership expectatios ad resposibilities. The speaker will discuss critical skills such as: iterviewig, staff selectio, HR processes, time ad project maagemet, presetig a busiess case ad more. Idetify the key characteristics of successful case maagemet leaders Lear what skills ad kowledge are essetial for case maagemet leaders Discuss the expectatios ad resposibilities of case maagemet leaders Touchig Base: Post-Evet Webiar ad Practical Applicatio Upo completio of the live workshop, attedees will have the opportuity to participate i a webiar with the faculty. A few weeks after the Forum has cocluded, attedees will have the ability to submit additioal questios ad scearios from their workplace as they relate to the Forum s topics. Durig the webiar the speakers will review attedee-submitted scearios from daily practice ad discuss these situatios/questios while providig guidace i a ope forum settig. I additio, attedees will have the opportuity to complete competecy challege quizzes to test their uderstadig of the cotet preseted ad apply ewly acquired leadership skills. Ope forum for Q&A will coclude the webiar, providig participats with a opportuity to ask questios specific to their daily practice. The webiar is icluded as part of the registratio fee, ad is prescheduled a few weeks after the live Forum. Validate kowledge gaied through the live workshop Apply valuable leadership skills to real case scearios Critically assess ad discuss case scearios i order to determie the best course of actio

7 Registratio / Cotact Us Pricig ACMA Member $299 ACMA No-Member $435* *Icludes oe-year ACMA membership. Registratio fee icludes oe-day coferece, follow-up webiar ad hard copy materials. Register Now Register olie at Questios? Cotact ACMA at W. 36th Street Little Rock, Arkasas Phoe: Fax: This course meets the qualificatios for 7.0 hours of cotiuig educatio credit for MFTs, LPCCs, LEPs, ad/or LCSWs as required by the Califoria Board of Behavioral Scieces (CEP #4591). ACMA is also a provider approved by the Califoria Board of Registered Nursig (Provider Number CEP #15413) for 8.4 cotact hours (7.0 CE i 60 miute states). The ACMA is also a recogized CE provider for ursig ad social work i multiple other states icludig, but ot limited to, FL, MN, KY, ad TX. Coferece attedees are resposible for verifyig requiremets of the applicable licesig board i their state.

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