1 We make it so easy a baby can do it! Telecom Portfolio Our staff of subject matter experts are confident enough, to stand by our guarantee of saving you a minimum of 15% off your annualized telecom spend. We do this to make our clients aware that there are several other ways of promoting cost reductions in excess of 25-40%, which can make an immediate impact. Ask Us About Other Areas of Cost Reductions: Billing Compliance Billing Consolidation Inventory Reconciliation Sourcing Telecom Expense Management Voice Services Switched Long Distance Dedicated Long Distance Local Services Data Services Integrated Voice/Data Private Line Frame Relay ATM VPN-Network Based Collocation Managed Hosting Wireless Data Wireless Voice Internet Services Dedicated Internet DSL Dial-Up Wireless Services Wireless Data Wireless Voice Equipment Services Hosted PBXs Voice Over IP T1 Cards Inverse MUXs Routers
2 CHOOSE VICTORY Get MORE Communications Features and Pay LESS There is no substitute for Victory - General Douglas MacArthur Every business is different, And different organizational structures call for different communications solutions. Whether you seek smart cloud storage, more mobile access points, or competitive rates on international calling, Victory Communications has the customized solution that works for the way you do business. The result? Smart communications technology that makes your business more efficient, while saving you money. VICTORY COMMUNICATIONS VoIP MEDIA GATEWAY Victory Communications Media Gateway puts advanced telephony technology to work to help small businesses increase revenues and reduce costs -- without an upgrade investment. Seamlessly replacing your existing phone company service with Victory s smart VoIP technology makes good business sense: Keep Your Existing Analog Phones and PBX Retain Your Existing Numbers Switch Your Existing PSTN Connection to Low-cost VoIP interconnect with Low Nationwide and International calling, saving you up to 50% on your monthly phone bill Simple installation of VoIP Media Gateway (Analog to VoIP) Cloud-based fail over and redundancy You get it all with our VoIP Gateway solution: A highly integrated device for VoIP, Data, Security & Access Service survivability and high availability Quality of Experience (QOE) life cycle management solution All-in-one Box reducing CapEX and simplifying maintenance and management Smooth connectivity to cloud services Enhanced Voice and Date Security leveraging and embedded Enterprise-Class Session Border Controller and Firewall SIP mediation for SIP Trunking service Interfaces with existing analog-based PBX infrastructure to provide Value Added VoIP Services for increased productivity VICTORY COMMUNICATIONS OFFICE The Victory Communications Office is a full-featured cloud-based PBX -- with no on-premise equipment. You can manage each extension through as easy-to-use Web Interface. Users with an extension on the PBX can manage their own settings from the office, home or even on the road using their cell phone, blurring the lines between home and satellite offices - and boosting productivity across the board. This cloud-based PBX offers unlimited extensions and anytime, anywhere calling for one low price, so you pay for only the number of concurrent connections that you need. You get simultaneous calling capacity that connects with you, whenever you are. This point-to-many capability sets Victory Communications apart, and enables your business to gain the benefits of a Cloud-based PBX at a competitive rate. Solution benefits include: Reduce Monthly Phone Bills by Up to 60% Single Bill for All Employees on System (On-site or Remote) No Expensive Hardware, Contracts or Set-up Fees Includes Unlimited Nationwide Calling in the US Full Featured Audio Conferencing Business-class Voice mail Unparalleled High Definition Voice Quality with Easy-to-use IP Phones Easily Manage and Route Calls from Office, Home or the Road Supports Multiple Geographic Locations Add Lines and Services as Needed with Unlimited Expansion Self-install or Use our Professional Support Services Manage PBX Services Online
3 Executive Bios JAMES (JIMMY) E. PARMAN IV - President/C.E.O. Jimmy got his start in the telecommunications industry in 1989 holding sales and managements positions throughout his career. In 1995, Jimmy began working his way up through management at Global Crossing Corporation and in September 2000 became Regional Director of Sales for the Southwest United States with responsibility for over 15 offices. In 2001, Jimmy launched Victory Communications Inc. With over 20 years of communications experience, and 11 years as founder and C.E.O. of Victory, Jimmy is recognized as an industry leader in national enterprise sales and growth - securing, managing and retaining large enterprise accounts. Now, with over 100 active agents, and partnerships with 5 of the largest carriers AT&T, Verizon, Qwest, Sprint and Global Crossing, Jimmy has positioned Victory Communications as the telecommunications provider to beat. Victory clients enjoy the fact that they receive the best solution for their needs from the largest carriers, packaged into one bill, at one low price, and backed with 24/7 customer service I Office: I Cell: JOHN PARKER, CPA, CFP -- Chief Financial Officer John received his BBA s in Accounting and Finance and his MBA from the University of Texas at Arlington to begin his career as CPA in John began at Spitzer & Parker, P.C. as Partner and in 2004 became Partner at Parker & Richardson, P.C. where he continues to serve small to mid-size businesses, individuals and physicians. In 2002, John joined forces with Jimmy Parman of Victory as Chief Financial Officer. John brings great value to Victory with his financial and strategic planning, and, the overall financial operations of the business. I Office: TRENT BAILEY, Senior Vice President of Sales Trent joined Victory Telecom, Inc. in He has held leadership positions in numerous segments of the industry, including: long distance, and competitive local exchange. Trent has a diverse background that includes having held managerial positions in, Marketing, Sales, and Operations. Trent specializes in sales, service, and the design of business strategies. In 2010, Trent was named Senior Vice President of Sales for Victory. In this capacity he has overall leadership responsibility and accountability for consumer and commercial sales and marketing. l Office: l Cell: 817: Roger Leatherman, Vice President of Operations Roger joined Victory in 2009 after a long career in Banking and Finance where he held numerous leadership positions in varied business segments. Roger immediately began to put to use his background in Sales and Finance to Victory s benefit. Roger s strengths are in customer relations and strategic planning. In 2010 Roger was promoted to Vice President of Operations for Victory Communications. In this leadership role Roger oversees all of Victory s Customer Billing, Network Operations, and Carrier Relations. Roger holds a Bachelor of Business Administration Degree in Finance from the University of Texas at Arlington. l Office: l Cell:
4 Victory Communications is a full-service telecom solutions provider offering local, long distance, internet and wide area networks and representing multiple carriers. Our team specializes in contract negotiations, account maintenance and the provisioning of new services and technologies. As well, we provide mobility plans through the top three carriers. Victory has relationships with AT&T, Verizon, Qwest, Sprint, Century Link, Level 3, and Global Crossing. Our product suite includes: IP Services: VoIP, Dedicated Internet, MPLS-VPN, IPSEC-VPN Voice Services: Local and long distance service, Toll free, Teleconferencing Data Services: Frame Relay, Ethernet, Optical, Private Line Web Hosting: Enterprise hosting and secure Mobility Services: Data, voice, laptop cards, wireless backup Automated Content Delivery Hosted PBX Services The Victory sales and engineering staff brings more than 25 years experience in telecom and networking, including significant direct experience with the largest carriers in the industry. Through our relationships, we deliver a quicker turnaround on carrier quotes and, in most cases, better pricing. Training is a top priority at Victory. We ensure that our reps know the technologies and understand the carrier offerings. We welcome any opportunity to show you some cost savings and or a better technology for your business. For additional information please visit our website at
5 Victory Communications Office with Hosted Virtual PBX Unlimited Business Communications Flexibility and HD Voice Quality Save Up to 60% Off Your Current Monthly Phone Bill VICTORY COMMUNICATIONS OFFICE OVERVIEW Victory Communications Office is today s most flexible and affordable business VoIP/PBX service. Upgrade your current antiquated phone system to an enterprise-grade cloud-based PBX [private branch exchange] with full HD voice clarity, unlimited nationwide calling, and superior unified communications capabilities including unlimited extensions for one low monthly price. Victory Communications is the ideal small/medium business [SMB] phone system and service with all the features you would expect from a significantly more costly solution. Follow-me, voic -to- , conferencing and many other powerful PBX and unified communications features are included. HOW IT WORKS The Victory Communications Office is a full-featured cloud-based PBX - with no on-premise equipment. You can manage each extension through an easy-to-use Web interface. Users with an extension on the PBX can manage their own settings from the office, home or even on the road using their cell phone. As you evaluate the offerings of business VoIP providers, many offer comparable features and capabilities. Most charge by the phone or extension - so that you pay for an extension in every office, to every department and for every worker, even though you may only use a fraction of those lines at any given time. Only Victory Communications offers unlimited extensions and anytime, anywhere calling for one low price, so you pay for only the number of concurrent connections that you need to support the simultaneous calling capacity your business requires. Gain the advantages of a phone service that connects with you wherever you are. This point-to-many capability sets Victory Communications apart, and enables your business to reap the benefits of a true, full featured and reliable business phone service. SERVICE AVAILABLE IMMEDIATELY After your enrollment, Victory Communications will provision your digital phone service and employee extensions, and ship your new phones directly to your site(s). Once you have received your new VoIP phones just connect the IP (Internet Protocol) phone into your data network and start enjoying unlimited calling and enterprise-grade PBX features and functionality. NO COMMITMENT, NO RISK If you don t need the service, just inform us in writing. No questions asked. No contracts! KEEP YOUR EXISTING PHONE NUMBERS Keep your existing numbers by porting them over to the Victory Communications system, or choose one or more new phone numbers. We have a wide variety of available local numbers in all 50 US states, along with direct-dial Toll Free, and vanity numbers. CLOUD BASED FOR AFFORDABLE OPERATION AND LOW-COST EXPANSION Victory Communications Office is the lowest-cost, high-quality business telephone service available today. No equipment on premises is required. There are no operational costs, other than your monthly service bill, since there is no requirement for on site expertise, secured space for allocated equipment, or expensive annual support contracts. It s easy to upgrade your Victory Communications system on demand as your requirements grow. When your business expands, you don t need to upgrade your PBX to support more users. Victory Communications Office s phone system is easily expandable from 2 to 2000 users. LOCATION INDEPENDENCE FOR ALL YOUR EMPLOYEES ANYWHERE IN THE WORLD Branch offices and home workers are transparently integrated into your Victory Communications phone service via the Internet, so your customers can reach your employees wherever they are anywhere in the world simply by dialing your main office, or their direct number. When employees travel, their business extension can follow them to their home, hotel or cell phone. MANAGEMENT OF EXTENSIONS Since your PBX is virtualized in the cloud, each extension can be managed from a simple and intuitive graphical user interface via a web browser connected to the Internet.
6 WHY CHOOSE A VIRTUAL PBX? VoIP (Voice over Internet Protocol) and IP PBXs and Call Centers have become increasingly popular to enable larger businesses to gain many of the long-promised advantages of Internet Telephony. Until now, however, there has been no cost-effective way to virtualize VoIP and PBX services so they can be hosted and delivered in the cloud model for the growing business. Now, Victory Communications has emerged to lead the VoIP movement by bringing to businesses of every size and type, the Quality of Service formerly associated with conventional telephony. BENEFITS Reduce Monthly Phone Bills by Up to 60% Single Bill for All Employees on System (On-site or Remote) No Expensive Hardware, Contracts or Set-up Fees Includes Unlimited Nationwide Calling in the US Full Featured Audio Conferencing Business-class Voic High-quality solution for Cost-effective Business Telephone and Communications Services Ideal for Businesses that Need a Complete, Multi-phone and Virtual PBX System in One Affordable Package Unparalleled High Definition Voice Quality with Easy-to-use IP Phones Easily Manage and Route Calls from Office, Home or the Road Supports Multiple Geographic Locations Add Lines and Services as Needed with Unlimited Expansion Self-install or Use our Professional Support Services Manage PBX Services Online Interactive Voic Configuration Forward Voic To Personalized Name Announcement Personalized Greeting Three-Way Calling Speed Dial Call Forwarding and Follow Me Call Waiting Caller ID Call Return Caller Id Block Anonymous Call Rejection Do Not Disturb Last Number Redial E911 Dialing (optional at additional cost) Local Numbers International Local Numbers Toll Free Numbers Multiple Brands of SIP Phones Supported Soft Phone Compatible VIRTUAL PBX ARCHITECTURE VIRTUAL PBX FEATURES Online Account Management Review Call History By Extension Assign And Manage Extensions Assign Features By Extension Configurable Menus And Personalized Messages VoIP CISCO PHONES
7 Victory Communication s VoIP Media Gateway Convert to VoIP Service and Reduce Your Monthly Phone Bills by More than 50%! Key Attributes of VoIP Media Gateway: VoIP Media PSTN Gateway System Architecture: Keep Your Existing Analog Phones and PBX Retain Your Existing Numbers Switch Your Existing PSTN Connection to Low-cost VoIP Interconnect with Low Nationwide and International calling Simple Installation of VoIP Media Gateway (Analog to VoIP) Cloud based failover and redundancy Save Money-Lower Interconnect rates to the Public Network that can save you 50%+ on your monthly reoccurring cost on access lines. Lower rates on long distance calls, international calls and in-bound toll free calls that can save you even more on your phone bill. All without replacing your phone numbers or phone equipment. Most hospitality providers achieve a positive Return on Investment in less than 60 days. Protect Your Investment - Keep your existing phones and PBX; simply connect your PBX to our edge VoIP media gateway, and we do the rest. Your existing Internet connection typically has enough extra capacity to handle all your voice communications. A simple test can identify if there is adequate bandwidth for your data and voice needs on the existing circuit. PBXes supported: Including Mitel, Avaya, Panasonic, Shoretel, Nortel, Cisco, NEC, Fujitsu Cloud Services Features: Affordable Enterprise Grade & Call Interconnect Services SIP trunking for the most affordable long-distance service with cloud-based redundancy Failover for always-on reliability Pooled trunking for multi-site chain and franchise businesses Easy porting of existing phone numbers
8 Local Telecommunications High Quality, Customized Solutions for the Local Market Business service from Victory Communications is full-featured and can easily expand as your needs do. Caller ID, call waiting, speed dial are just some of the features available through Victory Communications. Simplify billing and administrative needs with a suite of packages designed for you. Our local line service enables you to access the network for local calls and to place long distance calls without having to change your current system. Local services include touch-tone calling and 911 service among others. Of course, our team of service professionals is there to provide support when needed. Long Distance Services Our seamless network and suite of integrated services provides local, national and international direct dial calling to both dedicated and switched commercial customers. Our ultra-high band width transmission insures speed, long distance clarity and reliability and our 24/7 customer service guarantees support whenever you need it. Victory also offers national and international toll-free/800 calling. Large Carrier Power Lower Costs Victory Communications leases capacity from the four largest carriers in the U.S. We provide com munication services in domestic and international markets. Our national relationships insures us the ability to deliver lower costs, maximum reliability, and unmatched flexibility. We meet your needs today and provide the infrastructure for growth tomorrow and beyond. Calling Cards We offer enhanced service products such as prepaid and calling cards, and other billing prepay ment options. A touch-tone phone and a Victory Communications Calling Card allows your employees to stay connected anywhere in the world. Keep in touch with a simple solution that operates around the world. Key Features Convenience - a simple solution to credit cards or cash Support staff ready to meet your needs Calling cards make it easy to keep in touch. Voice Services Local Solutions. Global Coverage.
9 Voice Services (continued) Toll-Free Our toll-free services can extend business reach, enhance customer service and provide essential business continuity solutions. It can be a key differentiator for a contact center today. Understanding the options available, and the power of advanced, network-based offerings, can help any contact center maximize it s effectiveness. And with multiple service options to choose from, you can create a toll-free service plan specifically tailored to your company s needs. Direct Toll Free Service Toll-Free Service enables you to offer toll-free service internationally with the same toll-free number you already use in the U.S. International Toll-Free International Toll Free enables you to offer an international toll-free number for callers outside the US to reach your office or call center in the United States quickly and easily, by dialing a unique number from the country they re calling. IP Toll-Free Service IP Toll-Free is a managed Voice over IP communication solution that supports inbound toll-free call ing on your data network giving you toll-free service for your U.S. sites. Toll-Free calls originate in the PSTN network and are transported over the our MPLS network for delivery via an IP access facility. Domestic Toll-Free Service Inbound Toll-Free services from Victory provide a variety of options within the United States. Couple this with our Toll-Free Advanced Features to address your needs, allowing your customers to reach you easily and cost-effectively. Global Inbound Service (GIS) Global Inbound Service is a sophisticated global solution that allows you to network and integrate your customer service or support operations globally, making the best use of your resources, while enhancing the service you provide to your customers. Universal International Freephone Numbering (UIFN) Universal International Freephone Numbering Service optimizes your marketing spending by using one single toll-free number in all participating countries which streamlines your toll free opera tions and makes your telecom management easier. Toll-Free Advanced Features Toll-Free Advanced Features, coupled with our Toll-Free Services, can help you extend your business s reach, enhance customer service and help prepare for an emergency. Our continuum of advanced features includes announcements, routing, redirection and control all can be designed to your specifications.
10 Voice Services (continued) Teleconferencing Hold Conference Calls & Web Meetings on Demand This service allows you to conduct teleconferences anytime, day or night, without ever having to make a reservation. Simply use your own personal dial-in number and access code when you want to set up a call - there s no need to ever contact customer service. And now you can just as conveniently add a visual dimension to conference calls with Web Meeting Service capabilities. It s a great enhancement that allows you to present and collaborate with virtually any software application on your PC, in real-time over the Internet. And anyone can view or participate from just about anywhere, because only a standard browser and Web connection are needed. Now you can add the impact of visual aides to your audio conferences for more productive col laboration or compelling presentations. The service requires no additional software or hardware because anyone with Internet access and a standard browser can participate. Web Meetings are ideal for client presentations, project team meetings, external customer training, remote employee training, and provide all these features: Desktop Sharing Participants can share any application that resides on their PC. Whiteboard There are no-set up fees or carrying charges. Pay only for the conference calls you make. Chat Participants can send text messages to the entire audience or privately to a specific member of the conference. Application Share Control Hosts can share control of the presentation with participants. Participants can only modify the presentation if granted control by the host. File Transfer Participants can upload and download files. Desktop Share Control Support personnel can access participants PCs (with PC owner approval) for troubleshooting and problem resolution for technical support applications. Polling Hosts can create a survey online; the results can be tabulated immediately and shared with all participants. Record & Playback The host and/or participants can record the entire web and audio meeting to be played back at any time. Video Now see your host or an object under discussion in your meeting. SSL Encryption Secure Socket Layers secure every meeting. All data traveling to and from our servers is SSL encrypted. Unlimited Training Unlimited training and support.
11 CURRENT VICTORY CLIENTS
12 VICTORY CUSTOMER BILLING AND MONITORING PROTAL