Designed For Market Requirements

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1 Enterprise SIP

2 Designed For Market Requirements Enterprises can combine XO Enterprise SIP with ANY MPLS IP-VPN or Data Network (even from another carrier) for an all-in-one, multi-site IP communications solution to quickly realize the benefits of SIP OR Enterprises can combine XO Enterprise SIP with XO MPLS IP-VPN: Provides a simpler, more cost effective network management structure all traffic over one network Simplifies with fully-managed solution XO will configure, deploy, monitor, and manage at each customer site Provides routing intelligence in the network and allows routing by customer-designated Class of Service options XO Enterprise SIP is designed for organizations with 10 or more locations Copyright XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications. 2

3 Widely Recognized Solution XO Communications consistently places as one of top business VoIP providers in recent industry reports Infonetics market research report, North American Business VoIP Leadership Scorecard, 2011 ranked XO Communications as one of top two business VoIP providers Frost & Sullivan recognized XO Communications as the leading North American VoIP and SIP Trunking provider, 2010 Ranked as having largest share of the market in terms of corporate end users in another 2010 Frost & Sullivan study Received TMC s 2010 NGN Magazine Leadership award for outstanding innovation of Enterprise SIP service Named by Internet Telephony Magazine for Product of the Year award, 2009 XO Communications has more than 1 million business VoIP users Sources: Infonetics, North American Business VoIP Leadership Scorecard, 2011; Frost & Sullivan, 2010 North American Competitive Strategy Leadership Award in the VoIP access and SIP trunking services market 08/10; Frost & Sullivan, North American VoIP Access and SIP Trunking Services Market study, 04/10; NGN Magazine, 2010 NGN Leadership Award 07/10; TMC Internet Telephony magazine, Product of the Year award, Copyright XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications. 3

4 Benefits Reduce Total Cost of Ownership (TCO) with less equipment to buy and manage at every location. Not every service provider can do this because the carrier must: Allow sharing of capacity for voice sessions across the ENTIRE network Deliver proper E911 info to PSAP, or provide additional trunking to enable E911 Rate local calls properly that traverse the Public Switched Telephone Network, or bill LD rates Allow data to share the Enterprise SIP access, or provide separate access (Many carriers STILL charge additional fees for Data/Internet) Reduce capital costs by eliminating PBXs at every location Extend VoIP services to branch locations using your Wide Area Network Copyright XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications. 4

5 Benefits (Continued) Increase network efficiency by using idle bandwidth at one location for demands at others Carry your site-to-site calling on your wide area network Gain Redundancy and Failover from one XO Enterprise SIP connection to another, and through built-in network redundancy and automatic call routing Leverage existing investments in VoIP phone systems Manage your own Network using a secure, web-based portal Ensure Interoperability Gain presence in markets without spending capital expense Copyright XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications. 5

6 Before Enterprise SIP BEFORE: Enterprises had to work with more than one local carrier to provide separate Primary Rate Interface (PRI) lines or IP connections to each location. Copyright XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications. 6

7 After Enterprise SIP AFTER: XO Enterprise SIP provides high-capacity SIP trunking to one or more primary locations, thereby eliminating lines and equipment, gaining business continuity options and sharing capacity for sessions across the entire enterprise. Copyright XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications. 7

8 Exceptional Coverage XO can provide business-class VoIP services in more markets than other communications services providers XO VoIP footprint covers nearly every state and 2,700 cities nationwide XO Enterprise SIP is ideal for: Retail and restaurants Financial services Copyright XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications. 8

9 Pricing Flexibility The Right Pricing Structure Makes All the Difference Pricing Flexibility Select the TOTAL number of sessions you want to buy for ALL LOCATIONS Pick the port speed that will support total sessions, plus capacity for failover Tailor the pricing with your choice of an XO Corporate Long Distance Plan Bundle with the XO MPLS IP-VPN solution ONLY if you need it The flexibility to select the options you want, so you don t pay for more than you need Copyright XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications. 9

10 Business Continuity Options XO can connect your company to hand-off sites at edge of XO network in different XO IP POPs Multiple hand-off sites are distributed on different XO SBCs Failover: XO provisions network sessions capacity to support failover of XO traffic between designated sites Overflow: XO network tracks session usage for each of the sites. With Primary/Backup arrangement, after you use purchased sessions in one site, XO network automatically routes inbound traffic normally delivered to the first site to the second site Outbound calls from customer are accepted on any of the SIP Trunks Beyond your premise, XO Enterprise SIP architecture provides redundancy in the network Enterprise SIP failovers from a given region or from a given city are homed on geographically diverse XO SBCs Copyright XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications. 10

11 Business Continuity Options You can have two or more Enterprise SIP lines fail over to a single location Bandwidth speeds can be different at two locations that have failover capabilities A location with no primary users or associated branch can be used as a failover/back up location Incremental bandwidth options ranging from 1.5 to 4.5 Mbps are available for failover trunks, with lower (10 to 40) capacity calling sessions Copyright XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications. 11

12 Business Continuity (Continued) Solution also allows bursting up to 100% of the committed sessions (up to the maximum allowed by the port speed) to allow for additional capacity in unusual situations, such as emergencies or seasonal peaks Optimize voice resources by polling idle trunks or Concurrent Call Sessions at the enterprise level to meet call traffic requirements at the remote location level SIP Trunk #1 800 Dynamically use concurrent calls across all locations n s sio se time SIP Trunk #2 Burst conditions Per call charges apply n s sio se 400 time Normal conditions PBX #1 fails PBX #1 restored PBX#1 incurs seasonal bursting Copyright XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications. 12

13 Business Continuity (Continued) Automatic Call Routing feature automatically redirects an incoming call to an alternative number of any device (including cell phone or Voice Mail system) in the event of an unforeseen interruption in service You designate an alternate number: mobile, home, PBX main number or another dedicated number Network-based solution continues uninterrupted even if you experience a location outage Can be configured and managed by your administrator through a secure, web-based portal Copyright XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications. 13

14 More Advantages Provides High-Capacity Connections Incremental Bandwidths Ranging from 10 Mbps to 1 Gig Port Speeds available: 1.5, 3, 4.5, 10, 20, 40, 60, 100, 200, 300, 500, 1,000 Mbps Ethernet over Copper and fiber alternatives Allows you to Select Compression Option Uncompressed calls use a codec of G.711 (standard) G.729a also available; compresses the packet size of voice calls, which permits more simultaneous voice calls on the same bandwidth Security features Encryption of traffic provides added layer of protection to protect private VoIP communications and help prevent unauthorized access to voice conversations Select either or both of the prevailing industry signaling standards for encryption: SRTP or SIP TLS Copyright XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications. 14

15 Create Virtual Locations Virtual Telephone Numbers (TNs) are more than remote DIDs. They give you a presence in markets where you do not physically have offices: Useful for organizations that serve many markets from a single location Available at additional monthly charge to meet market needs Calls from virtual telephone numbers are billed at local rates Available in all XO Communications markets within the Enterprise SIP network footprint Copyright XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications. 15

16 Call Handling Supports local, long distance, operator assistance, E-911, directory assistance, toll-free inbound and outbound calls Carries XO local and long distance services in purchased sessions XO provides required transcoding in its network to support low-bit rate G729a codec and RFC 2833 for Dual Tone Multi Frequency Relay from/to enterprise Delivers caller ID and names to enterprise if received from previous network and privacy was not invoked by the caller Provides configurable caller ID for an outbound call from enterprise from XO-provided telephone numbers, XO can send out a pre-configured, toll-free number as the Caller ID instead of the original XO TN received from the enterprise Assumes that site-to-site calls originated from XO-provided telephone numbers are carried on enterprise internal data network; if sent to XO with 10 digits, calls will be completed Account Code (non-verified) and Authorization Code (verified) for XO LD Copyright XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications. 16

17 Applications Performance Companies buying XO MPLS IP-VPN with Enterprise SIP can add Applications Performance Management Provides live intelligence about the performance of the XO MPLS network, and all of the applications that run over the network, including VoIP Specifically helps network administrators make informed decisions about VoIP applications with the ability to drill down and perform detailed analytics on any VoIP call to ensure high standards of call quality Copyright XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications. 17

18 Interoperability Features Interoperability typically with Session Border Controllers (SBC) Acme Sonus Certified IP-PBXs for XO Enterprise SIP (typically larger IP-PBXs) Cisco Unified Communications Manager 5.1, 6.1 and for use with and without Cisco Unified Border Element (CUBE) Avaya Communication Manager 5.1 and SES 5.1 Nortel CS-1000 Independent Lab Testing for All Others Copyright XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications. 18

19 Online Feature Management The Enterprise SIP online portal allows you to self-administer changes in real time to manage services and modify features on existing phone lines. To begin, search for a location or phone number, then select it to view the available functionality or make changes. Copyright XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications. 19

20 Capabilities Of Web-based Portal Find locations or phone numbers View and modify locations Place orders to add or disconnect phone numbers View and configure voice features for each phone line: Edit Phone Number and Business Name Displayed in Caller ID Set up Call Forwarding and Call Waiting Manage Account Codes Configure Automatic Call Routing Manage directory listings View Consolidated Network diagrams Copyright XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications. 20

21 Quickly and Easily Add VoIP Features and Place Orders Quickly & Easily Add Features And Place Orders Online Follow a 4-step process to manage features or place orders to add or disconnect services: Step 1: Find and select location(s) Step 2: Choose a feature to manage or select a new service type, request a date for service installation, and click on Calculate Pricing Information to see the price (if applicable) Step 3: Configure service details Step 4: Review and submit order Copyright XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications. 21

22 Why XO For Enterprise SIP Custom solutions with little or no bureaucracy Ability to Connect More Locations anywhere in the U.S. with nationwide coverage in all 50 states Executive visibility with attention of XO Communications executives to Enterprise SIP trunking solution and flagship customers Lower Total Cost of Ownership Options for Business Continuity for network redundancy and diversity Modular solution choose the options that fit your unique business requirements; flexible pricing structure Industry Leadership more than 25,000 businesses and one million end users nationwide have already deployed XO VoIP solutions Online Self-Service Tools manage your phone features through an easy-to-use web interface Experience Years of porting experience (almost 2/3 of 35 million XO telephone numbers are ported telephone numbers) as well as extensive technical and operational experience with VoIP, SIP and RTP with customers as well as VoIP traffic exchange with traditional carriers Copyright XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications. 22

23 Benefits Summary Cost Savings Reduces Total Cost of Ownership (TOC) Leverages existing phone systems Maximizes local and long distance savings Shares sessions capacity across Enterprise Leverages private network for free, unlimited site-to-site calling Is priced based on bandwidth and VoIP sessions instead of lines Quality and Performance Provides high-capacity connections Gives you superior quality and reliability Combines voice and data on single circuit Squeezes more capacity out of circuits because of compression technology Provides competitive Service Level Agreements Ease of Use Manages local services from central location Eliminates hardware and software associated with managing multiple lines Standardizes phone systems Is available through one provider with one point of accountability Lets you easily manage and order services online 24x7x365 without having to call XO Customer Care Flexibility Connects more of your locations Connects to a private network Gives you Business Continuity Options Is compatible with leading IP-PBX systems Makes most use of time-of-day calling needs Allows you to only pay for options you need Copyright XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications. 23

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