Do better work together
|
|
- Veronica Harrison
- 8 years ago
- Views:
Transcription
1 Do better work together
2 Collaborate and communicate beyond the boundaries Our Hosted Lync unified communications (UC) solution pairs Microsoft s marketleading UC technology with O 2 s awardwinning network. Together, we provide a cloud-based, enterprise IP voice and UC solution capable of replacing your existing PBX. It s about breaking organisational boundaries and reflecting the ways of communicating we use in our personal lives. Fixed-line phones and have begun to take second place behind online voice, video calling and messaging services on social networking sites. According to a recent study we commissioned in partnership with the Centre for Economics and Business Research, 80% of organisations say employees still don t have full access to key business systems that allow them to work away from the office. 90-day pilot We re offering a low-cost, 90-day pilot for up to 100 users so you can see how it would work for your organisation. Hosted Lync UC gives your people better access to the tools and information they need to work as productively and collaboratively as possible wherever there s connectivity. It s a fully managed, cloud-based service for enterprise users designed to support 250 to over 10,000 users the more users, the more cost effective it becomes. Hosted Lync includes: Voice and video calls Desktop sharing Online meetings and presentations Presence Instant messaging (IM) It can all be controlled directly from the Microsoft Office suite. It s device agnostic, so your users will have a consistent, seamless experience regardless of the device or operating system they re using. And it s federated, so users can communicate and collaborate with people outside the organisation using Lync, Skype, or services like IBM Sametime and Cisco Unified Presence Server. This means that customers and suppliers can all be part of the collaboration mix too.
3 Here s a typical scenario for unified communications-as-a-service, based on what we re seeing with our customers Hosted Lync deployments. It integrates external users such as remote workers connecting via mobile, Skype or Office 365, with internal users connected directly to the corporate network. The Session Border Controllers enable calls to and from conventional landlines. The core infrastructure is secured by firewalls, with reverse proxy servers to provide an additional layer of protection for connections via the internet. The deployment is load balanced to maintain smooth service, while mirroring provides failover to ensure continuity of service. This can be for voice services only, or for the full unified communications deployment. PSTN Voice calls from conventional phone lines External Clients (mobile connections) Internet Clients, External Users Federated Partners, Skype, O365, UM Online Internal Clients Connected directly to the corporate network Internet Load Balancers (HLB) Client Production Domain On Premises Services Management and control DMZ Servers O 2 DC Protection for the core infrastructure from internet-based traffic MPLS WAN Edge Pool Reverse Proxy Load Balancers (HLB) E-SBC Lync Enterprise Pool Office Web App SQL Mirror File Share DFS Domain Controllers (Resource Forest)
4 Hosted Lync incorporates all PBX replacement Hosted Lync UC incorporates all the features of an IP-PBX, including call forwarding, call park, group pickup, response groups and simultaneous device ringing, as well as voic escape, which automatically diverts calls to voic if a mobile is unable to take the call. Inbound voice calls can be delivered to any location. Users can keep their existing numbers. New numbers can be added from any geographic location. And your voice calls are secure with Lync. Hosted Lync traffic, both signal and media traffic, is encrypted by using the Transport Layer Security (TLS) protocol. If someone intercepts a communication, they will only see encrypted text. Even on a public wifi network at an airport or a coffee shop, you can use Lync Online IM, calls, and presentations and know that your communications are encrypted to potential interception by network sniffers. Hosted Lync UC provides enterprise-grade IP telephony that can replace your existing PBX. Enterprise voice (IP-PBX features) Call Forwarding and Simultaneous Ring so calls don t get missed. Users can configure a simple rule to forward incoming calls. If a user is out of the office, calls can be routed to a co-worker. When Simultaneous Ring is enabled, incoming calls ring on two phones at the same time. Useful if you re busy or momentarily unavailable. Call Park allows users to answer a call and then put the caller on hold, or park the call. The user can then pick up the same call at another location or endpoint. If you need to leave the office to travel to another location you can switch seamlessly from a landline to your mobile without missing a word. Group Call Pick Up you can assign groups so that if a user is out of the office or busy, a colleague can answer their incoming calls from their own desk. Response Group Application here you can route and queue incoming calls to designated users for special purposes, such as customer service, an internal help desk, or general telephone support for a department. Interactive Voice Response (IVR) can be configured to obtain information from callers and direct the call to the appropriate queue. Depending on the caller s response to pre-recorded questions, the caller either hears a follow-up question, or is routed to the appropriate queue. These questions and the caller s responses are relayed to the agent who accepts the call, giving them valuable information. Voice Mail Escape detects if a user s mobile phone is turned off, out of battery or out or range and automatically routes the call to voice mail.
5 This is already having a significant impact in some support areas, where this agile collaboration is reducing the time taken to resolve our customers calls. John Hood, Managing Director, Civica Collaboration IM, virtual meetings, voice and video calls and conferences are all dimensions of the transformation in collaborative working that Hosted Lync can bring. It reduces the need for travel to meetings and enables the free and rapid movement of ideas and resources around the organisation. Individuals can exchange thoughts, ideas and information intuitively, using IM. They might hesitate to make a phone call, or there may not be time to wait for an reply; IM allows the conversation to run smoothly and quickly, without breaking the rhythm of work. Groups of up to five people can set up scheduled or unscheduled meetings, using Hosted Lync voice calling, or with multiparty HD video support. Joining a Lync Meeting requires only a single touch or click on smartphones, tablets, and PCs. Lync Meetings reach outside your organisation with browser-based access The Lync Web App allows PC and Mac users to join a Lync Meeting from a browser You enjoy a full online meeting experience including IM, voice, multiparty video, data collaboration and sharing OneNote Share allows users to create and share OneNote digital meeting notes within Lync Meetings (OneNote is Microsoft s note-taking and storage app) Lync video uses open standards including H.264 SVC to provide a high-quality video experience on a wide range of devices Civica reduces travel costs by 25% Specialist software and business process services provider Civica took business agility to a new level with a pioneering deployment of Hosted Lync. As a result, the organisation has seen increased productivity and dramatically reduced travel for home workers, resulting in a drive towards 25% cost savings, over 40,000 savings on conference calls, and eliminating redundant IT systems. It has also led to reduced admin, higher staff morale and better customer service. UC client Lync unifies voice and video calls, Lync Meetings, presence, and instant messaging (IM) in one easy-to-use client, making it simple to choose and switch between different forms of communication. It makes communicating easier with a consistent and familiar experience available on Windows PCs, Windows Phone, ios, and Android smartphones. The new immersive Lync app for Windows 8 and Windows RT provides a seamless touch-first experience.
6 Persistent chat Hosted Lync persistent chat allows groups of users to participate in continuing discussions on topics of shared interest. The history of the conversation is maintained so that teams in different locations and departments can review discussions, even when users are online at different times. Persistent chat enhances team communication and enables geographically distributed teams to work together efficiently. The interface provides users with a list of available chat rooms on specified topics, provides tools to search through the history of discussions, and offers filters and alerts for notification on new posts on a particular topic. Quick Lync Quick Lync is a menu that appears over a contact in the Lync contact list and shows available communication modes. Remote access Hosted Lync offers users a completely seamless and consistent user experience regardless of location. Users who travel and use a hotel s public wifi have access to the same features as office-based users connected to the corporate network. This consistent experience is provided without the need for a VPN connection, or manual configuration changes by the user. All the features work from any location. Public IM connectivity Public IM connectivity (PIC) enables Lync users to communicate with contacts using the various public IM networks. Lync Server supports IM with MSN and Skype. Federation Federation within Lync lets different organisations communicate easily and securely with each other across the public internet. The participating organisations are federated between Access Edge Servers. Hosted Lync federation extends unified communications securely over the internet to customers, suppliers, and partners using audio, web conference, IM presence and video. As well as other Lync users, participants can federate with Skype, IBM Sametime or Cisco Unified Presence Server. Just as has become a standard means of communication, federation offers rich collaboration capabilities to conduct business between organisations. Changing culture for a better balance Our own experience of Hosted Lync showed that cultural change is as important as the technology if you want get the full benefit of UC. Before UC, we spent around 14 million on travel, generating six million kg of CO 2 roughly equivalent to ten return flights between London and New York every day, for the whole year. We also spent 12,000 nights in hotels, amounting to 33 years away from family and friends. We encouraged everyone to think twice about every journey, and to work from home more often. Now, after UC, we ve made our people happier and more productive, while achieving significant cost savings.
7 Deploying Hosted Lync UC Server type Hosted Lync can be implemented in Standard or Enterprise edition server configurations, which both support High Availability enterprise voice. The difference between architectures is that the Enterprise server configuration also supports High Availability on the UC features of Lync. The Enterprise edition pool is, in effect, a cluster of mutually aware Lync servers. They are designed to provide zero-intervention High Availability. These pools have a minimum of three servers and are capable of supporting from 10,000 to 80,000 end users. In the event of a server failure, the remaining two servers can support the full load of end users. Voice and UC services continue with no noticeable interruption. The Standard edition server is a stand-alone entity capable of supporting up to 5000 end users. It is aimed at small businesses that only need High Availability for voice services. O 2 will always deploy these servers in pairs, using the backup registrar capability to provide High Availability for voice at a more appropriate cost. If one of the servers fails, clients will automatically failover to the surviving server and be able to make calls. Private cloud or on-premise deployment Hosted Lync is usually offered as a cloudhosted service with appropriate service level agreements (SLAs), but you can also run the service on your own servers. The hosted option is an end-to-end managed service; we can provide service and support for on-premise deployments in line with your specific requirements. Split domain architecture Our split domain architecture allows you to run Office 365 alongside your Hosted Lync deployment. This allows you to get full value from both services, with Exchange and SharePoint document management in Office 365, and Hosted Lync with enterprise voice in the cloud. Your end users benefit from a fully integrated UC and office application service.
8 Why O 2? We re experts in the areas vital for the success of UC in an organisation. Hosted Lync UC integrates with our other digital capabilities like wifi, cloud services and cyber security offerings. Our heritage is mobile and we know all about the benefits of flexible working we re realising them every day on our own collaboration journey. Every organisation is different, so we ll start by understanding yours. What you do and how you do it. What your customers expect from you. And what you need to grow and stand out from the competition. Once we understand your business, we ll come up with a solution, show you the benefits and put everything in place to get you up and running. You ll only get one bill and one point of contact. And we ll always be on-hand, making sure you get the service you signed up for. Ready to try it? We re offering organisations a low-cost 90-day pilot for up to 100 users. It s quick to set up and will give you a good idea of the difference Hosted Lync UC can make to your business. To set up your pilot today, speak to your Account Manager or call If you d like to find out a bit more first, you can arrange to see a demo at our Slough or Leeds offices by contacting your Account Manager, or calling us on the number above. o2.co.uk/enterprise
9 Published in June All information is correct at time of going to print. Telefónica UK Limited Registered in England no Registered Office 260 Bath Road Slough SL1 4DX.
collaboration Keeping people in touch efficiently
collaboration Keeping people in touch efficiently What is collaboration? At its best, unified communications (UC) is just what it says it enables better interaction between people by integrating what were
More informationUNIFIED COMMUNICATIONS. Keeping people in touch efficiently
UNIFIED COMMUNICATIONS Keeping people in touch efficiently WHAT ARE UNIFIED COMMUNICATIONS? At its best, unified communications (UC) is just what it says it enables better interaction between people by
More informationFabrizio Volpe. MVP Directory Services MCITP Lync 2010. @Fabriziovlp. Fabrizio.volpe@gmx.com. http://www.linkedin.com/in/fabriziov
Fabrizio Volpe MVP Directory Services MCITP Lync 2010 @Fabriziovlp Fabrizio.volpe@gmx.com http://www.linkedin.com/in/fabriziov Agenda Intro to Lync Server Lync Features : Presence Integration with Sharepoint,
More informationMICROSOFT LYNC SOLUTIONS. Unifying Communications with the Active Communications Solution
MICROSOFT LYNC SOLUTIONS Unifying Communications with the Active Communications Solution CONTENTS 1 Who are VideoCentric? 2 What is Unified Communications? - How can UC help my company? 3 What sorts of
More informationNFON Whitepaper: Integrating Microsoft Lync (Skype for Business) with Telephony
. Myths and facts - for enterprise owners, managers and buyers. Document Version: V1.0 Date: November 2015 NFON UK Ltd, 140 Wales Farm Road, London, W3 6UG, UK Page 1 of 7 1. INTRODUCTION While the business
More informationProduct Guide. Published: November 2012
Published: November 2012 Table of Contents Introduction... 5 What s New in Lync? Be There Without Going There... 6 Work from Anywhere... 7 Identity Based Communication... 7 Seamless Connectivity... 7 Presence
More informationA Business Case for Lync 2010 Unified Communications. Marcus Bluestein Chief Technology Officer Kraft & Kennedy
A Business Case for Lync 2010 Unified Communications Marcus Bluestein Chief Technology Officer Kraft & Kennedy Session Description Lync is certainly cool, but what can it do for a lawyer? Learn how Lync
More informationVoice. It s time to connect. It s time to transform.
Voice. It s time to connect. It s time to transform. Unite your networks. Release your people. Realise your value. Smarter Working Britain highlights that the UK economy is missing out on growth to the
More informationLync Express The Evolution of UC Frederic Dickey Director of Professional Services July 9, 2013
Lync Express The Evolution of UC Frederic Dickey Director of Professional Services July 9, 2013 Live from WPC 2013! 2 Inside this Deck Unified Communications Defined Lync 2013 Demystified Lync Express
More informationLive Communications Server 2005 SP1 Office Communications Server 2007. Matt Newton Network Engineer MicroMenders, Inc
Live Communications Server 2005 SP1 Office Communications Server 2007 Matt Newton Network Engineer MicroMenders, Inc Focus of this Presentation Of the Unified Communications and Collaboration capabilities,
More informationMyCloud Dedicated Unified Communications (UC) Transforming Business Communications
MyCloud Dedicated Unified Communications (UC) Transforming Business Communications Businesses need communications tools that make their work easier and are available anywhere, anytime including within
More informationACS Express for Office365
ACS Express for Office365 The Office 365 Gateway Active Communications Europe Over 20 years of experience Unified Messaging and Communication Experts Microsoft ISV Partner Unified Communications Offices
More informationHosted Unified Communications: What You Need to Know to Determine if it is Right for Your Organization. An Industry White Paper from New Horizon
Hosted Unified Communications: What You Need to Know to Determine if it is Right for Your Organization. An Industry White Paper from New Horizon Summary Think for a moment about how many times each day
More informationMicrosoft Lync 2013. Work from Anywhere
Microsoft Lync 2013 Workplaces are changing. Teams are more distributed. People need productivity tools that enable them to work from virtually anywhere. Yet, despite organisations technology investments,
More informationAccelerate with OpenScape Office
Accelerate with OpenScape Office Take your business to the next level with Unified Communications and Collaboration. Our UCC solutions can help your business - no matter how big or small get more done
More informationCore Solutions of Microsoft Lync Server 2013
Course 20336A: Core Solutions of Microsoft Lync Server 2013 Length: Audience(s): 5 Days Level: 300 IT Professionals Technology: Microsoft Lync Server 2013 Type: Delivery Method: Course Instructor-led (classroom)
More informationSimplify everything with Vodafone One Net Business
Simplify everything with Vodafone One Net Business A whole new way of looking at your communications Simplify everything with Vodafone One Net Business, the complete cloud-based communications system that
More informationCourse Outline. Course 20336B: Core Solutions of Microsoft Lync Server 2013. Duration: 5 Days
Course 20336B: Core Solutions of Microsoft Lync Server 2013 Duration: 5 Days What you will learn This instructor-led course teaches IT professionals how to plan, design, deploy, configure, and administer
More informationCourse Outline. Core Solutions of Microsoft Lync Server 2013 Course 20336B: 5 days Instructor Led. About this Course.
Core Solutions of Microsoft Lync Server 2013 Course 20336B: 5 days Instructor Led About this Course This instructor-led course teaches IT professionals how to plan, design, deploy, configure, and administer
More informationHttp://www.passcert.com
Http://www.passcert.com Exam : 70-337 Title : Enterprise Voice & Online Services with Microsoft Lync Server 2013 Version : DEMO 1 / 18 Topic 1, Litware, Inc Case A Overview Litware, Inc., is an international
More informationMicrosoft 20336 - Core Solutions of Microsoft Lync Server 2013
1800 ULEARN (853 276) www.ddls.com.au Microsoft 20336 - Core Solutions of Microsoft Lync Server 2013 Length 5 days Price $4070.00 (inc GST) Version B Overview This instructor-led course teaches IT professionals
More informationCisco / Microsoft Unified Communications Integration Overview. 2010 Cisco and/or its affiliates. All rights reserved.
Cisco / Microsoft Unified Communications Integration Overview 2010 Cisco and/or its affiliates. All rights reserved. 1 2010 Cisco and/or its affiliates. All rights reserved. 2 3.6 8 million 600k 300k Billion
More informationLicensing Guide. Published: March 2013
Licensing Guide Published: March 2013 Disclaimer: The Lync 2013 Licensing Guide is provided to customers and partners to assist in understanding the options for acquiring Lync Server 2013, Lync client
More informationWHITE PAPER. www.fusionstorm.com. The Business Benefits of Upgrading Legacy IP Communications Systems. www.fusionstorm.com
WHITE PaPEr: Easing the Way to the Cloud: 1 WHITE PAPER The Business Benefits of Upgrading Legacy IP Communications Systems 2 WHITE PAPER: The Business Benefits of Upgrading Legacy IP Communications Systems
More informationCore Solutions of Microsoft Lync Server 2013
About this Course Core Solutions of Microsoft Lync This instructor-led course teaches IT professionals how to plan, design, deploy, configure, and administer a Microsoft Lync solution. The course emphasizes
More informationGlobal Network. Whitepaper. September 2014. Page 1 of 9
Global Network Whitepaper September 2014 Page 1 of 9 Contents 1. Overview...2 2. Global Connectivity, Quality of Service and Reliability...2 2.1 Exceptional Quality...3 2.2 Resilience and Reliability...3
More informationHosted Unified Communications: What You Need to Know to Determine if it is Right for Your Organization. An Industry White Paper from Votacall
Hosted Unified Communications: What You Need to Know to Determine if it is Right for Your Organization. An Industry White Paper from Votacall Summary Think for a moment about inter-office communications.
More informationCommunications. Simplified ipecs UCP. www.ericsson.com/us/connecting-business
Communications Simplified ipecs UCP Innovative IP Platform for Unified Communications Simple Unified Communications Built-in Users can access voice, video, instant messaging, conference calling and visual
More informationCore Solutions of Microsoft Lync Server 2013
Course 20336B: Core Solutions of Microsoft Lync Server 2013 Course Details Course Outline Module 1: Architecture and Design Approach for Microsoft Lync Server 2013 This module will help you to plan and
More informationThe all-in-one Unified Communications solution for SMBs.
OpenScape Business The all-in-one Unified Communications solution for SMBs. Improve your performance and take your business to the next level with Unified Communications. Amplifying opportunities The success
More informationBuilding the Lync Security Eco System in the Cloud Fact Sheet.
Building the Lync Security Eco System in the Cloud Fact Sheet. [Type text] The need to secure all entries to the fastest growing Unified Communication application (UC) and allow for complete inter-operability
More informationMitel MiCloud Office Solution Overview
Mitel MiCloud Office Solution Overview Have you ever stood in line for hours anxiously awaiting the latest new mobile phone technology? Today s powerful devices are so much more than just simple voice
More informationPlans Comparison. 855.900.KUMO (5866) sales@joinkumo.com. sales@joinkumo.com www.joinkumo.com 855.900.KUMO
Plans Comparison 855.900.KUMO (5866) sales@joinkumo.com Page 1 of 5 Elevate your business with scalable solutions and accessible services in the cloud. ON-DEMAND FLEXIBILITY Fully On-Demand Cloud Services
More informationBlackBerry Mobile Voice System
BlackBerry Mobile Voice System Mobile Unified Communications BlackBerry Mobile Voice System (BlackBerry MVS) brings desk phone features to BlackBerry smartphones. Work with one business number at the office
More informationMicrosoft Lync Transforms Business Communications
Microsoft Lync Transforms Business Communications September 2012 Prepared by: Zeus Kerravala Microsoft Lync Transforms Business Communications by Zeus Kerravala September 2012 º º º º º º º º º º º º º
More informationCore Solutions of Microsoft Lync Server 2013
MS20336 Längd: 5 dagar Core Solutions of Microsoft Lync Server 2013 This instructor-led course teaches IT professionals how to plan, design, deploy, configure, and administer a Microsoft Lync Server 2013
More informationWellwood Communications Limite d
Wellwood Communications Limite d Unified Communications Platform, ipecs UCP ipecs UCP is Ericsson-LG Enterprise s unified communications platform designed to help organisations communicate and collaborate
More informationAvaya plus Skype for Business: The Best of Both Worlds
Avaya plus Skype for Business: The Best of Both Worlds Table of Contents Begin with the Avaya Advantage... 1 Three Ways to Incorporate Avaya with Skype for Business... 2 Why Avaya is the Top Choice for
More informationSix Questions to Answer When Buying a Phone System
2016 NEW PHONE SYSTEM BUYER S GUIDE Six Questions to Answer When Buying a Phone System In addition to the most comprehensive portfolio of voice communications, data and wireless networking products in
More informationCourse 20336: Core Solutions of Microsoft Lync Server 2013
Course 20336: Core Solutions of Microsoft Lync Server 2013 Type:Course Audience(s):IT Professionals Technology:Microsoft Lync Server Level:300 This Revision:B Delivery method: Instructor-led (classroom)
More informationMicrosoft Lync TM How to Guide
Microsoft Lync TM How to Guide Microsoft Lync TM ushers in a new connected experience transforming every communication into an interaction that is more collaborative, engaging and accessible from nearly
More informationComUnity. Move your organization s telephony from servers to service
ComUnity Move your organization s telephony from servers to service ComUnity brings you Telephony over IP, delivered in the cloud. You reduce costs and infrastructure, but improve communication throughout
More informationMicrosoft Office 365 Small Business from Vodafone. What will you achieve?
What will you achieve? Now there s an easy way to do business virtually anywhere 2 Microsoft Office 365 Small Business from Vodafone is designed for businesses like yours. It provides access to the Microsoft
More information20336B: Core Solutions of Microsoft Lync Server 2013
20336B: Core Solutions of Microsoft Lync Server Course Details Course Code: Duration: Notes: 20336B 5 days This course syllabus should be used to determine whether the course is appropriate for the students,
More informationWhitepaper: Microsoft Office Communications Server 2007 R2 and Cisco Unified Communications Manager Integration Options
Whitepaper: Microsoft Office Communications Server 2007 R2 and Cisco Unified Communications Manager Integration Options Document Summary This document provides information on several integration scenarios
More informationCore Solutions of Microsoft Lync Server 2013
CÔNG TY CỔ PHẦN TRƯỜNG CNTT TÂN ĐỨC TAN DUC INFORMATION TECHNOLOGY SCHOOL JSC LEARN MORE WITH LESS! Core Solutions of Microsoft Lync Server 2013 Course 20336A: Five days; Instructor-Led About this Course
More informationAccelerate with OpenScape Office
Accelerate with OpenScape Office Take your business to the next level with Unified Communications and Collaboration. Our UCC solutions can help your business - no matter how big or small get more done
More informationSimplify everything with Vodafone One Net Business
Simplify everything with Vodafone One Net Business A whole new way of looking at your communications Simplify everything with Vodafone One Net Business, the complete cloud-based communications system that
More informationHow to work flexibly
How to work flexibly Flexible working for your business Flexible working means your people can work the way that s best for them and your business. With the use of smartphones, car kits, wifi, and mobile
More informationSam Cavaliere. Microsoft Corporation Sam.Cavaliere@microsoft.com 646-225-4860
Sam Cavaliere Unified Communications Solutions Sales Professional Microsoft Corporation Sam.Cavaliere@microsoft.com 646-225-4860 Agenda Define UC Foundation for Communications Demo Wrap up Q&A Confusing,
More informationHosted VoIP for Business
Your complete guide to Business VoIP Telephony Hosted VoIP for Business 1 Doc V1.0 Jan 2014 Table of Contents Hosted Desk- 3 VoIP today 3 What is Hosted VoIP? 4 How does Hosted VoIP work? 4 Is Hosted VoIP
More informationMaking Enterprise Collaboration Cloud and Clear. Ramesh Paramaesvaran, Head of Design BT Global Services
Making Enterprise Collaboration Cloud and Clear Ramesh Paramaesvaran, Head of Design BT Global Services 20 years enabling business in Malaysia with 800+ Employees Global Development Centre Contract delivery
More informationOUR HOSTED PHONE SOLUTION WILL SAVE YOUR BUSINESS MONEY AND MEET ALL YOUR TELEPHONE REQUIREMENTS. LOGO HERE
OUR HOSTED PHONE SOLUTION WILL SAVE YOUR BUSINESS MONEY AND MEET ALL YOUR TELEPHONE REQUIREMENTS. LOGO HERE ITS TIME TO EXPECT MORE FROM YOUR PHONE PROVIDER NEW VOIP PHONES There s no bulky equipment to
More informationDeployment options for Avaya Communicator for Microsoft Lync with Lync Peer to Peer calling enabled
White Paper Deployment options for Avaya Communicator for Microsoft Lync with Lync Peer to Peer calling enabled Abstract This white paper describes the procedure to enable Microsoft peer to peer calling
More informationBusiness leaders, meanwhile, are looking for reporting that will help them drive efficiency and maximize returns on their technology investments.
Businesses don t buy phone systems for fun. If you re in the market, you re probably responding to an event, such as a move or serious problems with an existing system. Perhaps, you are looking to gain
More informationPRESENTER NAME Communication Capabilities E-mail/Calendaring Mobile Phones Voicemail Fax Integrated Communication Solutions IM and Presence Web and Video Conferencing VoIP PBX Integration Integration
More informationWHITE PAPER. Deploying Mobile Unified Communications for Cisco
WHITE PAPER Deploying Mobile Unified Communications for Cisco Table of Contents 1. Introduction...3 2. What are the drivers for deploying Mobile Unified Communications?... 3 3. What factors influence which
More informationHow To Use Blackberry Mobile Voice System On A Blackberry Phone
B l a c k B e r r y M o b i l e Vo i c e S y s t e m BlackBerry Mobile Voice System Mobile Unified Communications Mobile Voice System ( MVS) is designed to unify desk phone features on smartphones and
More informationipecs UCS Unified Communications Solution Easy to access and activate Highlights Single server solution
ipecs UCS Unified Communications Solution In today s world of remote and dispersed workers, the ipecs UCS application provides tools to enhance productivity and mobility while improving employee collaboration
More informationRingCentral Office Product Overview UK. Learn what a cloud phone system can do for your business.
RingCentral Office Product Overview UK Learn what a cloud phone system can do for your business. RingCentral Office Product Overview Cloud Business Phone Systems RingCentral is the market leader in cloud
More informationSIP Security Controllers. Product Overview
SIP Security Controllers Product Overview Document Version: V1.1 Date: October 2008 1. Introduction UM Labs have developed a range of perimeter security gateways for VoIP and other applications running
More informationIP PBX. SD Card Slot. FXO Ports. PBX WAN port. FXO Ports LED, RED means online
1 IP PBX SD Card Slot FXO Ports PBX LAN port PBX WAN port FXO Ports LED, RED means online 2 Connect the IP PBX to Your LAN Internet PSTN Router Ethernet Switch FXO Ports 3 Access the PBX s WEB GUI The
More informationBT CLOUD VOICE. CUSTOMER ADMINISTRATOR GUIDE.
BT CLOUD VOICE. CUSTOMER ADMINISTRATOR GUIDE. A comprehensive guide to setting up and using the many features of BT Cloud Voice, and how they can help you get the very best out of your business. WHAT S
More informationTelephony Telephony more than just a phone system.
Telephony Telephony more than just a phone system. Telephony En Pointe ECS provides an end-to-end telephony solution based around the latest bleeding edge technology from Cisco Systems the Cisco Hosted
More informationCisco WebEx Meetings Server
Data Sheet Cisco WebEx Meetings Server Now you can bring Cisco WebEx conferencing into your company s private cloud, for a cost-effective, secure, and flexible collaboration and communications solution.
More informationWhitepaper Best of Both Worlds. Making the most out of your Office 365 Licensing and Increase Productivity How to add Lync Enterprise Voice
Whitepaper Best of Both Worlds Making the most out of your Office 365 Licensing and Increase Productivity How to add Lync Enterprise Voice Table of Contents Getting the most out of your Office 365 Deployment...3
More informationipecs Cloud from Ericsson-LG Enterprise
ipecs Cloud from Ericsson-LG Enterprise SIMPLIFIED COMMUNICATIONS With ipecs Cloud What is ipecs Cloud? ipecs Cloud brings all of the features you know and love from an on-premise phone system and delivers
More informationIT Enterprise Services. Capita Collaboration Suite Unified Communications in the Cloud
IT Enterprise Services Capita Collaboration Suite Unified Communications in the Cloud Empower your people to engage and innovate Ready to transform the way you work? Imagine your enterprise truly connected;
More informationUnderstanding The Benefits Of Unified Communications And Hosted VoIP
Understanding The Benefits Of Unified Communications And Hosted VoIP oip Having Unified Communications (UC) in place can benefit not only your organisations but also your employees and customers. The Benefits
More informationBlackBerry Mobile Voice System
BlackBerry Mobile Voice System BlackBerry Mobile Voice System Mobile Unified Communications BlackBerry Mobile Voice System (BlackBerry MVS) brings desk phone features to BlackBerry smartphones. Work with
More informationOpenScape Web Collaboration
OpenScape Web Collaboration The quickest and easiest way to collaborate, share and support online Performance-boosting collaboration and secure support from anywhere Issues raised, ideas shared and decisions
More informationSwitchvox. It s more than a phone system. It s a better way to communicate.
Switchvox It s more than a phone system. It s a better way to communicate. DIGIUM The Company That s Reinventing the Phone System Digium provides the VoIP solutions that small, medium, and large businesses
More informationBT Cloud Phone. A simpler way to manage your business calls.
. A simpler way to manage your business calls. Make and receive calls from anywhere with a phone system that s hosted in the cloud. Save on set-up, maintenance and call charges. Have reassurance that we
More informationWelcome to the era of the anywhere worker
Welcome to the era of the anywhere worker Today s anywhere worker is more responsive, more productive and more mobile than ever before. Don t just add mobile. Be mobile. Real-time conversations are happening
More informationWhite Paper. 7 Business Benefits of Moving From an On-Premise PBX to a Cloud Phone System
White Paper 7 Business Benefits of Moving From an On-Premise PBX to a Cloud Phone System 7 Business Benefits of Moving From an On-Premise PBX to a Cloud Phone System Tipping Points: Factors typically driving
More informationGenesys SIP Transforming Customer Service. Richard Barton Bill Mitchell Jim Kraeutler
Genesys SIP Transforming Customer Service Richard Barton Bill Mitchell Jim Kraeutler Genesys SIP as Single Platform Virtualize Operation Multi-site, Remote/Home Agent, Cloud Operation Flexibility Simplify
More informationOffice Professional Plus - Outlook, Word, Excel, PowerPoint, Publisher, Access, InfoPath, Lync and more...
Office 365 The future of technology for the small business Microsoft Office 365 provides the latest email, communication, messaging, staff productivity and collaboration tools over the Web, ideally suited
More informationBusiness Cloud Services
Business Cloud Services Unified Communications in the Cloud Flexible. Economical. Powerful. UNIVERGE BLUE Business Cloud Services by NEC delivers enterprise-grade Voice, Mobility, Messaging, Presence,
More informationOnSIP: The Leading Phone System For Educational Institutions
A Junction Networks White Paper 55 Broad St, 20 th Floor New York, NY 1.800.801.3381 www.onsip.com OnSIP: The Leading Phone System For Educational Institutions By Nicole Hayward Junction Networks December
More informationWindstream Integrated Services Group. 2011 Avaya Inc. All rights reserved. 1
Integrated Services Group 2011 Avaya Inc. All rights reserved. 1 Who is Integrated Services Group (ISG)? Leading integrator specializing in building and delivering unified communication solutions by integrating
More informationCourse Syllabus. About the course. Audience. At Course Completion. Microsoft Lync 2013 Depth Support Engineer. Certification Exams: 74-338
Course Syllabus Course Title: Microsoft Lync 2013 Depth Support Engineer Format: Instructor-Led Certification Exams: 74-338 This course syllabus should be used to determine whether the course is appropriate
More informationVoice. It s time to transform.
Voice. It s time to transform. Unite your networks. Untie your phones. Your telephones should not tether you. Voice transformation makes your landline phone services more versatile. You can use the office
More informationSimplify your business telephony with a hosted voice solution.
IT Services. Simplify your business telephony with a hosted voice solution. Deliver HD voice, video, and a host of advanced features without the expense of an onsite pbx. itservices.ricoh.com.au We ve
More informationSoftware-Powered VoIP
Software-Powered VoIP Ali Rohani Anthony Murphy Scott Stubberfield Unified Communications Architecture Core Scenarios UC endpoints QOE Monitoring Archiving CDR AOL Public IM Clouds Yahoo Remote Users MSN
More informationYour Communications Solution. The Best Communications Solution for Your Business ipecs-lik. ipecs is an Ericsson-LG Brand
Your Communications Solution The Best Communications Solution for Your Business ipecs-lik ipecs is an Ericsson-LG Brand ipecs-lik Simply Unifying for SMB Communications 02 Ericsson-LG As your workforce
More informationThe Protel PBX Line. Converged Communications for Business. www.nexmatrix.com. Green Solutions
The Protel PBX Line Converged Communications for Business Green Solutions www.nexmatrix.com Your employees are your most valuable assets The Protel PBX makes them more productive! Why choose the Protel
More informationAnthony Caragol Lync MVP. Gonzalo Escarrá Lync Technical Lead
Anthony Caragol Lync MVP Gonzalo Escarrá Lync Technical Lead Agenda SWC Introduction Unified Communications Technology Landscape Introduction of Lync 2013 Demonstration Skype for Business Getting Started
More informationUniCom with Office Communicator and Live Meeting. Quick Start Guide
UniCom with Office Communicator and Live Meeting Quick Start Guide Table of Contents Understanding UniCom and Office Communicator... 1 What is UniCom?... 1 What Is Office Communicator?... 1 Who Can Use
More informationMANAGED SERVICES. What are the Advantages of Managed Service for your Organization?
MANAGED SERVICES best practices for your IT environment What are the Advantages of Managed Service for your Organization? Touchbase has been providing managed services to companies all over the world for
More informationCloudPBX. A Big Business Phone System without the Big Business Price. Are you ready to upgrade your communications services?
CloudPBX A Big Business Phone System without the Big Business Price Are you ready to upgrade your communications services? UPGRADE YOUR COMMUNICATIONS SERVICE Link s CloudPBX brings a big-business phone
More informationINTRODUCING BLUEFACE
INTRODUCING BLUEFACE About Us History 2nd PoP launched with partners Dell and TelecityGroup About Us Blueface powers business communications to do more. From the startup to the enterprise, Blueface combines
More informationEvent Services Company Stays Connected with Unified Communications Solution
Microsoft Office System Customer Solution Case Study Event Services Company Stays Connected with Unified Communications Solution Overview Country or Region: United States Industry: Professional services
More informationOpenScape Web Collaboration
OpenScape Web Collaboration The quickest and easiest way to collaborate, share and support online Performance-boosting collaboration and secure support from anywhere Issues raised, ideas shared and decisions
More informationMitel MiCloud Telepo for service providers 4.2
Mitel MiCloud Telepo for service providers 4.2 Software for business communication as a service. Key Features For the enterprise market Enable service providers to offer advanced business communication
More informationIPECS IN LEGAL SERVICES. With Ericsson-LG
IPECS IN LEGAL SERVICES With Ericsson-LG SIMPLE UNIFIED COMMUNICATIONS Unified Communications Platform, ipecs UCP ipecs UCP is Ericsson-LG Enterprise s unified communications platform designed to help
More informationUnlock the true potential of your communications system with BT Unified Communications
Unlock the true potential of your communications system with BT Unified Communications Bringing it all together In business, if you re not striving to move ahead, you can pretty quickly fall behind. Because
More informationCONNECTING THE WORLD Mobility. Compatibility. Simplicity.
Hosted Video as a Service (VaaS) Solution The Avaya Scopia platform is a feature rich multi-point video conferencing solution based on industry standards that allows for seamless conferencing between standards-based
More informationCisco Collaboration Architecture: Enhance Employee Effectiveness for Greater Business Impact
White Paper Cisco Collaboration Architecture: Enhance Employee Effectiveness for Greater Business Impact What You Will Learn The power to bring people together at critical moments can significantly enhance
More informationThe Best Communications Solution for your business ipecs-lik
Your Communications Solution The Best Communications Solution for your business ipecs-lik ipecs-lik Simply Unifying for SMB Communications 02 As your workforce becomes more mobile and dependant on ease
More information