FRESA Technologies Pvt. Ltd. SOFTWARE BACK OFFICE - SOLUTIONS

Transcription

1 FRESA Technlgies Pvt. Ltd. SOFTWARE BACK OFFICE - SOLUTIONS

2 Abut FRESA FRESA Technlgies has been launched with fcus n develping Freight Frwarding Sftware Applicatins inclusive f infrastructure and hardware supprt in a cst effective manner. Our develpment team cmprises highly skilled individuals, wh have gained experience and expertise thrugh active participatin in the wrk dne by ther develpment teams f sme f the mst renwned slutins applicatins. These individuals are accmplished specialists in the area f Freight Slutin Applicatins which range frm barcde t back ffice slutins. Therefre we can prvide yu with custmized sftware slutins in a manner which csts less and satisfies mre in manifld ways. We lk frward t a lng perid f sustained patrnage and encuragement frm yu in the interest f mutual benefit.

3 FRESA EXPRESS FRESA ECONOMY Prducts FRESA ENTERPRISES FRESA BOSS FRESA NETLINK

4 FRESA Xpress Designed fr small Freight Frwarding cmpanies with a staff strength f 1 10.

5 FRESA Xpress Multi-Mde (Ocean, Air, Finance) in a single system Slutin fr Frwarders/NVOCC Sailing Schedule Qutatin and Tariff Carg Bking CLP and Stuffing Draft BL and nline SLI Cntainer Bking with Carrier Payment Requests/Accunts Receivables/Payables Attaching Dcuments EDI fr Custms/Prt Online Tracking Mbile Access

6 FRESA Ecnmy Designed fr small Freight Frwarding cmpanies with a staff strength f 1 25 with multi branch peratins

7 FRESA Ecnmy Multi-Mde (Ocean, Air, Land, Finance) in a single system Cmplete Slutin fr Frwarders/NVOCC Sailing Schedule Qutatin and Tariff Carg Bking CLP and Stuffing Draft BL and nline SLI Cntainer Bking with Carrier Payment Requests/Accunts Receivables/Payables Multi Branch Attaching Dcuments EDI fr Custms/Prt Online Tracking Mbile Access

8 FRESA Enterprise Designed fr Freight Frwarding cmpanies with a staff strength mre than 50 with Multi Branch and Multi Cuntry peratins.

9 FRESA Enterprise ERP fr Freight Frwarding ERP fr LCL Cnslidatin ERP fr Warehuse Multiple Cuntry Multiple Currency Multi-Mde (Ocean, Air, Land and Sea/Air) in a single system Cmplete Slutin fr Frwarders/NVOCC Sailing Schedule Qutatin and Tariff Carg Bking CLP and Stuffing Draft BL and nline SLI Cntainer Bking with Carrier Payment Requests/Accunts Receivables/Payables Multi Currency/Multi Branch Attaching Dcuments EDI fr Custms/Prt Online Tracking Mbile / PAD Access

10 FRESA BOSS BACK OFFICE SUPPORT SOLUTIONS Designed fr Freight Frwarding cmpanies, LCL Cnslidatin Cmpany t have a Cst Effective Back Supprt Office in India with Dcumentatin /Custmer Care/ Marketing Supprt

11 Back Office Supprt Slutin Prviding UAE Tll Free Number/Internatinal DID in Chennai All Custmer calls will be landed in Chennai Centralizing Custmer Service/Tele Sales Single Accunts Department fr the Grup f Cmpanies Cmplete setup fr ffice place Internet and Mail Server setup Handhlding fr 6 mnths Training n Business/Systems Prviding custmized sftware based n the Custmer requirements Dedicated IT Team fr supprt Cst+ mdule acceptable by mst f the Custmers

12 BOSS Entire Back ffice Prviding UAE Tll Free Number in Chennai fr Dubai Dubai Custmers call will be landed in Chennai fr their shipment status Custmer Service Team directly call t Dubai custmers Dcumentatin Team directly handle all their wrk frm Chennai Bking with Carrier, nline filing with custms will be handled frm Chennai Prviding Wrk Statins fr the staff Desktp fr accessing Custmers current Applicatin Phne fr calling Custmers/Agent Unlimited Internet access Prviding Resurce Training fr fresher based n Custmer s Requirement Helping t find suitable resurce

13 SINGLE ENTRY DATA INTERNAITONAL FREIGHT FORWARDERS REPORT ON SUPPORT FRESA NetLINK SINGLE DATABASE

14 FRESA NetLINK Prviding SINGLE DATA All netwrk members can inter-transfer the data nline Track the shipments nline Track the Invice / Credit Ntes nline. Dcuments will be upladed fr bth ORIGIN & DESTINATION Quick View Cmpanies can view their status f the shipment n REAL TIME Each mment will be updated t keep the custmer infrmed. Schedule / Pick up / Delivery status n REAL TIME with aut mails FINANCE Individual Shipment Invices will be upladed and updated Statement culd be retrieved fr a fastest RECONCILIATION Disputes can be srted ut n a pririty basis with transparency Mnthly supprt reprts can be interchanged fr building mre relatin within the NETWORK PARTNERS

15 Sales Custmer Service Exprt & Imprt AIR / FCL / LCL / Rad Finance MODULES Web Tracking Warehusing / 3 rd Party Reprts Value Added Services

16 SALES & MARKETING Bking cnfirmatin with grss sell rate Bking need ptin f Grss/Net/Declared sell & cst Nminatin t Agent Fllw-up fr nminatin Status update t Custmer Attaching cpy dcuments after vessel sailed Fllw-up fr riginal dcuments Arrival Ntice frm bking Fllw-up fr Delivery f Carg Extensive search fr attending Custmer status enquiry

17 CUSTOMER SERVICE Bking cnfirmatin with grss sell rate Bking need ptin f Grss/Net/Declared sell & cst Nminatin t Agent Fllw-up fr nminatin Status update t custmer Attaching cpy dcuments after vessel sailed Fllw-up fr riginal dcuments Arrival Ntice frm bking Fllw-up fr Delivery f Carg Extensive search fr attending Custmer status enquiry

18 LCL Cnslidatin - Exprt Aut bking cnfirmatin while accepting bking Intended vessel frm Sailing Schedule POD wise daily carg availability reprt fr Sales Team CLP (Cntainer Lad Plan) & Stuffing entry Cntainer bking with Carrier Carg/Freight manifest/aut pre-alert t agent Draft HBL with charges AMS/ACI EDI T avid Duplicate Entry Bking n web fr Crprate Custmers Electrnic shipping instructin Rebate/On-frwarding frm Tariff Master Secnd leg fllw-up until Delivery f the Carg

19 FCL EXPORT Bking cnfirmatin while accepting bking Cntainer bking with Carrier Direct MBL r HBL Multiple Custmer/Cntainers int single MBL Payment Request/Invice t Finance EDI fr INTTRA Cntainer Tracking Attaching Dcuments Maintaining Carrier s tariff Sailing Schedules

20 LCL Cnslidatin - Imprt + Manifest entry/edi uplad ptin Tracking cntainer & cnfirm ATA Sending Arrival Ntice (CAN) by Fax/ Tracking CAN failures & escalatin Pulling charges frm Tariff/Custmer Master Intended vessel frm Sailing Schedule fr Transshipment Transshipment verstay escalatins Lcal custms/prts EDI Aut Out-Turn Reprt t rigin Agent Payment requests t Finance link Aut uncllected D/O t rigin agent peridically Reminder arrival ntice/auctin ntice Attaching dcuments/carg images Demurrage calculatin at the time f shipment delivery

21 FCL IMPORT Manifest entry/edi uplad ptin Tracking cntainer & cnfirm ATA Sending Arrival Ntice (CAN) by Fax/ Pulling charges frm Tariff/Custmer Master Lcal Custms/Prts EDI Payment Requests t Finance NOC/Liner D/O Fllw-up Attaching dcuments Custms clearance/depsit tracking

22 AIR FREIGHT EXPORT Manifest entry/edi uplad ptin Tracking cntainer & cnfirm ATA Sending Arrival Ntice (CAN) by Fax/ Pulling charges frm Tariff/Custmer Master Lcal Custms/Prts EDI Payment Requests t Finance NOC/Liner D/O Fllw-up Attaching dcuments Custms clearance/depsit tracking

23 AIR FREIGHT IMPORTS Manifest entry Lcal custms EDI Carrier D/O fllw-up Sending Arrival Ntice (CAN) by Fax/ Pulling charges frm Tariff/Custmer Master Transshipment link t Air Exprt (if any) Attaching dcuments Delivery Order Carg warehuse receipt Clsing jb with prvisins

24 FINANCE Accunt Receivables Multi-Level credit cntrl with aut reminder Accunts payable Multi-Currency/Multi-Cuntry in single database Maintaining exchange rates (with cntrl) Custmized management reprts Agentwise Carrierwise Salesmanwise Branchwise Trade-lanewise Prductwise Custmerwise 80/20 reprt vlume/gp/n f shipments

25 Web Tracking & Reprts Tracking ptin by (withut username) HBL/MBL N/Bking N Cntainer N HAWB/MAWB N Features (after lgin) PO N Shipper Invice/Reference N Custmizable MIS-My reprt (with schedule ptin) E-Bking Shipping Instructins Outstanding (ptin t view Invices) Cpy dcuments dwnlad (individual shipments) Shipment status by (using subject) Based n Custmer Requirements

26 Gds Receipt nte Gds Delivery nte Aut Invice generatin f handling in/ut Aut Strage calculatin fr Mnthly r Transactin Online stck availability ptin n web Prduct mvement reprt n web Stck reservatin n web t blck gds fr Custmer Aut-allcatin f lcatins First In First Out r Manual Warehuse utilizatin reprt Viewing carg n web (extra cst) if required

27 KEY FEATURES Instant message within system Receive/Send & Fax within System Dashbard fr each Department Custmizable Cnverting Dcuments int PDF/RTF/XML Prviding web services fr Agents/Custmers EDI required fr lcal Custms/Prts Avid Duplicate Data Entries Avid Manual Wrk utside the System Pivt table like Reprts fr Management Dashbard fr Management

28 Value Added Services T reduce the cst Migrating server t India Managing all supprts frm India Prviding Training t all ver the wrld frm India Maintaining nline instant messaging fr grup Maintaining web servers in India Setting up intranet fr grup Setting up Glbal call center in Chennai-India Prviding Infrastructure fr Marketing Team Centralizing Finance & Dcumentatin Team

29 Technical Specificatins

30 Server & Access Based n the USER / Lcatin, we will assist yu t set up the service at yur desired lcatin Server Specificatins fr bth Hardware and Sftware based n Custmer s requirement This is a web based applicatin, n ther sftware required except brwser

31 Cntact us FRESA Technlgies Pvt Ltd. Mr [email protected]