QAD Operations BI Metrics Demonstration Guide. May 2015 BI 3.11

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1 QAD Operatins BI Metrics Demnstratin Guide May 2015 BI 3.11

2 Overview This demnstratin fcuses n ne aspect f QAD Operatins Business Intelligence Metrics and shws hw this functinality supprts the visin f the Effective Enterprise; where every business prcess is wrking at peak efficiency and perfectly aligned t the cmpany s strategic gals. QAD Operatins Business Intelligence Metrics Enabling the Effective Enterprise

3 Related Metrics Leveraging QAD t manage yur manufacturing, inventry and prcurement peratins will significantly affect the Manufacturing Efficiency, Inventry Effectiveness and Supply Chain Effectiveness KPIs. Typical measurements related t these KPIs include Overall Equipment Effectiveness (OEE), Capacity Utilizatin, Thrughput Rati, Scrap & Yield Rati, Inventry Turns, Inventry Value, Delivery Perfrmance (DIFOT) and Prcurement Cst. Business Intelligence Metrics prvided fr QAD Operatins will help yu mnitr these alng with a number f ther key metrics. Additinal metrics and the relative imprtance f each ne will depend n yur definitin f the Effective Enterprise. Yu can easily custmize and extend the Business Intelligence Metrics fr QAD Operatins t meet yur needs. Operatins - Metrics Related Metrics Overall Equipment Effectiveness (OEE) Capacity Utilizatin Thrughput, Scrap & Yield Ratis Inventry Turns & Value Supplier Perfrmance & Prcurement Cst Manufacturing Efficiency Overall Equipment Effectiveness (OEE) Capacity Utilizatin; Thrughput Rati; Scrap & Yield Rati Inventry Effectiveness Inventry Turns; Inventry Value Supply Chain Effectiveness Delivery On Time In Full (DIFOT); Prcurement Cst Standard metrics; Imprtance varies by cmpany

4 Enabling Slutin Business Intelligence Metrics fr Operatins supprt imprvements t these key metrics by prviding standard, pre-defined dashbards fr each f the critical areas, including Capacity Planning & Cntrl, Inventry Management and Purchasing. Each high-level KPI is a summarized cmpsite measure frm cmprehensive sets f underlying metrics. Fr example, Manufacturing Efficiency metrics include Overall Equipment Effectiveness (OEE), Capacity Utilizatin, Thrughput Rati, and Scrap & Yield Rati. Business Intelligence Dashbards present this infrmatin in graphical r grid frmat, using clr-cded visuals that fcus management attentin n ptential issues, with drill dwns int all supprting details. Operatins Metrics Enabling Slutin Overall Equipment Effectiveness (OEE) Capacity Utilizatin Thrughput Rati Scrap & Yield Rati KPI Metrics Dashbard Standard, pre-defined dashbards Graph r grid frmat Drill dwn t detail Custmizable by user

5 Demnstratin Summary In this demnstratin, yu will see hw yu can use Business Intelligence Metrics with QAD Operatins t mnitr yur perfrmance against key metrics. Yu will see hw easy it is t use Dashbards t get an verview f yur perfrmance in particular areas, identify ptential issues, and drill-dwn int all f the supprting details prviding yu with the analytical infrmatin yu need t make fact-based decisins and targeted imprvements. Operatins Metrics Demnstratin Summary Select dashbard Mnitr perfrmance Identify issues Drill dwn t detail Select dashbard Mnitr perfrmance Identify issues Drill-dwn t detail

6 Hw QAD reduces implementatin time and cst Operatins Dashbards Yu d nt have t set up all f the Business Intelligence Metrics fr Operatins frm scratch. QAD prvides three standard dashbards: Capacity Planning and Cntrl Prductin Lines: mnitrs factry perfrmance, as measured by Overall Equipment Effectiveness (OEE) and Thrughput Rati by site Inventry Management: tracks key metrics including inventry turns, inventry investment, and average days n hand by prduct line and site Purchasing: lks at supplier n time in full (OTIF) delivery perfrmance, cash requirements, and pen purchase rders, as well as identifying the tp items and tp suppliers by spend Each f these dashbards includes a number f graphs, charts and reprts that present perfrmance in this area. Dem 1. Select Dashbard > QAD Standard > Operatins Multiple dashbards per area Three Operatins Dashbards Graphs, charts and reprts

7 Hw QAD supprts imprvement initiatives Overall Operating Effectiveness (OEE) T becme an Effective Enterprise, it is imprtant that yu define the best practices fr yur business prcesses, and measure the efficiency f each business prcess. Fr example, ne f the Manufacturing Efficiency metrics is Overall Equipment Effectiveness (OEE) a measure f prductin perfrmance ften used t measure the success f imprvement initiatives like Lean and Ttal Prductive Maintenance (TPM). Yu calculate OEE by multiplying Availability, Perfrmance and Quality. Business Intelligence tracks each f these categries autmatically and calculates OEE fr each f yur prductin resurces. Here yu see OEE statistics fr five manufacturing sites, clr-cded by site, helping yu cmpare perfrmance between sites, and with best in class - defined as peratins with 85% r higher OEE. As yu can see here, nt all f yur sites have an acceptable OEE and sme sites shw a decline in OEE frm ne perid t the next. Dem 1. Select Dashbards > QAD Standard > Operatins > Capacity Planning & Cntrl Prductin Lines Measures OEE by prductin line and site OEE = Availability x Perfrmance x Quality Perfrmance Wrld Class OEE = 85% r higher Graph clr cded by site; cmpare between sites; mnth by mnth

8 Hw QAD prvides just the infrmatin yu need Parameters Ntice the parameters at the tp f the screen. Yu will use these t select the data yu want t see n the graph selecting the dmain, type f reprt and reprting perid. The Business Intelligence Data Warehuse cllects infrmatin frm acrss yur extended glbal enterprise, aggregating data frm multiple business units using a mix f applicatins. Each f these business units is assciated with a Dmain. In this example, Dmain represents the peratin in each cuntry. Yu can shw OEE statistics in the US, Canada, Mexic and s n. Yu can als chse the type f graph weekly r mnthly and chse ne r mre weeks r mnths t display. Select the secnd mnth and lk at the OEE statistics fr each site by week. Dem 1. Click Dmain drp-dwn 2. Click Perid Type (M/W) drp-dwn 3. Click Perid Start (YYYY-MM) drp-dwn 4. In Dmain, highlight 10USA 5. In Perid Type, highlight W 6. In Perid Start and Perid End, highlight Click Refresh Data Warehuse aggregates data; Multiple dmains, Multiple cuntries; QAD and nn-qad surces Parameters select graph detail

9 Hw QAD supprts rt cause analysis Drill-Dwn When yu see ptential issues, QAD helps yu identify rt cause. Fr example, n this graph, yu can see that site was perating very effectively fr the first tw weeks f the mnth but after that OEE declined significantly. Drill dwn t the details behind that week. If yu recall, OEE is equal t Availability times Perfrmance times Quality. Yu can see that bth the Availability and Quality ratis remain high, but the Perfrmance rati has fallen significantly. Perfrmance measures hw efficiently a machine is running, taking int accunt any factrs that cause a prcess t perate at less than the maximum pssible speed machine wear, substandard materials, misfeeds, peratr inefficiency. Dem 1. In week 2/18/2012, click green bar (site ) Click any bar t drill-dwn t details

10 Transactin Details Business Intelligence maintains all f the peratins transactin details that g int each f these calculatins. This allws yu t drill-dwn int as much detail as yu need in rder t discver the rt cause fr the decreased perfrmance. Just click any underlined field t drill dwn int mre details. This chart shws the data that went int calculating the Perfrmance rati standard and actual run hurs. Remember that Perfrmance measures hw prductively the time is being used n this prductin resurce. Since setup is unprductive time, it is nt included in this analysis. It is nly included n this chart fr reference purpses. Srting this chart by prductin line and date, yu can immediately see the prductin line and dates when perfrmance declined. Ntice here that actual run time exceeded standard run time by several hurs. Dem 1. In week 2/18/2012, click Perfrmance Rati Click Arrw Icn beside Prductin Line Cde, Perid End Date t srt Click any underlined field t drill-dwn t details Click clumns t srt Nte: prductin lines with zer actual and standard run time were nt scheduled t run and Perfrmance defaults t 100%.

11 Multiple Levels f Drill Dwn QAD ffers multiple levels f drill dwn. Click any f the underlined fields n this chart t drill-dwn t mre details. In this case, when yu click a prductin line, yu get a graph that visually cmpares perfrmance in each week. Click any f the bars t get a chart shwing the details, and click any f the numbers t drill-dwn t the specific peratin transactin histry. Yu can use this reprt here, r dwnlad it t Excel fr further manipulatin. Ntice the transactin numbers. These identify the transactins that generated the standard run time data used in the perfrmance calculatin in this case, backflush transactins. Yu can use the transactin number t research additinal details using standard QAD reprts and brwses. Yu have everything yu need t find ut exactly what is ging n! Dem 1. Click Prductin Line In 2/18/12, click bar 3. In week 2/18/2012, click Actual Run Time 33.00

12 4. (Optinally) Click Exprt t Excel icn Click any underlined field fr drill-dwn Cmplete supprting details Transactin numbers allw further research Reprts Launch in new windw Generate PDF Exprt t Excel

13 Navigatin Ntice that it launched this reprt in a new windw. Return t riginal tab and lcate the green back arrw. Pressing this will take yu back ne screen at a time, r yu can skip directly t any screen just by selecting it frm the drp-dwn. Using Business Intelligence Metrics, yu can easily navigate frm a graphical view f aggregate perfrmance measurements, dwn t the individual measurements and the detailed data behind them. Dem 1. Click Business Intelligence System tab (r clse reprt tab) 2. Hver-ver green arrw 3. Beside the green arrw, click the drp-dwn 4. (Optinally) Click Overall Equipment Effectiveness by Site In drp-dwn: items with n icns are Graphs items with icns are charts

14 Reprts The lwest level f drill dwn frm a dashbard will typically be a detailed reprt. Yu can als access reprts directly frm the Reprts menu. These may be detailed reprts, r summarized. QAD Business Intelligence includes a variety f pre-defined reprts. Yu can use the Reprt Designer t mdify any f these reprts r add thers specific t yur peratins. Dem 1. Highlight Reprt > QAD Standard > Operatins > Overall Equipment Effectiveness 2. (Optinally) pen any reprt Nte: nly a few f these reprts will give yu any gd data. Try Run Time Transactins by Site, Prductin Line and chse Perid End Date 2/29/2012, Prductin Line 3010 and Site cde There are als a few demnstratin reprts under Reprts > KPI Metric Reprts. The Scrap and Yield Reprts bth give gd data. Varius pre-defined reprts Can add/change reprts using Reprt Designer

15 Hw QAD reduces inventry cst Inventry Management Dashbard Additinal dashbards in the Operatins area fcus n specific areas such as Inventry Management and Purchasing. The Inventry Management Dashbard tracks critical perfrmance metrics fr each f yur sites, tracking inventry turns and average days n hand as well as ttal inventry investment. These metrics help yu measure perfrmance and quickly identify prblem areas, helping yu make decisins that supprt cst imprvements acrss yur business. Similar t the ther dashbard, yu can drill int mre detail. Fr example, yu may wnder why the ultrasund-manufacturing grup has such a large inventry. Multiple levels f drill-dwn shw yu purchased materials inventry is quite high, and the exact items and n hand value. Frm there yu have everything yu need t investigate and reslve the issue. Dem 1. Select Dashbards > QAD Standard > Operatins > Inventry Management 2. In Inventry OH fr Prduct Line in Site, click Ultrasund Mfg Site

16 3. Click Purchased-Ext Supplier Inventry Turns by Site On hand Inventry Balances by site and prduct line Average Days n Hand by site and prduct line

17 Hw QAD imprves negtiatins Purchasing Dashbard The final dashbard lks at purchasing metrics. This helps yu track hw well yur suppliers are supprting yur requirements and identify the tp suppliers and tp items by spend bth very useful fr negtiatins. Yu als see the pen purchase rder value and a prjectin f cash requirements imprtant t the buyer as well as yur financial manager. Dem 1. Select Dashbards > QAD Standard > Operatins > Purchasing 2. Page dwn On Time In Full (OTIF) supplier delivery perfrmance Open PO value and ttal prjected spend by mnth Tp 25 items and suppliers by spend

18 Hw QAD adapts t yur needs Rle-Based Dashbards Yu can take any f the graphs, charts r reprts that yu see n any f these standard dashbards and cmbine them n t ther dashbards, perhaps specific t a particular persn r rle. Fr example, the General Manager will want t mnitr a variety f metrics in this case lking at inventry turns, equipment effectiveness (OEE) and custmer delivery perfrmance (DIFOT). Yu can set up any number f dashbards, including existing metrics r additinal nes that yu develp. Dials like the DIFOT% - tell yu at a glance if yu are perating within predefined acceptable range. Other metrics, such as this ne fr the Prductin Supervisr, are clr-cded t fcus attentin. As lng as the dials are green, peratins are functining nrmally. Yellw r red indicate a prblem, with drill-dwn t all f the details. Dem 1. Highlight Dashbard > Dem > General Manager 2. Select General Manager Dashbard 3. Select Dashbard > Dem > Plant Supervisr 2 Dashbard

19 4. In Thrughput, highlight Actins > Shw 5. Select Thrughput Rati

20 6. In Thrughput Rati, select Actins > Shw > Perfrmance Data by Site, Prductin Line 7. Maximize 8. (Optinally) Click any underlined field Multiple dashbards per user r rle Graphs, charts, reprts Standard Custm Clr-cded t fcus attentin

21 Clsing In clsing, Business Intelligence Metrics fr QAD Operatins prvide yu the analytical infrmatin yu need t make fact-based decisins and targeted imprvements t manufacturing and prcurement peratins. Dashbards like these ensure yu can spend yur time mnitring the results, investigating issues, and implementing imprvements, nt ding calculatins! QAD: Enabling the Effective Enterprise! Operatins Metrics Clsing Overall Equipment Effectiveness (OEE) Capacity Utilizatin Thrughput, Scrap & Yield Ratis Inventry Turns & Value Supplier Perfrmance & Prcurement Cst Enabling the Effective Enterprise! Manufacturing Efficiency Overall Equipment Effectiveness (OEE) Capacity Utilizatin Thrughput Rati Scrap & Yield Rati Inventry Effectiveness Inventry Turns Inventry Value Supply Chain Effectiveness Delivery On Time In Full (DIFOT) Prcurement Cst Enabling the Effective Enterprise

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