Fixes for CrossTec Enterprise Management System
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- Theodore Phelps
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1 Fixes fr CrssTec Enterprise Management System New in EMS Nvember 1, 2012 Internet Metering nw includes imprved supprt fr the Chrme Brwser Fixes in EMS Nvember 1, 2012 Reslved issue fund whereby the CrssTec EMS Sftware Distributin feature wuld fail t CrssTec EMS Client PCs with the TMG Firewall Client installed. Reslved issue fund whereby under certain circumstances Applicatins detected by the CrssTec EMS Client wuld create a new entry in the Applicatin Manager rather than be included in a existing Merged Applicatin Grup. Reslved issue fund whereby the CrssTec EMS Server cmpnent culd fail t respnd. Fixes in EMS May 15, 2012 Reslved issue whereby it was nt pssible t mve a PC t a Department that had the same name as anther Department under the AD Cntainers sectin. Reslved issue fund whereby the Sftware Prgram License Reprts included in the EMS Cnsle culd display an incrrect cunt fr Merged Prgrams. Fixed issue whereby the EMS Client culd nt display Custm tabs that included drp dwn lists with a large number f items. Reslved issue fund where it was nt pssible t create tw sub departments with the same name under different tp level departments in the EMS Cnsle. Fixed issue fund whereby a Arithmetic Overflw errr culd appear under certain circumstances when accessing the Energy Mnitr feature in the EMS Cnsle. Fixed issue fund when exprting a query results that cntain mre than ne page prduces a blank file. Reslved issue fund where it was nt pssible t remve peripherals fr a grup. Fixed issue fund where a Database errr culd appear in the EMS Cnsle when applying a Date range t the Energy Mnitr view. Fixed issue fund in the EMS Cnsle where the Maintenance Cntract detail fields were greyed ut n the PC User details. Reslved issue where it was nt pssible t access the User Summary reprts when the User details tab was selected in the EMS Cnsle. Reslved issue fund where under certain circumstances a Arithmetic verflw errr culd appear in the EMS Cnsle when selecting the Internet Metering feature at the Cmpany Level. New in EMS May 15, 2012 Internet Metering nw includes imprved supprt fr Chrme and Firefx Brwsers Supprt prvided fr 64bit Operating Systems fr Sftware Inventry, Internet Metering and Internet Restrictins 1 P a g e
2 Fixes in EMS February 5, 2010 Prblem reslved whereby the CrssTec EMS Client culd nt autmatically switch between addresses cnfigured in the registry fr the EMS Client t cnnect t after upgrading t CrssTec EMS Fixed prblem where the CrssTec EMS Client Gateway culd nt cnnect t the CrssTec EMS Server Gateway if Internet Restrictins had been applied t its lcal EMS Client. Fixed a prblem whereby the CrssTec EMS Server culd stp respnding t Client and Cnsle cnnectins after upgrading t CrssTec EMS New in EMS February 5, 2010 Client Gateway MSI installer has been updated t supprt btaining the Server Gateway IP address frm the installatin parameters file (DNA.ini) allwing this t nw be silently installed. Fixes in EMS January 25, 2010 Fixed a prblem with duplicate alerts being generated when alerts are cnfigured fr accessing a restricted applicatin. Fixed a prblem that allwed the Chat histry t be changed by selecting and dragging text. Fixed a prblem with the Data Exprt that allwed an peratr t exprt data that they d nt have access t thrugh the cnsle. Fixed the srting by clumns in the scheduled package dialg. Fixed a prblem with attaching user defined queries t a cmpnent fr the User hierarchy. Fixed a prblem with trying t test a Sftware Distributin package t a discnnected r Linux Client Added a delete ptin in the Gateway status dialg t remve ld gateways that have been physically remved r uninstalled. Fixed a prblem with the EMS Gateway Client when sending large sftware distributin packages. Fixed a prblem with the clumn sizing in the Sftware Packages dialg. Reslved the crrect Internet Metering reprt will be printed frm the EMS Cnsle instead f a blank page. Reslved German translatin within the Query Scheduler has nw been updated crrectly. Fixed a prblem with detecting the License Id fr Micrsft Office Reslved the German Translatin fr the Unmerge and Unmerge All buttns have been updated. Reslved when a previusly exprted Query that was attached t an EMS Cmpnent is nw imprted this will attach t the crrect cmpnent. Fixed a prblem with the files fr a sftware distributin packages begin left n the server when they are deleted. Added a warning message that is displayed if yu try and create a duplicate department in the hierarchy. Fixed a prblem with the active time fr web metering being incrrectly recrded when the Windws Live tlbar is installed. 2 P a g e
3 New in EMS January 25, 2010 Added Supprt fr multiline text bxes in the custm user details. The License Infrmatin dialg nw has an additinal field in which yu can stre the cst f the sftware maintenance A registry setting has been added that when set will cause new detected sftware t be hidden in the EMS Cnsle by default fr Mre infrmatin please see TD599 The Ht fixes that are displayed n the Applicatins list fr an individual PC can nw be ptinally turned ff by un-checking the "Shw Ht fixes" ptin that is available in the view panel. Added a feature t allw the merging f Prgrams, s fr example different minr versins f a prgram can me merged in t a new Item shwing nly the majr versin. The state f the display f the graphs in the EMS cnsle is nw stred s that if yu hide the graphs and clse and re-pen the cnsle the graphs will remain hidden. Fixes in EMS July 16, 2009 CrssTec Remte Cntrl setup file updated t nw include Serial Number nt appearing in hardware inventry Fix fr Serial Numbers nt being displayed in the hardware inventry EMS Server Service using 100% CPU due t Apprved and Restricted List Size Fix fr EMS Server using high CPU utilizatin due t the url list Smart update prcess fixes Fix fr an issue intrduced in EMS 3.00 with the update prcess New in EMS 3.01 July 16, 2009 Cmmunicatin Gateway CrssTec EMS nw includes CrssTec Gateway Technlgy prviding a stable and secure methd fr lcating and cnnecting t Clients n remte netwrks securely via the Internet. Multiple remte lcatins can cmmunicate data back t a central lcatin with the use f the included Client and Server Gateway Cmpnents. Energy Mnitr Aimed at helping rganizatins reduce their carbn ftprint, meet internal energy saving targets and reduce peratinal csts, the new Energy Mnitr cmpnent tracks all pwered-n systems acrss the enterprise, highlighting their energy cnsumptin and assciated csts. Wrking day hurs can be defined making it easy t identify ut f hurs wastage. Active Directry Integratin Full Active Directry Integratin is prvided in v3. The CrssTec EMS tree view can nw mirrr yur Active Directry structure. Supprt has been prvided t enable membership f AD grups t cntrl lgn/access rights t the EMS Cnsle. 3 P a g e
4 Cnsle Rles Access rights fr Cnsle Operatrs are nw cntrlled by defined prfiles r Rles. Once created the Rle can be assigned t multiple peratrs. Rles can be linked t a Windws Grup and are relevant when Active Directry is being used. Change PC Owner When EMS cnnects t a Client PC fr the first time it will autmatically bind the lgged n user as the PC Owner. A new Bind Users dialg allws yu t manually change the PC Owner details if this is nt the permanent wner. User Interface - Enhanced The CrssTec EMS User Interface has been ttally refreshed fr versin 3. Included amng the changes is the intrductin f separate PC and User tree views, making it easier t distinguish between the physical asset and items assciated with the user (such as Internet and Applicatin usage), as well as a cmpletely new navigatin bar and dynamic cmpnent "actin panels". Sftware Inventry Enhanced The newly intrduced Installed Prgrams ptin mirrrs the add/remve prgrams structure f yur Client machines, detailing the license levels fr the displayed applicatins. CrssTec EMS nw features three level sftware inventry : Sftware Prgrams (eg MS Office), Sftware Applicatins (eg MS Wrd) and Sftware Resurces (eg Letter.dc) It is nw pssible t remve a Single Applicatin frm an Applicatin grup rather than having t unmerge the entire grup f Applicatins. Check and Uncheck buttns have been added t the Applicatins list, this means that after selecting multiple Applicatins frm the Sftware Applicatins list yu can nw use the Check r Uncheck buttns t hide r shw the selected Applicatins in the Sftware Inventry List. License Administratin - Enhanced The prcess fr assigning license infrmatin t a PC s asset data has been refined. New Leasing Administratin and Maintenance Administratin dialgs have been added enabling peratrs t quickly assign licenses t any number f PCs. The lcatin field within the License infrmatin fr Sftware Applicatins will als nw prvide a drp dwn list f previus entries entered fr yu t chse frm. Internet Metering Enhanced Supprt fr Sub-Url s added allwing yu t restrict bth cmplete and specific pages within a website. It is nw pssible t apply all fur levels f Internet Access t Departments in half hur Blcks, including Unrestricted Access, Apprved Sites nly, Blck restricted Sites and Blck All Sites. Internet Restrictins applied t a EMS Client will nw cntinue t be applied t the EMS Client machine even if the Client has been restarted and has nt recnnected t the EMS Server. 4 P a g e
5 Additinal Hardware Enhanced Peripheral Hardware items such as PDAs r Mbile phnes can nw be assigned t multiple machines simultaneusly extending CrssTec EMS's use as a central reprting pint fr technlgy assets. Database Wizard Enhanced New Miscellaneus Settings dialg added t the EMS Database Wizard enabling yu t enter the SQL Server address, set a timeut fr Database Queries, frce Active Directry Authenticatin and add EMS Gateway settings. Query Tl Enhanced The CrssTec EMS Query tl is a unique utility that allws an peratr t prduce custm reprts and data views based n all database fields. This has been extended t include the fllwing: Ttaling Optins are nw available CrssTec EMS nw prvides Ttaling Optins t prvide Ttals fr values such as time and cst. Additinal fields fr PC Memry added The fllwing fields have nw been added t the Query tl relating t the Memry installed in PC's:- Memry Slt, Memry Slt Capacity and Memry Type. Applicatin Descriptin field added An Applicatin Descriptin field has nw been included in the Query Tl t allw yu t find individual Applicatins that are part f a Merged Applicatin grup. Last Lgged n User field added A field t reprt the Last Lgged n User has been added t the Query Tl File Resurce Size field added The Query Tl nw includes a field fr the "File Resurce Size" t reprt the file size fr sftware resurces. User Details - Enhanced It is nw pssible t select t hide the General Page frm the EMS User Details, allwing yu t shw nly custm User detail tabs created. When clicking n a HTTPS link in internet metering it takes yu t a HTTP site and displays a page cannt be fund message Fixed it is nw pssible t access HTTPS links recrded in the Internet Metering Histry frm the EMS Cnsle Fixed prblem where the previus versin f an installed applicatin wuld still appear in the Sftware Inventry list as installed until a Frce refresh was perfrmed Prblem reslved the previus versin fr a upgraded sftware installatin will n lnger appear in the Client Sftware Inventry, nly the versin f the applicatin will be reprted. Hardware Inventry Displays the crrect number f Physical Prcessrs installed Hardware Inventry: Fix applied t display crrect number f Physical Prcessrs installed 5 P a g e
6 The Active time is nw reprted crrectly when using multiple Tabs in IE7 Fixed CrssTec EMS will nw reprt the crrect Active Time fr each website tab pened within Internet Explrer 7 Client Status reprts the Incrrect Platfrm infrmatin fr Windws XP 64bit Windws XP 64bit Wrkstatins will nw reprt the crrect Operating System infrmatin in the Platfrm Clumn in the Client Status When accessing the next page f query results fr a new query attached t a cmpnent the results are displayed incrrectly Reslved prblem whereby the next page results fr a Query attached t a EMS Cmpnent wuld nt display the expected results. Warehuse will nt receive the requested package if the Warehuse Operating system is nt selected as supprted fr the Sftware Package The Operating System restrictins fr a package will n lnger be applied t Warehuses. EMS Sftware Distributin Actins changing switches t lwer case Cmmand line switches included in the Actin fr a Sftware Package will n lnger change t lwer case when the package is executed n the Client Applicatin Restrictins Cnfigured n a tp level Department wuld nt be inherited by Sub Departments Department Applicatin restrictins will nw als apply t Sub Department. Fixes in EMS 2.70 February 21 st 2007 Fixes prblem in query tl when query n Sftware Inventry file names cntaining multiple pint separatrs in file name. New Installed applicatins detected by Applicatin Metering cmpnent and added t Sftware inventry nw Inventry fr all PC s cntaining the prduct. Fixes installatin issue installing n Hungarian Operating systems. Installer nw places EMS Cnsle in Windws Firewall exceptins list. N lnger prmpted t add t firewall exceptins list n first usage. Fixes Installatin issues when using SQL Express Database Fixes a prblem in Query Tl. Database errr cnnectin busy with anther hstmt Fixes an bscure GPF when pening dynamic grups. Fixes a prblem where system alerts culd cntinue t display in cnsle fr a perid f time after they have been clsed. Database Errr: S When Mving Clients in the Cnsle EMS MSI Installer fr Cnsle nw installs desktp icns t All Users Installer updated t install user DSN rather than system DSN in previus versins. Shuld n lnger be necessary t lgn Cnsle as administrative user fr first lgn Fixes in EMS 2.60F1 Nvember 11 th 2006 Sftware Inventry - Linux Display issue at PC Level 6 P a g e
7 Change EMS Lg dialg - text is cut ff by radi buttn cntrl Runtime Time Errr Within EMS 2.60 (Using Back Buttn in Cnsle) Updated reprts cntained in SmartupdateC.dll t be cnsistent with 2.60 Main installer Intermediate fix fr New clients incrrectly verwriting existing client details due t MAC address (Alt identifier) being the same (e.g. VPN cnnected clients etc..) Nte: Server registry key required t set this. This is nt a permanent slutin. Whilst this reslves the immediate prblem there are knwn issues relating t Imprt / Exprt which rely n the Alt Identifier. Entering incrrect license details in DBWizard cntains %s value in errr dialg EMS clients nt updating hardware and sftware inventry when set t run at startup and als set NOT t run at intervals Fix fr pririty updates bypassing smart update. Fixes in EMS 2.60 July 27 th 2006 Installing with a remte SQL server n lnger results in client/cnsle IP address incrrectly being set t SQL server instead f EMS Server Fixes Java(TM) Plug-in Fatal Errr The Java Runtime Envirnment cannt be laded when using IE7 Beta sftware Bis Installatin Date added t Query Tl Fixes a Cnsle srt rder prblem in Applicatin Metering at PC level. Fixes a prblem in the Cnsle when editing an Alert and changing the Alert cntact address details. Fixes a Database Timeut Errr:S1T0O Timeut Expired that culd ccur when using the Cnsle t manage the applicatin restricted list. Deply : Fix fr Client Deply Failed t get platfrm infrmatin (1326) Fixes prblems assciated with using Case Sensitive Databases Alerting: Fixes prblems with multiple Netwrk Cnnectin and CD Alerts ntificatins Applicatins run frm a netwrk drive mapping are nw detected by Internet metering Custm User Details: scrll bar fr drp dwn cmb bxes added Ptential fix fr reprted incidence when undcking a laptp frm a dcking statin: System Message "An Applicatin is preventing yur Laptp frm Undcking." Ptential fixes fr Java related errrs lading the Cnsle "Java Runtime Envirnment can t be laded 7 P a g e
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