Zimbra Collaboration Suite Advanced Web Client User Guide. Version 5.0

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1 Zimbra Cllabratin Suite Advanced Web Client User Guide Versin 5.0

2 Zimbra Web Client User Guide Cpyright Ntice Cpyright 2008 Zimbra, Inc. All rights reserved. This dcument cntains cnfidential, prprietary infrmatin f Zimbra, Inc. Unauthrized cpying, reprductin, r disclsure f any prtin f the cntents f these materials by any means including printed r duplicated materials, n screen publicatin, r Web dcumentatin is expressly frbidden. Zimbra and the Zimbra lg are trademarks f Zimbra Inc. Any ther trademarks are the prperty f their respective wners. Release ZWC 5.0 Released 6/03/2008

3 Cnventins Abut this Guide Cnventins Used The fllwing icns will be used in the End User Guide: Icn Descriptin Imprtant cncept Nte Tip fr success 3

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5 Table f Cntents Table f Cntents Abut this Guide... 3 Cnventins Used Getting Started with the Zimbra Web Client Advanced and Standard ZWC Features f the Zimbra Web Client (ZWC) Zimbra Web Client Cmpnents Brwser Cmpatibility Lgging In Frget yur passwrd? If Yur Sessin Expires Navigating the Zimbra Web Client User Interface Features and Shrtcuts Zimbra Assistant ZWC Keybard Shrtcut Keys Receiving and Managing Custmizing Yur Initial Page Views Parts f the Cntent Page View Hw D Cnversatins Wrk? Reading The Reading Pane Displaying HTML in Messages Parts f an message Viewing an Attachment Marking an as Unread Virus Safety Printing an Message Organizing Messages Using Flders Mail System Flders Overview Sharing Yur Mail Flders Mving Messages Srting Messages in the Cntent Pane Deleting a Message: The Trash Flder Purging an Message frm the Trash Flder Managing Junk & Spam: The Junk Flder Cmpsing and Sending Cmpsing a New Message Cc and Bcc Addresses Using HTML Editr Using Spell Check

6 Zimbra Web Client User Guide Adding an Attachment Attachment File Types Supprted Autmatic Address Cmpletin Using Autcmplete Saving Yur Wrk Saving Messages Yu Send: The Sent Flder Replying t an Message Frwarding an Message Optinal Features Signatures Undeliverable Setting a Frwarding Address Using Tags and Flders t Organize Yur Mailbx Wrking with Tags Creating Tags Assigning a Tag t Messages and Other Items Deleting a Tag Flagging an Message Using Flders: General Techniques Creating a Custm Flder Renaming a Flder Deleting a Flder Create Filters t Autmate Handling Filter Cnditins & Actins Using Any and All When Filters are Used Filter Order Creating a Filter Creating a Filter frm the Mail Filters Tab Creating a Filter frm an Message Editing a Filter Filter Cnditins and Actins Supprted Cnditins Actins Multiple Actins Filter Wildcards Asterisk (*) Questin Mark (?) Escape Character is Slash: \

7 Table f Cntents 6 Custmizing Yur Features Setting a New Ntificatin Creating an Away Message Managing Yur Accunt Identities Creating a Persna Retrieving frm an External Accunt Infrmatin Yu Need Receiving Messages frm Yur External Accunt Adding an External Accunt Subscribe t an RSS Mailbx Qutas Changing Yur Default Time Zne Managing Yur Address Bks Viewing Yur Cntact Infrmatin Adding a New Cntact Adding a new cntact frm the tlbar Adding a new cntact frm an existing message: Adding Names t frm an Address Bk Adding Cntacts Autmatically Creating a Grup Cntact List Imprting an Address Bk Exprting an Address Bk Printing a Cntact Name r Address Bk Editing Cntact Infrmatin Deleting Cntacts Sharing Yur Address Bks Managing Yur Calendar Displaying the Calendar View Creating a Calendar Adding Clr t a Calendar Viewing Multiple Calendars Imprting Yur ical Calendar Exprting Yur ical Calendar Sharing Yur Calendars Printing a Calendar Deleting a Calendar Scheduling Appintments, Meetings, and Events Creating an Appintment r Meeting Opening the Appintment Details Tab Opening the QuickAdd Appintment Dialg Creating a QuickAdd Appintment Creating a Meeting Using the Appintment Details Tab

8 Zimbra Web Client User Guide Scheduling Attendees: The Find Attendees Tab Viewing Free/Busy Times: The Schedule Tab Scheduling a Lcatin: The Find Lcatins Tab Scheduling Resurces: The Find Resurces Tab Scheduling an All Day Event Creating a Recurring Appintment Changing an Appintment r Meeting Deleting an Appintment r Meeting Deleting a Meeting Deleting a Recurring Meeting Printing an Appintment r Meeting Creating a Meeting Using Drag and Drp: Turning a Message r Cntact int a Meeting Request Turning a Message r Cnversatin int a Meeting Request Turning a Cntact int a Meeting Request Respnding t a Meeting Invitatin Changing Yur Respnse t a Meeting Invitatin Using the Preferences Tabs Saving, Canceling, and Reverting Changes t Preferences General Tab Mail Tab Cmpsing Messages Tab Signatures Tab Address Bk Tab Accunts Tab Mail Filters Tab Calendar Tab Shrtcuts Tab Using Task Lists Creating a New Task List Creating a New Task Adding a Task Quickly Changing r Updating a Task Mving a Task Deleting a Task Srting Tasks Sharing Task Lists Wrking in Dcuments Creating a New Ntebk Creating a New Page Frmatting a Ntebk Page: Overview

9 Table f Cntents Frmatting a Page Using the Rich-Text Editr Frmatting Using HTML Surce Sharing Yur Dcuments Ntebks Briefcase Creating Briefcase Flders Adding Files t Yur Briefcase Flders Viewing Files in Briefcase Wrking in Briefcase Opening files in Briefcase Mving files Tag files Send an with a link t a file Sharing Yur Briefcase Flders Searching Yur Accunt Search Syntax Using Quick-Search Advanced Search Criteria Searching fr Messages with Quick Search Searching fr Messages with Advanced Search Advanced Search Example Using * as a Wildcard in Search Saving a Search Query Search Examples Sharing Yur Accunt Flders Selecting Access Privileges Hw Sharing Wrks Sharing Yur Mail Flders Sharing Address Bk Cntact Lists Sharing Calendars Sharing Task Lists, Dcuments Ntebks, Briefcase Flders Setting Up Shared Flders Changing r Cancelling Access Accepting an Invitatin t Share Items Wrking within a Shared Flder Linking t Shared Items Appendix A: Standard Zimbra Web Client Overview Features Available n the Standard ZWC Navigating the Standard Zimbra Web Client Mve t Mre Actin Navigatin Functins Nt Available

10 10 Zimbra Web Client User Guide

11 Getting Started with the Zimbra Web Client 1 Getting Started with the Zimbra Web Client The Zimbra Web Client (ZWC) is a full featured messaging and cllabratin applicatin that ffers reliable, high perfrmance , address bks, calendaring, task lists, and Web dcument authring capabilities. This chapter explains hw t Select the versin f ZWC t use Lg in and lg ut Navigate yur accunt Use Zimbra Assistant Learn abut the availability f shrtcut keys Sme accunts will nt include all the features mentined in this guide. Check with yur administratr t see which features are enabled fr yur accunt. Advanced and Standard ZWC The ZWC has tw versins: Advanced Web Client ffers the full set f Ajax based Web cllabratin features. The advanced Web client wrks with newer brwsers and faster Internet cnnectins. Standard Web Client is a gd ptin when Internet cnnectins are slw r users prefer HTML based messaging fr navigating within their mailbx. This user guide describes the advanced ZWC. Many f the same features are available fr the standard ZWC but may nt be accessed as described in this guide. The differences between the advanced and standard versins f the ZWC are summarized in Appendix A: Standard and Advanced ZWC. Refer t the Help in the ZWC fr mre infrmatin abut these features. 11

12 Zimbra Web Client User Guide Features f the Zimbra Web Client (ZWC) The features f the ZWC are summarized in the fllwing table. Functin Feature Name Descriptin Safety and Security Features Spam Prtectin SpamAssassin Besides using predefined rules t cntrl spam, the SpamAssassin filter learns what users cnsider spam and nt spam frm messages they specifically mark as Junk r Nt Junk in their mailbx. Extra identities Persna The name and address cnfigured fr the accunt creates the primary accunt persna. Users can create up t 20 additinal identities (persnas) t manage different rles. Functin Feature Name Descriptin Capacity and Flexibility Features Quickly see all related messages with the same subject Cnversatin View Users can see all their messages in a thread inbx, sent, filed, and even trash in ne view. Filter incming Filters Users can set up different filters t srt and priritize incming . Manage the mailbx quta Quta Users can stre messages up t the quta set fr their mailbx. They can see their quta usage frm their mailbx main page. 12

13 Getting Started with the Zimbra Web Client Functin Feature Name Descriptin Access messages cming in t ther accunts POP3 access With POP3 access, users can dwnlad their messages frm prgrams such as Outlk Express, Outlk, Eudra, r Netscape Mail int the ZWC. Send messages frm mre than ne accunt Chice f Frm addresses Users can send all their frm ne place but make it lk like it s cming frm different addresses. This is useful if users are replying t messages sent t them at a different address, via POP3 access. Autmatically frward Set Frwarding address Users can redirect their t anther accunt. They chse whether r nt t have the frwarded message saved t their ZWC accunt. Psitive Member Experience Features Keep drmant accunts Accunts may remain drmant Users are nt required t sign in t keep their accunt active. 13

14 Zimbra Web Client User Guide Zimbra Web Client Cmpnents The main ZWC cmpnents are , Address Bk, Calendar, Tasks, and Dcuments. User Preferences and Zimbra Assistant are als pwerful ZWC features. The features f each cmpnent are included in the fllwing table. Cmpnent Features Cmpse and send new messages Include attachments with yur message Read and reply t messages Frward messages t ne r mre recipients Track exchanges using the Cnversatin feature (t view an entire message thread at nce) r traditinal message view Search messages, attachments, and ther ZWC areas Create yur wn flders t rganize Create tags t rganize yur , cntacts, etc. Create filters t rute incming t designated flders Cnfigure yur ZWC accunt t receive frm yur POP3 accunts Share yur flders Create and manage multiple address bks Address Bk Easily add cntacts frm messages yu receive Imprt and exprt cntact lists Share yur address bks 14

15 Getting Started with the Zimbra Web Client Cmpnent Features Create and manage multiple calendars Create appintments, meetings, and events Calendar See attendeeʹs free/busy schedules Imprt and exprt calendars Share yur calendars Create multiple tasks lists Create t d tasks Tasks Add attachments t yur tasks Manage a task, set the pririty, and track the prgress Share yur task lists Create multiple ntebks t rganize yur Web dcuments Dcuments Design pages using an HTML editr, create tables and spreadsheets, add graphics, and create links t Web pages Share yur ntebks Briefcase Uplad any type f file t yur briefcase s that yu can access the file whenever yu lg n t ZWC Create flders t rganize files that yu uplad Share yur Briefcase flders 15

16 Zimbra Web Client User Guide Cmpnent Features Manage hw yur mailbx features wrk fr , Address Bk, and Calendar Create filters Set up frwarding t anther accunt Preferences Create ntificatin messages, such as a vacatin message, and designate when t turn them n and ff Chse a different language t view a mailbx user interface Assign shrtcut keys t quickly access flders, saved searches, and tags Use different accunt identities (persnas) and addresses t manage different rles in yur jb r persnal life Use keybard shrtcuts t: Create new appintments Zimbra Assistant G t a specific date in yur calendar Create new cntacts Send a new message withut leaving the applicatin yu are using 16

17 Getting Started with the Zimbra Web Client Brwser Cmpatibility The Zimbra Web Client is designed t wrk within an Internet brwser. The recmmended brwser is Mzilla Firefx 2.0 r later. Nt all brwsers are supprted, s check with yur administratr if yu have questins. Fllw these general guidelines when using the Zimbra Web Client within a brwser: The brwserʹs Back buttn takes yu t the previus page yu were viewing. Yu can als use the Frward buttn. D nt use the brwserʹs Relad (Refresh) buttn. Ding s will restart yur sessin. Lgging In Open a brwser windw and enter the URL prvided by yur administratr. In mst cases, Advanced is the default client and is pened autmatically when yu lg in. Befre yu enter yur name and passwrd, yu can switch t the standard web client r t the mbile client. Yu can change the default frm yur Preferences General tab after yu lg in. T change the default t standard after lgging in: 1. Select the Preferences > General tab. 2. Select either Advanced r Standard in the Lgin Optins sectin Click Save. 17

18 Zimbra Web Client User Guide The next time yu lg in, yur selectin will be the default. T lg in 5. Open a brwser windw and enter the URL prvided by yur Zimbra administratr. Fr example: 6. When the lgin screen appears, type yur user name. Yu may be required t type yur full address as the user name and yur passwrd. Example f a full address, type: T lg ut myra123 Yur passwrd displays as ****** n screen, t prtect yur privacy. T be remembered n this cmputer until the sessin expires r yu lg ut, check Remember me n this cmputer. If yu check this, yu will nt have t lg in every time yu restart the brwser during a day. When this is checked and yu d nt lg ut, yur sessin remains active until the sessin expires. The system administratr cnfigures hw lng a sessin is active. Nte: If yu leave yur web client pen in yur brwser but d nt access yur mailbx fr a perid f time, yur sessin may time ut and then yu will need t lg back in. If yu d nt want the default client type, change the versin displayed. 7. Click Lg In. T prevent thers frm lgging in t yur accunt, yu shuld always use the Lg Out link t clse yur sessin. Frget yur passwrd? If yu frget yur passwrd, cntact yur administratr t reset it fr yu. 18

19 Getting Started with the Zimbra Web Client If Yur Sessin Expires Yur system may be cnfigured with a sessin time ut that autmatically lgs yu ut if yur sessin is inactive fr a pre cnfigured perid f time. Yur administratr may als set a maximum sessin length, e.g.., a maximum amunt f time that yu can be lgged in, regardless f whether any activity ccurs r nt. Therefre, yu may peridically see the lgin screen, even if yu are already lgged in. If that happens, simply lg in again and cntinue wrking. Navigating the Zimbra Web Client When yu lg in yu see a full screen view similar t the ne shwn belw. The view changes when yu use anther ZWC applicatin. This view is the Mail view. Refer t the fllwing table when viewing the ZWC. Number Descriptin 1 Windw Header. Displays the fllwing: Search Bar including the Save and Advanced buttns fr ZWC searches 19

20 Zimbra Web Client User Guide Number Descriptin and are displayed n the right 2 Tlbar. Displays the fllwing: Tls Tabs click a tab t access the different ZWC tls available fr yur accunt. In this example, is pen. Actin Buttns click an actin buttn t perfrm a task available fr the applicatin yu are currently using. In this example, the actin buttns are displayed in the tlbar. 3 Overview Pane. Displays the fllwing: User Name the user name under which yu lgged in Quta Display yur mailbx quta Flders including system flders (Inbx, Sent, Draft, Junk, Trash) and flders yu created Searches search queries that yu created and saved fr future use Tags any tags yu have created. Click n a tag t quickly see all messages that are tagged with that tag. Zimlet links that may have been created t integrate with third party applicatins frm within yur mailbx. Depending n yur cnfiguratin, yu may nt have access t Zimlets frm the Overview Pane. Mini Calendar ptinal. Yu can disable the mini calendar using the Preferences > Calendar tab. 4 Cntent Pane. The cntent f this area changes depending n what applicatin is in use. In the Inbx view, it displays all messages r cnversatins in yur Inbx. 20

21 Getting Started with the Zimbra Web Client Number Descriptin 5 Reading Pane. messages are displayed in the Reading Pane. In the message shwn here, yu can see: Cntact Zimlet: Click a name in any message t quickly add the name as a cntact in an address bk. Meeting Zimlet: Click a meeting r appintment in any message t quickly add the meeting t yur calendar. User Interface Features and Shrtcuts The Zimbra Web Client interface includes many cnvenient features. Dwn arrw menus. Sme buttns have a small dwn arrw icn next t them. Click n the buttn t perfrm ne actin (such as pen a new cmpse windw). Click n the dwn arrw icn t display a drp dwn menu f additinal chices, as shwn here. Drag and drp. Click n and drag messages, cnversatins, tasks, etc. between flders. Mvable sash. Fr split pane windws such as the Cnversatin view, yu can use the sash t increase r decrease the relative sizes f the upper and lwer panes. Click and drag n the bar separating the panes. 21

22 Zimbra Web Client User Guide Clickable items. Zimbra fllws standard brwser cnventins by changing the muse cursr t a hand when it passes ver an active link. Tl tips. Passing yur muse cursr ver items, such as cmmand buttns, cnversatins, r addresses in message headers, displays a small text bx f descriptive infrmatin abut the item. Paging. Use the left and right arrws in list windws t page back and frth if the list is t lng t fit int a single windw. Nte that the paging buttns may behave differently n different screens. The numbers represent the sequence f items n that page. Use the Tl tips display t identify what the paging will d n yur current screen. Right click menus. Right click n items (such as flders, cnversatins, messages, r items in headers) t display a menu f functins that yu can perfrm n that item. This is an example f the right click menu n a user name in the Inbx Frm clumn. The menu chices displayed depend n the type f item. Right clicking n the fllwing displays right click menus: Cnversatins. Yu can mark cnversatins as read r unread, apply tags t cnversatins, delete cnversatins, r mve cnversatins between flders. Messages. Yu can reply t r frward messages, mark as read r unread, apply tags t a message, delete a message, mve it t anther flder, print, shw riginal header infrmatin, and create a new filter. Names in message headers. Yu can perfrm searches n the name, begin cmpsing a new message addressed t that persn, r add the persn t yur persnal Cntacts list. If the name is an existing cntact, yu can edit the cntact entry. 22

23 Getting Started with the Zimbra Web Client Flder Infrmatin. If yu hver the cursr ver a flder, the number messages in the flder and the size f the flder are displayed. Applying an Actin t Multiple Selectins When yu view a flder by clicking n the flder name in the Overview pane, the cntents f the flder display with ne item selected (highlighted). Yu can select ne r mre items t perfrm actins as fllws: Click t select ne item at a time. Click n anther item t de select the previus ne. Duble click t pen an item. Right click an item t display a menu f actins that can be applied t this item. Yu can als right click after selecting multiple items, t apply the same actin t all f them at nce. Cntrl click selects multiple items. Can als be used t de select the current item, leaving nthing selected. Shift click selects multiple items in sequence. Click n ne item and then Shift click anther item further dwn the list. All items between the tw selected items are highlighted. Yu can select multiple items, and with ne right click, chse t Mark as Unread, Tag, Delete, r Mve all selected items. Zimbra Assistant Zimbra Assistant is an advanced user feature that prvides a quick way t interact with the ZWC using the keybard t d the fllwing tasks: Create new appintments G t a specific date in yur calendar Create new cntacts Send a new message withut changing the applicatin yu are currently using Yu can pen Zimbra Assistant frm any ZWC view except the Preferences tab. 23

24 Zimbra Web Client User Guide The keybard shrtcut t pen Zimbra Assistant is ` (back qute) r shift~ (tilde) tilde key can be fund belw the Escape (Esc) key. The Shift ~ (tilde) des nt wrk when using Safari r Firefx frm a Mac OS X. The back qute (`) des wrk. T use Zimbra Assistant: 1. Use a shrtcut key (either the back qute r shift tilde) frm within the ZWC t pen the Zimbra Assistant dialg. 2. Click Help fr detailed help n Zimbra Assistant. 3. Enter ne f the fllwing cmmands int the dialg: T create an appintment, type appintment. Yu can then enter a subject in qutes, the time, a date and day f week, and any ntes fr the appintment. Click OK. Nte: If yu want mre advanced appintment features, click Mre details t g t the Calendar Appintment page. T g t a specific date in yur calendar, type calendar and the date, r the day f the week. Click OK. Nte: After the date yu can enter the Calendar view yu prefer: day, wrk week, week, r mnth. The Calendar pens in that view. 24

25 Getting Started with the Zimbra Web Client T create a new cntact, type cntact and enter the cntact infrmatin. Click OK. Nte: If yu want t pen the Cntacts detail frm, click Mre Details. Use this frm t specify which address bk yu want t add the cntact name t. T send an withut pening a cmpse windw, type mail. Enter the subject in qutes; type and then type the bdy f the message. Click OK. ZWC Keybard Shrtcut Keys Shrtcut keys can be used t navigate in the Zimbra Web Client (ZWC) and yu can create yur wn shrtcut key cmbinatins. Use the Preferences > Shrtcuts tab t see the list f shrtcut keys and t create yur wn shrtcut keys. The fur Shrtcuts tabs display the fllwing: Shrtcut List includes a list f shrtcuts fr all applicatins. Flder Shrtcuts lets yu create and assign shrtcuts t access flders. Saved Search Shrtcuts lets yu create and assign shrtcuts t yur saved searches. Tag Shrtcuts lets yu create and assign shrtcuts t tags that yu have created. 25

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27 Receiving and Managing 2 Receiving and Managing This chapter explains hw t Custmize yur page Navigate the views Receive and read messages Organize messages Custmizing Yur Initial Page By default, yur mailbx pens with the Inbx view. In this view, all messages in yur Inbx are displayed in the Cntent pane. Yu can change the initial view t be any f the flders, searches, r tags in the Overview pane. Change yur initial view using the Preferences > Mail tab. T display nly specific messages when yu pen yur mailbx, use the Default Mail Search field n the Preferences > Mail tab. 27

28 Zimbra Web Client User Guide Here are sme examples f hw yu can display nly specific messages when yu pen yur mailbx: T display nly unread messages, type is:unread in the default mail Search field. T display messages that are tagged with specific tags, type tag:<tagname> in the default mail Search field. Fr example, t display nly messages marked with the TD tag, type tag:td. Tags are cvered in Chapter 4. T display messages that yu sent t a specific flder via an filter, type in:<fldername> in the Default Mail Search field. Fr example, t display messages in the Wrk flder, type in:wrk. Filters are cvered in Chapter 5. Use qutes if the flder r tag is mre than ne wrd. Fr example in:ʺunread .ʺ Views If yu receive a few messages a day, yu prbably can quickly view the cntent f yur mailbx t find the message yu are lking fr, but if yu receive dzens f messages a day, yu may want t grup them t mre quickly find what yu are lking fr. Yur ZWC mailbx ffers tw ptins fr viewing the messages in yur mailbx. Message view. Messages can be displayed in the Inbx by date. This is the traditinal message view, where messages received tday display the hur received, messages received in previus days shw the date received. Cnversatin view. The Cnversatin view displays yur messages gruped by subject, as shwn belw. Because all messages in a cnversatin have the same subject, the subject displays nly nce in the cnversatin view pane. All messages related t the cnversatin are displayed, even if they are stred in different flders. 28

29 Receiving and Managing Parts f the Cntent Page View Each message, in message r cnversatin view, has a separate line that displays the fllwing clumns f infrmatin. Check bx. Use the checkbx t select ne r mre messages t perfrm the same actin n, such as delete, mve, mark as read. Check the bx in the header will autmatically check all the messages n the page. Cnversatin indicatr. Is this part f a cnversatin? If is displayed, the message is part f a cnversatin. Flag indicatr. Did yu flag this message t indicate an actin needed item r t therwise distinguish the message r cnversatin frm a larger number f ther items f lesser imprtance? Pririty indicatr. Did the sender mark this message as high pririty? Tags. Did the message get marked by a Tag yu defined? Status. Open r clsed envelpes indicate whether a message has been read. Bld text als indicates that a message has nt been read. Frm. Name r address f the sender. Attachment indicatr. A paper clip indicates that a message has an attachment. Subject. Brief descriptin f the message. If Snippets is enabled in yur accunt, the first line f an message is displayed. Flder. Shws the name f the flder where the message is lcated. Fr cnversatins, n flder name is displayed because messages can span multiple flders. When yu pen the cnversatin, this clumn displays where the message is lcated. 29

30 Zimbra Web Client User Guide Size. Size f the message r number f messages in the cnversatin. Received. Date r time the message was received. Hw D Cnversatins Wrk? The Cnversatin view displays yur messages gruped by subject, as shwn belw. Because all messages in a cnversatin have the same subject, the subject displays nly nce in the cnversatin view pane. All messages related t the cnversatin are displayed, even if they are stred in different flders. The number f messages in the cnversatin is displayed in parentheses in the Size clumn (after the subject). Each cnversatin cnsists f the riginal message and all replies. Cnversatins cntaining unread messages are shwn in bld. Messages in a Cnversatin Yu can read messages gruped tgether in cntext and rdered by date, including replies and frwarded messages. Messages gruped in a cnversatin have the same subject. Fr example, the fllwing subject lines wuld be cnsidered part f the same cnversatin. Wh's in charge f the prject? Re: Wh's in charge f the prject? Fwd: Wh's in charge f the prject? If yu change the subject t whʹs in charge f the prject? ask Mike, the message wuld nt be included in this cnversatin. Cnversatins d nt cntinue indefinitely. If the last message in the cnversatin is 30 days ld r lder, messages sent with the same subject begin a new cnversatin. 30

31 Receiving and Managing Cnversatins Can Span Flders If a cnversatin includes three messages, ne f thse messages culd be in yur Inbx, yur reply (which is als part f the cnversatin) will mst likely be in yur Sent flder, and anther message culd be in a custm flder. If yu search fr messages and ne message is fund that matches yur search, but that message is in a cnversatin with several ther messages that d nt match yur search, the entire cnversatin and all messages within it are listed under the search results. When yu pen the cnversatin, nly messages that match yur search criteria are highlighted. The same cnversatin may appear t exist in mre than ne flder. This can happen if the messages are in different flders, either because yu mved them there, r yu applied a filtering rule that put them there when they were received. Because a cnversatin is a grup f related messages, if yu mve a cnversatin frm ne flder t anther, all messages within that cnversatin are als mved t that flder. Sent messages, hwever, are nt autmatically mved. They remain in yur Sent flder. Reading T read an message: Using Message view. If yu have the Reading pane n, click n a message t display its cntents in the Reading pane. If yu d nt have the Reading pane n, duble click n a message t display it in a separate windw. Using Cnversatin view. Click the arrw in the cnversatin rw cntaining the message. The Cntent pane changes t shw the individual messages in the cnversatin. The Subject clumn shws the first line f the message bdy. If yu have the Reading pane n, click the line that cntains the message yu want t read. The message bdy appears in the Reading pane. 31

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