Microsoft Cloud Workshop - Summary of an Interesting Case Study

Transcription

1 Cloud Workshop Michael Richards and John Weigelt Microsoft Canada

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4 Goals Tools you can use for the move to the cloud!

5 What is cloud? Infrastructure as a Service Platform as a Service Software as a Service Hybrid Cloud Composable services Consumer Cloud and Enterprise Cloud

6 Microsoft s Datacenter Evolution Datacenter Co-Location Generation 1 Quincy and San Antonio Generation 2 Chicago and Dublin Generation 3 Modular Datacenter Generation 4 Facility PAC D e p l o y m e n t S c a l e U n i t Containers IT PAC Server Rack Capacity Density and Deployment Scalability and Sustainability Time to Market Lower TCO

7 Migrating from Enterprise to Cloud Scale L2 Failure Domain Reduced dependency on L2 switching L2 Failure Domain Active Backup Backup Backup Manual Active Active Active Active Automated Enterprise Scale Never Failed Over Mode Active/Backup Active/Active Cloud Scale <30 Second RTO Expectation of Infrastructure 5 9s 3 9s Complexity Extreme Complexity/Custom Hardware Easily Standardized/Commodity Hardware L2 Fault Domain ~20,000 servers 20 servers Protocols & Topology Legacy Robust protocols and simple topology Integration Loose Tight Service Availability Wholly dependent on Infrastructure Outstrips infrastructure SLA

8 The power of And Today Cloud 2000s Web 1990s Client / Server 1970s and 80s Mainframe

9 Why Microsoft The Cloud OS Virtual Desktop Unix/Linux VMS SQL Virtual Desktop Unix/Linux VMS SQL Intune Unix/Linux VMS

10 Cloud Sweet Spots

11 NIST Cloud Definition 1. On-demand self-service 2. Ubiquitous network access 3. Location independent resource pooling 4. Rapid elasticity 5. Pay per use

12 On Demand Self Service How long does it take you to enable a new user? Are additions/deletions centralized decentralized? How many people are involved with the deployment? How long does it take to acquire and deploy a new server? Are there peak periods for additions and deletions?

13 Ubiquitous Network Access What s your Network performance? What s your network traffic composition? How much rich media are you sharing? Where are your customers coming from?

14 Location Independent Resources How do you manage business continuity / disaster recovery? Where are your critical servers? Who has your Servers? Are you aware of single points of failure? How much spare square footage do you have in your server room or data center?

15 Rapid Elasticity What is the most demanding seasonal workload in your environment? How have you addressed this workload today? Are there business needs that you ve needed to postpone due to capacity challenges? Have you explored Video?

16 Pay Per Use Are your project funds increasing or decreasing? How long did it take to get your last capital project through approvals? How many seasonal staff work in your city? Are there mobile workers that you can t currently serve but want to?

17 Cloud and You

18 Decision Points Stakeholders Customer Questions Answered & Decisions Made Governance Capability & Technical Fit Lifecycle Services CIO & key stakeholders IT IT Who in my organization will own key decisions on cloud solutions, and Office 365 specifically? How can I ensure all stakeholder needs are met? What is Office 365? How will these solutions work in my environment? Why, when and how should I transition to Office 365? How do I get ready? What deployment consulting services do I need? How do I prepare for the migration? How do I migrate? Which support offerings underpin Office 365? Transaction Procurement & Finance How are the contracts structured, and what is the best way to transact? Business Value LOB Groups, CIO, CFO What is the business case for this project? Legal & Compliance Security, Privacy, Data Sovereignty Legal & Procurement CSO, Legal What are the risks and legal / regulatory considerations for my industry and my geography? Is my data secure and private? Where will it be located? How does this solution comply with local regulations?

19 What s Holding Your Org Back?

20 Common Myths 1. It s all Internet 2. All clouds are equal 3. You ll lose ownership of your data 4. You can t mix and match cloud services 5. Providers arbitrarily pile data 6. Data Tsunami response to warrants 7. Provider staff Cloud Browse 8. Law Enforcement browses the Enterprise Cloud 9. The Cloud will displace all other technologies

21 Customization SENSITIVITY Making the right cloud choice High (In-house) Private Cloud High (Internal Use Only) Community Cloud Public Cloud Low (External) $3-10/user/month (Public cloud) COST* $ /user/month (Private cloud) Low (Public domain) *Example of costs for Office as a service

22 Risk Assessment

23 5 question delta PIA for int l services 1. What phones are used within your organization? iphones Android Blackberry Windows Phone Other 2. What policies do you apply to BYOD devices? Password Remote Lock Remote Wipe Device Encryption Other 3. Is web storage ever used to share files between your organization and others? SkyDrive DropBox CloudDrive icloud Other 4. Do you have Social Straddlers in your Org? 5. Do your servers have traffic spikes on Fridays and Sundays?

24 Delta Privacy Impact Assessment It s all about the data. How do you categorize your data today? How many sensitivity levels do you employ? Do all you employees work with Citizen data? What programs are the most accessed? What Retention periods do you enforce? How have you implemented Data Minimization?

25 Security Security Capability Currency (What versions of Software are you running? Updates (How quickly can you deploy an update?) Audit (What do you audit? How often?) Your Environment Microsoft Cloud N, N-1 100% Updates ISO 27001, SSAE 16, FISMA, HIPPA, PCI, Service Levels Security Standards Penetration Testing Separation of Duty % FIPS, NIST, FISMA Regular Pen-test Least Privilege with manual approval for escalations

26 Dashboard

27 Getting Comfortable 1. Select a service to be provided 2. Assess the compliance environment 3. Review the current as-is environment 4. Conduct preliminary PIA & TRA 5. Pilot the service 6. Assess the risk delta 7. Review the SLA 8. Build out the business case 9. Decide and manage the risk

28 Business Case

29 How to quantify Cloud Benefits Describe in Business terms Shareholder Value Revenue Growth Operating Margin (after taxes) Asset Efficiency Expectations Volume Price Realization Selling, General & Administrative (SG&A) Cost of Goods Sold (COGS) Income Taxes Property, Plant& Equipment (PP&E) Inventory Receivables & Payables Company Strengths External Factors

30 How to quantify Cloud Benefits Describe in Government Value terms Public Value Policy Outputs and Outcomes Efficiency Quality of Service Experience Public Trust Improved policy outcomes Faster policy delivery Lower cost Variable cost base Transparency Accessible Services and data Citizen Engagement and participation Enhanced security Greater sustainability

31 Quantify Benefits of Cloud 1. COST Reduce Capex 2. COST Reduce OPEX 3. Faster Time to Market 4. Flexibility 5. Improved Service Level 6. Improved Peak Service Performance & Asset/Resource Utilization 7. Improved Seasonal Capacity Management 8. Rapid development of New Businesses 9. Enable Cross BU collaboration

32 cost reductions reduced management increased productivity conferencing savings eliminate h/w; 3 rd party s/w individualized work styles real estate savings eliminate deployments true mobility support reduced IT management improved IT security better user experience avoid deployments / upgrades improved archiving / comp improved availability reduced travel costs hybrid services / workloads embrace complexity reduced emissions evergreen / upgrade ease BC / DR

33 Imagine Medicine in the 1300 s Barbers had limited tools In the early 1600s Galileo and van Leeuwenhoek began experimenting with the Microscope Remember how you felt the first time you saw images from the Hubble Telescope?

34 The Internet of things

35 Open Data 1. Are you deploying Open Data? 2. What data are you publishing? 3. Is your open data simply a Bucket of Bits? 4. What Apps would you really like to see for your Municipality? 5. What Business models do you envision?

36 Did You Know?

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38 Michael Richards John Weigelt 2012 Microsoft Corporation. All rights reserved. This presentation is for information purposes only. Microsoft makes no warranties, express or implied, in this summary. Microsoft, Active Directory, Bing, BizTalk, Excel, Forefront, InfoPath, Kinect, Lync, Microsoft Dynamics, SharePoint, Silverlight, SQL Azure, SQL Server, Surface, Visual Studio, Windows, Windows Azure, Windows Mobile, Windows Server, and Xbox are trademarks of the Microsoft group of companies. The names of actual companies and products mentioned herein may be the trademarks of their respective owners.