Evaluating the Cloud An Executive Perspective

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1 Evaluating the Cloud An Executive Perspective Terry Ginley, Socius Jason Rook, Microsoft

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4 Cloud is front and center

5 In This Session Why is the cloud gaining traction? Types of Cloud Deployments IAAS Hosted Cloud Azure Factors you should consider for Cloud

6 In This Session Why is the cloud gaining traction

7 Rapid Deployment Once took several weeks to deploy customer environments Order hardware (physical servers) Go to data center (install servers) Order software and receive in mail (DVD) Today can deploy in hours Virtual machines (redundancy/failover) Virtually deploy (save time and money) Download and track software via the internet

8 Advantages: Per User Per Month You can easily predict on-going software/hardware expenses Easy to budget Includes access to new versions of the software Can easily add and remove users Verses paying large software/hardware fee up front Downsize or add users during busy time of year

9 Resources and Maintenance Less dedicated IT resources needed for specific applications Training costs will come down Certifications required for the Cloud team No need for wide range of knowledge (Citrix, SQL, network, OS, RDC) Automatic escalation Your Cloud provider is on it Cloud proactively monitors the servers Just worry about making money

10 Compliance Audits Can rely on Cloud provider to provide details for expensive audits Less time for your own people to be involved Licensing Can rely on Cloud provider to keep you compliant Can lease verses purchase

11 In This Session Why is the cloud gaining traction Types of Cloud Deployments

12 IaaS (Infrastructure as a Service) IaaS (Infrastructure as a Service) Per month charge for NAMED full user access Includes the following Virtual Terminal Server Virtual SQL Server Instance (Dynamics) Operating System Licenses via SPLA SQL Server License via SPLA (Dynamics ) Remote Desktop Connection License via SPLA (RDC) Anti-Virus Backup License Monitoring License (Level Platforms)

13 Socius Cloud Services Cloud Setup Acquire and manage licensing required by Socius Setup and configuration of the Virtual servers that will host Dynamics software Setup and configuration of the SQL instance Installation of Dynamics Software Setup and configuration of Remote Desktop Connection Setup and configuration of printer drivers as needed Installation of Microsoft Office per named user Installation of Adobe Reader Creation/deletion of new system user logins Configure monitoring and backup services Cloud Routine and preventative maintenance (from Agreement) Manage and install Windows updates for the Operating System on virtual servers Manage and install Microsoft service packs and hot fixes Manage and install SQL server updates Manage and install service packs for the Dynamics software Manage and monitor daily backups Manage weekly pickup of backup tapes for offsite storage Troubleshooting of network connection issues Monitor server logs for alerts and errors Maintain firewall for proper security Manage Socius active directory and secure group policies

14 Hosted Software Deployment Model Per user per month charge Includes the following Dynamics software License via SPLA (GP, NAV, AX, SL) Virtual Terminal Server Virtual SQL Server Instance (Dynamics) Operating System Licenses via SPLA SQL Server License via SPLA (Dynamics ) Remote Desktop Connection License via SPLA (RDC) Anti-Virus Backup License Monitoring License (Level Platforms)

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16 Technology trends impacting the way we work Mobile Social Cloud Big data By 2016, smartphones and tablets will put power in the pockets of a billion global consumers. Millennials will make up 75% of the American workforce by 2025 Over 80% of new apps will be distributed or deployed on clouds in Digital content will grow to 2.7ZB in 2012, up 48% from 2011, rocketing toward 8ZB by The world s mobile worker population will reach 1.3 billion over 37% of the total workforce by % of companies are deploying at least one social software tool. 70% of businesses are either using or investigating cloud computing solutions 80% growth of unstructured data is predicted over the next five years.

17 A Definition of Cloud Computing From The National Institute of Standards and Technology (NIST) Cloud computing is a model for enabling convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction. Essential Characteristics of a Cloud (NIST) Ondemand selfservice Broad network access Resource pooling Rapid elasticity Measured service

18 Where is the cloud? Private Cloud = Datacenter in control of the customer Partner Hosted Cloud = Datacenter owned by a partner typically incountry Partner Cloud = Datacenter owned by cloud provider Private Cloud Infrastructure Owned by customer Partner hosted Cloud Infrastructure Owned by service provider Public cloud Infrastructure Owned by cloud provider Location - typically in country - typically in country - typically not in country Update - customer controlled - partner controlled - cloud provider controlled Access - typically one (private) - typically few (community) - typically many (public)

19 Why consider the cloud?

20 Cloud is Changing The Conversation 20

21 Cloud innovation presents challenges for IT

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23 Virtualization Identity Data Platform Development DevOps and mgmt

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29 One complete, consistent platform

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31 In This Session Why is the cloud gaining traction Types of Cloud Deployments Factors to consider for Cloud

32 Factors to Consider Capital Expenditures vs. Operating Expenditures Location of the Data Infrastructure Security & Audit Staffing Licensing & Billing Going Green

33 CapEx vs. OpEx Capital Expenditure Deductible over time (36 months) Large upfront costs Multiple vendors (many) Managing assets Operating Expenditure Immediate deductible One vendor (or few) Monthly billing Easy to budget ($ = user)

34 Location of the data Currently under a desk or in a closet? Disaster Recovery Plan? Where in U.S.? Floods, Hurricane, Katrina Remote access? Boston Bombing Do you rent space at a Data Center? Cloud providers can get reduced rates based on the amount of space used Can you consolidate? Long term leasing? Power and cooling, and any networking costs Have you considered moving to a Data Center? If so, what are the costs for the move?

35 Infrastructure Do you need to purchase additional hardware? 3 year life cycle Lease or Buy? What is your long term strategy? Growth? Merge? Do you have redundancy built in? Could you or would you do this the same plan inhouse? What is acceptable down time? Cloud provides the ability to scale up or down as needed quickly High cost upfront can be barrier for new businesses

36 Security & Audit Do you provide services that requires an audit by a 3 rd party? Compliance needs? HIPPA, ecommerce Is your Cloud provider SSAE16? With Cloud provider you can hand over SSAE to reduce time and risk for your company Yearly cost Is your team educated and proactively monitoring security threats? Do you have physical security of your data? Cloud offers world class security on a small business budget

37 Staffing How many people on staff today? What do you envision in 3 years? Cloud provides one-neck philosophy Can contact provider 24/7 if services are not available All applications become mission critical With Cloud, you can consolidate resources and/or allow staff take on new tasks Don t need to know it all You have extension to your team Applications, SQL, networking, security

38 Licensing & Billing Tracking Licenses Administrative tasks Microsoft audit Do we have enough licenses? Can reduce and increase as needed Can lease vs. purchase Flexible billing Cloud helps budget with pay-as-you-go services Requiring no long-term commitment

39 The Internet of Things

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