Access Cloud Hosted PBX

Transcription

1 Access Cloud Hosted PBX

2 Hosted PBX Hosted PBX is a fully managed, enterprise-grade phone system that utilizes the latest cloud-based technology to connect your business without the high costs of a traditional premise-based phone system. Hosted PBX service provides a broad range of local and hosted voice features and service options that are designed to help your business communicate reliably without a large capital investment or the worry of maintenance fees. Reasons why Hosted PBX is the Right Choice for your Business Feature Rich Solutions Benefit from a feature rich platform including voic to , mobility feature, auto attendant and music on hold, just to name a few! Affordable Costs Businesses utilizing hosted solutions never have to worry about software updates or hardware maintenance. This key perk enables the possibility for organizations to eliminate costs but enjoy the benefits of using up-to-date, feature-rich technology. Increased Flexibility Optimal for businesses of all sizes, hosted solutions enable smaller organizations to have the same resources as larger ones. There are no costly layouts, additional equipment purchases or complicated start up procedures. Low Up-front Costs With no need for expensive on-premise hardware, our systems require less up-front capital dollars when compared to a traditional phone system. Seamless Platform Connect multiple locations and remote and mobile workers into a single feature rich platform. Solution for Remote Users Regardless of where your users are while working remotely satellite locations, their homes, a client s office, etc. a hosted solution provides them access to the same phone system as their coworkers. Remote workers simply connect a preprogrammed VoIP phone to a broadband/cable Internet connection. Improving employee productivity, managing remote employees and reducing travel and office expenses become more viable.

3 Why Choose Access Cloud as your Hosted PBX Provider? On-site professional installation Professional training at your location Detailed site survey to ensure a seamless transition Access One Access One is a privately-held service provider located in Chicago. Unlike many of the telecom giants that prioritize the bottom line above all else, our mission is to offer our clients the finest, most reliable business communication services and support in the industry. Since 1993, we have continually strived to fulfill this mission and are proud to be one of only two service providers with an A+ rating from the Better Business Bureau Silver Stevie Award for Front-Line Customer Service Team of the Year Known for both our unparalleled customer service and cutting-edge network, Access One is a technology company that customizes solutions to the unique needs of growing businesses. We provide complete end-to-end communication solutions for traditional and multimedia applications. Our scalable, high-capacity infrastructure, coupled with our continued network investment, enables us to expand our product portfolio, remain competitively priced, and create highly effective solutions tailored to your business. We conduct all of our business right here in Chicago, and our clients can take comfort knowing that whenever they need help, they can talk to someone who is just down the street. Chicago and Northern Illinois Better Business Bureau s 2013 Torch Award for Marketplace Ethics

4 HPBX Seat Features Feature Standard Premium Anonymous Call Rejection Automatic Callback Basic Call Logs Call Forwarding Always Call Forwarding Busy Call Forwarding No Answer Call Forwarding Not Reachable Call Park Call Pickup Call Return Call Transfer Call Waiting Calling Line ID Delivery Blocking Calling Name Delivery Calling Name Retrieval Calling Number Delivery Call Transfer Charge Number Communication Barring User-Control Directory Number Hunting Diversion Inhibitor Do Not Disturb External Calling Line ID Delivery Find Me Follow Me Flash Call Hold Hunt Group Incoming Calling Plan Internal Calling Line ID Delivery Last Number Redial MWI Delivery to Mobile Endpoint Outgoing Calling Plan Polycom Phone Services Series Completion Speed Dial 100 Speed Dial 8 Third-Party MWI Control Third-Party Voice Mail Support Three-Way Call Voice Messaging Group Voice Messaging User Zone Calling Restrictions Account/Authorization Codes Alternate Numbers Automatic Hold/Retrieve Barge-in Exempt BroadWorks Anywhere Busy Lamp Field Call Forwarding Selective Call Notify Feature Standard Premium CommPilot Call Manager CommPilot Express Custom Ringback Group Custom Ringback User Custom Ringback User Call Waiting Directed Call Pickup Directed Call Pickup with Barge-in Enhanced Outgoing Calling Plan Hoteling Guest Hoteling Host Instant Group Call Location Based Calling Restrictions Multiple Call Arrangement Music On Hold Music on Hold User N-Way Call Outlook Integration Pre-Alerting Announcement Priority Alert Privacy Push to Talk Remote Office Selective Call Acceptance Selective Call Rejection Sequential Ring Shared Call Appearance (up to 35) Simultaneous Ring Personal Two-Stage Dialing Virtual On-Net Enterprise Extensions Most Popular Features Standard Premium Call Waiting Call Forwarding Always Call Forwarding Busy Call Forwarding No Answer Call Transfer Last Number Redial Three-Way Call Do Not Disturb Calling Name Delivery Calling Number Delivery Call Park Brodworks Anywhere Find Me Follow Me Mobile Client (future offering) Shared Call Appearance Music on Hold Push to Talk

5 Phones Polycom SoundPoint IP 335 HD 2-line desktop phone with HD Voice High resolution backlit 102 x 33-pixel, grayscale graphical LCD Integrated 2-port 10/100 Ethernet switch Integrated IEEE 802.3af Power over Ethernet (PoE) support (Class 2) Dedicated RJ-9 headset port Polycom SoundPoint IP 450 HD 3-line desktop phone with HD voice Backlit 256 x 116-pixel multi-layer, grayscale graphical LCD Integrated IEEE 802.3af Power over Ethernet (PoE) support (Class 2) Two port 10/100 Ethernet Switch Dedicated RJ-9 headset port Polycom SoundPoint IP 560 HD 4-line desktop phone with HD voice Backlit 320 x 160-pixel, grayscale graphical LCD Integrated IEEE 802.3af Power over Ethernet (PoE) support (Class 2) Two port 10/100/1G Ethernet Switch Dedicated RJ-9 headset port Polycom SoundPoint IP 670 HD (color screen) 6-line standalone (34 lines with three color expansion modules) desktop reception phone with HD voice Backlit 320 x 160-pixel, color display Integrated IEEE 802.3af Power over Ethernet (PoE) support (Class 2) Two port 10/100/1G Ethernet Switch Dedicated RJ-9 headset port Polycom SoundPoint IP 670 Color Display Expansion Module 14 multifunctional line keys automatically configurable as a line registration, call appearance, speed dial, DSS, or BLF key 160 x 320 pixel color graphical LCD The SoundPoint IP Color Expansion Module is powered by the host phone

6 Phones Polycom VVX 310 HD 6-line desktop phone with HD voice Backlit 8-level Grayscale graphical LCD (208 x 104) resolution Integrated IEEE 802.3af Power over Ethernet (PoE) support (Class 2) Two port 10/100/1G Ethernet Switch Dedicated RJ-9 headset port Polycom VVX 500 HD 12-line desktop phone with HD voice 3.5-in TFT LCD display at QVGA (320x240 pixel) resolution, 4:3 aspect ratio Integrated IEEE 802.3at Power over Ethernet (PoE) support (Class 4) Two port 10/100/1G Ethernet Switch Dedicated RJ-9 headset port Polycom SoundStation IP 5000 HD Integrated IEEE 802.3af Power over Ethernet (PoE) support (Class 2) One port 10/100 Ethernet Grayscale graphical LCD (248 x 68) resolution Voice activity detection

7 Phones & Power Supplies Panasonic TGP500 SIP DECT Base with TPA50 Cordless Handset DECT 6.0 Base Unit (wall mountable) Supports up to 6 TPA50 cordless handsets. One port 10/100 Ethernet TPA50 supports up to 3 simultaneous conversations 2.1 Large LCD with white back light display Hands-free speaker option Belt clip option Cisco SPA112 ATA (to be used for integration of over-head paging systems) Connects our advanced, feature rich HPBX to an overhead paging system already installed in your building. Assigned an extension number (Standard Seat) on your HPBX account. Your paging vendor will need to confirm that your overhead paging equipment can receive a standard FXS or FXO analog connection. For certain systems, you may need to purchase additional equipment to adapt to an FXS or FXO connection. Your paging vendor will also need to configure your paging equipment to accommodate the ATA device. Access One requires that your paging vendor be present at the time of your activation appointment. Access One can recommend a vendor if required. Power Supplies Power Supply - Polycom 24 Volt for IP335 (part # ) Power Supply - Polycom 24 Volt for IP450 (part # ) Power Supply - Polycom 24 Volt for IP650 (part # ) Power Supply Polycom 48 Volt for VVX 310 (part # ) Power Supply - Polycom 48 Volt for IP560, IP670 and VVX 500 (part # ) Power Supply kit - Polycom SoundStation IP5000 (part # ) Power adapter with 5 hard-wired cord 7 AC power cord, which plugs into the power adapter 2 power insertion cord that connects to a LAN port on the wall or hub/switch device port

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