Business VoIP service

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Business VoIP service"

Transcription

1 A simpler way to manage your business calls Make and receive calls from anywhere with a phone system that is hosted in the cloud. Save on set-up, maintenance and call charges. Have reassurance that we ll support you and provide everything you need. Imagine trying to run your business without phones. It s almost unthinkable. And finding a phone system, which meets all your requirements, can be tricky. In an ideal world, you d have a solution that makes your communications easier to manage, the ability to control costs and a system that can adapt to meet your changing needs. But what if you could also save time, present a more professional image and give your staff the ability to work from anywhere? Well now you can with our Business VoIP phone service. It s a really simple, entry-level solution that s ideally suited to smaller businesses. But it can scale up as your business grows and your needs change. What is Business VoIP? It s a call-management service that s hosted in the cloud. So you don t need an office-based phone system or PBX to benefit from the latest call management features. Using a cloud-based phone system gives you the ultimate fleibility too because you can use it anywhere you can get online. It means our Business VoIP service is available whenever and wherever you are. Best of all, it s a solution that takes full advantage of the latest Voice over IP (VoIP) technology, and it couldn t be easier to get started. In no time at all, you can benefit from all the functionality of a traditional phone system but have the ability to do so much more. And whatever the future holds moving to new sites or an epanding workforce our VoIP phone service can adapt to meet your changing needs. NTE Limited, Ground Floor, 7 Camberwell Way, Moorside Park, Doford, Sunderland, SR3 3XN. Registration no:

2 How it works Instead of a traditional phone line, your calls are carried over the internet. You ll need one of our Business VoIP phones, one of our business broadband Internet services plus your choice of Packs and then you re pretty much ready to go. We ll help you with all the technical bits if you want us to. But it s all done remotely so we won t even have to visit your premises. Our hosted service is packed with features that make it easier to manage calls. Your people can keep in touch with their colleagues and customers, regardless of their location in the office, on the road or working from home. You get the business benefits from improved productivity, a more streamlined communication process and lower call costs. Getting started is as easy as Our Business VoIP service is a simple, plug and play solution so you don t have to be a technical genius because we ve got it covered. Our eperts will provide all the support you need. There are three easy-to understand Packs to choose from, which give you all the calling features you need, without the complicated set-up. And, as there s no time-consuming on-site installation, your business won t be interrupted either. Your Business VoIP phones arrive ready to use. Simply plug them in and you re in business. When you re ready, you can arrange for us to give you a call to help you get started and then again to make sure everything s working. Here are some of the reasons we think it s worth taking a closer look at our Business VoIP service. Manage customer communications more effectively As well as having access to our standard call management features such as call forwarding and transfer, team pick up, voic , hunt group and auto receptionist, you ll benefit from mobility features too, like our handy mobile or desktop apps. They turn your smartphone or laptop into an etension of your desk phone, so your people can handle calls from almost anywhere. You can also appear local to your customers, with a virtual geographical phone number. So wherever you re based, customers will think you re nearby. Work better with colleagues Colleagues can team up and work together quickly and easily from different locations with tools such as conferencing, presence and desktop sharing. And as they are easier to reach, customers get better support and a more responsive service. Control costs Switching to our Business VoIP service could help you make savings. With less equipment needed, you ll benefit from lower hardware and installation costs. As it s a cloud-based system, you won t need to budget for ongoing maintenance or upgrades because they ll happen automatically. You decide on the number of users and the right call features for them, so you only ever pay for what you need. And, to help you manage costs even more, there are predictable monthly charges, with no additional costs for calls between colleagues that are also using our Business VoIP system. NTE Limited, Ground Floor, 7 Camberwell Way, Moorside Park, Doford, Sunderland, SR3 3XN. Registration no:

3 Future-proof business communications To stay competitive, your business needs to be as agile as possible. That goes for your people and the technology they use. Whether it s moving offices, adding new sites, epanding your workforce, or adapting to different ways of working, our Business VoIP service offers the long-term fleibility to meet your changing needs. A cloud-based phone system simply grows with your business, allowing you to focus on running it. That s what makes Business VoIP such a great fit for smaller enterprises. Peace of mind Our Business VoIP is a fully hosted service. That means you can rely on us to take care of everything. From making sure your broadband connection s up to speed and supplying the latest IP phones to providing epert support we ll do it all. And, of course, we ll make sure you have great quality calls. We have a dedicated team of eperts to provide support before, during and after set-up, so you don t need to worry about a thing. Create your perfect package We ll work with you to make sure you have the right internet access, so you can run your business and manage all your calls and data needs. Then you ll need to choose the Pack that best meets the needs of everyone in your business. Think about what features your people need and how many calls they make. It ll help make sure you get the most cost-effective set-up. Finally, you can take your pick from our wide range of IP phones, including conferencing and cordless. Beyond that, we can offer all aspects of your Business VoIP service, including virtual geographic numbers if you need them. Here s a breakdown of what you ll need: NUMBERS Choose your telephone number. CHOOSE a Pack for each user IP PHONES Select your IP phones ORDER your Internet access from NTE How much does Business VoIP cost? This depends on the Pack, IP Phones and Internet Service that you choose. Just give us a call to discuss your requirements and we will help you to assemble all of the components you need to build and cost your Business VoIP solution. NTE Limited, Ground Floor, 7 Camberwell Way, Moorside Park, Doford, Sunderland, SR3 3XN. Registration no:

4 Packs To keep things simple, there are three Packs to choose from. They re available on a 12 or 24-month contract. Everyone in the business will have the same Pack, so just pick the one that best suits your requirements. If you would like to discuss your requirements in more detail please just give our network team a call and we can go through each of the options in detail with you. feature packs Standard Functionality This is ideal if you have very straightforward voice needs but want the call handling features to offer professional communications. Ideal for a fied office worker who needs to make and receive calls in and out of the office, but does not need voic and does not need to control features. Advanced This includes all the functionality of the Standard plus a few added etras. Ideal for a Roaming Office worker that is regularly away from their desk and wants to control features and/or requires voic . Mobility The top of the range Pack offers the widest range of call features and can help to improve your business s efficiency. Ideal for a Mobile Office worker, who travels, has access to a Smartphone (Android or iphone) and wants to make and receive calls from smartphones, tablets and desktop devices using a single phone number. NTE Limited, Ground Floor, 7 Camberwell Way, Moorside Park, Doford, Sunderland, SR3 3XN. Registration no:

5 Call handling features The table below provides a breakdown of the call handling features included in each of the Packs. Type Call handling feature for the entire Account/Authorisation Codes Call Capacity Management Call Director Call Logger Call Park Call Pickup Calling Plan: Incoming Calling Plan: Outgoing Contacts Configurable Etension Dialling Configurable Access Codes Device Inventory Report Enhanced Outgoing Calling Plan Group Calling Line ID Group Calling Line ID Group Contacts Group Intercept Holiday Schedule Music On Hold Phone Services Series Completion Time Schedule Voice Messaging/Voice Portal Standard Advanced Mobility Type Call handling feature for the Authentication Basic Calls Log Call Forwarding Always Call Forwarding Busy Call Forwarding No Answer Call Forward Not Reachable Call Return Call Transfer (Consultative & 3-Way Conference) Call Waiting Calling Line ID Delivery - Blocking Calling Line ID Delivery - Eternal Calling Line ID Delivery - Internal Calling Name Retrieval Client Call Control Standard Advanced Mobility NTE Limited, Ground Floor, 7 Camberwell Way, Moorside Park, Doford, Sunderland, SR3 3XN. Registration no:

6 Call handling features Type Call handling feature for the Flash Call Hold Flash Call Transfer Intercept Last Number Redial Personal Contacts Phone Services Three-Way Calling Video Calling (On Net Point-2-Point) Alternate Numbers Answer Confirmation Automatic Callback Anonymous Call Rejection Automatic Hold/Retrieve Barge-in Eempt Call Director Call Forward Selective Call Notify Calling Line ID Blocking Override CommPilot Epress in Toolbar CommPilot Epress in Toolbar Directed Call Pickup with Barge-in Do Not Disturb Fa Messaging App Mobile Toolbar (iphone) Priority Alert/Distinctive Ringing Push to Talk Remote Office Selective Call Acceptance Selective Call Rejection Sequential Ringing Simultaneous Ring Speed Dial 8 Speed Dial 100 App Toolbar Control Application Voice Messaging (Voic ) Voice Portal Calling App Mobile Office Smartphone App Shared Call Appearance 10 Standard Advanced Mobility For more information about specific call handling features please just give us a call and we will be happy to walk you through the different options. NTE Limited, Ground Floor, 7 Camberwell Way, Moorside Park, Doford, Sunderland, SR3 3XN. Registration no:

7 Additional call handling features These features are optional and can be added to your chosen Pack to epand your Business VoIP capabilities. The features carry an additional monthly charge. Applications for the Auto Attendant Call Centre ACD Hunt Group 1 level IVR call routing service, offering 1-9 options, i.e. Push 1 for Sales or 2 for Support. NB: One free Auto Attendant is included per site. Where more than one Auto Attendant is ordered per site, subsequent instances will be charged. A basic Call Distributor that provides call queuing, comfort music and call statistics. A call hunting service, offers a variety of alternative Hunting options for a group of workers. Reception Console (SMB) Reception Console (Enterprise) Busy Lamp Field Applications for the - Enhancements Call Centre ACD Plus Hunt Group Plus Applications for the CRMConnect Hot Desking Guest Call Recording & 30 Days Storage Mobile Office ipad Mobile Office Desktop Applications for the - Enhancements CRMConnect Plus An SMB software Receptionist Console that can monitor up to 30 users. An Enterprise software Receptionist Console that can monitor up to 250 users. A hardware Receptionist option, allows you to attach a BLF unit to the side of an IP Phone. Adds enhanced call forwarding & disaster recovery functions to a Call Centre ACD. Adds enhanced call forwarding & disaster recovery functions to a Hunt Group. Enables a to screen pop customer CRM files on inbound calls and click-to-dial from approved CRM systems. Enables a to log into another IP phone to download their CLI & settings for a maimum period of 24 hours. Enables a to record their calls and store them in the cloud for 30 Days (PCI Compliant). Inclusive storage subject to fair usage policy, see Product Handbook for details. Enables a to make and receive audio and/or video calls over Wi-Fi on their ipad using their 'One IPVS number'. Enables a to make and receive audio and/or video calls on their PC using their 'One IPVS number'. Bespoke CRM Integration. Enables the use of CRM Connect with non-approved systems. Non approved CRM systems will require integration which will incur an additional one-off charge (subject to survey). CRM Connect user licenses will then be required for each user who needs this functionality. Call Recording Additional Storage (180 days per GB) Enables a Hosted user to store their Call Recordings in the Cloud for 6 months to meet FSA storage requirements. Amends Call Recording service from free 30 days storage to pay as you grow. The storage costs charged is a cumulative volume across all end users. NTE Limited, Ground Floor, 7 Camberwell Way, Moorside Park, Doford, Sunderland, SR3 3XN. Registration no:

8 Business VoIP Handsets Our Business VoIP service works via a range of pre-programmed IP phones and handsets. Whether it s a desk phone, conference phone, or cordless handset, there s an option that s right for your business. IP handset Description Polycom SoundPoint IP331 An entry-level IP phone, which is ideal for handling a low to moderate number of calls. Ideal for Home workers. Polycom SoundPoint IP450 A mid-range phone that s designed for use in SOHO, call centres, or at an office desk. Polycom SoundPoint IP650 An IP phone that delivers best-in-class desktop productivity and unified communications for busy professionals in offices and call centres. Ideal for eecutives and receptionists. Cisco SPA 502G 1 Line IP Phone An entry-level IP phone, which is ideal for handling a low to moderate number of calls. Ideal for Home workers. Cisco SPA 508G 8 Line IP Phone A mid-range phone that s designed for use in SOHO, call centres, or at an office desk. Cisco SPA 525G 5 Line IP Phone An IP phone that delivers best-in-class desktop productivity and unified communications for busy professionals in offices and call centres. Ideal for eecutives and receptionists. NTE Limited, Ground Floor, 7 Camberwell Way, Moorside Park, Doford, Sunderland, SR3 3XN. Registration no:

9 . Enables IP handset Description IP6000 Polycom Soundstation IP6000 IP Conference Phone An IP conference phone that s designed for mid-size rooms. 12 ft microphone pick up range. Polycom Soundstation IP7000 IP Conference Phone An IP conference phone that s designed for mid-larger sized rooms. 20 ft microphone pick up range KX-TGP500B02 SIP Cordless Handset An IP DECT phone. A cordless IP phone that s perfectly suited for home offices and small businesses. It allows users to move about without the phone. Why choose NTE? We re networking eperts and have invested heavily in our 21st Century network to ensure we can provide ecellent coverage and cost-effective access options to customers across the UK. We do this day in, day out so you can rely on us to get it right for you. We have the epertise and technology to offer you a complete end-to-end cloud solution that delivers the reliability and performance you need. Because we provide every element of the service, we can make sure it all works together perfectly. And if there s ever a problem, we can fi it quickly. You can get everything you need in one place from a single supplier, helping to make life easier. Our epert team of VoIP specialists are always on hand to make sure your system runs smoothly. Call our network team on or us at to discuss your requirements. NTE Limited, Ground Floor, 7 Camberwell Way, Moorside Park, Doford, Sunderland, SR3 3XN. Registration no:

BT Cloud Phone. A simpler way to manage your business calls.

BT Cloud Phone. A simpler way to manage your business calls. . A simpler way to manage your business calls. Make and receive calls from anywhere with a phone system that s hosted in the cloud. Save on set-up, maintenance and call charges. Have reassurance that we

More information

BT CLOUD VOICE. BUILDING THE RIGHT SOLUTION FOR YOU.

BT CLOUD VOICE. BUILDING THE RIGHT SOLUTION FOR YOU. BT CLOUD VOICE. BUILDING THE RIGHT SOLUTION FOR YOU. Manage business calls quickly and easily Work better with colleagues Save money on set-up, maintenance and calls Get a long-term flexible solution Have

More information

Hosted Voice Exchange. High definition telephony for growth you control

Hosted Voice Exchange. High definition telephony for growth you control Hosted Voice Exchange High definition telephony for growth you control 2 Contents About HVX... 4 Why choose HVX?... 4 The Business Benefits... 5 HVX Handsets... 6 Key Features... 8 Productivity and efficiency

More information

TXI Telephony Product Book 2012 2012

TXI Telephony Product Book 2012 2012 TXI Telephony Product Book 2012 2012 PRICING, HOW TO This section details the common pricing scenarios for the following: Receptionist Call Centre SIP Trunking Fax to Email Messaging Receptionist: Receptionist

More information

Access Cloud Hosted PBX

Access Cloud Hosted PBX Access Cloud Hosted PBX Hosted PBX Hosted PBX is a fully managed, enterprise-grade phone system that utilizes the latest cloud-based technology to connect your business without the high costs of a traditional

More information

BT Cloud Phone. Datasheet. A phone system that s built for business. BT Cloud Phone User Feature Packs.

BT Cloud Phone. Datasheet. A phone system that s built for business. BT Cloud Phone User Feature Packs. BT Cloud Phone. Datasheet. A phone system that s built for business. BT Cloud Phone is a call-management service that s hosted in the cloud and uses the latest Voice over IP (VoIP) technology. So you have

More information

Select the IP Telephony features that best suit you

Select the IP Telephony features that best suit you TELSTRA IP TELEPHONY FEATURE PACKS The Telstra IP Telephony feature packs offer a tailored solution for your business. Select the IP Telephony features that best suit you There are many ways to harness

More information

IP Voice Service Product Information

IP Voice Service Product Information IP Voice Service Product Information New Voice Media V1.5 Nov 2012 Document History Version Description Date 1.0 First Release May 2012 1.1 Minor revision to add codec and bandwidth requirements 31 st

More information

Your guide to Hosted Telephony

Your guide to Hosted Telephony Your guide to Hosted Telephony www.bpnetworks.co.uk 0844 822 1212 Contents What is Hosted telephony? 3 How your business can benefit... 4 Hardware & Features 5 Price Overview 6 www.bpnetworks.co.uk 0844

More information

Introduction to Storm Hosted VoIP Phone Systems

Introduction to Storm Hosted VoIP Phone Systems Introduction to Storm Hosted VoIP Phone Systems About Storm Established in 1996, Storm own and operate a cloud based VoIP telephone service, created especially for businesses. Storm specialise in providing

More information

www.shopglenwood.net info@glenwoodtelco.net 866-756-4746 Hosted IP PBX

www.shopglenwood.net info@glenwoodtelco.net 866-756-4746 Hosted IP PBX www.shopglenwood.net info@glenwoodtelco.net 866-756-4746 Hosted IP PBX Upgrade Your Communications Service Are you ready to upgrade your communications services? Our hosted IP PBX brings a big-business

More information

CloudPBX. A Big Business Phone System without the Big Business Price. Are you ready to upgrade your communications services?

CloudPBX. A Big Business Phone System without the Big Business Price. Are you ready to upgrade your communications services? CloudPBX A Big Business Phone System without the Big Business Price Are you ready to upgrade your communications services? UPGRADE YOUR COMMUNICATIONS SERVICE Link s CloudPBX brings a big-business phone

More information

Ready to Upgrade Your Communications Services?

Ready to Upgrade Your Communications Services? Ready to Upgrade Your Communications Services? Having trouble answering inbound calls as your company grows? Need an easier way to stay connected to employees who are off site or from home? Our Hosted

More information

Magnet Voice. What s Involved? Why choose Magnet Voice in the Cloud?

Magnet Voice. What s Involved? Why choose Magnet Voice in the Cloud? integrates all the voice communication needs of your business in the cloud. We re taking Irish Business Calls to the Cloud, be part of it! Why choose in the Cloud? What s Involved? Business Continuity

More information

BT CLOUD VOICE. CUSTOMER ADMINISTRATOR GUIDE.

BT CLOUD VOICE. CUSTOMER ADMINISTRATOR GUIDE. BT CLOUD VOICE. CUSTOMER ADMINISTRATOR GUIDE. A comprehensive guide to setting up and using the many features of BT Cloud Voice, and how they can help you get the very best out of your business. WHAT S

More information

Internet Phone Systems

Internet Phone Systems The All-in-One Business Phone System with Advanced Features Fully Featured Hosted Phone System Easily Managed Online Music on Hold and Hunt Groups included Flexible Auto Attendant Voicemail-to-Email &

More information

io COMPLETE CLOUD VOICE

io COMPLETE CLOUD VOICE OnSite. Offstie. Traveling. Telecommuting. Desktop. Tablet. Smartphone. You want your employees to be dialed in, no matter where they are in the universe. Now, more than ever, maintaining an agile network

More information

Hosted PBX Feature Matrix

Hosted PBX Feature Matrix Hosted PBX Feature Matrix Personal Features Basic Seat Standard Seat Seat Account Codes Alternate Numbers Anonymous Call Rejection Authentication Authorization Codes Automatic Call Back Automatic Hold/Retrieve

More information

Introduction to Storm Hosted VoIP Phone Systems

Introduction to Storm Hosted VoIP Phone Systems Introduction to Storm Hosted VoIP Phone Systems About Storm Established in 1996, Storm own and operate a cloud based VoIP telephone service, created especially for businesses. Storm specialise in providing

More information

R17 Wholesale License Packs

R17 Wholesale License Packs PRODUCT SHEET R17 Wholesale License Packs Introduction This guide provides information about the End User Interface features, functions, and reports presented as tools to be used to solve your business

More information

communicatiothen A fully hosted phone system. No hardware installation, no maintenance and inclusive of upgrades. Welcome to The Future of Telecoms.

communicatiothen A fully hosted phone system. No hardware installation, no maintenance and inclusive of upgrades. Welcome to The Future of Telecoms. communicatiothen A fully hosted phone system. No hardware installation, no maintenance and inclusive of upgrades. Welcome to The Future of Telecoms. 0203 393 0000 Making life Introducing Hosted VoIP from

More information

BT Cloud Phone for your business. A guide to our IP Phones portfolio.

BT Cloud Phone for your business. A guide to our IP Phones portfolio. BT Cloud Phone for your business. A guide to our IP Phones portfolio. 2 Contents. 3 The IP phone range from BT Business. 3 An overview BT Polycom VVX range 4 An overview BT Yealink W52-P 5 An overview

More information

HOSTED VOICE. Upgrade Your Communications Service. Standard and Premium Service Levels

HOSTED VOICE. Upgrade Your Communications Service. Standard and Premium Service Levels HOSTED VOICE Upgrade Your Communications Service Are you ready to upgrade your communications services? Our Hosted Voice brings a big-business phone system to you at a lower cost - and it s easy to use

More information

Horizon. A complete communications service for your business

Horizon. A complete communications service for your business Horizon A complete communications service for your business Easily control your fixed and mobile telephony Horizon is a complete communications service for your business that provides an extensive range

More information

End-User UC PORTAL USER GUIDE

End-User UC PORTAL USER GUIDE End-User UC PORTAL USER GUIDE INTRODUCTION Introduction Guide Explanation This guide is to be used as an aid to understand the portal in order to utilize all the functionality that VoIP has to offer. This

More information

Virtual PBX. The All-in-One Business PBX with Advanced Features and Low Cost Calls. info@virtual-partners.com.au www.virtual-partners.com.

Virtual PBX. The All-in-One Business PBX with Advanced Features and Low Cost Calls. info@virtual-partners.com.au www.virtual-partners.com. The All-in-One Business PBX with Advanced Features and Low Cost Calls Fully featured hosted phone system Easily managed online Music on hold and hunt groups included Flexible auto attendant Voicemail-to-Email

More information

OUR HOSTED PHONE SOLUTION WILL SAVE YOUR BUSINESS MONEY AND MEET ALL YOUR TELEPHONE REQUIREMENTS. LOGO HERE

OUR HOSTED PHONE SOLUTION WILL SAVE YOUR BUSINESS MONEY AND MEET ALL YOUR TELEPHONE REQUIREMENTS. LOGO HERE OUR HOSTED PHONE SOLUTION WILL SAVE YOUR BUSINESS MONEY AND MEET ALL YOUR TELEPHONE REQUIREMENTS. LOGO HERE ITS TIME TO EXPECT MORE FROM YOUR PHONE PROVIDER NEW VOIP PHONES There s no bulky equipment to

More information

MyPBX. The All-in-One Business PBX with Advanced Features and Low Cost Calls. sales@yourlocaltelecom.com www.yourlocaltelecom.com

MyPBX. The All-in-One Business PBX with Advanced Features and Low Cost Calls. sales@yourlocaltelecom.com www.yourlocaltelecom.com The All-in-One Business PBX with Advanced Features and Low Cost Calls Fully featured Hosted Phone System Easily managed online Music on Hold and Hunt Groups included Flexible Auto Attendant Voicemail-to-Email

More information

MyPBX. The All-in-One Business PBX with Advanced Features and Low Cost Calls. care@yourcalltelecom.com.au www.yourcalltelecom.com.

MyPBX. The All-in-One Business PBX with Advanced Features and Low Cost Calls. care@yourcalltelecom.com.au www.yourcalltelecom.com. The All-in-One Business PBX with Advanced Features and Low Cost Calls Fully featured Hosted Phone System Easily managed online Music on Hold included Flexible Auto Attendant and Hunt Groups Voicemail-to-Email

More information

KIPCOM Limited. Contrex Service Description

KIPCOM Limited. Contrex Service Description KIPCOM Limited Contrex Service Description CONTREX Contrex represents a new generation of communications platform. This new generation of PABX s is often referred to as an IP based PABX. The 'IP' refers

More information

Upgrade Your Communications Service Standard and Premium Service Levels Real Business Benefits!

Upgrade Your Communications Service Standard and Premium Service Levels Real Business Benefits! Digital Phone Upgrade Your Communications Service Are you ready to upgrade your communications services? Our hosted IP PBX brings a big-business phone system to you at a lower cost - and it s easy to use

More information

HOW A BETTER PHONE SERVICE WILL IMPROVE YOUR BUSINESS

HOW A BETTER PHONE SERVICE WILL IMPROVE YOUR BUSINESS HOW A BETTER PHONE SERVICE WILL IMPROVE YOUR BUSINESS Affordable and Reliable Ironton Global s cloud-based phone systems use the power of the Internet to deliver your phone service, eliminating the complexity

More information

A complete communications service for your business

A complete communications service for your business A complete communications service for your business Easily control your fixed and mobile telephony WHAT IS Genius Hosted Communications? Genius Hosted Communications is a complete communications service

More information

VoiceManager User Guide Release 2.0

VoiceManager User Guide Release 2.0 VoiceManager User Guide Release 2.0 Table of Contents 2013 by Cox Communications. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means, electronic,

More information

Hosted PBX. What Is It? What Features Does It Have? How Will It Help My Business?

Hosted PBX. What Is It? What Features Does It Have? How Will It Help My Business? 1 Hosted PBX What Is It? What Features Does It Have? How Will It Help My Business? Hosted PBX Hosted PBX delivers an enterprise-grade phone system to small and medium-sized businesses via the cloud. It

More information

Simplify everything with Vodafone One Net Business

Simplify everything with Vodafone One Net Business Simplify everything with Vodafone One Net Business A whole new way of looking at your communications Simplify everything with Vodafone One Net Business, the complete cloud-based communications system that

More information

HORIZON HOSTED VOIP A COMPLETE COMMUNICATIONS SERVICE FOR YOUR BUSINESS

HORIZON HOSTED VOIP A COMPLETE COMMUNICATIONS SERVICE FOR YOUR BUSINESS HORIZON HOSTED VOIP A COMPLETE COMMUNICATIONS SERVICE FOR YOUR BUSINESS Easily control your fixed and mobile telephony Horizon is a complete communications service for your business that provides an extensive

More information

A complete communications service for your business

A complete communications service for your business A complete communications service for your business Easily control your fixed and mobile telephony WHAT IS HORIZON? Horizon is a complete communications service for business that provides an extensive

More information

THE FOEHN TRANSPARENT PRICING GUARANTEE THE MOST FLEXIBLE CLOUD PHONE SYSTEM BY EXPERTS FROM START TO FINISH

THE FOEHN TRANSPARENT PRICING GUARANTEE THE MOST FLEXIBLE CLOUD PHONE SYSTEM BY EXPERTS FROM START TO FINISH THE FOEHN TRANSPARENT PRICING GUARANTEE THE MOST FLEXIBLE CLOUD PHONE SYSTEM BY EXPERTS FROM START TO FINISH -002 INTRODUCTION INTRODUCTION Whether you are a growing company or an established company looking

More information

A complete communications service for your business

A complete communications service for your business A complete communications service for your business Easily control your fixed and mobile telephony WHAT IS HORIZON? Horizon is a complete communications service for business that provides an extensive

More information

Advanced Seat Fact Sheet

Advanced Seat Fact Sheet DigiDial-VoIP Advanced service makes your telephone work for you Transform your current, costly, closed and proprietary phone system into a cost-effective, IP-based communications tool for all your employees,

More information

The Foehn Transparent Pricing Guarantee. The Most Flexible Cloud Phone System. By Experts from Start to Finish

The Foehn Transparent Pricing Guarantee. The Most Flexible Cloud Phone System. By Experts from Start to Finish The Foehn Transparent Pricing Guarantee The Most Flexible Cloud Phone System By Experts from Start to Finish -002 Introduction INTRODUCTION Whether you are a growing company or an established company looking

More information

HORIZON HOSTED TELEPHONY

HORIZON HOSTED TELEPHONY HORIZON HOSTED TELEPHONY A COMPLETE COMMUNICATIONS SERVICE FOR YOUR BUSINESS Easily control your fixed and mobile telephony Horizon is a complete communications service for your business that provides

More information

The Protel PBX Line. Converged Communications for Business. www.nexmatrix.com. Green Solutions

The Protel PBX Line. Converged Communications for Business. www.nexmatrix.com. Green Solutions The Protel PBX Line Converged Communications for Business Green Solutions www.nexmatrix.com Your employees are your most valuable assets The Protel PBX makes them more productive! Why choose the Protel

More information

ncloud PBX ncloud PBX Provides Redundancy, Scalability, and Convergence for your Company! IP Communication:

ncloud PBX ncloud PBX Provides Redundancy, Scalability, and Convergence for your Company! IP Communication: ncloud PBX ncloud PBX Provides Redundancy, Scalability, and Convergence for your Company! ncloud is a NetCarrier developed platform designed for the next generation of business owners who demand increased

More information

Hosted PBX Admin and End User Guide

Hosted PBX Admin and End User Guide Hosted PBX Admin and End User Guide 3/11/15 CONTENTS Account / Authorization Codes 2 Advanced Hunting 3 Anonymous Call Rejection 3 Anywhere 4 Auto Attendant 5 Call Block 7 Caller ID 7 Call Forwarding 8

More information

Feature Seat and Device Summary

Feature Seat and Device Summary CLOUD VOICE COMPREHENSIVE, ENTERPRISE-GRADE COMMUNICATION Feature Seat and Device Summary Customized Cloud Communication Services Cloud gives companies the benefits of a cloud service such as simplified

More information

Amcom IP Tel POWERED BY BROADSOFT

Amcom IP Tel POWERED BY BROADSOFT Amcom IP Tel POWERED BY BROADSOFT Unified Communications as a Service Unified Communications (UC) brings together all your real-time communication services such as IM, telephony, video conferencing and

More information

A business grade phone system

A business grade phone system A business grade phone system that won t break the bank. No line rental cost No hidden charges How are you going to communicate more effectively? Want to improve your competitive advantage? No line rental

More information

μsoho PBX for small business or home

μsoho PBX for small business or home μsoho PBX for small business or home Converged Communications for Business A green solution www.nexmatrix.com Why a μsoho PBX for you? The smallest PBX for Home and Small Offices with 10 or less people,

More information

User Features. Hosted VoIP Services. Administrator Guide. Revision 1.2 GCI. Global House. 2 Crofton Close. Lincoln LN3 4NT. www.gcicom.

User Features. Hosted VoIP Services. Administrator Guide. Revision 1.2 GCI. Global House. 2 Crofton Close. Lincoln LN3 4NT. www.gcicom. User Features Administrator Guide Revision 1.2 GCI Global House 2 Crofton Close Lincoln LN3 4NT www.gcicom.net Copyright GCI 2012 GCI VoIP User Features Guide v1.2.doc 1 of 143 Administrator Guide Copyright

More information

Introducing hosted telephony from Foehn

Introducing hosted telephony from Foehn Hosted Telephony Introducing hosted telephony from Foehn Whether you are a start up wanting to appear like an established, professional company or an established company looking to reduce operational budgets

More information

Voice Over IP (VoIP)

Voice Over IP (VoIP) Voice Over IP From a simple telephony perspective, it s common for a user moving from a traditional ISDN (Integrated Services Digital Network) telephone system to VoIP to halve their running costs. Voice

More information

Cloud Voice & Cloud UC Feature Comparison

Cloud Voice & Cloud UC Feature Comparison Clear Connections In The Cloud Cloud Voice & Cloud UC Feature Comparison September 05, 2014 FUS-CloudVoice-UC-Comparison-090514-D4.3.docx TABLE OF CONTENTS DOCUMENT REVISIONS... 3 INTRODUCTION... 4 COMMON

More information

RingCentral Office Essential guide. Learn what a cloud phone system can do for your business.

RingCentral Office Essential guide. Learn what a cloud phone system can do for your business. RingCentral Office Essential guide Learn what a cloud phone system can do for your business. Are you paying too much for your business phone? Cut your costs by up to 80% with a RingCentral business phone

More information

Your Phone. Your Business. Your World. SM SM

Your Phone. Your Business. Your World. SM SM SM VoIPX offers comprehensive solutions for Unified Communications keeping you connected anywhere, anytime and on any device. With over 55 built in features included in all of our Service Plans, VoIPX

More information

RingCentral Office Product Overview UK. Learn what a cloud phone system can do for your business.

RingCentral Office Product Overview UK. Learn what a cloud phone system can do for your business. RingCentral Office Product Overview UK Learn what a cloud phone system can do for your business. RingCentral Office Product Overview Cloud Business Phone Systems RingCentral is the market leader in cloud

More information

ipecs Cloud from Ericsson-LG Enterprise

ipecs Cloud from Ericsson-LG Enterprise ipecs Cloud from Ericsson-LG Enterprise SIMPLIFIED COMMUNICATIONS With ipecs Cloud What is ipecs Cloud? ipecs Cloud brings all of the features you know and love from an on-premise phone system and delivers

More information

Hosted PBX. A fully-featured Unified Communications solution made easy. Making technology easy and enjoyable

Hosted PBX. A fully-featured Unified Communications solution made easy. Making technology easy and enjoyable Hosted PBX A fully-featured Unified Communications solution made easy. Making technology easy and enjoyable Page 2 Making technology easy and enjoyable Don t let the complexity, cost and inflexibility

More information

CloudSpan VoIP Services Feature List

CloudSpan VoIP Services Feature List CloudSpan VoIP Services Feature List Interested in learning how our proven software platform can revitalize your business communications? With CloudSpan by VoIP Supply, we give you the tools and features

More information

A complete communications service for your business

A complete communications service for your business A complete communications service for your business Easily control your fixed and mobile telephony WHAT IS HORIZON? Horizon is a complete communications service for business that provides an extensive

More information

Business Voice Feature Guide

Business Voice Feature Guide Business Voice Feature Guide TABLE OF CONTENTS Account / Authorization Codes 1 Advanced Hunting 2 Anonymous Call Rejection 2 Anywhere 3 Auto Attendant 4 Call Block 6 Caller ID 6 Call Forwarding 7 Call

More information

BUYER S GUIDE FUSIONWORKS BUYER S GUIDE 03/04/2016

BUYER S GUIDE FUSIONWORKS BUYER S GUIDE 03/04/2016 FUSIONWORKS BUYER S GUIDE 03/04/2016 BUYER S GUIDE Contents: Overview 3 Select a Calling Plan 3 Select Usage & Phone Features 4 Select Employee and Phone Features 4 Common Area Seat Features 4 Voice Seat

More information

Fully Managed, Enterprise-Grade Phone System

Fully Managed, Enterprise-Grade Phone System Access Cloud Hosted PBX Fully Managed, Enterprise-Grade Phone System Access One Since 1993, Access One has been a privately-held business technology and communications services provider headquartered in

More information

MyPBX. The All-in-One Business PBX with Advanced Features and Low Cost Calls. info@touchict.com www.touchict.com

MyPBX. The All-in-One Business PBX with Advanced Features and Low Cost Calls. info@touchict.com www.touchict.com The All-in-One Business PBX with Advanced Features and Low Cost Calls Fully featured Hosted Phone System Easily managed online Music on Hold included Flexible Auto Attendant and Hunt Groups Voicemail-to-Email

More information

Hosted VoIP for Business

Hosted VoIP for Business Your complete guide to Business VoIP Telephony Hosted VoIP for Business 1 Doc V1.0 Jan 2014 Table of Contents Hosted Desk- 3 VoIP today 3 What is Hosted VoIP? 4 How does Hosted VoIP work? 4 Is Hosted VoIP

More information

Levelling the Playing Field

Levelling the Playing Field ROGERS WHITE PAPER 1 Rev. May 2011 page 2 2 TABLE OF CONTENTS Introduction 3 Small Business Telephony Options 4 Basic Phone Service 4 Traditional PBX and Key Systems 4 Digital Services Business Cable and

More information

HOSTED PBX SERVICE. A Detailed Service Overview. GLOBALINX 275 Kenneth Dr., Suite 100 Rochester, NY 14623 www.globalinx.com

HOSTED PBX SERVICE. A Detailed Service Overview. GLOBALINX 275 Kenneth Dr., Suite 100 Rochester, NY 14623 www.globalinx.com HOSTED PBX SERVICE A Detailed Service Overview GLOBALINX 275 Kenneth Dr., Suite 100 Rochester, NY 14623 www.globalinx.com GLOBALINX HOSTED PBX SERVICE Service Guide GLOBALINX Hosted PBX delivers all the

More information

MyPBX. The All-in-One Business PBX with Advanced Features and Low Cost Calls. info@telcodoctor.com.au www.telcodoctor.com.au

MyPBX. The All-in-One Business PBX with Advanced Features and Low Cost Calls. info@telcodoctor.com.au www.telcodoctor.com.au The All-in-One Business PBX with Advanced Features and Low Cost Calls Fully featured Hosted Phone System Easily managed online Music on Hold included Flexible Auto Attendant and Hunt Groups Voicemail-to-Email

More information

Contents How do I gain access to the Horizon website... 2 Logging in as the End User... 2 How do I customise my Dashboard?... 2 How do I initially

Contents How do I gain access to the Horizon website... 2 Logging in as the End User... 2 How do I customise my Dashboard?... 2 How do I initially Contents How do I gain access to the Horizon website... 2 Logging in as the End User... 2 How do I customise my Dashboard?... 2 How do I initially configure my user access?... 2 The Dashboard... 3 How

More information

G Cloud Service Description Premier Hosted Voice Software as a Service March 2014

G Cloud Service Description Premier Hosted Voice Software as a Service March 2014 G Cloud Service Description Premier Hosted Voice Software as a Service March 2014 Premier Choice Telecom has been a trusted provider of communications solutions for businesses for over 12 years. Our clients

More information

BUSINESS VOICEEDGE TECHNICAL ADMINISTRATOR USER GUIDE WELCOME TO BUSINESS VOICEEDGE INTRODUCTION TO VOICEEDGE PHONES

BUSINESS VOICEEDGE TECHNICAL ADMINISTRATOR USER GUIDE WELCOME TO BUSINESS VOICEEDGE INTRODUCTION TO VOICEEDGE PHONES BUSINESS VOICEEDGE TECHNICAL ADMINISTRATOR USER GUIDE WELCOME TO BUSINESS VOICEEDGE As the technical administrator, you can manage features and passwords for all end users as well as manage key group features

More information

RingCentral Office System. Cloud-based phone system for your business.

RingCentral Office System. Cloud-based phone system for your business. RingCentral Office System Cloud-based phone system for your business. Cloud-based Business Phone Systems At one time companies turned to hardware-based systems for basic telephone services, such as call

More information

Five Hosted VoIP Features

Five Hosted VoIP Features Five Hosted VoIP Features WHITEPAPER: cost SAVINGS with hosted voice www.megapath.com overview Since the Great Recession of 2007, companies of all sizes have watched their budgets carefully, making it

More information

Unity Hosted Telephony service

Unity Hosted Telephony service Unity Hosted Telephony service Easily control your fixed and mobile telephony WHAT is Hosted Telephony? WHAT IS A HOSTED TELEPHONE SERVICE Hosted Telephony is a complete communications service for business

More information

Mistral Hosted PBX. The future of business phone systems

Mistral Hosted PBX. The future of business phone systems Mistral Hosted PBX The future of business phone systems Tel: 0870 751 6300 Web: www.mistral.net Mistral HOSTED PBX is a revolutionary futureproof way of implementing your office or enterprise phone system.

More information

OP26 VIRTUAL OFFICES

OP26 VIRTUAL OFFICES VIRTUAL OFFICES Virtual Offices provide any business with a high level of professionalism, whilst reducing overhead costs. The Hartham Park Virtual Office is perfect for start-up companies or established

More information

Telephony Telephony more than just a phone system.

Telephony Telephony more than just a phone system. Telephony Telephony more than just a phone system. Telephony En Pointe ECS provides an end-to-end telephony solution based around the latest bleeding edge technology from Cisco Systems the Cisco Hosted

More information

TOTALCLOUD PBX FEATURES GUIDE

TOTALCLOUD PBX FEATURES GUIDE TOTALCLOUD PBX FEATURES GUIDE With TotalCloud PBX, Birch offers all the features your business needs in a phone system. Included Features Mobility Mobile Communicator A softphone application that extends

More information

A complete communications service for your business

A complete communications service for your business Hosted services A complete communications service for your business Easily control your fixed and mobile telephony WHAT IS HORIZON? Horizon is a complete communications service for business that provides

More information

"Our mission is that people can easily express their feelings, happiness, love and manage their operation in clear voice and cost effective way"

Our mission is that people can easily express their feelings, happiness, love and manage their operation in clear voice and cost effective way "Our mission is that people can easily express their feelings, happiness, love and manage their operation in clear voice and cost effective way" 'Easytel' is a pioneer Internet telephony service provider.

More information

DigiDial- VoIP SSMM Service Overview No Boundaries outside the box of traditional telephony P er ver OecioV

DigiDial- VoIP SSMM Service Overview     No Boundaries outside the box of traditional telephony      P er ver OecioV DigiDial-VoIP is a business-grade Voice over IP service that is hosted on DigiLink s IP network and provides a robust, low-cost enterprise voice solution, replacing costly PBX or Centrex service with the

More information

Voice over Internet Protocol (VoIP)

Voice over Internet Protocol (VoIP) Voice over Internet Protocol (VoIP) From a simple telephony perspective, it s common for a user moving from a traditional ISDN (Integrated Services Digital Network) telephone system to VoIP to halve their

More information

VIRTUAL COMMUNICATIONS EXPRESS FEATURE DESCRIPTIONS

VIRTUAL COMMUNICATIONS EXPRESS FEATURE DESCRIPTIONS VIRTUAL COMMUNICATIONS EXPRESS FEATURE DESCRIPTIONS End-User Features: All end users are provided with the features described in this section. Alternate Numbers Enables users to have up to ten phone numbers

More information

Six Questions to Answer When Buying a Phone System

Six Questions to Answer When Buying a Phone System 2016 NEW PHONE SYSTEM BUYER S GUIDE Six Questions to Answer When Buying a Phone System In addition to the most comprehensive portfolio of voice communications, data and wireless networking products in

More information

RingCentral Office. Learn what a cloud-based phone system can do for your business. RingCentral Office Overview 091710

RingCentral Office. Learn what a cloud-based phone system can do for your business. RingCentral Office Overview 091710 RingCentral Office Learn what a cloud-based phone system can do for your business. RingCentral Office Overview 091710 For more information, call. Cloud-based Business Phone Systems At one time companies

More information

Business Phone Features Quick Reference Book

Business Phone Features Quick Reference Book Business Phone Features Quick Reference Book M6 Communications Application Server Release 7.1 Supported Phones: Cisco 7902 Cisco 7905 Cisco 7906 Cisco 7910 Cisco 7911 Cisco 7912 Cisco 7914 Cisco 7940 SCCP

More information

IP TELEPHONY. Incorporating Voice over Internet Protocol (VoIP)

IP TELEPHONY. Incorporating Voice over Internet Protocol (VoIP) Incorporating Voice over Internet Protocol (VoIP) IP Telephony Incorporating Voice over Internet Protocol (VoIP) Dramatically improve the way you work. Everyone's talking about Voice over Internet Protocol

More information

Phone. customerservice@switchtelecom.com.au switchtelecom.com.au. May2014-Version 1

Phone. customerservice@switchtelecom.com.au switchtelecom.com.au. May2014-Version 1 Phone 1800 800 723 customerservice@switchtelecom.com.au switchtelecom.com.au May2014-Version 1 Welcome to a new kind of telecommunications company Best Products Mobile Offering an extensive range of smartphones

More information

RingCentral Office Essential guide. Learn what a cloud phone system can do for your business.

RingCentral Office Essential guide. Learn what a cloud phone system can do for your business. RingCentral Office Essential guide Learn what a cloud phone system can do for your business. Are you paying too much for your business phone? Cut your costs by up to 60% with a RingCentral business phone

More information

Hosted IP Telephony. An easy to understand guide. A white paper from Mason Infotech September 2013. Helping business communicate

Hosted IP Telephony. An easy to understand guide. A white paper from Mason Infotech September 2013. Helping business communicate Hosted IP Telephony An easy to understand guide A white paper from Mason Infotech September 2013 Contents Introduction What is hosted telephony? Who is hosted good for? Why consider hosted telephony? The

More information

SMALL BUSINESS USER GUIDE

SMALL BUSINESS USER GUIDE SMALL BUSINESS USER GUIDE TABLE OF CONTENTS Anonymous Call Rejection 4 Anywhere 5 Call Block 6 Call Forwarding 7 Call Logs 8 Call Return 8 Call Transfer 8 Call Waiting 9 Caller ID 9 Do Not Disturb 10 Find

More information

Vodacom Hosted IP PBX Solutions. It s a scalable, affordable solution so when my business takes off, my IP PBX requirements grow with my business...

Vodacom Hosted IP PBX Solutions. It s a scalable, affordable solution so when my business takes off, my IP PBX requirements grow with my business... It s a scalable, affordable solution so when my business takes off, my IP PBX requirements grow with my business... 2 Get all of the upside with none of the downside Before cloud computing, companies had

More information

A hosted PBX solution from Spark Digital supports Strongline Buildings to increase flexibility, reduce costs and improve customer service.

A hosted PBX solution from Spark Digital supports Strongline Buildings to increase flexibility, reduce costs and improve customer service. A hosted PBX solution from Spark Digital supports Strongline Buildings to increase flexibility, reduce costs and improve customer service. Strongline Buildings collaborates with confidence using the cloud.

More information

Business grade, real-time, integrated communications solutions from EOS Communications

Business grade, real-time, integrated communications solutions from EOS Communications Hosted VoIP and Applications Reduce costs, improve user efficiency, make it easier for your customers to contact you and quicker for your business to respond. Business grade, real-time, integrated communications

More information

Simply a better way for your business to communicate.

Simply a better way for your business to communicate. Simply a better way for your business to communicate. www.voice-ring.com -346,,, Welcome to Voice-Ring Your Digital Solution to Business Telephone Service. There is nothing more important in the Business

More information

Fully Managed, Enterprise-Grade Phone System

Fully Managed, Enterprise-Grade Phone System Access Cloud Hosted PBX Fully Managed, Enterprise-Grade Phone System Access One Since 1993, Access One has been a privately-held business technology and communications services provider headquartered in

More information

Taking your desk phone to its logical extension. Cox Business VoiceManager SM

Taking your desk phone to its logical extension. Cox Business VoiceManager SM + Taking your desk phone to its logical extension. Cox Business VoiceManager SM 1 Introducing Cox Business VoiceManager. Your desk phone on your desktop. Cut the cord to your desk phone. Introducing Cox

More information

VoIPOffice. VoIPOffice Hosted Edition provides advanced features such as Unified Messaging, Automatic Call Distribution,

VoIPOffice. VoIPOffice Hosted Edition provides advanced features such as Unified Messaging, Automatic Call Distribution, Telappliant Hosted Edition is the next generation call management solution providing ultimate flexibility and features, all via a high speed Internet connection. Hosted Edition provides all of the benefits

More information

Zed One Hosted VoIP Telephony User Guide. A document to provide end user guidance on enterprise-class Hosted VoIP Telephony solution.

Zed One Hosted VoIP Telephony User Guide. A document to provide end user guidance on enterprise-class Hosted VoIP Telephony solution. Zed One Hosted VoIP Telephony User Guide A document to provide end user guidance on enterprise-class Hosted VoIP Telephony solution. Contents Unity Desktop Client Quick Start User Guide... 3 Broadworks

More information