Hosted PBX Feature Matrix

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1 Hosted PBX Feature Matrix Personal Features Basic Seat Standard Seat Seat Account Codes Alternate Numbers Anonymous Call Rejection Authentication Authorization Codes Automatic Call Back Automatic Hold/Retrieve Barge-in Exempt Blind Call Transfer BroadTouch MobileLink Broadworks Anywhere Busy Lamp Field Call Detail Records (CDRs) Call Forwarding Always Call Forwarding Always (Remote Access on Voice Portal) Call Forwarding Busy Call Forwarding No Answer Call Forwarding Not Reachable Call Forwarding Remote Access

2 Personal Features Basic Seat Standard Seat Seat Call Forwarding Selective Call Forwarding Selective Call Hold Call Intercept Group Call Intercept User Call Notify Call Park Call Pickup Call Return Call Screening by Digit Pattern Call Trace Call Transfer Call Transfer Recall Call Transfer with Third-Party Consultation Call Transfer with Three-Way Consultation Call Waiting Calling Group ID Delivery Calling Line ID Blocking Calling Line ID Blocking per Call Calling Line ID Delivery Page 2

3 Personal Features Basic Seat Standard Seat Seat Calling Name Delivery Calling Number Delivery Calling Plan - Incoming Calling Plan - Incoming s Calling Plan - Outgoing Calling Plan - Outgoing (Enhanced Outgoing Calling Plan) Calling Plan - Outgoing Cancel Call Waiting Cancel Music on Hold Configurable Calling Line ID Configurable Calling Line ID Configurable Extension Dialing Configurable Feature Code Prefix Configurable Feature Codes Connected Line Identification Presentation Connected Line Identification Restriction Consultation Hold Department Support Department Support Device Feature Key Synchronization Device Inventory Page 3

4 Personal Features Basic Seat Standard Seat Seat Direct Inward/Outward Dialing Directed Call Pickup Directed Call Pickup with Barge-in Distinctive Alert/Ringing Diversion Inhibitor Do Not Disturb Enhanced Privacy on Hold Extension Dialing Flash Call Hold Forwarded Calling Plan Group Resource Inventory Reporting Hotel Guest Hotel Host Hunt Group s Hunt Groups 3 IP Phone Support Last Number Redial Malicious Call Trace Mobility Multi-path Forwarding Multiple Call Arrangement Pre Alerting Announcement Page 4

5 Personal Features Basic Seat Standard Seat Seat Printable Group Directory Priority Alert/Ringing Privacy Service Push to Talk (Intercom) Remote Office Ring splash Selective Call Acceptance Selective Call Rejection Selective Services s Sequential Ringing Series Completion Service Packs Shared Call Appearance Simultaneous Ring Speed Dial 100 Speed Dial 8 Three-Way Calling Transferred Calling Plan Trunk Group Two Stage Dialing Virtual On-Net Extensions Page 5

6 Call Manager Features Basic Seat Standard Seat Seat Blind Call Transfer Calling Line ID Delivery Click to Answer Click to Conference Click to Dial Click to Hold/Retrieve Click to Release Call Click to Transfer Call Manager/Express Group Web Portal (myphone.lightedge.com) Personal Web Portal (myphone.lightedge.com) Configure Services Outlook Integration Phone List - Call Log Phone List - Group Phone List - Personal Printable Group Directory Send to Voic Three-Way Calling Transfer with Consultation Page 6

7 Voice Messaging Features Basic Seat Standard Seat Seat Immediate Voice Mail Increase Parameter Ranges Personalized Name and Greeting Recording Voice Message Call Back Voice Message Callback Voice Message Waiting Indication Voice Messaging Voice Messaging Voice Messaging Notification Voice Messaging to Voice Portal Optional Add ons Basic Seat Standard Seat Seat IM&P Page 7

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