Transforming Government to Digital

Transcription

1 Transforming Government to Digital Delivering the next generation of Public Services Danny Van Heck, GM EMEA Public Services February 15 th, 2016

2 The digital value network interconnects all aspects of the value chain in real time to drive organizational outcomes Workforce engagement Business networks Smarter and engaged workforce across all employees Supplier collaboration to accelerate efficiency Digital Core Harness Big Data and Internet of Things to drive real-time insights Outcome-based seamless experience Internet of Things and Big Data Re-platform core business processes, and bring together business process and analytics in real time to be smarter, faster, and simpler Constituent experience Omnichannels 2015 SAP SE or an SAP affiliate company. All rights reserved. Public 2

3 «Digital disruption» everywhere 2015 SAP SE or an SAP affiliate company. All rights reserved. Public 3

4 Digital Disruption Re-Imagining Government In Action Business networks enable government digital transformation. It creates Government that works. Hamburg Port Authority Real-time and Efficient freight forwarding Efficient container operations ETA of trucks Efficient parking Real-time traffic management Smooth traffic flow Geo-fencing State of Indiana Big Data solutions improving quality of citizens' lives State of Indiana chooses SAP HANA platform to help fight Income Tax Fraud, Waste and abuse Saves lives finding root causes for infant mortality 2014 SAP AG. All rights reserved. 4

5 2014 SAP AG. All rights reserved. 5

6 Digital Disruption Re-Imagining Government In Action Sensors and IoT will change everything in government, especially in transportation and safety. This will create jobs that pay. Smart Fleet Analytics Real-time control of assets Analysis of traffic/ congestion Influence driver behavior Ensure safety Effective fuel management Charge for idle/dwell times City of Buenos Aires Uses SAP HANA to analyze in real-time data collected from sensors that measure water levels in storm drains 2014 SAP AG. All rights reserved. 6

7 Digital Disruption Re-Imagining Government In Action Connecting employees to information to make decisions at the point of contact in real time. City of Boston Real-time information about problem properties Retrieve detailed, real-time data on any mobile device Detection and interpretation of situational cues from multiple, dynamically changing data streams. Having one view of the situation across multiple departments Adopting to an evolving situation 2014 SAP AG. All rights reserved. 7

8 Digital Disruption Re-Imagining Government In Action Delivery of services to citizens has to change and become digital. This is important for safety and for schools that teach. Real Time Situational Awareness Real-time emergency and crime reporting Retrieve detailed, real-time data on any mobile device Detection and interpretation of situational cues from multiple, dynamically changing data streams. Having one view of the situation. Adopting to an evolving situation Geo-fencing University of Kentucky Big Data solutions improving quality of students lives increase student retention and thus increase the Graduation Rate Gain greater insights into finances and use of resources. Lost tuition revenue SAP AG. All rights reserved. 8

9 Why Digital for Government?

10 Government Needs to Adapt Rapidly to a Digital World. Increasingly Challenging Government Environment Population Growth Rapid Urbanisation Fragile Economies Falling Public Trust Greater Insecurity & Instability Constrained Resources Citizen Social Power Reducing Budgets Civic Disengagement Digital Expectation Government Complexity Workforce Re-Tooling Security & Privacy Cyber Resilience Technology Fit 2015 SAP SE or an SAP affiliate company. All rights reserved. 10

11 SAP Core Digital Framework

12 SAP S/4HANA, a real-time platform, at the core of the digital enterprise Workforce Engagement Business networks Social networks SAP S/4HANA Application SAP Fiori SAP HANA Big Data Constituents Internet of Things Devices 2015 SAP SE or an SAP affiliate company. All rights reserved. 12

13 10 years later : what surprises you the most? 2015 SAP SE or an SAP affiliate company. All rights reserved. 13

14 HANA Next Generation Platform

15 SAP S/4HANA: rethinking IT Simple Data Model Modern User Experience Innovative Business Solutions Choice of Deployment Model Introduction without business disruption 2015 SAP SE or an SAP affiliate company. All rights reserved. 15

16 A whole portfolio of Public Services solutions 2015 SAP SE or an SAP affiliate company. All rights reserved. 16

17 Thank you Contact information: Danny Van Heck GM EMEA Public Services & Healthcare