TABLE OF CONTENTS 1 Chapter 1: Introduction 2 Chapter 2: Big Data Technology & Business Case 3 Chapter 3: Key Investment Sectors for Big Data

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1 TABLE OF CONTENTS 1 Chapter 1: Introduction 1.1 Executive Summary 1.2 Topics Covered 1.3 Key Findings 1.4 Target Audience 1.5 Companies Mentioned 2 Chapter 2: Big Data Technology & Business Case 2.1 Defining Big Data 2.2 Key Characteristics of Big Data Volume Variety Velocity Variability Complexity 2.3 Big Data Technology Hadoop MapReduce HDFS Other Apache Projects NoSQL Hbase Cassandra Mongo DB Riak CouchDB MPP Databases Others and Emerging Technologies Storm Drill Dremel SAP HANA Gremlin & Giraph 2.4 Market Drivers Data Volume & Variety Increasing Adoption of Big Data by Enterprises & Telcos Maturation of Big Data Software Continued Investments in Big Data by Web Giants 2.5 Market Barriers Privacy & Security: The Big Barrier Workforce Re-skilling & Organizational Resistance Lack of Clear Big Data Strategies Technical Challenges: Scalability & Maintenance 3 Chapter 3: Key Investment Sectors for Big Data

2 3.1 Industrial Internet & M2M Big Data in M2M Vertical Opportunities 3.2 Retail & Hospitality Improving Accuracy of Forecasts & Stock Management Determining Buying Patterns Hospitality Use Cases 3.3 Media Social Media Social Gaming Analytics Usage of Social Media Analytics by Other Verticals 3.4 Utilities Analysis of Operational Data Application Areas for the Future 3.5 Financial Services Fraud Analysis & Risk Profiling Merchant-Funded Reward Programs Customer Segmentation Insurance Companies 3.6 Healthcare & Pharmaceutical Drug Development Medical Data Analytics Case Study: Identifying Heartbeat Patterns 3.7 Telcos Telco Analytics: Customer/Usage Profiling and Service Optimization Speech Analytics Other Use Cases 3.8 Government & Homeland Security Developing New Applications for the Public Tracking Crime Intelligence Gathering Fraud Detection & Revenue Generation 3.9 Other Sectors Aviation: Air Traffic Control Transportation & Logistics: Optimizing Fleet Usage Sports: Real-Time Processing of Statistics 4 Chapter 4: The Big Data Value Chain 4.1 How Fragmented is the Big Data Value Chain? 4.2 Data Acquisitioning & Provisioning 4.3 Data Warehousing & Business Intelligence 4.4 Analytics & Virtualization 4.5 Actioning & Business Process Management (BPM) 4.6 Data Governance 5 Chapter 5: Big Data in Telco Analytics 5.1 How Big is the Market for Telco Analytics? 5.2 Improving Subscriber Experience

3 5.2.1 Generating a Full Spectrum View of the Subscriber Creating Customized Experiences and Targeted Promotions Central Big Data Repository: Key to Customer Satisfaction Reduce Costs and Increase Market Share 5.3 Building Smarter Networks Understanding the Usage of the Network The Magic of Analytics: Improving Network Quality and Coverage Combining Telco Data with Public Data Sets: Real-Time Event Management Leveraging M2M for Telco Analytics M2M, Deep Packet Inspection & Big Data: Identifying & Fixing Network Defects 5.4 Churn/Risk Reduction and New Revenue Streams Predictive Analytics Identifying Fraud & Bandwidth Theft Creating New Revenue Streams 5.5 Telco Analytics Case Studies T-Mobile USA: Churn Reduction by 50% Vodafone: Using Telco Analytics to Enable Navigation 6 Chapter 6: Key Players in the Big Data Market 6.1 Vendor Assessment Matrix 6.2 Apache Software Foundation 6.3 Accenture 6.4 Amazon 6.5 APTEAN (Formerly CDC Software) 6.6 Cisco Systems 6.7 Cloudera 6.8 Dell 6.9 EMC 6.10 Facebook 6.11 GoodData Corporation 6.12 Google 6.13 Guavus 6.14 Hitachi Data Systems 6.15 Hortonworks 6.16 HP 6.17 IBM 6.18 Informatica 6.19 Intel 6.20 Jaspersoft 6.21 Microsoft 6.22 MongoDB (Formerly 10Gen) 6.23 MU Sigma 6.24 Netapp 6.25 Opera Solutions 6.26 Oracle

4 6.27 Pentaho 6.28 Platfora 6.29 Qliktech 6.30 Quantum 6.31 Rackspace 6.32 Revolution Analytics 6.33 Salesforce 6.34 SAP 6.35 SAS Institute 6.36 Sisense 6.37 Software AG/Terracotta 6.38 Splunk 6.39 Sqrrl 6.40 Supermicro 6.41 Tableau Software 6.42 Teradata 6.43 Think Big Analytics 6.44 Tidemark Systems 6.45 VMware (Part of EMC) 7 Chapter 7: Market Analysis 7.1 Big Data Revenue: Big Data Revenue by Functional Area: Supply Chain Management Business Intelligence Application Infrastructure & Middleware Data Integration Tools & Data Quality Tools Database Management Systems Big Data Social & Content Analytics Big Data Storage Management Big Data Professional Services 7.3 Big Data Revenue by Region Asia Pacific Eastern Europe Latin & Central America Middle East & Africa North America Western Europe List of Figures Figure 1: The Big Data Value Chain Figure 2: Telco Analytics Investments Driven by Big Data: ($ Figure 3: Big Data Vendor Ranking Matrix 2013 Figure 4: Big Data Revenue: ($ Figure 5: Big Data Revenue by Functional Area: ($ Figure 6: Big Data Supply Chain Management Revenue: ($

5 Figure 7: Big Data Supply Business Intelligence Revenue: ($ Figure 8: Big Data Application Infrastructure & Middleware Revenue: ($ Figure 9: Big Data Integration Tools & Data Quality Tools Revenue: ($ Figure 10: Big Data Database Management Systems Revenue: ($ Figure 11: Big Data Social & Content Analytics Revenue: ($ Figure 12: Big Data Storage Management Revenue: ($ Figure 13: Big Data Professional Services Revenue: ($ Figure 14: Big Data Revenue by Region: ($ Figure 15: Asia Pacific Big Data Revenue: ($ Figure 16: Eastern Europe Big Data Revenue: ($ Figure 17: Latin & Central America Big Data Revenue: ($ Figure 18: Middle East & Africa Big Data Revenue: ($ Figure 19: North America Big Data Revenue: ($ Figure 20: Western Europe Big Data Revenue: ($

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