Help Document Series: Connecting to your Exchange mailbox via IMAP or POP
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1 Help Document Series: Connecting to your Exchange mailbox via IMAP or POP This document will provide you with the necessary settings to create an IMAP or POP3 connection using an program, such as Outlook Express. The remainder of this document will walk you through the specific steps in setting up Outlook Express. General settings to access your Exchange mailbox independent of the software used. Incoming Server (IMAP): exchange.clarku.edu Outgoing Server (SMTP): exchange.clarku.edu Incoming and outgoing servers require password authentication (your Clark Account password) and an encrypted connection (TLS or SSL). To set up Outlook Express, follow the instructions below. Step 1 With Outlook Express open, Click the Tools menu to expand a dropdown menu, and click on the option Accounts. This will open a new window named Internet Accounts. 1
2 Connecting to your exchange mailbox via IMAP or POP Page 2 of 7 Step 2 Click the Add button to open a new menu, and select Mail by clicking on it. This will open a new window, Internet Connection Wizard. 2 Step 3 In the Display name: text field, type in your name for your account as you wish it to be displayed. Click the Next button when you are ready to continue. 3
3 Connecting to your exchange mailbox via IMAP or POP Page 3 of 7 Step 4 In the address: text field, type in username@clarku.edu, substituting your Clark Account username and click the Next button. 4 Step 5 Click on the blue arrow to open a dropdown menu, and select IMAP by clicking on it. Next, type exchange.clarku.edu into the Incoming mail (POP3, IMAP, or HTTP) server: and Outgoing mail (SMTP) server: text fields. Then click the Next button. 5
4 Connecting to your exchange mailbox via IMAP or POP Page 4 of 7 Step 6 In the Account name: text field, type in CLARKU\username, substituting your Clark Account username. Then type your Clark Account password into the Password: text filed. Now, check the box next to Log on using Secure Password Authentication (SPA). If the computer you are using is not shared with multiple people, you may want to check the box next to Remember password. Click the Next button to continue. 6 Step 7 Now click the Finish button; this will close this window and return you to the Internet Accounts window. 7
5 Connecting to your exchange mailbox via IMAP or POP Page 5 of 7 Step 8 Select the exchange.clarku.edu account by clicking on it once. Then click the Properties button. This will open a new window: exchange.clarku.edu Properties. 8 Step 9 Change to the Servers tab by clicking on it. Next, click on the My server requires authentication box to check it off. 9
6 Connecting to your exchange mailbox via IMAP or POP Page 6 of 7 Step 10 In the same window click on the Advanced tab and then check off both boxes next to This server requires a secure connection (SSL). Then, click the OK button to close this window and click the Close button in the Internet Accounts window. 10 Step 11 You will next be prompted with an Outlook Express window asking Would you like to download the folders from the mail server you added?. Click the Yes button and a new window called Show/Hide IMAP Folders will open. Now, click the OK button to close this window. 11
7 Connecting to your exchange mailbox via IMAP or POP Page 7 of 7 Step 12 Select the exchange.clarku.edu mailbox by clicking on it once. Next, click the Send/Recv button in the top toolbar, and Outlook Express should automatically start retrieving all of your that is on the Clark Exchange server. A copy of each will remain on the server until you decide to move or delete it from the server. 12
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