Chronic Pain Australia Give Silent Pain a Voice Speak out for chronic pain Volunteer positions for Give Silent Pain a Voice program

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1 Volunteer positions for program Chronic Pain Australia is starting up a new program called Give Voice to Silent Pain (GVSP) which supplies guest speakers to deliver presentations around their personal experience of chronic pain to a variety of groups in the business, health and general community. The aim is to increase awareness of issues of and address myths around chronic pain within the health and general communities leading to improved resources and services. There are a number of volunteer positions available including: Program Co-ordinators Training Days Trainers Training Day Facilitators Program Marketing Co-ordinators Program Administrators Guest Speakers Guest Speaker Assistant These volunteers will be required to work independently and in liaison with the President of Chronic Pain Australia and Project Manager of GVSP. There is the potential to combine positions, for example, program co-ordinators with training day facilitator, if volunteers are interested. Positions can also be divided, for example, the co-ordinating speaker engagement side of program co-ordinator.

2 Job Description Program Co-ordinator GSVSP are looking for several volunteer program coordinators for the new Guest Speaker program. The coordinators will be responsible for the recruitment, support and individual training and mentoring of guest speakers. The coordinators will also be responsible for all aspects of the speaker engagement process, including answering enquiries, taking bookings and organising the speakers, for interested groups and organisations with in the general and health communities. The program co-ordinators will be provided with necessary documentations and templates such as an interview question format and training day schedule to assist them in their role. Answering enquiries from potential speakers and engagement organisations regarding the GSPV program Screening, interviewing, screening and selecting potential speaker applicants Provide one on one induction, training and mentoring of recruited speakers Undertake speaker engagement presentations acting as presenter, co-speaker or support to the Speakers as part of their induction, training and mentoring program Take bookings from engagement organisations, match speakers to engagement according to organisational requirements and speaker s skills, experience and type of chronic pain condition experienced. Liaise between speaker and engagement organisation to ensure a special engagement including gaining feedback from both speaker and engagement organisation Liaise as required with President of Chronic Pain Australia, Project Manager of Give Silent Pain a Voice and other relevant GSPV volunteers. Attend GSPV training day Attend one on one or group training training and mentoring as required (estimated to be on a bi monthly basis) Essential criteria Effective communication and public contact skills Effective written communication skills Effective organisational and time management skills General computer skills Presentation skills and willingness to undertake presentations booked at engagement organisations Willingness to travel Ability to work independently and within a team Desirable criteria Experience in coordinating people and bookings Experience in recruitment, selection, interviewing and mentoring Certificate IV qualifications in human resources, social, community, disability, allied health, training, business or other relevant field

3 Job Description Training Day Trainer Chronic Pain Australia is looking for a volunteer with training delivery experience to deliver speaker training day sessions in the area of chronic pain. The trainer will be required to use their facilitator skills and the training day schedule provided to train speakers in speaker skills that are in align with Chronic Pain Australia s visions and goal for the project. Deliver a training day to a group of participants at a venue arranged by Chronic Pain Australia according to training day outline and training session plan using a variety of training methods. The training will include supporting guest speakers, conducting icebreakers and practical exercises, providing an overview of Chronic Pain Australia and program, National Pain Strategy, myths and truths around chronic pain, speaking and technical skills and dealing with difficult situations. Prior to the training day peruse background material provided on Chronic Pain Australia, myths and truths around chronic pain, National Pain Strategy, articles and written material providing around issues to do with chronic pain to get a sense of issues surrounding chronic pain and the philosophy and messages Chronic Pain Australia wishes to impart. Peruse and, with consultation with Chronic Pain Australia staff, adapt training day materials for training day Liaise with President, GSPV Project Manager and Training Day Facilitator as required to ensure a smooth training day. This would include discussing expectations, suggestions for the training day outline including content and training method delivery, requests for required materials and equipment, needs of guest speakers and participants, outline of venue setting and other relevant matters. Essential Criteria Experience in being a training facilitator Excellent presentation, verbal and written communication skills Excellent organisation and time management skills Good presentation Experience in evaluation methods and strategies Certificate IV or above qualifications in human resources, social, community, disability, allied health, adult education/training, business or other relevant field Experience in facilitating training in a health care or disability area Knowledge and experience in delivering strategies that deal with difficult situations and questions that guest speakers may encounter Knowledge of issues around chronic pain and their impact on the individual

4 Job Description Training Day Facilitator GSPV are seeking Training Facilitators to undertake all behind the scenes aspects involved in organising Speaker training days including attendance on the day to support the trainer to ensure the day runs smoothly. Liaise between the President of Chronic Pain Australia, trainer and guest speakers to ensure that enquires are dealt with and all parties are briefed and have the materials and information required to facilitate or present at the Speaker training day Liaise with Program Co-ordinators and registered speaker participants to ensure that participants are full aware of all details in relation to the training day including all questions satisfactorily answered and special requirements are catered Prepare and adapt from existing templates and instructions all training materials required for the training day Liaise between venue, President, trainer, guest speakers and other parties to ensure that room set up/venue is appropriate for the day, training related equipment organised and catering is sufficient and meets dietary requirements Organise and collate all training related materials for use by training facilitator, guest speaker and participants Ensure smooth running of the training day including setting up and checking equipment works, setting up and laying out of training materials, meeting, greeting and directing of training day facilitator, participants and guest speakers, and packing up materials at the end of the training day. You will also liaise with the venue during the day and deal with any situations to ensure continued smooth operation of the day Liaise as required with President of Chronic Pain Australia, Project Manager of Give Silent Pain a Voice and other relevant GSPV volunteers. Attend GSPV training day and shadow facilitator Essential criteria Effective communication and public contact skills Effective written communication skills Effective organisational and time management skills Ability to think on feet and problem solve Good computer skills including word and powerpoint Willingness to travel to training venues on training days Ability to work independently and within a team Desirable criteria Experience in coordinating training days Certificate IV or above qualifications in human resources, social, community, disability, allied health, adult education/training, business or other relevant field

5 Job Description Training Day Guest Speakers Chronic Pain Australia is looking for people living with chronic pain to become a volunteer for the new Speaker program. Volunteers will have the opportunity to share their stories and raise awareness about chronic pain in the health and general community by giving presentations to engagement organisations to organisations and groups in the community. Volunteers will receive training at a formal training day. Guest speakers are required to give 30 to 60 minute presentations on training days on a variety of topics including their experiences as acting as a guest speaker, public speaking, operation of technical equipment, dealing with the media, chronic pain or other relevant topics Read and research background materials provided by Chronic Pain Australia to gain a basic understanding of issues facing individuals experiencing chronic pain and aims and objectives of the GSPV program Prepare guest speaker presentation on agreed upon topic and time period Liaise with president of Chronic Pain Australia, project manager of GSPV, program coordinator and program trainer as required to ensure presentation meets requirements of GSPV and guest speaker requirements are met Deliver guest speaker presentation on training day on agreed upon topic and time period Essential Criteria Good verbal and written communication skills Excellent personal presentation Expertise in field presentation is being conducted Public speaking and presentation skills Good computer skills to conduct presentations using PowerPoint Willing to travel to training venue Able to work independently Public speaking training or experience Certificate IV or above qualifications in field presentation is being conducted Awareness of main issues around chronic pain

6 Job Description Marketing Co-ordinator Chronic Pain Australia is looking for program marketing co-ordinators to adapt existing marketing materials and develop and implement marketing strategies to market the GSPV effectively to recruit speakers and secure speaker engagements from relevant organisations. Review and adapt existing marketing materials to more effectively market the GSPV program to potential speakers and engagement organisations Review and adapt existing marketing strategies in the GSPV manual to effectively market the program Develop and implement new strategies including brochures, media releases, mail out letters and other methods to market the GSPV program Liaising with potential engagement organisations, media, graphic designers, publishing companies and other relevant organisations Liaise as required with President of Chronic Pain Australia, Project Manager of Give Silent Pain a Voice and other relevant GSPV volunteers. Attend GSPaV training day Essential criteria Experience in marketing Excellent presentational, verbal and written communication skills Excellent organisation and time management skills Excellent computer skills especially in word, excel and powerpoint Willingness to travel Ability to work independently and within a team Desirable criteria Certificate IV or above qualifications in marketing, graphic design or similar field Skills in graphic design packages Experience in marketing for a community, advocacy or health organisation

7 Job Description Program Administrator Chronic Pain Australia is looking for a volunteer program administrator for the new GSPV Speaker program. The program administrator will be responsible for undertaking administrative tasks essential for the success of the project. Setting up and maintaining appropriate administration systems including data bases and filing systems Taking phone and written guest speaker enquires, registering and entering guest speaker details on database, sending out information packages, passing details onto program coordinator to call back, and other associated tasks. Taking phone and written speaker engagement enquiries including registering details on a database, sending out information packages, passing details onto program co-ordinator to call back, producing and sending out confirmations of engagements Conducting basic research upon request, for example, sourcing lists of particular organisations in the community such as hospital pain management clinics Typing, collating and mailing out letters and packages Attending meetings and writing up minutes, updating and creating document templates, writing media releases and contributing to the Chronic Pain Australia newsletter, Other clerical duties including typing, word processing, data entry, filing, photocopying, sorting of mail and ordering supplies. Liaise as required with President of Chronic Pain Australia, Project Manager of Give Silent Pain a Voice and other relevant GSPV volunteers. Attend GSPaV training day Essential criteria Basic administrative skills Good computer and internet use skills Effective verbal and written communication skills Effective organisation and time management skills Ability to work independently and within a team Experience in performing administrative tasks including typing, document filling and keeping meeting minutes

8 Job Description Guest Speakers Chronic Pain Australia is looking for people living with chronic pain to become a volunteer for the new Guest Speaker program. Volunteers will have the opportunity to share their stories and raise awareness about chronic pain in the health and general community by giving presentations to engagement organisations to organisations and groups in the community. Volunteers will be provided with training and will be supported in their role. Guest speakers will get the opportunity to attend a Guest Speaker training day which will provide the skills and resources required to become an effective speaker and presenter. When giving presentations in the community speakers will be given a presentation outline and guide by Chronic Pain Australia which will include a powerpoint presentation on a flash drive. Speakers will be able to prepare their own story and adapt their presentation according to the needs to the engagement organisation. Accept and gain details of speaker engagements from Program Co-ordinators Liaise with engagement organisation for introductions, discussion of speaker and organisational requirements Conduct basic research and adapt presentation including materials as required by organisation, setting, time allowed and equipment provided Deliver presentation Liaise with Program Co-ordinators to provide feedback on presentation and engagement organization Attend GSPaV training day Attend one on one or group training training and mentoring as required (estimated to be on a bi monthly basis) Essential Criteria Good verbal and written communication skills Expert in the lived experience of chronic pain Able to outline adaptive strategies used to live well with chronic pain Good presentation Effective time management and organisational skills Good computer skills to conduct presentations using PowerPoint, or willingness to learn. Willingness to share lived experiences of chronic pain for the benefit of the audience Willing to travel to engagement organisation venue Able to work independently Public speaking training or experience Awareness of main issues around chronic pain

9 Job Description Guest Speaker Assistant Chronic Pain Australia is looking for people living with chronic pain to become a volunteer for the new Guest Speaker program. Volunteers will have the opportunity to share their stories and raise awareness about chronic pain in the health and general community by giving presentations to engagement organisations to organisations and groups in the community. Volunteers will be provided with training and will be supported in their role. Guest speaker s assistants will get the opportunity to attend a Guest Speaker training day which will provide the back ground knowledge, skills and resources required to become involved in the Guest Speaker program. This will enable you to competently go out with and provide assistance to Guest Speakers for various organisations and groups. Liaise with guest speaker and provide requested assistance including basic research, tidying up slides, collating handouts and other equipment required under the supervision of the guest speaker Attend events with guest speaker and provide support including handing out handouts, brochures, kits and questionnaires, and collect completed questionnaires, liaising with organisers of event to ensure speaker has required equipment and resources Record details of participants who wish to gain further information from Chronic Pain Australia and liaise with guest speaker and Chronic Pain Australia office to ensure follow up occurs Attend training day Attend one on one or group training and mentoring as required (estimated to be on a bi monthly basis) Essential Criteria Good verbal and written communication skills Good presentation Effective time management and organisational skills Good computer skills to adapt presentations and handouts using PowerPoint and Microsoft Word, or willingness to learn. Willing to travel to engagement organisation venue Able to anticipate needs of presenter and act on these Personal/executive assistant or trainer assistant experience Awareness of main issues around chronic pain