Fleet Risk Management what does this mean to you? BRAKE 10 th September 2015

Transcription

1 Fleet Risk Management what does this mean to you? BRAKE 10 th September 2015

2 Introductions Dave Settle Senior Fleet Manager Over 20 years Fleet Management experience with IBM Managed fleet of over 7,000 vehicles Working for Applied Driving for last 3 months

3 Introductions - Dr Jim Golby PhD FCIPD Responsible for Research, Business Development, Partner Support Experience 30 years + Industry experience inc Sales Manager and Head of HR function Previous CIPD "MRR Research Prize Winner Responsible for Fleet, Driver & Compliance from 2003 Former Brake "Fleet Manager of the Year" Responsible for Brake and BSI supported "Driver Safe 2015" Research Study

4 Introductions Andy Phillips Responsible for Strategic Planning, Project Implementation, Risk Management Consultancy, Partner / Supplier Management & Planning Experience 15 Years Fleet Risk Management and Fleet Training experience Experienced developing Bespoke Risk Management & Training Solutions Over 10 Years experience working with Telematics and Tracking organisations Successfully developed strategic partnerships with numerous global partners, L3, Trimble, Ctrack, Allegium, Authentic Solutions & Western India Automobile Association

5 Agenda ADT: History, Portfolio & Testimonials Why Manage Work Related Road Safety ADT s Brake Award Winning Total Compliance Solution Management Reporting Risk Mitigation and Training Activities European & Overseas Capabilities Case Studies of Success Benefits of addressing Driver and Fleet Safety Summary

6 Why Manage Work Related Road Safety? Legal Duty of Care (UK) Fulfilling employer s responsibility to minimise risk to both staff and public Corporate Manslaughter and Homicide Act (2007) Health & Safety Offences Act (2008) Compliance with Operators licence (CPC) Financial Benefits (direct and indirect) Fewer collisions reduces sub-excess repair costs and insurance premiums Savings via reducing lost working and manager time, hire car costs, fuel savings Avoiding damaging court cases e.g. liquidation of C.H. CSR and Risk of Harm Protecting / improving corporate image / Green credentials / best practice approach Reduced risk of injury related absenteeism / keeping both your staff and the public safe

7 Executive Summary - The Facts Driving on company business is typically the most dangerous business One third of all deaths on UK roads occur during at work journeys Collision rates typically higher outside the UK e.g. Southern Europe & Asia Pro-actively managing Work Related Road Safety Protects the safety and well being of staff Can also act as a differentiator with respect to both: o o o o Company Culture/Image when recruiting new employees Company Reputation when competing for new business (with safety focused customers) Enhances Safety Culture within the organisation First move advantage (Europe) Significant financial benefits (direct and indirect) Collisions at work result in increased insurance premiums and related costs Collisions also reduce operational efficiency, lost working time, missed dead lines and absenteeism Vehicle wear & tear, uneconomical driving are improved by addressing driver behaviour

8 Our multi-award winning Riskmapp Service will ensure; A fully managed, best practice business driving environment All Work Related Road Safety responsibilities and requirements are being addressed Maximum corporate peace of mind for minimal effort Services and interventions delivered in local language (or English) as preferred Significant financial benefits We typically deliver a 30-50% reduction in collision rates in Year 1 Road collisions at work are associated with significant direct and indirect related costs Reduced vehicle wear and tear and typically a 8-10% improvement in fuel economy Improved operational efficiency and lost working time and related absenteeism Protect the safety and well being of employees making at work journeys Culturally beneficial fulfil s the expectations of both your employees and your customers

9 Risk mapping Data Collection Automated Licence Checks On-line Risk Assessments (Driver specific analysis) Document/Maintenance Audits (Company and Grey Fleet) Claims Data Audit Trail and Records Analysis & Recommendation Fleet Safety Audit (First step) Risk Analysis Claims Analysis Management Reporting Telematics Data Optimisation Remedial Action Policy Review Process Change Awareness Campaigns Focused Training Telematics Escalation Assess Review Monitor

10 Risk mapping continued Process and Policy Audit Comprehensive Report, best practice Policy Creation Risk Assessment Driver, Journey, Vehicle Risk Assessment Analysis Report including Risk Mitigation plan In Local Language Typically European customers use Hazard Perception Evaluation as part or Risk Assessment process Driver Licence Verification On-line DVLA Grey Fleet Documentation Insurance, MoT, VED

11 Process and Policy Audit Strategy based on a full understanding of Risks and Situation Recommendations based on hierarchy of control approach Remove, Substitute, Manage Revision and/or creation of best practice policies. Key Risk Areas Duty of Care Risk Financial Risk Corporate Social Responsibility (CSR) Risk of Harm Management Areas Assessment / Analysis Implementation / Control Maintenance / Culture Monitoring / Review Processes

12 Risk Mitigation Activities E-Learning Modules Hazard Perception Evaluation Targeted E-Learning Modules based on results Fully interactive modules with full management reporting and audit trail Classroom Workshops Delivered as half or full day sessions bespoke to individual customer Typical subjects; Hazard Awareness, Drugs & Alcohol, Speed, Security, Vehicle Systems, ECO- Driving, Winter / Seasonal Driving SSE currently rolling out Workshops so far over 400 have attended with excellent feedback. In-Vehicle Training Targeted in response to a drivers high risk Risk Assessment or Hazard Perception Performance All categories covered Motorcycles - HGV Integrated into new starter on boarding induction programme (groups or one to one) Range of other training initiatives e.g. for colleagues visiting from abroad

13 Risk Mitigation Activities (continued) Other In- Vehicle Training Programmes include: ECO-Training (fuel consumption enhancement) CPC Training (Commercial) UK Familiarisation Winter driving Post collision training / back to work training Simulator Training Targeted to manage identified risks (Winter Driving, Dealing with Cyclists etc ) Available for long term programmes / customer site / full support With x2 trainers

14 Case Studies - Successes Almirall UCB Loss Ratio decrease from 191% - 61% (over 12 month period year one) 17% reduction in collisions (over 12 month period year two) Allianz 15% drop in claims (over 12 month period year three) Guide Dogs Pharmexx 50% saving in annual claims costs circa 125,000 (year two) 36% reduction in claims (2013 year one) 43% reduction in blameworthy collisions (2013 year one) Merck Year on year reduction in claims annual savings of circa 76,000, 50% reduction during first two years

15 Benefits of addressing Driver and Fleet Safety Ensures Legal Compliance Risk of prosecution to the employer Employer complying with responsibilities relating to HSE Guidance / Duty of Care/ Corporate Manslaughter Laws and managing their risk A comprehensive safety Audit Trail Financial Savings Pro-activity significantly reduces both direct and in-direct costs Monitoring and reporting permits improvements to be made Cost reduction recommendations Reducing collisions saves money, reduces lost business time and associated absence Corporate Social Responsibility/Risk of Harm Minimises brand reputation risk and also environmental risk PR value from demonstrating best practice Meeting customer, staff and shareholders expectations Reducing risk of harm to public and employees

16 Summary Fleet Risk Management is an essential business activity which delivers: Corporate and Employer Legal Compliance (Duty of Care/HSE etc ) Focussed driver safety and awareness activities, risk mitigation etc Real financial savings (direct and indirect) Ensures employee safety / improved CSR and PR Protects Corporate Image ADT offers a fully managed Fleet Risk Management Solution: A proven Brake Award Winning best practice compliance strategy A one-stop hassle free solution Delivers total compliance and corporate peace of mind