Fleet Complete. Insight. Innovation. Intervention.

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1 Fleet Complete Insight. Innovation. Intervention. Risk. Reinsurance. Human Resources. Empower Results Aon UK Limited is authorised and regulated by the Financial Conduct Authority 1

2 Aon is market leader in insurance and risk management. As motor fleet rises up the Corporate agenda, Aon has responded by designing a suite of risk management tools that provides a bespoke and complete fleet risk management offering to our clients. 2 Aon UK Limited is authorised and regulated by the Financial Conduct Authority

3 Reducing the impact of risks on the road Statistics suggest that around 45 thousand people are killed and 1.8 million injured on roads across Europe every year. One third of incidents involve people driving for work, where the hidden cost of incidents is estimated to be four times the cost of repairing the vehicle, and includes uninsured losses, absenteeism and lost time, lost productivity, late deliveries, and damage to brand and reputation. If you are experiencing: A high or increasing frequency and cost of motor incidents and third party claims Concerns regarding Duty of Care obligations for all employees who are driving for work, whether in company owned or private vehicles The need to focus on the reduction of all driving related incidents and costs Aon understands the challenges faced by fleet operators in managing these issues. In response to those challenges, Fleet Complete addresses the fundamental issues of risk identification, evaluation, and mitigation in a comprehensive proposition. Our three-phase modular approach includes: Phase 1 Risk Profiling Phase 2 Risk Improvement Programme Phase 3 Programme Implementation, Monitoring and Performance Measurement Statistics for fatalities and injuries are estimated from a combination of statistics provided by ROSPA, Brake (road safety charity), DfT reports, 4and European Transport Safety Council reports. Aon UK Limited is authorised and regulated by the Financial Conduct Authority 5

4 Phase 1 Risk Profiling Phase 2 Risk Improvement Programme Benchmarking Comparing loss performance based on vehicle type, insurance cover and deductible, and industry sector. Incident Data Root Cause Analysis Both insured and uninsured loss data to determine the root causes of incidents and indicators of driving culture within the business. Occupational Road Risk Assessing the risks associated with vehicle use, driver competency and behaviour, policy and process, communication, audit and review for all work related driving, including grey fleet. Management Systems Review Assessing the content, fitness for purpose, and deployment of policies and processes, identifying where additional material may need to be developed, and how the management systems are communicated and enforced across the driver community. Communicating the findings and outcomes of Phase 1 to all stakeholders, and agreeing the recommended interventions that will achieve the right outcomes. Phase 2 is completed by the publication of a structured and costed improvement plan. Phase 3 Programme Implementation and Monitoring Project management of the introduction of risk control solutions, utilising Aon in-house specialists and third party partners to support the implementation of the plan, including monitoring of results and measurement of performance improvement. Our comprehensive service proposition includes the full implementation and monitoring of a bespoke risk improvement programme, utilising Aon specialists and selected third party partners to meet individual service requirements, and monitoring timely and effective service delivery, through active management and performance review. 6 Aon UK Limited is authorised and regulated by the Financial Conduct Authority 7

5 Aon s Fleet Complete proposition is designed to give clients complete visibility of their fleet risk exposures, coupled with Aon s structured guidance and support to achieve tangible and measurable benefits which include: A comprehensive profile of your motor fleet risk A structured improvement plan to tackle the identified exposures Monitoring and assessment of results and performance improvements Timely delivery of a coordinated risk management programme Early delivery of risk improvements Single point of contact for the whole programme Active performance measuring and service monitoring Risk profiling & historical loss analysis Occupational road risk assessment Grey fleet risk Online licence checks & driver risk assessment Policy & process development Telematics, GPS tracking & camera systems Managing steering groups, campaigns, internal communications and other initiatives Fleet Complete Optimisation of data management, incident reporting & claims management Post-incident investigation & intervention On-line, on-road, and off-road driver training Organising campaigns and other initiatives Chairing and managing a fleet steering group Integration of third parties (accident management, vehicle leasing, insurers) Release of management time 8 9

6 Why Aon? A client focussed approach Our experts listen to you and partner with you to develop practical solutions that work seamlessly with your business. We specialise by product, function and industry. In this way we help you uncover risks and discover new opportunities to make your business more successful. Delivering locally Aon is structured to deliver the best solutions to our clients around the world. Our colleagues work closely with each other to provide the best resources for your needs. Our global network enables us to tap into the most innovative risk solutions, no matter where they were created. One point of contact For multinational companies, our resources are brought together by a strategic account manager. Their task is to understand your business and match the appropriate skills and resources within Aon to your unique situation. Companies that operate in a single region benefit from a local representative who understands their issues and how to best address them. No matter what your company s size and reach, we work closely with you to define and understand your risk profile. 10 Aon UK Limited is authorised and regulated by the Financial Conduct Authority 11

7 Contact information For more information on Fleet Complete contact our specialist: t e Bob Matthews Senior Consultant +44 (0) About Aon Aon plc (NYSE:AON) is the leading global provider of risk management, insurance and reinsurance brokerage, and human resources solutions and outsourcing solutions. Through its more than 62,000 colleagues worldwide, Aon unites to empower results for clients in over 120 countries via innovative and effective risk and people solutions and through industry-leading global resources and technical expertise. Aon has been named repeatedly as the world s best broker, best insurance intermediary, reinsurance intermediary, captives manager and best employee benefits consulting firm by multiple industry sources. Visit aon.com for more information about Aon. Aon UK limited is authorised and regulated by the Financial Conduct Authority. Registered office: 8 Devonshire Square, London, EC2M 4PL Registered in London No VAT Registration No Copyright 2013 by Aon UK Limited. All rights reserved. FP8619

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