MAKING OUR ROADS SAFER FOR EVERYONE TRACEY FULLER
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1 MAKING OUR ROADS SAFER FOR EVERYONE TRACEY FULLER
2 Introductions & Agenda Arval Customer Engagement Manager Who are Arval? What is Managing Occupational Road Risk (MORR)? Or as I like to call it Sustainable Safety Campaign Resources & Best Practice Making a Difference 2
3 About Arval In UK since employees 109,000 vehicles leased in the UK (7.8% Market Share)* Authorise over 178,000 maintenance or repair transactions annually 5th position in the UK market Arval operations in 25 countries with a total fleet of more than 700,000 vehicles * Based on July 2015 actual fleet size vs 2014 FN50
4 Corporate Customers New Customers in 2015 International Customers Established Customers 4
5 Arval Group CSR Commitment Our CSR policy structured around 4 pillars and 12 commitments No 7: CIVIC RESPONSIBILITY Influence and act for Road Safety 5
6 Where are you today? Proactive We actively look for problems and work on reducing risks Target ROAD SAFETY & HSE is always one of our top priorities Compliant We have systems in place to manage most risks Reactive Safety is important, we do a lot every time we have an accident Pathological Who cares as long as we don t get caught 6
7 What is a MORR policy? A policy that addresses. Employers who have clear duties under health and safety law to manage occupational road risk in the same way that they manage other health and safety risks. Realising significant benefits: legal, financial, moral. Changing the safety culture of the organisation. PLAN.DO.CHECK.ACT. 7
8 PLAN - Understanding your Audience Perk Drivers Company Car Drivers HGV & LCV Drivers Personal Car Drivers Hire car drivers Sustainable Safety Campaign Others (cyclists, motorbikes) Additional drivers (partners) Cash Takers
9 Building the Business Case Calculate the annual cost to your business of NOT addressing driving for work/road safety? How did Nestle present their business case? 9
10 FINANCIAL Building the - Building Business the business Case case How many Kit Kats would Nestle have to sell to fund their European motor fleet insurance cost (2004)? 235,000,000 10
11 Data Data Data What do you know from the data you have?: Accident Management Highest incident type Third Party insurance claims Total losses Multiple Incident Drivers/Repeat Offenders High cost repairs Fuel Spend Avoidable SMR spend Unfair Wear & Tear Telematics? Risk Data (driving licences, risk assessments) Health & Safety near miss data
12 DO - Engaging your Stakeholders Establish your Road Safety Steering Group : Cover the Legal, Financial & Moral Stakeholders Any safety champions Key stakeholders: Corporate Services, HR & Finance Directors Fleet Manager Health & Safety Manager (s) Insurance team Union representatives Internal Safety Champions External partner/suppliers Leasing company Insurance Broker/Company Third Party Suppliers (Telematics) Risk Management partner 12
13 DO & CHECK - A Sustainable Safety Campaign Road Safety Committee Key stakeholder commitment Cross functional engagement Drive4Life External partners & supporters Learn from others doing it well Road Safety Strategy Charter, Policy and Handbook Can you reduce road travel? Vehicle choices Safe vehicles, fit for purpose Clearly defined responsibilities Senior/Line Managers & Drivers 13
14 DO & CHECK - A Sustainable Safety Campaign Driver risk management programme (IDS) Fitness to drive Eyesight, fatigue, morning after risks Drive4Life DVLA Licence checks Everyone eligible to drive Risk assessments Online or in vehicle On-road training/ workshop /e-learning Tailored to drivers needs Grey Fleet Insurance, Licence, Tax, 14
15 ACT - A Sustainable Safety Campaign Incident management and reporting Driver interviews Investigate and support Cost & trend analysis Drive4Life What s your data is telling you Education & awareness WIIFM Key Performance Indicators and goals No of Incidents/Claims Cost of repairs Speeding offences/fines Employee Engagement Calendar of Communications 15
16 Month Subject for the Month Campaigns - National and Other Risk Assessments & Workshops IDS E-Learning Module Driver Newsletter Topics Jan Severe Weather Driving Batch of Overdue and Due RA's Incident Performance Feb Fatigue & Health Drive IQ promotion Hazard Anticipation Mar Eyesight (inc Fitness to Drive) Staff Brake workshops Workshops Dealing with Hazards Crash for Cash scams Apr Seatbelts (inc child & dog restraints) Parking & Loading May Speed & Distance Control UN Global Road Safety Week (bi- annually) Speed Awareness 2 Second Rule & Tyres and Tarmac Jun Vulnerable Road Users - Cyclists/Pedestrians/Young Drivers Bike Week & UK Road Safety Week Attitude & Driver Awareness Jul Driving Your Car Abroad Staff Brake workshops Batch of Overdue and Due RA's Ecological & Economic Driving Head Restraint Aug Summer Driving & Drugs Junctions, Signs & Markings Sep Vehicle Safety Checks Parking & Loading Parking & Manoeuvring Oct Tyres & Winter Driving Tyre Safety Month/ Clocks changing Breakdowns & Collisions Nov Distractions - Mobile Phones Brake Road Safety Week Workshops Concentration Dec Drink Driving 16 Morning After Drinking risks
17 40 The Arval Financial Benefits , , ,000 71,000 68, ,000 39,000 35,000 38,000 33,000 32,000 29, ,500 19,000 12,000 16, Year Repair costs 150,000 99,000 85,000 71,000 68,000 45,000 32,000 29,500 ULR 39,000 35,000 19,500 38,000 33,000 19,000 12,000 16,000 's Repair Costs Year % Year Repair costs ULR
18 Fleet Protect Interactive
19 Creating a Sustainable Safety Culture Road Safety effects everyone, not just those who drive on business Engage & Educate EVERYONE 19
20 Choice Outcome Good Indifferent Poor Intended Unintended Responsible Accountable 20
21 Engaging our Employees Do you feel at risk whilst using the roads? Do you think you ever pose a risk to other road users? 21
22 Engaging our Employees Brake Road Safety Charity 22
23 Road Safety Matters 23
24 Engaging our Employees & Customers
25 Arval Driver Apps Arval Drive Challenge Simple app to positively influence driver behaviour Journey results based on acceleration, braking and speed Scoring to raise awareness of areas for improvement Incentives for good performance UK wide leader boards linked to social media Designed to work in Do Not Disturb modes Available for iphone and Android devices
26 Call to Action 26
27 27
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