Proven Enterprise Results
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2 Proven Enterprise Results 20% faster decision making on approvals 3% improvement in net margin rate year 1 $5.5MM in contribution margin Days into seconds (time to produce large proposals) 75% reduction in quote cycle time 93% reduction in order processing time 0% error rate (down from 70%) >65% reduction in labor time per quote 10x increase in quotes per month 40% reduction in sales and customer service teams 3% increase in market share year 1 400% increase in sales with only a 50% increase in support Weeks into Days (decreased quote-to-cash time) 8 minutes from prospect conversation to signature via ipad 117% growth in revenue Copyright 2014, Oracle and/or its affiliates. All rights reserved. 2
3 Oracle CPQ Cloud Configure, Price, Quote - An Overview Alexander Heinze, CX Sales Consulting Copyright 2014, Oracle and/or its affiliates. All rights reserved.
4 Safe Harbor Statement The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle s products remains at the sole discretion of Oracle. Copyright 2014, Oracle and/or its affiliates. All rights reserved. 4
5 Modern Quote-to-Cash Challenges 1 / 3 50% 76% 1 in 2 of sales rep time is spent selling 3 of deals go to the vendor that responds first 4 CSOs believe mobile CRM improves sales, < 50% provide it 1 sales reps need to be re-trained or turned over 2 Sources: 1,3 Accenture, 2 Bain, Future of B2B Sales, 4 InsideSales.com Copyright 2014, Oracle and/or its affiliates. All rights reserved. 5
6 Modern Quote-to-Cash Benefits 27% 2X $50M Shorter sales cycle for companies who have adopted CPQ 3 Increase in customer-facing sales time after mobile CPQ implementation 2 increase in pre-tax earnings for company that implemented pricediscipline in-place across sales team 1 Sources: 1 Aberdeen Research, 2013, 2 CPQ Cloud customer result, 3 Bain- Is complexity killing your sales model Copyright 2014, Oracle and/or its affiliates. All rights reserved. 6
7 Modern Quote-to-Cash Sell more, sell faster, sell anywhere Mobile & Productive Maximize face-to-face selling with Close bigger, higher margin easy, fast tools to sell anywhere deals quickly Scalable Manage growth, complexity, and change w/ low TCO Profitable 3 Repeatable & Compliant Ensure error-free quotes with greater visibility and control Copyright 2014, Oracle and/or its affiliates. All rights reserved. 7
8 CPQ: Mission Critical Sales Performance Management Copyright 2014, Oracle and/or its affiliates. All rights reserved.
9 Oracle CPQ Cloud Workflow Approvals Route orders for review & approval, ensure 100% accuracy and eliminate approval bottlenecks with automated workflow Proposal Generator Create, customize and brand proposals for sales reps, channel partners or sales channels, and customers Pricing and Quoting Ensure consistent application of pricing and discounting rules, and automatically generate customer-friendly quotes in multiple formats Channel Management Standardize and enhance the sales process for channel partners, VARs and distributors Product Configurator Ensure 100% accurate quotes and orders and eliminate data entry errors Contract Execution Automate contracts, route contracts for approvals and signatures, store contracts with accounts or opportunities and analyze trends Guided Selling Guide users to the optimal products and options based on customer needs with guided selling functionality Reporting Improve quote management, forecasting, and product management with better information and insights Order Execution Eliminate manual and repeated data entry into multiple systems Copyright 2014, Oracle and/or its affiliates. All rights reserved.
10 CPQ Value Framework T Y P I C A L R E Q U I R E M E N T S Alignment Increase Productivity Reduce Costs G R O W T H D R I V E R S Align Best Practices Accelerate Time to Market/Partners Faster Response Times Increase Average Order Value Reduce Errors, Accurate Quote & Order Admin Enhance User Experience B I G M A C H I N E S D I F F E R E N T I A T O R S Formula Management Document Engine Migration Center Guided Selling Real time CGM Calculations Upselling Guided Bundling Workflow/Approvals/Collaboration P R O V E N R E S U L T S Cross Sell Selling Feedback Performance Medical Solution Templates Copyright 2014, Oracle and/or its affiliates. All rights reserved.
11 Oracle CPQ Cloud Customer Results 99%+ order accuracy 30% reduction in quote cycle time 8 minutes from initial conversation to signature Improved bottom line 2% annually Industry Leading CPQ Cloud Accelerates Time-to-Revenue & Productivity Copyright 2014, Oracle and/or its affiliates. All rights reserved. 11
12 Oracle CX Complete customer experience platform Oracle Marketing Cloud Oracle Sales Cloud Oracle CPQ Cloud Oracle Commerce Oracle Service Cloud Oracle Social Cloud Integrated Customer and Experience Foundation Globalizations and Statutory Localizations Integrated Customer Experience Foundation Analytic KPIs & Predictive Social Network Mobile Integrations Dashboards Analytics Copyright 2014, Oracle and/or its affiliates. All rights reserved. 12
13 Oracle CPQ Cloud Network HARDWARE SOFTWARE INDUSTRIAL TELECOM CONSUMER SERVICES MED LIFE SCIENCE FINANCIAL MEDIA Copyright 2014, Oracle and/or its affiliates. All rights reserved. 13
14 Oracle s Cloud Leadership 21,500,000+ End Cloud Users 10,000+ Cloud Enterprise Customers Cloud Customers in 180+ Countries 34 Languages 2,100+ Cloud CX Customers 13 Global Data Centers 2+ Billion Cloud Transactions per Day Copyright 2014, Oracle and/or its affiliates. All rights reserved. 14
15 Product Demo Copyright 2014, Oracle and/or its affiliates. All rights reserved. Oracle Confidential Internal/Restricted/Highly Restricted 15
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