Accenture Perfect Sales Part of the Accenture Commercial Services for Consumer Goods Business Service

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Accenture Perfect Sales Part of the Accenture Commercial Services for Consumer Goods Business Service"

Transcription

1 Accenture Perfect Sales Part of the Accenture Commercial Services for Consumer Goods Business Service Winning the War in the Store by Optimizing Field-based Sales Activities

2 2

3 The external environment is changing dramatically for today s consumer packaged goods (CPG) companies, creating many new opportunities and threats that the organization must address. In the commercial arena, organizations need to develop strong and distinctive capabilities that can enable insights to action, drive innovation in marketing and help win the war in the store. For CPG companies, winning the war in the store can be distilled down to the ability to drive consistent execution against a perfect store ideal, and generate new perfect store execution in additional points of sale. They must do so all within a time, talent, and financially constrained environment, and with relevance across different market Archetypes. 1 Based on our industry experience, Accenture understands that poor execution at the point of sale can contribute to lost sales of up to 14 percent. For context, consumers are indicating that their loyalty toward brands is low, and that in-store purchases are still largely based on impulse decisions. To support the need to capitalize on hyper-growth specifically in emerging markets, and to maximize profitability across all markets, CPG companies have three clear objectives: To know what to target consistently and accurately to drive success To have the capabilities to enable the field-based sales activities that support these targets To have the capabilities to measure and optimize their performance in near real time CPG companies must execute well across a number of channel variables that can vary significantly by region and country, including developed markets versus emerging markets, modern trade versus traditional trade and direct versus indirect distribution. They must also measure execution to drive improvements, which has its own challenges, including: A broad-ranging number of outlets, depending on market context Granularity and timeliness of data received in the field, including internal and third party How performance is being measured by people who execute, putting pressure on the veracity and objectivity Blind spots created by geographic constraints linked to headcount and cost models In summary, CPG companies need the ability to develop more perfect points of sale in which their brands are displayed and sold, and they need to develop and apply insights more systematically in support of that goal. Accenture Perfect Sales is part of the Accenture Commercial Services for Consumer Goods business service, and combines distinctive industry capabilities and business consulting with hosted technology, analytics insights and skilled knowledge workers who manage the processes as a service, operating as an extension of our client s organization. Accenture Perfect Sales integrates key sales and merchandising capabilities, enabling CPG companies to achieve up to 30 percent improvement in trade performance at the same cost, and providing a new and objective way of measuring and optimizing sales performance within an operationally excellent service model. Measurement and optimization are at the core of Accenture Perfect Sales. This service offering has a common set of executionbased measures related to the perfect point of sale. It enables better field-based data capture, improving the quality and timeliness of the data. This allows the CPG company and/or its distributors to take immediate corrective actions and unlock the value. 1. Archetype: A grouping of markets that share a common commercial success model and similar characteristics and capabilities that the CPG must understand and respond to in order to win. 3

4 Accenture Perfect Sales helps CPG companies win the war in store by enabling effective sales channels. Core service components include: Accenture CAS software hosted on the Cloud (merchandiser, retail execution, distributor management and sales) Digital image recognition/accenture CAS Digital Merchandising Service Integrated reporting and KPI dashboards Standard optimization capability where analytic insights are delivered as a service Mobile device management Service management Train the trainer Optional service components include: Field Personnel Capability Enablement Talent and capability attribute assessment Learning academy (managed content library) Incentive compensation planning and management Mobile field-force learning apps Device Procurement and Connectivity Multi-device leasing arrangements Level 1 user support through Regional partners Full device warranty and repair/replace 4 User connectivity/telco Telecoms expense management Value-based optimisation services Market archetype segmentation Distributor segmentation Retailer/outlet segmentation Sales channel resource allocation Cross-sell/up-sell recommendations Out of stock predictions Trade space optimisation In-store activity optimisation Data Management, Reporting and Analytics Services (standalone) Supporting distributors and their sales teams Supporting the merchandising field-force operations Outsourcing Services Recruitment process outsourcing Field personnel outsourcing Accenture Perfect Sales is targeting a 30 percent improvement in trade performance that, in turn, can unlock incremental sales for both the manufacturer and distributor. Increase revenue. Clients can optimize key revenue drivers, including availability, visibility, distribution and compliance, while improving forecast accuracy, coverage and influence. Reduce cost of sales. The service optimizes the time spent collecting data in the field, reduces reporting time and sales administration, and reduces working capital requirements. Improve predictability. We enhance forecast accuracy, adopt common sales methods and increase in-store and market understanding through analytic insights. By bundling key sales and merchandising capabilities, analytic insights and hosted technology, and managing them as a service. Leveraging Accenture s investments in industry-leading, proprietary software that we host on the cloud helps CPG companies reduce up-front costs, get started quickly and ramp up sales force capabilities at scale and at pace, without the need to build and deploy the infrastructure. This business services model enables clients to turn on capability with a competitive per-user price point that can reduce with scale. In addition, Accenture Perfect Sales can extend to value-based optional services that involve optimizing different steps within the sales process including coverage planning, cross-sell, up-sell and out-ofstock predictions. Accenture Perfect Sales aims to enable a subset of potential service users as rapidly as possible to drive experience and results within a three-month window. We work with clients to determine a pilot channel scope and work to enable users, track performance and validate benefits such that the service can be scaled with confidence at the end of the pilot period. A global leader in consumer goods consulting, Accenture brings decades of experience, research and thought leadership to give clients an advantage when executing sales. These are just some of the ways how: World-class consultants. For decades, Accenture has been a leader in assisting FORTUNE Global 100 clients with sales strategy, planning and execution. In addition to a robust knowledge base in our dedicated CPG and retail groups, our talented team members bring real-world sales and marketing experience. Accenture works directly with the client s team to assist in judgment-based decision-making and ensure the client is continually gaining the maximum benefit from the service. Accenture can also provide strategic management and organizational effectiveness coaching to help CPG manufacturers achieve optimum sales performance. Leading software. Accenture owns and develops software targeted for the CPG sector. Our industry-leading Accenture CAS retail execution and merchandising software automates processes and provides performance visibility with a lower cost of entry. By providing the hardware and hosting the technology as a comprehensive service, CPG companies can reduce their up-front investment and risk with a peruser charge.

5 A new service offering from the Accenture Commercial Services for Consumer Goods business service that enables CPG companies to achieve a 30% improvement in trade performance at the same cost, providing a new and objective way of measuring and optimizing fieldbased sales activities. The Challenge Growth for the CPG company is dependent on: An ability to drive more perfect store execution in additional points of sale The consistent execution against a perfect store ideal All within a time, talent and financially constrained environment and applicable across all market types and routes to market Retail Execution Merchandiser Optimize Plan & Target Promotion: Are prices and merchandising activities being performed? What is Accenture Perfect Price: Is the Sales? consumer price in line with the expected price positioning? Path to More Perfect Sales Pack: Is the right pack getting delivered to the store? Product: Are the right products in the store? Proposition: Are the right brand messages being delivered? Measure Place: Are products available and positioned in the right place? Execute Archetype 1 Archetype 2... Archetype N Distributor Sales Distributor What does Accenture Perfect Sales consist of? Accenture Perfect Sales helps CPG companies win the war in store via the enablement of effective sales channels as-a-service: Core service components Optional service components Accenture CAS software hosted in the cloud (merchandiser, retail execution, distributor management and sales) Digital image recognition/accenture CAS Digital Merchandising Service Integrated reporting and KPI dashboards Standard optimization capability Mobile device management Service management Train the trainer Device provisioning and hardware management Value-based optimization services Field personnel outsourcing Field personnel capability enablement Increased revenue Optimized store performance Increase in target coverage, distribution and visibility Reduction in out-of-stocks What Reduced cost of sales value does Reduced working capital Accenture requirements Perfect Sales Data collection time reduction deliver? Reporting time reduction Reduced sales administration Improved predictability Improved forecast accuracy Increased use of common sales methods Increased in-store market understanding 30% improvement in trade performance Accenture Perfect Sales Benefits: Reduce field sales administration by as much as 20-30% Increase in points of SKU distribution by up to 12% Reduce out-of-stocks by as much as 10% Improve SKU availability by as much as 5-10% Reduce retrospective discounts by up to 10% 5

6 Innovation. Accenture has a long-standing legacy of developing services that transform an industry and become the gold standard. For example, Accenture s Navitaire service has transformed the business of network airlines by helping more than 85 airlines around the world to grow, innovate and increase their profitability by focusing on revenue generation and streamlining costs in the areas of reservations, ancillary sales, distribution, planning, revenue management, revenue accounting, business intelligence and operations management and recovery with hosted services from world-class data centers. We have deep experience and a proven track record in all components of Accenture Perfect Sales, including industry-specific sales processes and analytics, underpinned by scalable delivery capabilities and broad geographic coverage. Because our industry and functional consulting capabilities are tightly connected to our technology expertise and delivery teams, we are well positioned to deliver the complete oversight of a comprehensive business service. Accenture Perfect Sales is the answer to make the CPG sales force more agile, efficient and effective, helping clients improve efficiency and drive growth in the competitive years ahead. In developing the Accenture Perfect Sales service we have understood that there is no one size fits all model, and not every market requires the most advanced, customised capabilities in order to succeed: High performers need to define the Commercial Success Model required to win in each market or market-type, typically through evaluating Capability, Channel and KPIs It is necessary to understand where groups of markets share the same commercial success model by identifying key market Archetypes that share similar capabilities required to win, not geographical proximity In this example for Consumer Goods, markets have been grouped according to their attractiveness (size and growth) and the complexity inherent in their route to market structure and general maturity/stability Leaving a picture where similar markets are not always geographically contiguous Accenture continues to invest in maintaining and extending its Archetype knowledge base that can be used by our clients to support the development of new front-office capability strategies. For more information on Accenture Perfect Sales, contact: Koen van Bockstaele Philip D. Gardner Archetype 2 Archetype 1 Archetype 4 Archetype 6 Archetype 3 Archetype 2 Archetype 5 Archetype 1 6

7 7

8 Our Consumer Goods industry professionals around the world work with companies in the food, beverages, agribusiness, home and personal care, consumer health, fashion and luxury, and tobacco segments. With decades of experience working with the world s most successful companies, we help clients manage scale and complexity, transform global operating models to effectively serve emerging and mature markets, and drive growth through evolving market conditions. We provide business services as well as individual consulting, technology and outsourcing projects in Commercial Services, Supply Chain Management, ERP Global Operations and Integrated Business Services. To read our proprietary industry research and insights, visit ConsumerGoods. Accenture is a global management consulting, technology services and outsourcing company, with 257,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$27.9 billion for the fiscal year ended Aug. 31, Its home page is Copyright 2012 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.

Accenture CAS: integrated sales platform Power at your fingertips

Accenture CAS: integrated sales platform Power at your fingertips Accenture CAS: integrated sales platform Power at your fingertips Understanding the market It is a tough market out there: margins are tightening, competition is increasing and the retail landscape is

More information

Accenture NewsPage Sales Force Automation: Empower your people

Accenture NewsPage Sales Force Automation: Empower your people Accenture NewsPage Sales Force Automation: Empower your people 2 Understanding the market Your people are your most important business asset. But, with hundreds of staff, serving thousands of small retailers,

More information

Accenture Perfect CPG Analytics. End-to-end analytics services for fact-based business decisions and high-performing execution

Accenture Perfect CPG Analytics. End-to-end analytics services for fact-based business decisions and high-performing execution Accenture Perfect CPG Analytics End-to-end analytics services for fact-based business decisions and high-performing execution Moving from insights to action at speed Consumer Packaged Goods (CPG) companies

More information

Accenture NewsPage Distributor Management System: The engine behind your business

Accenture NewsPage Distributor Management System: The engine behind your business Accenture NewsPage Distributor Management System: The engine behind your business 2 Understanding the market The emerging markets are large and complex with thousands of distributors, millions of outlets,

More information

Accenture Business Intelligence for Fashion and Luxury. Creating a Differentiated Customer Experience for Long-term Brand Loyalty

Accenture Business Intelligence for Fashion and Luxury. Creating a Differentiated Customer Experience for Long-term Brand Loyalty Accenture Business Intelligence for Fashion and Luxury Creating a Differentiated Customer Experience for Long-term Brand Loyalty Fashion is inherently an ever-changing industry. Customer preferences fluctuate

More information

Accenture Commercial Analytics for Consumer Goods. Helping consumer packaged goods companies turn insights into actions

Accenture Commercial Analytics for Consumer Goods. Helping consumer packaged goods companies turn insights into actions Accenture Commercial for Consumer Goods Helping consumer packaged goods companies turn insights into actions Consumer packaged goods companies are under pressure from all sides, struggling to achieve sustainable

More information

Accenture CAS: Trade Promotion Optimization

Accenture CAS: Trade Promotion Optimization Accenture CAS: Trade Promotion Optimization Develop winning promotions Understanding the market Increasingly, retailers and manufacturers expect more from their trade promotions: more sales, profitability

More information

Accenture CAS: Retail Execution Create stronger customer connections

Accenture CAS: Retail Execution Create stronger customer connections Accenture CAS: Retail Execution Create stronger customer connections Understanding the market In an age of see it, buy it consumer activity, one of the biggest challenges facing today s business is shelf

More information

Joint business planning. Collaborating with retailers to increase sales, profits and growth

Joint business planning. Collaborating with retailers to increase sales, profits and growth Joint business planning Collaborating with retailers to increase sales, profits and growth Consumer buying attitudes are changing. Although the overall market demand remains stagnant, volumes are shifting

More information

Accenture Perfect Product Delivery

Accenture Perfect Product Delivery Accenture Perfect Product Delivery Part of Accenture Supply Chain Services Optimized Transportation for Consumer Goods Companies Managing the effective and efficient flow of thousands of inbound and outbound

More information

Accenture CAS: Solution Implementation Making change happen

Accenture CAS: Solution Implementation Making change happen Accenture CAS: Solution Implementation Making change happen Rooted in a strong culture of client service and success, our smart, committed and experienced professionals collaborate as global teams to create

More information

Change program breaks new ground at Large Global Manufacturing Company making the way for High Performance

Change program breaks new ground at Large Global Manufacturing Company making the way for High Performance Change program breaks new ground at Large Global Manufacturing Company making the way for High Performance This large global manufacturer is a leader in the agricultural and construction businesses. In

More information

Achieving high performance in the media and entertainment industries through application outsourcing

Achieving high performance in the media and entertainment industries through application outsourcing Achieving high performance in the media and entertainment industries through application outsourcing Companies operating in today s global commerce rely on business application systems to energize supply

More information

Accenture and Salesforce.com. Delivering enterprise cloud solutions that help accelerate business value and enable high performance

Accenture and Salesforce.com. Delivering enterprise cloud solutions that help accelerate business value and enable high performance Accenture and Salesforce.com Delivering enterprise cloud solutions that help accelerate business value and enable high performance 1 Businesses and governments around the world are increasingly adopting

More information

IT & Management Consulting Services

IT & Management Consulting Services 2008 Microsoft Corporation. All rights reserved. This document is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY. Microsoft, Excel, Microsoft Dynamics,

More information

Accenture Customer Engagement. A Comprehensive Digital Marketing Managed Service Built on Adobe Marketing Cloud

Accenture Customer Engagement. A Comprehensive Digital Marketing Managed Service Built on Adobe Marketing Cloud Accenture Customer Engagement A Comprehensive Digital Marketing Managed Service Built on Adobe Marketing Cloud Accenture Customer Engagement A Comprehensive Digital Marketing Managed Service Built on the

More information

Accenture Enterprise Services for Chemicals. Delivering high performance in enterprise resource planning

Accenture Enterprise Services for Chemicals. Delivering high performance in enterprise resource planning Accenture Enterprise Services for Chemicals Delivering high performance in enterprise resource planning An innovative, comprehensive and proven approach that helps chemical companies accelerate enterprisewide

More information

Technology. Building Your Cloud Strategy with Accenture

Technology. Building Your Cloud Strategy with Accenture Technology Building Your Cloud Strategy with Accenture 2 Cloud computing, in its simplest form, allows companies to procure technology as services, including infrastructure, applications, platforms and

More information

High Performance BPO delivers game-changing business outcomes

High Performance BPO delivers game-changing business outcomes High BPO delivers game-changing business outcomes The benefits offered by BPO have long been clear, and have centered on the increased efficiency that comes with standardizing and streamlining processes

More information

Creating a supply chain control tower in the high-tech industry

Creating a supply chain control tower in the high-tech industry Creating a supply chain control tower in the high-tech industry Creating a supply chain control tower in the high-tech industry A supply chain control tower gives high-tech leaders the ability to create

More information

Technology. Building Your Cloud Strategy with Accenture

Technology. Building Your Cloud Strategy with Accenture Technology Building Your Cloud Strategy with Accenture 2 Cloud computing, in its simplest form, allows companies to procure technology as services, including infrastructure, applications, platforms and

More information

Transforming Accenture s core HR systems: Setting the stage for a digital Accenture

Transforming Accenture s core HR systems: Setting the stage for a digital Accenture Transforming Accenture s core HR systems: Setting the stage for a digital Accenture 2 Client profile Accenture s internal IT organization is charged with driving the company s digital agenda. Building

More information

Achieving high performance with Accenture Utilities Business Process Outsourcing Services

Achieving high performance with Accenture Utilities Business Process Outsourcing Services Achieving high performance with Accenture Utilities Business Process Outsourcing Services Introduction Utility companies around the world are looking for ways to respond to industry and market changes,

More information

InforCloudSuite. Distribution Enterprise. Overview INFOR CLOUDSUITE DISTRIBUTION ENTERPRISE 1

InforCloudSuite. Distribution Enterprise. Overview INFOR CLOUDSUITE DISTRIBUTION ENTERPRISE 1 InforCloudSuite Distribution Enterprise Overview INFOR CLOUDSUITE DISTRIBUTION ENTERPRISE 1 What if... You could implement an enterprise solution customized for distribution without the risks of traditional

More information

Modernizing your annuity platform to reduce costs, improve customer service and increase business agility

Modernizing your annuity platform to reduce costs, improve customer service and increase business agility Modernizing your annuity platform to reduce costs, improve customer service and increase business agility 1 Modernizing your annuity system can pay big dividends to insurers. It can enable them to increase

More information

Helping electronics and high-tech companies improve business performance through better service management and support

Helping electronics and high-tech companies improve business performance through better service management and support Helping electronics and high-tech companies improve business performance through better service management and support Accenture and Oracle Corporation help electronics and high-tech companies improve

More information

Accenture solutions for consumer goods Power at your fingertips

Accenture solutions for consumer goods Power at your fingertips Accenture solutions for consumer goods Power at your fingertips Understanding the market It is a tough market out there: margins are tightening, competition is increasing and the retail landscape is changing.

More information

Wealth and Asset Management Services Spotlight. Redefining the Wealth Management Client Onboarding Experience

Wealth and Asset Management Services Spotlight. Redefining the Wealth Management Client Onboarding Experience Wealth and Asset Management Services Spotlight Redefining the Wealth Management Client Onboarding Experience Why is Client Onboarding an Imperative? As competition in the wealth management industry becomes

More information

Accenture Interactive Point of View Series. Banking on Digital: Enabling a digital first mindset. Digital Intelligence

Accenture Interactive Point of View Series. Banking on Digital: Enabling a digital first mindset. Digital Intelligence Accenture Interactive Point of View Series Banking on : Enabling a digital first mindset Intelligence Operating Model Socially Engaging Banking Relationship Management Intelligence Integrated Experience

More information

Accenture Enterprise Services for Metals. Delivering high performance in enterprise resource planning

Accenture Enterprise Services for Metals. Delivering high performance in enterprise resource planning Accenture Enterprise Services for Metals Delivering high performance in enterprise resource planning The metals industry faces unique levels of process complexity, which make the deployment of enterprise

More information

Accenture Cloud Platform Unlocks Agility and Control

Accenture Cloud Platform Unlocks Agility and Control Accenture Cloud Platform Unlocks Agility and Control 2 Accenture Cloud Platform Unlocks Agility and Control The Accenture Cloud Platform is at the heart of today s leading-edge, enterprise cloud solutions.

More information

Accenture & NetSuite

Accenture & NetSuite Accenture & NetSuite Gray background is only to allow visibility of all elements on page. Delete as needed. Delivering High Performance Turn off NOTES in Layers menu to Through the Cloud eliminate these

More information

Want to Change the Game with Contact Center Vendors? Select Them Differently. The Accenture Vendor Management Framework

Want to Change the Game with Contact Center Vendors? Select Them Differently. The Accenture Vendor Management Framework Want to Change the Game with Contact Center Vendors? Select Them Differently. The Accenture Vendor Management Framework In today s marketplace, companies in a wide range of industries rely on outsourcing

More information

Accenture Advanced Enterprise Performance Management Solution for Oracle

Accenture Advanced Enterprise Performance Management Solution for Oracle Accenture Advanced Enterprise Performance Management Solution for Oracle Getting back to the business of business: use Oracle-based solutions to exploit today s insight and fuel tomorrow s business success

More information

DEVOPS: INNOVATIVE ENGINEERING PRACTICES FOR CONTINUOUS SOFTWARE DELIVERY

DEVOPS: INNOVATIVE ENGINEERING PRACTICES FOR CONTINUOUS SOFTWARE DELIVERY Accenture Architecture Services DEVOPS: INNOVATIVE ENGINEERING PRACTICES FOR CONTINUOUS SOFTWARE DELIVERY Development Operations WHAT IS DEVOPS? IT delivery supporting the new pace of business Over the

More information

Logical steps to logistics optimization. Preparing for smart metering mass deployment

Logical steps to logistics optimization. Preparing for smart metering mass deployment Logical steps to logistics optimization Preparing for smart metering mass deployment Around the world, smart metering is a major transformation changing the way energy and utility companies engage with

More information

Accenture and SAP: Delivering Visual Data Discovery Solutions for Agility and Trust at Scale

Accenture and SAP: Delivering Visual Data Discovery Solutions for Agility and Trust at Scale Accenture and SAP: Delivering Visual Data Discovery Solutions for Agility and Trust at Scale 2 Today s data-driven enterprises are ramping up demands on their business intelligence (BI) teams for agility

More information

OPTIMIZE SALES, SERVICE AND SATISFACTION WITH ORACLE DEALER MANAGEMENT

OPTIMIZE SALES, SERVICE AND SATISFACTION WITH ORACLE DEALER MANAGEMENT OPTIMIZE SALES, SERVICE AND SATISFACTION WITH ORACLE DEALER MANAGEMENT KEY FEATURES Manage leads, configure vehicles, prepare quotes, submit invoice and process orders Capture customer, vehicle and service

More information

Unlocking potential with SAP S/4HANA

Unlocking potential with SAP S/4HANA Unlocking potential with SAP S/4HANA 2 Unlocking potential with SAP S/4HANA For businesses looking to take advantage of an always-on, digitally-connected and Big Data-driven world, Accenture has developed

More information

How successful is your campaign and promotion management? Towards best-practice campaign management strategies

How successful is your campaign and promotion management? Towards best-practice campaign management strategies How successful is your campaign and promotion management? Towards best-practice campaign management strategies Welcome to the new normal Businesses today are under unprecedented pressure to increase spending

More information

Agile Marketing Analytics Platform

Agile Marketing Analytics Platform Agile Marketing Analytics Platform Why wait until your marketing plan is in place to find out if it works? Utilize advanced and powerful marketing analytics. Analyze your current performance in real time.

More information

The Future of Applications in Retail. Three Strategies for Winning the Digital Battle

The Future of Applications in Retail. Three Strategies for Winning the Digital Battle The Future of Applications in Retail Three Strategies for Winning the Digital Battle EXECUTIVE SUMMARY Can retailers applications deal with today s digital challenge? Traditional retailers are under multiple

More information

Accelerating High Performance with Accenture Application Services for Java

Accelerating High Performance with Accenture Application Services for Java Accelerating High Performance with Accenture Application Services for Java 1 The Java Imperative Among applications with 100,000 concurrent users (typically very large Web-based systems), by 2016, Java

More information

Unlocking the opportunity with Decision Analytics

Unlocking the opportunity with Decision Analytics Unlocking the opportunity with Decision Analytics Not so long ago, most companies could be successful by simply focusing on fundamentals: building a loyal customer base through superior products and services.

More information

Performance Management Applications. Gain Insight Throughout the Enterprise

Performance Management Applications. Gain Insight Throughout the Enterprise Performance Management Applications Gain Insight Throughout the Enterprise Applications that Span the Enterprise Managers need a consolidated view of their key enterprise metrics and performance indicators

More information

Accenture Software for Life and Annuity. Achieving high performance through faster time to market, increased agility and improved cost control

Accenture Software for Life and Annuity. Achieving high performance through faster time to market, increased agility and improved cost control Accenture Software for Life and Annuity Achieving high performance through faster time to market, increased agility and improved cost control Accenture Software for Life and Annuity offers strategic solutions

More information

Analytics: A Requirement for High Performance Mastering the Art and Science of Smart Decision Making

Analytics: A Requirement for High Performance Mastering the Art and Science of Smart Decision Making Analytics: A Requirement for High Performance Mastering the Art and Science of Smart Decision Making More than ever, companies need timely, in-depth insights if they are to remain competitive globally.

More information

SAP CRM Upgrades with Accenture. Creating a value-based approach for your SAP CRM upgrade to drive high performance

SAP CRM Upgrades with Accenture. Creating a value-based approach for your SAP CRM upgrade to drive high performance SAP CRM Upgrades with Accenture Creating a value-based approach for your SAP CRM upgrade to drive high performance To achieve and sustain high performance, organizations today must maintain a strong customer-centric

More information

Accenture and Software as a Service: Moving to the Cloud to Accelerate Business Value for High Performance

Accenture and Software as a Service: Moving to the Cloud to Accelerate Business Value for High Performance Accenture and Software as a Service: Moving to the Cloud to Accelerate Business Value for High Performance Is Your Organization Facing Any of These Challenges? Cost pressures; need to do more with the

More information

Accenture CAS: Support and Maintenance Making a difference

Accenture CAS: Support and Maintenance Making a difference Accenture CAS: Support and Maintenance Making a difference On your side Return on investment. These three words go right to the heart of our support and maintenance services. We know that as your horizons

More information

Setting smar ter sales per formance management goals

Setting smar ter sales per formance management goals IBM Software Business Analytics Sales performance management Setting smar ter sales per formance management goals Use dedicated SPM solutions with analytics capabilities to improve sales performance 2

More information

Accenture Risk Management. Industry Report. Life Sciences

Accenture Risk Management. Industry Report. Life Sciences Accenture Risk Management Industry Report Life Sciences Risk management as a source of competitive advantage and high performance in the life sciences industry Risk management that enables long-term competitive

More information

Increase Business Velocity with Connected, Insightful, Cloud-Based Software

Increase Business Velocity with Connected, Insightful, Cloud-Based Software SAP Brief SAP s for Small Businesses and Midsize Companies SAP Business ByDesign Objectives Increase Business Velocity with Connected, Insightful, Cloud-Based Software Integrated, cloud software that s

More information

InforCloudSuite. Facilities Management Handbook. Overview

InforCloudSuite. Facilities Management Handbook. Overview InforCloudSuite Facilities Management Handbook Overview What if... You could better control the operating and workforce expenses of maintaining your facilities, equipment, and grounds while also improving

More information

Accenture Procurement BPO Services

Accenture Procurement BPO Services Business Process Outsourcing Accenture Procurement BPO Services Generating value, reducing costs and driving high performance through procurement outsourcing Research shows that companies that are mastering

More information

Technology. Accenture Infrastructure Outsourcing Services

Technology. Accenture Infrastructure Outsourcing Services Technology Accenture Infrastructure Outsourcing Services 2 Accenture Infrastructure Outsourcing Services enable organizations to create a more cost-effective and responsive IT infrastructure one that not

More information

Accenture Advanced Enterprise Performance Management Solution for SAP

Accenture Advanced Enterprise Performance Management Solution for SAP Accenture Advanced Enterprise Performance Management Solution for SAP Helping oil and gas companies exploit today s insight and fuel tomorrow s high performance In the recent Accenture High Performance

More information

Decisioning for Telecom Customer Intimacy. Experian Telecom Analytics

Decisioning for Telecom Customer Intimacy. Experian Telecom Analytics Decisioning for Telecom Customer Intimacy Experian Telecom Analytics Turning disruption into opportunity The traditional telecom business model is being disrupted by a variety of pressures. From heightened

More information

Accenture Parts Optimization: Warranty Services Gaining Control Over Warranty Costs

Accenture Parts Optimization: Warranty Services Gaining Control Over Warranty Costs Accenture Parts Optimization: Warranty Services Gaining Control Over Warranty Costs 2 Accenture Warranty Optimization Services: Gaining Control Over Warranty Costs The numbers are compelling: On average,

More information

Marketing Operations: Personalization in Sight

Marketing Operations: Personalization in Sight Accenture Interactive Point of View Series Marketing Operations: Personalization in Sight Why operational effectiveness is essential for customer relevance at scale Make every customer feel like one in

More information

High Performance BPO and the Value Multiplier Effect. Cras venenatis, est ac euismod viverra

High Performance BPO and the Value Multiplier Effect. Cras venenatis, est ac euismod viverra High Performance BPO and the Value Multiplier Effect Cras venenatis, est ac euismod viverra 1 Automation, analytics and talent are driving greater value in today s BPO. The Accenture 2015 High Performance

More information

Drive Performance and Growth with Scalable Solutions for Midsize Companies

Drive Performance and Growth with Scalable Solutions for Midsize Companies SAP Brief SAP s for Small Businesses and Midsize Companies SAP Business All-in-One s Objectives Drive Performance and Growth with Scalable s for Midsize Companies Manage every aspect of your business in

More information

G-Cloud IV Services Service Definition Accenture Netsuite Cloud Services

G-Cloud IV Services Service Definition Accenture Netsuite Cloud Services G-Cloud IV Services Service Definition Accenture Netsuite Cloud Services 1 Table of contents 1. Scope of our services... 3 2. Methodology & Approach... 4 3. Assets and tools... 5 4. Pricing... 6 5. Contacts...

More information

Just-in-Time Marketing: Lessons from the Masters

Just-in-Time Marketing: Lessons from the Masters Just-in-Time Marketing: Lessons from the Masters Marketers have changed the way they engage consumers, but have their changes taken them all the way back to the factory floor where marketing is produced?

More information

Accenture Freight & Logistics Software

Accenture Freight & Logistics Software Accenture Freight & Logistics Software Achieving high performance in the air cargo industry The demand for reliable, consistent services that meet the needs of customers has never been greater, especially

More information

Consumer Goods and Services

Consumer Goods and Services Accenture Risk Management Industry Report Consumer Goods and Services 2011 Global Risk Management Point of View Consumer Goods and Services 2011 Global Risk Management Point of View Consumer Goods and

More information

Retail store systems for high performance

Retail store systems for high performance Retail store systems for high performance 2 Retail store systems are on the frontline of the drive to achieve operational excellence the key to competitive advantage now, and in the future. But in today

More information

Maximising supply chain throughput with existing infrastructure

Maximising supply chain throughput with existing infrastructure Maximising supply chain throughput with existing infrastructure Improve customer service without capital outlay 1 the CHALLENGE SUPPLY CHAIN AND LOGISTICS Increasing global complexity and uncertainty is

More information

Wireless M2M in the Supply Chain Achieving High Performance through Dynamic, Real-Time Insight. by Praveen Shankar

Wireless M2M in the Supply Chain Achieving High Performance through Dynamic, Real-Time Insight. by Praveen Shankar Wireless M2M in the Supply Chain Achieving High Performance through Dynamic, Real-Time Insight by Praveen Shankar Supply Chain Challenges Companies today do not have the luxury of relying on the tightly-integrated

More information

G-Cloud III Services Service Definition Accenture Cloud Integration Services

G-Cloud III Services Service Definition Accenture Cloud Integration Services G-Cloud III Services Service Definition Accenture Cloud Integration Services 1 Table of contents 1. Scope of our services... 3 2. Approach... 5 3. Assets and tools... 5 4. Pricing... 6 5. Contacts... 6

More information

Proven Enterprise Results

Proven Enterprise Results Proven Enterprise Results 20% faster decision making on approvals 3% improvement in net margin rate year 1 $5.5MM in contribution margin Days into seconds (time to produce large proposals) 75% reduction

More information

HELPING BRANDS STAND OUT

HELPING BRANDS STAND OUT HELPING BRANDS STAND OUT Influencing the purchase of our partners brands through integrated sales and marketing solutions. Ever-changing retail environment meets ever-evolving brand solutions. We re all

More information

Capturing the insurance customer of tomorrow. Three key questions to guide success

Capturing the insurance customer of tomorrow. Three key questions to guide success Capturing the insurance customer of tomorrow Three key questions to guide success Most insurers can confirm: customers want more, and more of what they want is digital. To sustain relevance in this new

More information

Accenture Interactive Joint Point of View with Adobe. Making it Relevant Optimizing the Digital Marketing Experience

Accenture Interactive Joint Point of View with Adobe. Making it Relevant Optimizing the Digital Marketing Experience Accenture Interactive Joint Point of View with Adobe Making it Relevant Optimizing the Digital Marketing Experience Making it Relevant Optimizing the Digital Marketing Experience Digital is no longer a

More information

Accenture cloud application migration services

Accenture cloud application migration services Accenture cloud application migration services A smarter way to get to the cloud Cloud computing can help make your apps extraordinarily agile and scalable. You know this. Your competitors know this. And

More information

GUIDEBOOK MICROSOFT DYNAMICS NAV

GUIDEBOOK MICROSOFT DYNAMICS NAV GUIDEBOOK MICROSOFT DYNAMICS NAV Corporate Headquarters Nucleus Research Inc. 100 State Street Boston, MA 02109 Phone: +1 617.720.2000 Nucleus Research Inc. THE BOTTOM LINE Microsoft Dynamics NAV is a

More information

SUSTAINING COMPETITIVE DIFFERENTIATION

SUSTAINING COMPETITIVE DIFFERENTIATION SUSTAINING COMPETITIVE DIFFERENTIATION Maintaining a competitive edge in customer experience requires proactive vigilance and the ability to take quick, effective, and unified action E M C P e r s pec

More information

Accenture Technology Consulting. Clearing the Path for Business Growth

Accenture Technology Consulting. Clearing the Path for Business Growth Accenture Technology Consulting Clearing the Path for Business Growth Mega technology waves are impacting and shaping organizations in a profound way When a company s executive management team considers

More information

Turn Your Business Vision into Reality with Microsoft Dynamics SL

Turn Your Business Vision into Reality with Microsoft Dynamics SL Turn Your Business Vision into Reality with Microsoft Dynamics SL You have worked hard to build a vision for your business. With Microsoft Dynamics SL, you can turn that vision into reality with a solution

More information

Accenture Freight & Logistics Software. Achieving high performance in the ocean cargo industry

Accenture Freight & Logistics Software. Achieving high performance in the ocean cargo industry Accenture Freight & Logistics Software Achieving high performance in the ocean cargo industry 2 Large enough to carry several warehouses of goods in one journey, container ships are figuratively and literally

More information

Accenture Field Force Transformation

Accenture Field Force Transformation Accenture Field Force Transformation What holds your field service workers back? Overcoming Frequent Field Force Challenges Many organizations have invested in office-based workforce management systems

More information

Accenture Commodity Trading and Risk Management Services. Helping companies achieve high performance in commodity trading operations

Accenture Commodity Trading and Risk Management Services. Helping companies achieve high performance in commodity trading operations Accenture Commodity Trading and Risk Management Services Helping companies achieve high performance in commodity trading operations 2 Companies today operate in a fundamentally changed global business

More information

Transforming Sales and Service with a Mobile-First Strategy. How to use mobility s unique capabilities for competitive advantage

Transforming Sales and Service with a Mobile-First Strategy. How to use mobility s unique capabilities for competitive advantage Transforming Sales and Service with a Mobile-First Strategy How to use mobility s unique capabilities for competitive advantage Overview The proliferation of digital capabilities and convergence of social,

More information

Software and Services for the Freight & Logistics Industry. Helping ocean transportation organizations achieve high performance

Software and Services for the Freight & Logistics Industry. Helping ocean transportation organizations achieve high performance Software and Services for the Freight & Logistics Industry Helping ocean transportation organizations achieve high performance Large enough to carry several warehouses of goods in one journey, container

More information

EVO Vodafone Business Transformation Programme

EVO Vodafone Business Transformation Programme EVO Vodafone Business Transformation Programme EVO is a Vodafone Business Transformation Programme in the Finance/Supply Chain Management/Human Resources space, underpinned by a single SAP platform. Single

More information

Accenture Human Capital Management Solutions. Transforming people and process to achieve high performance

Accenture Human Capital Management Solutions. Transforming people and process to achieve high performance Accenture Human Capital Management Solutions Transforming people and process to achieve high performance The sophistication of our products and services requires the expertise of a special and talented

More information

What s Trending in Analytics for the Consumer Packaged Goods Industry?

What s Trending in Analytics for the Consumer Packaged Goods Industry? What s Trending in Analytics for the Consumer Packaged Goods Industry? The 2014 Accenture CPG Analytics European Survey Shows How Executives Are Using Analytics, and Where They Expect to Get the Most Value

More information

Deliver a Better Digital Customer Experience Through Sonata s Digital Engagement Solutions

Deliver a Better Digital Customer Experience Through Sonata s Digital Engagement Solutions Deliver a Better Digital Customer Experience Through Sonata s Digital Engagement Solutions The World is Going Digital The incredible growth of the internet, the proliferation of mobile devices and the

More information

Accenture Federal Services. Federal Solutions for Asset Lifecycle Management

Accenture Federal Services. Federal Solutions for Asset Lifecycle Management Accenture Federal Services Federal Solutions for Asset Lifecycle Management Assessing Internal Controls 32 Material Weaknesses: identified in FY12 with deficiencies noted in the management of nearly 75%

More information

Accenture Foundation Platform for Oracle

Accenture Foundation Platform for Oracle Accenture Foundation Platform for Oracle 2 Oracle Accenture s pre-built, pre-tested Oracle Fusion Middleware based architecture is a strategic decision guide and implementation accelerator that improves

More information

Achieving High Performance with Application Outsourcing

Achieving High Performance with Application Outsourcing Achieving High Performance with Application Outsourcing 2 Needed now: The right team to get the most from your application portfolio now, next year and every year To be sure that your applications can

More information

The power of collaboration: Accenture capabilities + Dell solutions

The power of collaboration: Accenture capabilities + Dell solutions The power of collaboration: Accenture capabilities + Dell solutions IT must run like a business grow with efficiency, deliver results, and deliver long-term strategic value. As technology changes accelerate

More information

Talent & Organization. Organization Change. Driving successful change to deliver improved business performance and achieve business benefits

Talent & Organization. Organization Change. Driving successful change to deliver improved business performance and achieve business benefits Talent & Organization Organization Change Driving successful change to deliver improved business performance and achieve business benefits Accenture Organization Change Distinctive solutions for transformational,

More information

WWW.WIPRO.COM GETTING IT RIGHT. Trade Promotion Optimization

WWW.WIPRO.COM GETTING IT RIGHT. Trade Promotion Optimization WWW.WIPRO.COM GETTING IT RIGHT Trade Promotion Optimization WIPRO CONSUMER GOODS DO BUSINESS BETTER PAINT THE TOWN YOUR BRAND COLOR So you have a great product or a great service and you just can t wait

More information

Commonwealth Bank of Australia: Building Lasting, Real-Time Value for Customers

Commonwealth Bank of Australia: Building Lasting, Real-Time Value for Customers Commonwealth Bank of Australia: Building Lasting, Real-Time Value for Customers Commonwealth Bank of Australia (CBA), Australia s leading retail bank, embarked on a five-year core banking modernization

More information

Wealth and Asset Management Services Point of View. Designing a Modern IT Ecosystem for Asset Management Firms

Wealth and Asset Management Services Point of View. Designing a Modern IT Ecosystem for Asset Management Firms Wealth and Asset Management Services Point of View Designing a Modern IT Ecosystem for Asset Management Firms The asset management business once an industry characterized by high margins and predictable

More information

Technology Consulting. Infrastructure Consulting: Network Technology

Technology Consulting. Infrastructure Consulting: Network Technology Technology Consulting Infrastructure Consulting: Network Technology Page Heading Network Technology: Enabling high performance Page Sub Title through greater efficiency and agility Today s market can be

More information

RedPrairie for Convenience Retail. Providing Consistency and Visibility at Least Cost

RedPrairie for Convenience Retail. Providing Consistency and Visibility at Least Cost RedPrairie for Convenience Retail Providing Consistency and Visibility at Least Cost The Convenience Store Challenge With blurring lines between retail segments, Convenience Store chains are faced with

More information

Rethinking Key Account Management: adapting and refining your Sales organization s response to the new realities

Rethinking Key Account Management: adapting and refining your Sales organization s response to the new realities Rethinking Key Account Management: adapting and refining your Sales organization s response to the new realities Managing the future Most executives recognize that the real assets of a company are embedded

More information

Relationship management is dead! Long live relationship management!

Relationship management is dead! Long live relationship management! XRM: From Fragmentation to Integration Executive Summary Relationship management is dead! Long live relationship management! But it s not just about customers anymore. The value chain has grown so long

More information