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1 for VoIP Service Providers highly secured and reliable VoIP solutions from Systems

2 About us Systems India Private Limited () is a professionally managed IT Company. Located and operated from Hyderabad, India. team consists of technology specialists and business analysts with proven track records. offers VoIP based telecom solutions to the VoIP Service Providers globally. Our products are designed to enable VoIP Service Providers to offer quality services timely to their customers at competitive prices. always strives to equip with new and emerging VoIP and other communication technologies to provide our customers high quality solutions which add value to their business.

3 Products We Offer for VOIP Service Providers... Switch Dialers CRM Our products add value to your business

4 Switch

5 Switch Switch is a highly secured and reliable softswitch. It is designed for retail and wholesale VoIP service providers, irrespective of size of their business. Switch has the simple and unique user interface that brings fast user adoption and higher productivity. Clear dashboards and very flexible reporting features assist you in identifying new growth potentials. Switch gives you the flexibility to create unlimited levels of resellers. You can also assign different permission levels to the resellers of their choice. Save 30% and more on license costs compared to competitors. Switch is faster to implement and easier to configure drastically reducing implementation costs. Our Switch delivers the lowest total cost of ownership and the highest return on investment.

6 Linux Based More Secure & Reliable LCR Routing Concurrent Calls on a Standalone Server Switch Features White Labeling Scalable Architecture for Large VOIP Service Providers Unlimited Reseller Levels

7 Recommended Server Specifications Linux OS Intel Dual Core 8 GB RAM 100 GB HardDisk

8 Benefits to VoIP Service Providers o Switch can be deployed in a single individual server (for small & medium VOIP service providers) as well as in cluster of servers (for large service providers). o Since it comfortably runs on a server with low configuration, it enables Small and Medium Size VoIP Service providers to start up their operations quickly and easily. When their business grows, new server(s) can be easily added/ configured to the existing environment without any interruption. o User Interface (UI) is very simple and easy to use o It s fully in your hands after a short knowledge transfer o Compatible with all the standard mobile dialers and soft dialers in the market

9 Benefits to VoIP Service Providers o Highest Return on Investment (ROI) and lowest Total Cost Outlay (TCO) o Save 30%+ on license costs compared to other Voip Soft Switch Providers o Fits to any Voip Service Providers of Class 4 & 5 o You can operate your VOIP Business from your laptop, tablet or mobile phone anytime, anywhere.

10 Switch Start with a live interactive online demo or 30-day free trial to convince yourself rapidly. We are transparent and have nothing to hide. We provide Switch on hosted basis with a monthly payment option. Hosted offering delivers all the features of the soft switch without the associated overhead of managing and monitoring the soft switch on your own and is ideal for small and medium size VoIP service providers. What's more there's no capital outlay with our hosted Switch. Being based on a small monthly subscription for the hosted switch, the return on investment is immediate and sustained.

11 Dialers

12 Dialers Dialers allows users to make VoIP calls from their mobile phones/ PCs and the dialers have been designed as per the requirements of VOIP Service Providers Dialers are used to make calls through internet Dialers includes Windows PC Dialer, Android, iphone Mobile Phone Dialers Dialers are designed to be the most agile on the market. Dialers are offered for fully customization/ your own branding as per your custom needs. Your customers can download and use your branded dialers without need of inputting switch IP, Port Number, etc for making VOIP Calls.

13 Anti blocking Excellent Voice Quality White Labeling/ Own Branding Dialers Features G729 Codec Support Phone Book Automated IVR

14 Dialers What's more there's no capital outlay. Being based on a small monthly subscription, the return on investment is immediate and sustained. Start with a live interactive online demo or 7-day free trial to convince yourself rapidly. We are transparent and have nothing to hide.

15 CRM The CRM puts everything you and your teams need at your fingertips available anywhere. From Instant Messaging Accounts and contacts to Mobile, collaboration across your organization and getting deals done faster is not only possible, it's easy.

16 CRM Leads Management & Tracking enables Management to assign Account Managers the Open Leads either manually or automatically based on given criteria and track the status of leads at a glance. The leads/ inquiries from the Contact Us Form of your website are automatically added to the Leads List with the feature of Web to Contact Form. This enables Sales Teams to follow up the leads and collaborate with the Team Members and Customers. Opportunities Tracker - Opportunity records display critical details about the deals your teams are working on, like how much each one is worth (increase in terms of Minutes, Revenue and Margins), and what stage the deal is in. You can follow the opportunity feed to receive automatic update Alerts via , plus track all associated activities as they happen to close deals/ interconnections faster.

17 CRM Contacts Management - provides you and your teams quick access to all key contacts. Carrier Account Master - get a complete picture of your customer/ vendor with everything you need in one place including account history, key contacts, special rates offered, on going Deals, support tickets and related disputes, communications with carriers, shared documents, and more. And get a complete picture of every account, campaign history to opportunities they're involved in. Tech Form (SAF) to get Tech Form filled up from the Customer directly through Web Browser. It will also capture IP Address of the Customer that was used for filling up the form. Target Buy Routes It s a collaboration platform for sharing all the customer Route/ Rate requirements which your company doesn t meet at that point of time. This enables all the Sales Team to know the market conditions and competition and to meet the Route/ Rate Requirements by communicating the same to all the vendors. Marketing Campaigns enables Management to know the return on investment of Marketing Campaigns.

18 CRM Idea exchanger, FAQs & Blogger - enables your sales teams and other teams to share and comment their new and innovative thoughts and best practices with their teams. Carrier Account Master - get a complete picture of your customer/ vendor with everything you need in one place including account history, key contacts, special rates offered, on going Deals, support tickets and related disputes, communications with carriers, shared documents, and more. And get a complete picture of every account, campaign history to opportunities they're involved in. Activities & Tasks - Successful selling involves people from across the organization. Collaborate in the feed on account and contact records, in customer accounts, on tasks and activities, and more. Activities History provides full account and contact information, including all your key critical customer interactions. Key Performance Indicator (KPI) Dashboard enables management to know the performance of your company at a glance. The list of KPI includes and but not limited to Incoming Margins, Traffic in Minutes, Leads, New Interconnections, Inactive/ Dropped Customers, New Deals, Disputes, and so on. Account Manager Quota Achievement Indicators Special Rates Tracker bridges the communication gap between your sales teams and rates teams. Routes Testing assists Sale and Support Teams in the process of Testing given to Customers.

19 CRM Support Issues & Customer Feedback assists your Sales Teams to quickly respond to your Customers Support Issues, and track and get resolved the same. It assists in improving customers satisfaction. Server Changes enables Management and your teams to track and review all the changes made in Servers and to get reversed such changes if the same leads to adverse impact on profitability and customers satisfaction. Disputes Tracker - to list, monitor and review all the disputes raised by your teams and customers. Workflows/ Group Mail - enables Sales Team to send Promotional Mails/ News Letters and to get tracked the status of Read Status of s, Click Link Status, Unsubscribed and more. This can also be used by Support & Billing Teams to send bulk mails to the customers on various aspects. Mobile Access - Whether at your desk or on the road, you can get full access to all of the account and contact data you need to keep deals moving. Meetings Scheduler and Calendar Views, Feedback from Customers, Customer Satisfactory Surveys, Integrated Search, Team Portals, Cross Platform IM, Fixed Assets Register, Minutes Register

20 CRM HR Management includes Staff Recruiting Management, Separation Management, Leave Management, Staff Requisitions Management, Assets (with Staff) Tracker, Quote of the Day, IT Declarations, Statutory Deductions, Employee Performance Reviews, and so on Renewal Management enable teams to view and alert the approaching renewal due dates for AMCs, Recurring Server Rental Payments, Renewal of Domain Names, etc Stats Reporting - Customer wise, Vendor wise & Area Wise ASR, ACD & PDD Alerts to Customers, Vendors and your Support & Sales Staff and also ASR, ACD & PDD Dashboards for Support & Sales Staff for timely action Automation of Support Tickets Feedback from Customers on Closure of Support Tickets for improving customer satisfaction Auto Delivery of Various Exceptional & MIS Reports, Useful & Interactive Dash Boards and Key Performance Indicators for your quick information of your business in overall AT A GLANCE Apart from the above, there are a lot of features such as Exports contents to Excel, Document Versioning, Role Based Authorizations & Approvals, Alerts, Active Directory Integration, and more.

21 CRM What's more there's no capital outlay. Being based on a small monthly subscription, the return on investment is immediate and sustained. Start with a live interactive online demo or 30-day free trial to convince yourself rapidly. We are transparent and have nothing to hide.

22 Support 24x7 Live Chat with our Dedicated and Well Trained Support Team Online Ticketing System for Complaints Free access to Online Documentation and Frequently Asked Questions (FAQ) Free Updates to the Products

23 Our Esteemed Customers includes...

24 Systems India Private Limited Hyderabad, India Phone: Web:

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