V36_23/10/14. Our Services

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1 V36_23/10/14 Our Services

2 Our end-to-end delivery model UGL is a diversified services company delivering critical assets and essential services that sustain and enhance the environment in which we live. Our projects, services and expertise are readily transferable; bringing our clients a unique breadth of knowledge and expertise. UGL is a leading provider of engineering, construction, asset management and maintenance services with a diversified end-market exposure across the core sectors of rail, transport & technology systems, power, resources, water and defence. Our operations provide innovative and sustainable technology-based solutions to optimise the value and performance of our clients operating assets. UGL provides government agencies and corporations with the technical engineering capability to deliver essential services through all phases of an asset s life. Our whole of life delivery model supports both critical economic and social assets from the initial design and construction to the end of the asset s life cycle. Our approach to asset delivery and management ensures an asset s performance is optimised and enhanced over this entire period. By partnering with UGL, clients are able to leverage our enduring technology and industry partnerships, gaining access to world leading technology and best practice engineering solutions. We provide high-value add services in outsourced engineering, construction, asset management and operations and maintenance services including: Engineering Construction Fabrication Manufacturing Commissioning Operations Maintenance Supply Chain & Technical Services Refurbishments & Upgrades Decommissioning Asset Management Project Delivery & Implementation UGL s services are underpinned by a track record that spans over 115 years. Today we employee over 7,700 people, with annual revenue in excess of $2.2 billion across Australia, New Zealand and South East Asia. For further information, visit: Sectors & Industries RAIL Freight Passenger TRANSPORT & TECHNOLOGY SYSTEMS Broadcast Rail Systems Road Systems & Tunnels Telecommunications POWER Power Distribution Power Generation Power Transmission Substations Renewables RESOURCES Chemicals Industrial Processing Minerals & Metals Oil & Gas WATER Industrial Water & Wastewater Irrigation & Reticulation Municipal Water & Wastewater DEFENCE Defence Estate Defence Matériel Our Services UGL 1

3 Operating Model UGL s operating model describes the services, markets and regions in which UGL operates. Project Delivery & Implementation Asset Management Civil Operations OUR SERVICES What we deliver OUR SERVICES What we deliver SECTORS INDUSTRIES SUB-INDUSTRIES REGIONS Engineering Civil and structural engineering Manufacturing engineering Freight Diesel electric locomotives - C44ACi, C44ACHi, Evolutions Series, PowerHaul Series (PH37ACmai), bogies, wagons, sub-assemblies, EcoRun, rail infrastructure Commissioning philosophies and procedures Completions management Design engineering Electrical engineering Instrumentation and controls Construction Civil and structural engineering Construction and construction management Design engineering Direct labour and sub-contractor management Electrical engineering Instrumentation and controls Fabrication Design engineering Electrical engineering Mechanical engineering Product development Project controls and governance Systems engineering Mechanical engineering Procurement and logistics Project and work pack management Project planning, governance and reporting Systems engineering Technology integration Mechanical engineering Pressing Engineering Construction Fabrication Manufacturing Commissioning Operations Maintenance Supply Chain & Technical Services Refurbishments & Upgrades Decommissioning Rail Transport & Technology Systems Passenger Infrastructure Build & Asset Management Rail Systems Signalling & Communications Tunnel & Intelligent Transport Systems EMU, HRC, DMU, LRV, sub-assemblies, rail infrastructure Asset management, maintenance and construction services: rail systems and infrastructure maintenance, signalling and communications systems; tunnelling and depot rail infrastructure AC&DC traction power, signalling systems, communications, in-cab electronics, traction power, overhead electrification, ICT, train controls, locomotive fuel saving solutions (EcoRun and Traper2), passenger information and communications control systems Passenger information and communication control systems, networks, signalling systems, maintenance and support: broadcast television and radio, Electromagnetic Radiation (EMR), GSM-R, microwave links, optical fibre networks, satellite earth stations, telecommunication access and network solutions, tunnel telephone and communication systems, service repair and maintenance centre, telecommunications, Electromagnetic radiation (EMR) testing and certification, IPTV and multimedia systems, road and rail tunnel radio re-broadcast, wireless internet Advanced traffic management systems, bus tracking and priority, bus transit ways and hailing, CCTV/security, integrated control/ software, integrated tunnel management, intelligent traffic management, passenger information, security systems, surveillance management software, tunnel communications, tunnel electrical, tunnel mechanical/ventilation, variable speed management signs Machining Manufacturing Welding Power Generation Combined cycle power stations, open cycle power stations, diesel power stations, hydro power stations, co-generation power stations, tri-generations power stations, geo thermal power stations, communication and control systems Assembly Procurement and logistics Design engineering Manufacturing engineering Project planning, governance and reporting Systems engineering Power Transmission High Voltage (HV) transmission lines, High Voltage (HV) underground and submarine cables, grid management, communication and control systems Mechanical engineering Technology integration Original Equipment Manufacturer (OEM) and contractor management Commissioning Certification and handover Consulting (project controls development, project certification) Provision of technicians (field, mechanical, instrumentation, electrical) Operations Supervision and engineering (all disciplines) Systems integration Testing and commissioning Power Substations Power Distribution Renewables High Voltage (HV) Substations, High Voltage (HV) underground and submarine cables, communication and control systems Distribution networks Renewables, wind, solar Australia New Zealand South East Asia Certified operations training programs Procurement and logistics Direct labour and sub-contractor management Energy management and emission reductions Maintenance planning and scheduling Operations analysis, planning, review, governance and reporting Pre-operations planning Maintenance Contractor management Engineering support Maintenance performance reporting Materials planning Supply Chain & Technical Services Design engineering Electrical engineering Production operations and maintenance management Production scheduling and material requirements planning Recruitment of operations personnel Safety and risk management Specialist engineering services Outage/shutdown and turnaround management Planning, estimating and scheduling Procurement and logistics Repairs Mechanical engineering Pressing Engineering Construction Fabrication Manufacturing Commissioning Operations Maintenance Supply Chain & Technical Services Refurbishments & Upgrades Decommissioning Resources Chemicals Industrial processing Minerals & Metals Oil & Gas Municipal Water & Wastewater Fertilisers, acid plants, explosives, ammonia, nitrates, communication and control systems Pulp mills, food and beverage manufacturing, abattoirs, pharmaceutical plant, tobacco, printing, automotive manufacturing, glass factories, cement, communication and control systems Iron ore, coal, alumina, copper, lead, zinc, silver, gold, nickel, gemstones, uranium, mineral sands, exotic metals and minerals, aluminium, communication and control systems Onshore processing facilities, offshore platforms, floating production storage and off-loading, LNG, distribution pipelines, CSG, communication and control systems Advanced water treatment, desalination, water treatment plants, wastewater treatment, wastewater reuse; primary, secondary and tertiary treatment processes, pump stations, communication and control systems Machining Refurbishments & Upgrades Welding Water Industrial Water & Wastewater Industrial water and wastewater treatment for power stations, mining, oil and gas refineries, pump stations, communication and control systems Design engineering Electrical engineering Machining Decommissioning Compliance inspections and completion documentation Documenting project compliance Environment Estimating and asset evaluations Mechanical engineering Pressing Welding Preparation of best practices for client programs Safety review and monitoring Strategic planning - assessing end use/exit plan options Systems engineering Defence Irrigation & Reticulation Defence Materiel (Naval, Land, Air) Defence Estate Channels, metering systems, flow control systems, pump stations, pipe spooling, communication and control systems Ship refurbishment (Sustainment), ship systems, logistics, port services, materials handling, ship loading, cranes, communication and control systems Fixed plant and equipment, range management, workshops, logistics, security, communication and control systems Nuisance and emission control and monitoring Tender preparation and management Pre-demolition surveys and engineering Turnkey project execution and contract management Our Services UGL 3

4 Engineering UGL s unique in-house design engineering capability combines flexibility with innovation and complete solutions, giving clients customisable options for their project. From concept design, through detailed design and development to simulation, validation and optimisation tasks, UGL delivers solutions tailored to client requirements across every phase of the design process. A single, integrated engineering capability adds considerable value for our clients by avoiding the complications of multiple parties and touch points. A full project team working directly with clients is the shortest route to a more effective outcome. Along the construct, commission and operate paths of project delivery UGL s design engineers drive development of robust, practical and safer designs. To enable the delivery of our design services, Civil and structural engineering Commissioning philosophies and procedures Completions management Constructability reviews and site surveys Design engineering Electrical engineering Instrumentation and controls Manufacturing engineering Mechanical engineering Product development Project controls and governance Systems engineering Our capability includes civil/structural, mechanical and electrical/instrumentation design. UGL performs all mechanical and electrical trades and the majority of commissioning and process proving activities. We develop control methodologies and undertake complex system integration works. The complementary nature of UGL s capabilities means we offer our clients tailored solutions to develop or enhance their asset s performance over its entire life cycle. All our work is delivered in accordance with the International Standard ISO 9001 (Quality Management Systems). 4 UGL Our Services Our Services UGL 5

5 Construction Across Australia, New Zealand, South East Asia and India we employ highly refined systems and procedures to meet client needs in the construction sector. Unlike many others in the construction industry who are reliant on subcontractors, UGL delivers construction services using its own skilled and dedicated workforce, ensuring greater control and mitigation of client risks. To meet client requirements, we deliver construction services under a variety of contract models, including: Construct only Construction (EPC) Construction Management (EPCM) Construction Management only Contractor-led EPCM with direct delivery Design and Construct Engineering only To enable the delivery of our construction services, Civil and Structural engineering Construction and construction management Design engineering Direct labour and subcontractor management Electrical engineering Instrumentation and Controls Mechanical engineering Procurement and logistics Project and work pack management Project planning, governance and reporting Systems engineering Technology integration Engineering Procurement Engineering Procurement Supply and Construct Our direct construction capabilities includes civil work, structural piping, mechanical and electrical equipment and instrumentation. 6 UGL Our Services Our Services UGL 7

6 Fabrication UGL is ideally placed for fabrication delivery utilising in-house workshop capabilities and partnering with external facilities to provide the optimal solution for any situation. We can make use of our established international supply chain network to minimise both costs and delivery time. From several strategically placed sites around Australia, UGL provides a full range of fabrication, field welding qualification and quality control services. These are supported by established systems and expertise, allowing us to offer clients a full end-to-end solution, inclusive of design, detailing, fabrication, machining, site installation, and field services. To enable the delivery of our fabrication services, Design engineering Electrical engineering Machining Mechanical engineering Pressing Welding Facilities in Henderson (WA), Bassendean (WA), Ballarat (VIC), Newcastle (NSW), Gladstone, Mackay and Townsville (QLD) and Kolkata, India (as a partner in the UGL Texmaco joint venture), offer fabricated structural steelwork, piping, pipe spooling, pressure vessels, heat exchangers, tankage, mechanical equipment and general industrial products in all materials. Our facilities can fabricate structural steelwork, piping, pressure vessels, tanks, mechanical equipment and general industrial products in all materials. The workshops lifting requirements are serviced by overhead cranage and supported by a fleet of mobile cranes. The facilities supply both on-site and off-site end-to-end service. The facilities provide clients with total flexibility to undertake a variety of manufacturing activities. UGL has the skills, expertise and equipment to cater for client s manufacturing needs. 8 UGL Our Services Our Services UGL 9

7 Manufacturing UGL s portfolio of manufactured products sets the benchmark in performance, reliability, flexibility and profitability. Our experience combines manufacturing, integration, operations and support capability giving us the ability to design products to meet the most demanding user requirements. We continually invest in our manufacturing capabilities and employ LEAN production methodologies to reduce lead times, lower cost and deliver consistently high quality. Our manufacturing capability benefits from our highly experienced and long established engineering and assembly skills. From our leading production facility in Newcastle, New South Wales to Henderson, Western Australia, we deliver depth of capability across a range of sectors. To enable the delivery of our manufacturing services, Assembly Design engineering Manufacturing engineering Mechanical engineering Original Equipment Manufacturer (OEM) and contractor management Procurement and logistics Project planning, governance and reporting Systems engineering Technology integration During a forty-year period UGL s manufacturing capability in rail has delivered over 600 high performance GE locomotives to resources and freight haulage clients; supplied over 1,000 double-deck passenger rail cars to RailCorp for use on the Sydney metropolitan transport network; and delivered in excess of 8,000 custom-built freight wagons to public and private enterprise. UGL has manufactured for major metropolitan networks a range of rail system products including Solid State Interlocking units, LED signals, signalling equipment and traction switchgear equipment. 10 UGL Our Services Our Services UGL 11

8 Commissioning Commissioning is a critical stage in the life of any facility. A series of vital checks prior to on-stream operation, thorough commissioning services will mitigate project risk and help achieve performance goals right from the start. The ultimate goal of new infrastructure is to operate as planned from day one. At UGL, it s our job to prove the integrity of all systems, identifying and fine-tuning design and construction to achieve optimal results for our clients. UGL s complete in-house commissioning capability is there to ensure these new assets and critical interfaces comply with the original design specification. The benefit for operators comes from UGL s expanded knowledge and experience in addressing those issues rarely encountered during typical daily usage. Clients benefit from the training provided which up-skill staff to underpin an operation s long-term success. To enable the delivery of our commissioning services, Certification and handover Consulting (project controls development, project certification) Provision of technicians (field, mechanical, instrumentation, electrical) Supervision and engineering (all disciplines) Systems integration Testing and commissioning The safe and efficient operation of every facility is our goal. UGL takes complete responsibility for commissioning, whether we start in the engineering office, provide expertise in the fabrication yard, or mobilise to a remote area. From high-performance locomotives to cleaner and more efficient power stations, advanced water treatment plants and robust mining equipment, our commissioning capabilities span a wide variety of sectors. 12 UGL Our Services Our Services UGL 13

9 Operations UGL ensures the smooth operation of newly acquired assets after project delivery. Our trained technicians, proven operational systems and processes, and diverse experience in asset management are tailored to meet exacting availability expectations and provide optimal outcomes for asset owners. Our philosophy is to assume full operational responsibility, share our knowledge and work collaboratively with clients to deliver maximum availability and reliability, process integrity, increased safety and sustainability, and reduced life cycle cost and risk. Our operations people have the technical expertise to tackle complex challenges and to do so safely and efficiently. UGL can provide highly trained personnel for rail infrastructure, road systems and water treatment, including teams for HSE & emergency management. To enable the delivery of our operations services, Certified operations training programs Direct labour and subcontractor management Energy management and emissions reduction Maintenance planning and scheduling Operations analysis, planning, review, governance and reporting Pre-operations planning Procurement and logistics Production O&M management Production scheduling and material requirements planning Recruitment of operations personnel Safety and risk management Specialist engineering services 14 UGL Our Services Our Services UGL 15

10 Maintenance UGL s best practice maintenance capability can be used to lower costs, reduce operational risk and improve asset reliability and safety. Our portfolio of through-life support services facilitates preventative maintenance activities, major overhauls, modifications and heavy repairs. UGL can work closely with clients to set performance targets and implement management and maintenance programs. The UGL approach emphasises the maintenance of assets to yield their maximum service life. Our experience as manufacturers of industrial equipment and builders of multi-sector infrastructure have enriched more than three decades of maintenance work in close collaboration with operators and asset owners. To enable the delivery of our maintenance services, Contractor management Engineering support Maintenance performance reporting Materials planning Outage/shutdown and turnaround management Planning, estimating and scheduling Procurement and logistics Repairs UGL holds long-term maintenance contracts with a variety of blue-chip clients who value partnering with an experienced and trusted maintenance provider. We work to optimise asset value and deliver improved maintenance processes and capability. 16 UGL Our Services Our Services UGL 17

11 Supply Chain and Technical Services From an extensive range of spare parts, expertise in warehousing and logistics, to technical and support services, UGL is committed to achieving high levels of asset availability and reliability for our clients. UGL s supply chain and technical services offering are key elements that feed into strategic maintenance and component replacement, installation, technical and support activities for our clients. To enable the delivery of our supply chain and technical services, Logistics Parts supply Procurement Product supply and installation (CCTV, LED Lighting) Technical support Warehousing Optimal supply chain performance is essential to the delivery of highly complex infrastructure projects and the success of long-term operations which rely on industrial equipment and products. UGL has extensive experience in warehousing and logistics with distribution hubs strategically placed throughout Australia in order to provide rapid support to clients. Typically, supply performances are measured, analysed and constantly benchmarked to ensure optimal client service is delivered everyday. Our proven multi-disciplinary overhaul and repair services are demonstrated through technology and supply agreements UGL have with Original Equipment Manufacturers (OEMs) which are backed by the company s accredited facilities around the region. In order to deliver this value to clients, our primary focus will always be to meet or exceed their cost, quality and schedule expectations drawing on both domestic and international sources to do so. 18 UGL Our Services Our Services UGL 19

12 Refurbishment and Upgrades Refurbishment allows clients to defer new asset investment cost. Through upgrade, the life cycle of existing plant and equipment is extended. UGL has a wealth of experience in refurbishment and the upgrading of assets. We employ innovative salvage capabilities in restoring used assets to near-original condition and specification. As a manufacturer and builder of infrastructure, we are familiar with the future requirements of multiple industries and we know what matters to operators and asset owners including maximising availability and lowering operating and maintenance costs. Our refurbishment capability supports our clients in achieving their goals with refurbishment solutions precisely matched to meet their actual requirements. Whether an asset needs a complete modernisation, technology retro fit, or component refurbishment, UGL collaborates with clients to devise a customised refurbishment concept. To enable the delivery of our design services, Decommissioning Engineering support Original Equipment Manufacturer (OEM) and contractor management Outage/shutdown and turnaround management Procurement and logistics Testing and commissioning We provide a comprehensive range of outage/shutdown and turnaround services: Detail design Safety engineering Specialist technical services Studies Technical integrity Technical support and design 20 UGL Our Services Our Services UGL 21

13 Decommissioning UGL delivers a range of end-of-life asset services including the decommissioning of assets in support of strategic long-term infrastructure objectives. All infrastructure assets have finite economic lives. UGL has the capability to restore client sites to greenfield status in a safe, cost effective and environmentally conscious manner. For rail products and industrial equipment, UGL offers decommissioning and disassembly processing to optimise an asset s recycling potential. Responsible waste removal and disposal is another example of our environmental strategy at work. At asset life end, UGL can support client succession and renewal strategies as part of our whole-of-life offering. To enable the delivery of decommissioning services, Compliance inspections and completion documentation Documenting project compliance Environment Estimating and asset evaluations HSSE (Health, Safety, Security & Environment) Nuisance and emission control and monitoring Pre-demolition surveys and engineering Preparation of best practices for client programs Safety review and monitoring Strategic planning assessing end use/exit plan options Systems engineering Tender preparation and management Turnkey project execution and contract management Waste management review and record-keeping 22 UGL Our Services Our Services UGL 23

14 Asset Management Over the past two decades, UGL has successfully developed a core capability in asset management methodologies and practices. Our capability has enabled clients to increase asset availability, reliability and safety performance and provide a better service to their own end-clients. Given a clear understanding of the strategic objectives and vision of the client, UGL will deliver a wide range of lifecycle asset support services for managing the design, build, maintenance, modification and disposal of assets, optimising asset performance and maximising whole-of-life asset value. After the delivery of a newly acquired asset, UGL provides comprehensive through-life solutions to help clients maximise competitiveness and profitability enabling long-term operational success. Whatever the application, our offerings will meet the requirements for efficiency, reliability and environmental compatibility, providing lower life cycle costs and the best possible return on investment. To enable delivery of whole-of-life asset management services, UGL has advanced capabilities in: Engineering Construction Fabrication Manufacturing Commissioning Operations Maintenance Supply Chain & Technical Services Refurbishments & Upgrades Decommissioning UGL works closely with clients to set performance targets and to implement management and maintenance programs as a part of our portfolio of asset management tools. Where possible, UGL employs a system maintenance perspective, an approach which emphasises the work needed to maintain our clients assets in a condition that allows it to reach its maximum service potential. This is achieved through a complete system diagnosis and the proactive integration of all maintenance elements. 24 UGL Our Services Our Services UGL 25

15 Project Delivery & Implementation Corporate Directory Robust project delivery underpins UGL s ability to effectively deliver projects across all of the sectors in which we operate. Drawing on our extensive experience in successfully completing complex projects and utilising a specialised suite of integrated project management tools, UGL partners with clients to ensure their objectives are met in the most timely and cost effective manner. UGL s specialist engineering and project teams provide distinct advantages in driving the most effective project solution. Our teams have complete commitment to on-budget and on-time delivery. Our comprehensive approach will meet challenges such as cost control, schedule adherence, regulatory, safety and environmental compliance, and operational performance. To enable the delivery of our project delivery & implementation services, we have advanced capabilities in: Project systems controls & governance Engineering Construction Fabrication Manufacturing Commissioning Operations Maintenance Supply Chain & Technical Services Refurbishments & Upgrades Decommissioning UGL Level 5, 40 Miller Street Locked Bag 903 North Sydney NSW 2060 Australia P: F: E: uglinfo@ugllimited.com REGISTERED OFFICE UGL LIMITED Level 10, 40 Miller Street North Sydney NSW 2060 Australia P: F: E: uglinfo@ugllimited.com UGL LIMITED ACN NEW ZEALAND PO Box Mt Wellington Highway Auckland 1644 P: F: MALAYSIA Level 11, Menara Citibank 165, Jalan Ampang Kuala Lumpur P: F: SINGAPORE Blk 750 Oasis Chai Chee Road #03-01 Technopark@Chai Chee Singapore Singapore P: F: Our project delivery capability includes the successful delivery of greenfield and brownfield engineering projects across a range of sectors. UGL s flexibility in delivering innovative and complete solutions combined with our unique in-house engineering capability provides for customised options in project execution. SHARE REGISTRY Link Market Services 680 George Street Sydney NSW 2000 Australia P: Overseas: E: registrars@linkmarketservices.com.au This paper stock used in this company profile are manufactured under the environmental management system ISO which ensures all processes involved in production are of the highest environmental standards. FSC Mixed Sources CoC certification ensures fibre is sourced from certified and well managed forests. The printer is FSC and PEFC accredited and follows the chain of custody requirements during the production process. 26 UGL Our Services Our Services UGL 27

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