Bewährte Six Sigma Tools in der Praxis

Size: px
Start display at page:

Download "Bewährte Six Sigma Tools in der Praxis"

Transcription

1 Frankfurt School of Finance & Management 2. ProcessLab-Workshop , 8h Bewährte Six Sigma Tools in der Praxis A. Raab BB Certified GE Commercial Finance

2 Agenda Intro Teaser Vortrag Break Out Sessions Pause Vorstellung der Arbeitsergebnisse Zusammenfassung + / 5 min 20 min 30 min 20 min 20 min 0 min 5 min

3 Six Sigma Tools Process Map Analysis Mood s Median Chi-square Test Design of Experiments Normal probability Plot Control Charts Homogeneity of Variance FMEA Mistake Proofing Pareto Chart Change Management Product Report Run Chart T-Test Fisher Exact Box Plot MSA QFD

4 Q x A = E Change Management Entscheidungsträger Analyse Fahrstuhl Rede Beeinflussungs- Strategie Intrinsische Motivation im Team 00 % INVOLVEMENT Rollen und Verantwortung BBs / MBBs Operating Team Define Measure Analyze Improve Control

5 DMAIC: ein iterativer Prozess Define DEFINE MEASURE Control Measure IMPROVE Improve Analyze ANALYZE

6 Project CTQ Identification Define Team Charter Development High Level Process Map definition VoC Team Charter Prozess in Kontext einbetten C O P I S

7 CTQ Characteristics Selection Measure Performance Standards MSA Operationale Definition MSA Process documentation and Analysis

8 W hy aren t Analyze Process Capability Run Chart Product Report Descriptive Statistics 20 Fishbone Pareto Chart Define Performance Objectives USL = 45 days Identify Variation Sources Descriptive Statistics Defect Rate : > 79% % Confidence Interval for Mu % Confidence Interval for Median Availability to Raising Invoice Anderson-Darling Normality Test A-Squared: P-Value: Mean StDev Variance Skewness Kurtosis N Minimum st Quartile Median 3rd Quartile Maximum 62,469 34,665 57,000 4,470 0,000 7, ,593 62,77 2,2693 6, ,000 49,500 62,000 82, ,000 95% Confidence Interval for Mu 80,699 95% Confidence Interval for Sigma 47,739 95% Confidence Interval for Median 66,544 Pareto Chart Count Percent Team internally T oo little Too m any tributary knowledge about assignments (Statistic ) other arear s A pp le/ IT S 2 Te chno logy C us tom er C om m u nica tion / Residuals not No Transparency of T ran sp are nc y co rres po nd ing (file other Portfolios vs. pm s) Tim e consum ing W e a re so lely E ot Backlog (Tem ps / W ork ) negotiations with rea c tin g: C ustom er doesn t Da ta ba se 4 c u stom e rs 5 react voluntarily C u sto m e r L 0 calls us, not after receiving the Le as in g PMS problems when Backlog +dayly job w e th e offe r co m pre he n sion of b oo kin g on tim e? custom er 4 the custom er T e ch nic al Status 2N Custom er doesn t devices understand leasing C C C o m p u ne t insufficient staffing 5 (E xp la n ation ne ed ) no Asset Plus 2 Report Files are poorly m an ag e d frag m en ted Priority EoT Booking Inc orre ct pro ce ss es 4 in Transaction D ata in P M S M an a ge m en t EoT takes over work of other Departem ents Se arc h in g fo r V alu ation s pro ce ss (Le ga l, R eg is tra tion F ile s incom plete PM S Internal Problem s of Assets Certificates for Cars ) 3 D ata (o the r D ep artm e nts) elab ora te "S tra ig h ten ou t" M iss in g ha nd lin g m istakes of memo s in file Invoices allegedly oth ers 2 Sales people aren t received by C om p un et influence the Policy Structure Operations 2 Process a nd file e xis ting arre ars on accounts m anagement In voic e- a nd Templates in general No Asset Mnt S yst em 3 Various IT System s touch transaction several times Request for offer com es 8 m ths. be fore E ot (too ea rly ) W hy aren t contracts dealt w ith in due tim e of E ot an d promptly booked on the System? A B C D E F G Defect H other Departements Data Situation Processing Process Count Percent Cum % 56 72,7 72,7 6 7,8 80,5 5 6,5 87,0 3 3,9 90,9 2 2,6 93,5,3 94,8,3 96, 3 3,9 00,0

9 Potential Cause Screening Improve Discover Relationship Betw. Variables Establish operating Tolerances Mood s Median Homogeneity of Variance Regression Chi-square X Variable Description Significant? Test P-Value Comments Appendix

10 MSA on X s Control Chart Control Plan FMEA Take Away Individual Value I and MR Chart for Lease Termin by timing Control Process Capability Percent 3,0SL=9, X=-7,883-3,0SL=-24,95 Process Control Implementation Normal Probability Plot for Lease Termin By status -00 Tar get 0 Data Subgroup Moving Range ,0SL=20,97 R=6,48-3,0SL=0,00E+00

11 Break Out Activity Haben Sie ein Lieblings-Tool? 2. Welches Tool haben Sie wo und mit welchem Erfolg eingesetzt? 3. Tools, die Sie noch nie verwendet haben?

12 Agenda Intro Teaser Vortrag Break Out Sessions Pause Vorstellung der Arbeitsergebnisse Zusammenfassung + / 5 min 20 min 30 min 20 min 20 min 0 min 5 min

13 +

Six Sigma Application in Health Care

Six Sigma Application in Health Care Six Sigma Application in Health Care Expediting Nursing Home Discharges in a Community Hospital Long Island Chapter of American Society for Quality Carolyn Sweetapple, R.N., C.P.A. Six Sigma Master Black

More information

Six Sigma at Volvo CE

Six Sigma at Volvo CE Si Sigma at Volvo CE Anders Fundin Adjunct Professor Quality Technology and Management Global Manager Continuous Improvement Volvo CE, Sales & Marketing April 17 2013 Operational Development (OD) vs. Si

More information

E M C P e r f o r m a n c e R e q u i r e m e n t s C o m p o n e n t s

E M C P e r f o r m a n c e R e q u i r e m e n t s C o m p o n e n t s D a i m l e r C h r y s l e r D C -1 0 6 1 4 J o i n t E n g i n e e r i n g S t a n d a r d D a t e P u b l i s h e d : 2 0 0 5-03 C h r y s l e r C a t e g o r y : L -2 T ot a l N o. of Pa g e s ( I

More information

Models of Natural Language In modeling English (or another natural language) we ignore meaning and even grammar. That is, we ignore semantics.

Models of Natural Language In modeling English (or another natural language) we ignore meaning and even grammar. That is, we ignore semantics. Models of Natural Language In modeling English (or another natural language) we ignore meaning and even grammar. That is, we ignore semantics. Instead, we treat English as being the result of some random

More information

DMAIC PHASE REVIEW CHECKLIST

DMAIC PHASE REVIEW CHECKLIST Project Name Project Lead Champion Kick-Off Date: _mm / dd / yyyy Project CTQ & Target D-M-A-I-C: DEFINE Project Identification: Big Y linkage identified Customer(s) & Customer type identified Voice of

More information

T e s t e xp re s s i o n B o d y o f i f E xi t F i g u re 1 - F l o w c h art o f th e i f s tate m M u l ti S tate m s i n th e i f B o d y : L ik

T e s t e xp re s s i o n B o d y o f i f E xi t F i g u re 1 - F l o w c h art o f th e i f s tate m M u l ti S tate m s i n th e i f B o d y : L ik MQL4 COURSE By Coders guru w w w. f orex -t sd. c om -6- Loops & Decisions Part 2 ---------------------------- We l c o m e t o t h e s ix t h l e s s o n in m y c o u r s e a b o u t M Q L 4. I h o pe

More information

Lean Six Sigma Greenbelt Course 9303; 5 days, Instructor-led

Lean Six Sigma Greenbelt Course 9303; 5 days, Instructor-led Lean Six Sigma Greenbelt Course 9303; 5 days, Instructor-led Course Description This course covers basic DMAIC (Define, Measure, Analyze, Improve and Control) Six Sigma principles and tools, as well as

More information

AN EVALUATION OF SHORT TERM TREATMENT PROGRAM FOR PERSONS DRIVING UNDER THE INFLUENCE OF ALCOHOL 1978-1981. P. A. V a le s, Ph.D.

AN EVALUATION OF SHORT TERM TREATMENT PROGRAM FOR PERSONS DRIVING UNDER THE INFLUENCE OF ALCOHOL 1978-1981. P. A. V a le s, Ph.D. AN EVALUATION OF SHORT TERM TREATMENT PROGRAM FOR PERSONS DRIVING UNDER THE INFLUENCE OF ALCOHOL 1978-1981 P. A. V a le s, Ph.D. SYNOPSIS Two in d ep en d en t tre a tm e n t g ro u p s, p a r t ic ip

More information

1.- L a m e j o r o p c ió n e s c l o na r e l d i s co ( s e e x p li c a r á d es p u é s ).

1.- L a m e j o r o p c ió n e s c l o na r e l d i s co ( s e e x p li c a r á d es p u é s ). PROCEDIMIENTO DE RECUPERACION Y COPIAS DE SEGURIDAD DEL CORTAFUEGOS LINUX P ar a p od e r re c u p e ra r nu e s t r o c o rt a f u e go s an t e un d es a s t r e ( r ot u r a d e l di s c o o d e l a

More information

B y R us se ll E ri c Wr ig ht, DV M. M as te r of S ci en ce I n V et er in ar y Me di ca l Sc ie nc es. A pp ro ve d:

B y R us se ll E ri c Wr ig ht, DV M. M as te r of S ci en ce I n V et er in ar y Me di ca l Sc ie nc es. A pp ro ve d: E ff ec ts o f El ec tr ic al ly -S ti mu la te d Si lv er -C oa te d Im pl an ts a nd B ac te ri al C on ta mi na ti on i n a Ca ni ne R ad iu s Fr ac tu re G ap M od el B y R us se ll E ri c Wr ig ht,

More information

H ig h L e v e l O v e r v iew. S te p h a n M a rt in. S e n io r S y s te m A rc h i te ct

H ig h L e v e l O v e r v iew. S te p h a n M a rt in. S e n io r S y s te m A rc h i te ct H ig h L e v e l O v e r v iew S te p h a n M a rt in S e n io r S y s te m A rc h i te ct OPEN XCHANGE Architecture Overview A ge nda D es ig n G o als A rc h i te ct u re O ve rv i ew S c a l a b ili

More information

Universally Accepted Lean Six Sigma Body of Knowledge for Green Belts

Universally Accepted Lean Six Sigma Body of Knowledge for Green Belts Universally Accepted Lean Six Sigma Body of Knowledge for Green Belts The IASSC Certified Green Belt Exam was developed and constructed based on the topics within the body of knowledge listed here. Questions

More information

Unit 1: Introduction to Six Sigma I

Unit 1: Introduction to Six Sigma I Unit 1: Introduction to Six Sigma I Six Sigma & its Goals Six Sigma as a Performance Measure, Problem Solving Tool, & Management Philosophy Problem Solving Tools Used in Six Sigma & its Evolution Variation

More information

I n la n d N a v ig a t io n a co n t r ib u t io n t o eco n o m y su st a i n a b i l i t y

I n la n d N a v ig a t io n a co n t r ib u t io n t o eco n o m y su st a i n a b i l i t y I n la n d N a v ig a t io n a co n t r ib u t io n t o eco n o m y su st a i n a b i l i t y and KB rl iak s iol mi a, hme t a ro cp hm a5 a 2k p0r0o 9f i,e ls hv oa nr t ds eu rmv oedye l o nf dae cr

More information

Enterprise Data Center A c h itec tu re Consorzio Operativo Gruppo MPS Case S t u d y : P r o g et t o D i sast er R ec o v er y Milano, 7 Febbraio 2006 1 Il G r u p p o M P S L a B a n c a M o n t e d

More information

Workload Management Services. Data Management Services. Networking. Information Service. Fabric Management

Workload Management Services. Data Management Services. Networking. Information Service. Fabric Management The EU D a t a G r i d D a t a M a n a g em en t (EDG release 1.4.x) T h e Eu ro p ean Dat agri d P ro j ec t T eam http://www.e u - d a ta g r i d.o r g DataGrid is a p ro j e c t f u n de d b y th e

More information

Lean Six Sigma Public Training Courses (Open enrolment)

Lean Six Sigma Public Training Courses (Open enrolment) Lean Six Sigma Public Training Courses (Open enrolment) Black Belt Training Course Overview and Syllabus For further information, including course dates and costs, contact us at: Web: www.qsbc.co.uk E-mail:

More information

Unit 1: Introduction to Quality Management

Unit 1: Introduction to Quality Management Unit 1: Introduction to Quality Management Definition & Dimensions of Quality Quality Control vs Quality Assurance Small-Q vs Big-Q & Evolution of Quality Movement Total Quality Management (TQM) & its

More information

1 SAMPLE SIGN TEST. Non-Parametric Univariate Tests: 1 Sample Sign Test 1. A non-parametric equivalent of the 1 SAMPLE T-TEST.

1 SAMPLE SIGN TEST. Non-Parametric Univariate Tests: 1 Sample Sign Test 1. A non-parametric equivalent of the 1 SAMPLE T-TEST. Non-Parametric Univariate Tests: 1 Sample Sign Test 1 1 SAMPLE SIGN TEST A non-parametric equivalent of the 1 SAMPLE T-TEST. ASSUMPTIONS: Data is non-normally distributed, even after log transforming.

More information

Continuous Improvement Toolkit. Improvement Roadmaps. Continuous Improvement Toolkit.

Continuous Improvement Toolkit. Improvement Roadmaps. Continuous Improvement Toolkit. Continuous Improvement Toolkit Improvement Roadmaps 0 1 2 3 The Continuous Improvement Map Managing Risk FMEA Understanding Performance Check Sheets Data Collection PDPC RAID Log* Risk Assessment* Fault

More information

Put the human back in Human Resources.

Put the human back in Human Resources. Put the human back in Human Resources A Co m p l et e Hu m a n Ca p i t a l Ma n a g em en t So l u t i o n t h a t em p o w er s HR p r o f essi o n a l s t o m eet t h ei r co r p o r a t e o b j ect

More information

SCHOOL PESTICIDE SAFETY AN D IN TEG R ATED PEST M AN AG EM EN T Statutes put into law by the Louisiana Department of Agriculture & Forestry to ensure the safety and well-being of children and school personnel

More information

Lean Six Sigma Green Belt

Lean Six Sigma Green Belt Course Description Lean Six Sigma Green Belt This 2-week hands-on workshop provides participants with the detailed methodology and tools of Lean Six Sigma to lead their organization toward World Class

More information

LEAN SIX SIGMA GREEN BELT CERTIFICATION TRAINING

LEAN SIX SIGMA GREEN BELT CERTIFICATION TRAINING Phone:1-800-81-8078 Email: enquiries@pdtraining.com.my LEAN SIX SIGMA GREEN BELT CERTIFICATION TRAINING Generate a group quote today or register now for the next public course date COURSE LENGTH: 5.0 DAYS

More information

Comparison of EngineRoom (6.0) with Minitab (16) and Quality Companion (3)

Comparison of EngineRoom (6.0) with Minitab (16) and Quality Companion (3) Comparison of EngineRoom (6.0) with Minitab (16) and Quality Companion (3) What is EngineRoom? A Microsoft Excel add in A suite of powerful, simple to use Lean and Six Sigma data analysis tools Built for

More information

ACE-1/onearm #show service-policy client-vips

ACE-1/onearm #show service-policy client-vips M A C E E x a m Basic Load Balancing Using O ne A r m M ode w it h S ou r ce N A T on t h e C isco A p p licat ion C ont r ol E ngine Goal Configure b a s ic l oa d b a l a nc ing (L a y er 3 ) w h ere

More information

Lean Six Sigma Public Training Courses (Open enrolment)

Lean Six Sigma Public Training Courses (Open enrolment) Lean Six Sigma Public Training Courses (Open enrolment) Green Belt Training Course Overview and Syllabus For further information, including course dates and costs, contact us at: Web: www.qsbc.co.uk E-mail:

More information

Lean Six Sigma Certification Specification

Lean Six Sigma Certification Specification Lean Six Sigma Certification Specification BSI Lean Six Sigma Certification Specification Introduction BSI Lean Six Sigma Certification is an opportunity to prove that the skills you have developed through

More information

W Cisco Kompetanse eek end 2 0 0 8 SMB = Store Mu ll ii gg hh eter! Nina Gullerud ng ulleru@ c is c o. c o m 1 Vår E n t e r p r i s e e r f a r i n g... 2 S m å o g M e llo m s t o r e B e d r i f t e

More information

BODY OF KNOWLEDGE CERTIFIED SIX SIGMA YELLOW BELT

BODY OF KNOWLEDGE CERTIFIED SIX SIGMA YELLOW BELT BODY OF KNOWLEDGE CERTIFIED SIX SIGMA YELLOW BELT The topics in this Body of Knowledge include additional detail in the form of subtext explanations and the cognitive level at which test questions will

More information

7' RICOCHET SHUFFLEBOARD TABLE

7' RICOCHET SHUFFLEBOARD TABLE 7' RICOCHET SHUFFLEBOARD TABLE ASSEM BLYL INSTRUCTIONS NG1201 THANK Y OU! Th a n k yo u f o r p u r ch a si n g t h i s p r o d u ct. We w o r k a r o u n d t h e cl o ck a n d a r o u n d t h e g l o

More information

Lean Six Sigma Black Belt-EngineRoom

Lean Six Sigma Black Belt-EngineRoom Lean Six Sigma Black Belt-EngineRoom Course Content and Outline Total Estimated Hours: 140.65 *Course includes choice of software: EngineRoom (included for free), Minitab (must purchase separately) or

More information

Training for people in Polku or Bridge Program. Lean Six Sixma Green Belt (LSS GB)

Training for people in Polku or Bridge Program. Lean Six Sixma Green Belt (LSS GB) Training for people in Polku or Bridge Program Lean Six Sixma Green Belt (LSS GB) Lean Six Sixma Green Belt (LSS GB) Training is in Finnish or English Language This training develops people into team leaders

More information

118% ( n = 5). Th is m e thod is conven ien t, rap id and accu ra te. It is read ily app lied to the qua li2

118% ( n = 5). Th is m e thod is conven ien t, rap id and accu ra te. It is read ily app lied to the qua li2 2010 2 Vo l. 28 N o. 2 Feb rua ry 2010 C h inese J ou rna l of Ch rom a tography 204 208 DO I: 10. 3724 /SP. J. 1123. 2010. 00204 C 4 3,, (, 453003) : C C 4, S inoch rom OD S2B P (416 mm 200 mm, 5 m ),

More information

Campus Sustainability Assessment and Related Literature

Campus Sustainability Assessment and Related Literature Campus Sustainability Assessment and Related Literature An Annotated Bibliography and Resource Guide Andrew Nixon February 2002 Campus Sustainability Assessment Review Project Telephone: (616) 387-5626

More information

Lean Six Sigma Black Belt

Lean Six Sigma Black Belt Lean Six Sigma Black Belt The core role of the Black Belt is to lead significant LSS projects and their remit often includes coaching Green Belts and supporting Project Champions. This training programme

More information

UNDERSTANDING FLOW PROCESSING WITHIN THE CISCO ACE M ODULE Application de liv e r y pr odu cts can distr ib u te tr af f ic to applications and w e b se r v ice s u sing v ar y ing le v e ls of application

More information

EM EA. D is trib u te d D e n ia l O f S e rv ic e

EM EA. D is trib u te d D e n ia l O f S e rv ic e EM EA S e c u rity D e p lo y m e n t F o ru m D e n ia l o f S e rv ic e U p d a te P e te r P ro v a rt C o n s u ltin g S E p p ro v a rt@ c is c o.c o m 1 A g e n d a T h re a t U p d a te IO S Es

More information

C o a t i a n P u b l i c D e b tm a n a g e m e n t a n d C h a l l e n g e s o f M a k e t D e v e l o p m e n t Z a g e bo 8 t h A p i l 2 0 1 1 h t t pdd w w wp i j fp h D p u b l i c2 d e b td S t

More information

Lean Six Sigma Black Belt (13 days)

Lean Six Sigma Black Belt (13 days) Lean Six Sigma Black Belt (13 days) Overview - ProgressivEdge Lean Six Sigma Black Belt (LSS BB) training and certification develops LSS BB practitioners that are prepared to apply the LSS tools and deliver

More information

Application Note: Cisco A S A - Ce r t if ica t e T o S S L V P N Con n e ct ion P r of il e Overview: T h i s a p p l i ca ti o n n o te e x p l a i n s h o w to co n f i g u r e th e A S A to a cco m

More information

With Rejoicing Hearts/ Con Amor Jovial. A Fm7 B sus 4 B Cm Cm7/B

With Rejoicing Hearts/ Con Amor Jovial. A Fm7 B sus 4 B Cm Cm7/B for uli With Rejoic Herts/ on mor ol dition # 10745-Z1 ime ortez Keyord ccompniment y effy Honoré INTRO With energy ( = c 88) Keyord * m7 B sus 4 B 7/B mj 9 /B SMPL B 7 *Without percussion, egin he 1995,

More information

Lean Six Sigma Training

Lean Six Sigma Training Six Sigma was developed by Motorola to deliver exceptionally reliable pagers and electronic equipment to compete with the Japanese in the 1980s. General Electric adopted the approach training all employees

More information

STEEL PIPE NIPPLE BLACK AND GALVANIZED

STEEL PIPE NIPPLE BLACK AND GALVANIZED Price Sheet CWN-616 Effective June 06, 2016 Supersedes CWN-414 A Member of The Phoenix Forge Group CapProducts LTD. Phone: 519-482-5000 Fax: 519-482-7728 Toll Free: 800-265-5586 www.capproducts.com www.capitolcamco.com

More information

First A S E M R e c to rs C o n f e re n c e : A sia E u ro p e H ig h e r E d u c a tio n L e a d e rsh ip D ia l o g u e Fre ie U n iv e rsitä t, B e rl in O c to b e r 2 7-2 9 2 0 0 8 G p A G e e a

More information

Unit 16 : Software Development Standards O b jec t ive T o p r o v id e a gu ide on ho w t o ac h iev e so f t wa r e p r o cess improvement through the use of software and systems engineering standards.

More information

The Business Case for D om aink ey s I d ent ified M ail Andy Spillane V ic e P r es ident, Y ah o o! M February 13, 2006 ail 1 Fighting Spam & Email Abuse R eq uir es a M ulti-fac eted Appr o ac h DomainKeys

More information

G ri d m on i tori n g w i th N A G I O S (*) (*) Work in collaboration with P. Lo Re, G. S av a and G. T ortone WP3-I CHEP 2000, N F N 10.02.2000 M e e t i n g, N a p l e s, 29.1 1.20 0 2 R o b e r 1

More information

Certified Six Sigma Yellow Belt

Certified Six Sigma Yellow Belt Certified Six Sigma Yellow Belt Quality excellence to enhance your career and boost your organization s bottom line asq.org/cert The Global Voice of Quality TM Certification from ASQ is considered a mark

More information

Quality Guideline. European Six Sigma Club - Deutschland e.v. Education. Six Sigma Green Belt Minimum Requirements. Training

Quality Guideline. European Six Sigma Club - Deutschland e.v. Education. Six Sigma Green Belt Minimum Requirements. Training Quality Guideline European Six Sigma Club - Deutschland e.v. Education European Six Sigma Club Deutschland e.v. Telefon +49 (0)911 46 20 69 56 Telefax +49 (0)911 46 20 69 57 E-Mail essc@sixsigmaclub.de

More information

Overview of Spellings on www.spellzoo.co.uk

Overview of Spellings on www.spellzoo.co.uk Overview of Spellings on www.spellzoo.co.uk Year 1 Set 1: CVC words Set 2: CVC and CCVC words Set 3: CVC, CCVC and CCVCC words Set 4: Words containing 'ch', 'sh', 'th' and 'wh' Set 5: Words ending in 'll',

More information

Learning Objectives Lean Six Sigma Black Belt Course

Learning Objectives Lean Six Sigma Black Belt Course Learning Objectives Lean Six Sigma Black Belt Course The overarching learning objective of this course is to develop a comprehensive set of skills that will allow you to function effectively as a Six Sigma

More information

Competency Unit: Exemplar Global SSG Six Sigma Green Belt

Competency Unit: Exemplar Global SSG Six Sigma Green Belt Competency : Exemplar Global SSG Six Sigma Green Belt Effective date: March 2014 Please visit: www.exemplarglobal.org for your region s Principal Office contact details. Email: info@exemplarglobal.org

More information

Outline Presentation Why S c i r u s S c i r u s V a l u e C ha i n A d d e d v a l u e f o r E S a n d s c i e n t i f i c c o m m u n i t y

Outline Presentation Why S c i r u s S c i r u s V a l u e C ha i n A d d e d v a l u e f o r E S a n d s c i e n t i f i c c o m m u n i t y Searching the Scientific Web: s & T d s m m u Sciru he ad ed benefits fo r the cientific co nity Femke Markus S r. P ro d uc t Man ag er S c i rus 1 8 O c t o b er 2 0 0 2, C E R N, G en ev a Outline Presentation

More information

the fastest, easiest and least expensive solution for multi-component injection moulding

the fastest, easiest and least expensive solution for multi-component injection moulding the fastest, easiest and least expensive solution for multi-component injection moulding Co m pet en t p a r tner Oldenburg Auetal Neuss Hanau Heidelberg Frankfurt Herzogenaurach Ulm WINDSOR has sp ec

More information

PSTN. Gateway. Switch. Supervisor PC. Ethernet LAN. IPCC Express SERVER. CallManager. IP Phone. IP Phone. Cust- DB

PSTN. Gateway. Switch. Supervisor PC. Ethernet LAN. IPCC Express SERVER. CallManager. IP Phone. IP Phone. Cust- DB M IPCC EXPRESS Product Solution (IPCC - IP Co n t a c t Ce n t e r ) E i n f ü h r u n g Ü b e r h u nd e r t M il l io ne n N u t ze r - P r o g no s e n zu f o l g e w e r d e n e s in d ie s e m J ah

More information

Continuous Improvement Toolkit. Scatter Plots. Continuous Improvement Toolkit.

Continuous Improvement Toolkit. Scatter Plots. Continuous Improvement Toolkit. Continuous Improvement Toolkit Scatter Plots The Continuous Improvement Map Managing Risk FMEA Understanding Performance Check Sheets Data Collection PDPC RAID Log* Risk Assessment* Fault Tree Analysis

More information

BMC ITSM Suite - nabité skúsenosťami. Juraj Izák, 13.10.2011

BMC ITSM Suite - nabité skúsenosťami. Juraj Izák, 13.10.2011 BMC ITSM Suite - nabité skúsenosťami Juraj Izák, 13.10.2011 MATERNA GmbH 2011 www.materna.com 1 Presenter Name Function E-mail Telephone Fax Mobile Ing. Juraj Izák Senior Consultant juraj.izak@materna.com

More information

AGILE Burndown Chart deviation - Predictive Analysis to Improve Iteration Planning

AGILE Burndown Chart deviation - Predictive Analysis to Improve Iteration Planning AGILE Burndown Chart deviation - Predictive Analysis to Improve Iteration Planning A. Mr. Dhruba Jyoti Chaudhuri 1, B. Ms. Aditi Chaudhuri 2 1 Process Excellence Group, Tata Consultancy Services (TCS)

More information

W Regional Cooperation in the Field of A u tom otiv e E ngineering in S ty ria Dr. Peter Riedler 2 9.1 1.2 0 1 1 i e n GmbH Graz B u s ines s S trategy S ty ria 2 0 2 0 H is tory 1 9 9 4 1 9 9 5 1 9 9

More information

Minimization Of Rewok In Belt Industry Using Dmaic

Minimization Of Rewok In Belt Industry Using Dmaic Minimization Of Rewok In Belt Industry Using Dmaic Anup A.Junankar1, P.N Shende2 1PG Student, 2 Department of Mechanical Engineering, 1,2Y.C.C. Engineering College, Nagpur, India Email : 1anup87junankar@yahoo.comX

More information

D The Joint Master of Science eg ree C ou rse in V eterinary P u b l ic H eal th ( MScVPH), F U -C MU Dr. L e rt ra k S ri k i t j a k a rn R e g i o n a l C e n t re f o r V e t e ri n a ry P u b l i

More information

4. DESCRIPTIVE STATISTICS. Measures of Central Tendency (Location) Sample Mean

4. DESCRIPTIVE STATISTICS. Measures of Central Tendency (Location) Sample Mean 4. DESCRIPTIVE STATISTICS Descriptive Statistics is a body of techniques for summarizing and presenting the essential information in a data set. Eg: Here are daily high temperatures for Jan 6, 29 in U.S.

More information

Six Sigma Continuous Improvement

Six Sigma Continuous Improvement Chapter 4 Six Sigma Continuous Improvement The signifi cant problems we face cannot be solved at the same level of thinking we were at when we created them. Albert Einstein 4.1 SIX SIGMA CONTINUOUS IMPROVEMENT

More information

Software Quality Requirements and Evaluation, the ISO 25000 Series

Software Quality Requirements and Evaluation, the ISO 25000 Series Pittsburgh, PA 15213-3890 Software Quality Requirements and Evaluation, the ISO 25000 Series PSM Technical Working Group February 2004 Dave Zubrow Sponsored by the U.S. Department of Defense Background

More information

CORRUPTION RISK MANAGEMENT (CRM)

CORRUPTION RISK MANAGEMENT (CRM) CORRUPTION RISK MANAGEMENT (CRM) There is no denying of the fact that agencies, irrespective of their nature and size, are all exposed to corruption risks. These risks, if not managed appropriately can

More information

T h is do c u m e nt r e f e r s to F a st E th e r C h a nne l, G ig a b it E th e r C h a nne l, p o r t c h a nne l a nd p o r t g r o u p w ith a

T h is do c u m e nt r e f e r s to F a st E th e r C h a nne l, G ig a b it E th e r C h a nne l, p o r t c h a nne l a nd p o r t g r o u p w ith a Understanding L ay er 3 Eth erch annel S u p p o rt o n th e Cisc o I ntegrated S erv ic es R o u ter T h e p u r p o se o f th is do c u m e nt is to e x p l a in C isc o Inte g r a te d S e r v ic e

More information

Understanding, Modelling and Improving the Software Process. Ian Sommerville 1995 Software Engineering, 5th edition. Chapter 31 Slide 1

Understanding, Modelling and Improving the Software Process. Ian Sommerville 1995 Software Engineering, 5th edition. Chapter 31 Slide 1 Process Improvement Understanding, Modelling and Improving the Software Process Ian Sommerville 1995 Software Engineering, 5th edition. Chapter 31 Slide 1 Process improvement Understanding existing processes

More information

An example ANOVA situation. 1-Way ANOVA. Some notation for ANOVA. Are these differences significant? Example (Treating Blisters)

An example ANOVA situation. 1-Way ANOVA. Some notation for ANOVA. Are these differences significant? Example (Treating Blisters) An example ANOVA situation Example (Treating Blisters) 1-Way ANOVA MATH 143 Department of Mathematics and Statistics Calvin College Subjects: 25 patients with blisters Treatments: Treatment A, Treatment

More information

Progress Monitoring. Document units and lessons used for intervention, the date span of instruction, test results, and observations.

Progress Monitoring. Document units and lessons used for intervention, the date span of instruction, test results, and observations. Progress Monitoring Document units and lessons used for intervention, the date span of instruction, test results, and observations. Form Form Dates A B Observation Unit 1 Letter Names 1 2 3 4 5 6 7 8 9

More information

Lean Six Sigma Green Belt

Lean Six Sigma Green Belt Lean Six Sigma Green Belt This programme provides the route to attaining benchmark British Quality Foundation Green Belt Certification but is equally for delegates who simply want to find out in detail

More information

Proficiency Testing with FAPAS. Understanding PT Statistics Ken Mathieson Senior Proficiency Analyst

Proficiency Testing with FAPAS. Understanding PT Statistics Ken Mathieson Senior Proficiency Analyst Proficiency Testing with FAPAS Understanding PT Statistics Ken Mathieson Senior Proficiency Analyst Statistics?! Where you want to go? If you don t know where you are going, you won t get there! The International

More information

Black Belt Curriculum (this workshop can also be conducted on-site, subject to price change and number of participants)

Black Belt Curriculum (this workshop can also be conducted on-site, subject to price change and number of participants) Notes: Instructors and dates are subject to change depending upon availability of instructors. 1. We use Mini-Tab in this workshop. Mini-tab is available for free trail for 30 days and MUST be run on a

More information

Charleston Area Medical Center (CAMC) is the largest hospital

Charleston Area Medical Center (CAMC) is the largest hospital TRENDS FROM THE FIELD Patient Access and Clinical Efficiency Improvement in a Resident Hospital based Women s Medicine Center Clinic Stephen H. Bush, MD; Michael R. Lao, MD; Kathy L. Simmons, RN; Jeff

More information

TRENDnetVIEW App (Android)

TRENDnetVIEW App (Android) Installation Ta p o n th e P la y S tore ico n to d o w n lo a d a n d in sta ll T R E N D n e tv IE W a p p. O n ce in sta lle d ta p the TRENDnetVIEW icon to open up the app. N ote : A n d ro id O S

More information

Course Overview Lean Six Sigma Green Belt

Course Overview Lean Six Sigma Green Belt Course Overview Lean Six Sigma Green Belt Summary and Objectives This Six Sigma Green Belt course is comprised of 11 separate sessions. Each session is a collection of related lessons and includes an interactive

More information

SCO TT G LEA SO N D EM O Z G EB R E-

SCO TT G LEA SO N D EM O Z G EB R E- SCO TT G LEA SO N D EM O Z G EB R E- EG Z IA B H ER e d it o r s N ) LICA TIO N S A N D M ETH O D S t DVD N CLUDED C o n t e n Ls Pr e fa c e x v G l o b a l N a v i g a t i o n Sa t e llit e S y s t e

More information

A Six Sigma Approach for Software Process Improvements and its Implementation

A Six Sigma Approach for Software Process Improvements and its Implementation A Six Sigma Approach for Software Process Improvements and its Implementation Punitha Jayaraman, Kamalanathan Kannabiran, and S.A.Vasantha Kumar. Abstract Six Sigma is a data-driven leadership approach

More information

Statistical Process Control (SPC) Training Guide

Statistical Process Control (SPC) Training Guide Statistical Process Control (SPC) Training Guide Rev X05, 09/2013 What is data? Data is factual information (as measurements or statistics) used as a basic for reasoning, discussion or calculation. (Merriam-Webster

More information

«С e n tra l- A s ia n E le c tric - P o w e r C o rp o ra tio n», JS C

«С e n tra l- A s ia n E le c tric - P o w e r C o rp o ra tio n», JS C J o in t - s t o c k c o m p C E N T R A L - A S IA N E L E C T R IC P O W a n y E R C O R P O R A T IO N I n t e r n a l A u d i t P O L IC Y o f J o in t - S t o c k C o m p a n y C E N T R A L - A S

More information

Practice Writing the Letter A

Practice Writing the Letter A Aa Practice Writing the Letter A A a A a Write a in the blank to finish each word. c t re h d Write A in the blank to finish each word. nn US ndy Bb Practice Writing the Letter B B b B l P b Write b in

More information

2. Filling Data Gaps, Data validation & Descriptive Statistics

2. Filling Data Gaps, Data validation & Descriptive Statistics 2. Filling Data Gaps, Data validation & Descriptive Statistics Dr. Prasad Modak Background Data collected from field may suffer from these problems Data may contain gaps ( = no readings during this period)

More information

1. 1 , A POOLO 400T. (O rganoch lo rine pesticides) OCP s. ; 400 mm 10 mm ; OCP s, CH EM SERV ICE GC2ECD : 30 m mm ( i.

1. 1 , A POOLO 400T. (O rganoch lo rine pesticides) OCP s. ; 400 mm 10 mm ; OCP s, CH EM SERV ICE GC2ECD : 30 m mm ( i. 108 18 4 2002 7 T ransactions of the CSA E V o l. 18 N o. 4 July 2002 2 2 2 1 1 (1. ; 2. ) : GC2ECD 16 (OCP16) GC2ECD OCP s OCP s OCP s OCP s 4. 52 ng L OCP s 6. 17 ng g 5. 1 15. 4 : ; ; ; : X592 : A :

More information

S y ste m s. T h e D atabase. D atabase m anagem e n t sy ste m

S y ste m s. T h e D atabase. D atabase m anagem e n t sy ste m 1 C h apte r 1 1 A D atabase M anagem e n t S y ste m s 1 D atabase M anagem e n t S y ste m s D atabase m anagem e n t sy ste m (D B M S ) S to re larg e co lle ctio n s o f d ata O rg anize th e d ata

More information

SigmaXL Version 7.0 Workbook

SigmaXL Version 7.0 Workbook SigmaXL Version 7.0 Workbook Contact Information: Technical Support: 1-866-475-2124 (Toll Free in North America) or 1-519-579-5877 Sales: 1-888-SigmaXL (888-744-6295) E-mail: support@sigmaxl.com Web: www.sigmaxl.com

More information

Lean Six Sigma Green Belt Programme

Lean Six Sigma Green Belt Programme Lean Six Sigma Green Belt Programme This programme provides the route to attaining benchmark British Quality Foundation Green Belt Certification but is equally for delegates who simply want to find out

More information

Collaboration in Public H e alth be tw e e n U niv e rs ity of H e id e lbe rg and U niv e rs ity of D ar e s S alaam How t h e c oop e r a t i on e m e r g e d Informal c ont ac t s from e arly 1 9

More information

Public School Maintenance Conditions and Costs. Prepared for the NM Public School Capital Outlay Task Force

Public School Maintenance Conditions and Costs. Prepared for the NM Public School Capital Outlay Task Force Public School Maintenance Conditions and Costs Prepared for the NM Public School Capital Outlay Task Force September 12, 2013 80% 20% 1 FMAR: The FMAR stands for Facility Maintenance Assessment Report

More information

ISyE 2028 Basic Statistical Methods - Fall 2015 Bonus Project: Big Data Analytics Final Report: Time spent on social media

ISyE 2028 Basic Statistical Methods - Fall 2015 Bonus Project: Big Data Analytics Final Report: Time spent on social media ISyE 2028 Basic Statistical Methods - Fall 2015 Bonus Project: Big Data Analytics Final Report: Time spent on social media Abstract: The growth of social media is astounding and part of that success was

More information

Why Is EngineRoom the Right Choice? 1. Cuts the Cost of Calculation

Why Is EngineRoom the Right Choice? 1. Cuts the Cost of Calculation What is EngineRoom? - A Web based data analysis application with an intuitive, drag-and-drop graphical interface. - A suite of powerful, simple-to-use Lean and Six Sigma data analysis tools that you can

More information

Continuous Improvement Toolkit

Continuous Improvement Toolkit Continuous Improvement Toolkit Overall Equipment Effectiveness (OEE) Managing Risk PDPC Pros and Cons Importance-Urgency Mapping RACI Matrix Stakeholders Analysis FMEA RAID Logs Break-even Analysis Cost

More information

S E 5/9. Checks & Forms for. BIS Software www.bisformsdivision.com 888.629.9640

S E 5/9. Checks & Forms for. BIS Software www.bisformsdivision.com 888.629.9640 BTM MO _TH ER SAFE PO SS 89 70 DEN E. H VE AMPD R FA 303-, C EN X; 74 O AV 30 0-62 8023 E. 3-22 06 1 0-74 24 IBIL ITIE S ST AT DA TE E RE FE RE NC E DAT AC E CO UN T NU CO DE ME NT MBE R DE SC DA TE RIPT

More information

How to choose a statistical test. Francisco J. Candido dos Reis DGO-FMRP University of São Paulo

How to choose a statistical test. Francisco J. Candido dos Reis DGO-FMRP University of São Paulo How to choose a statistical test Francisco J. Candido dos Reis DGO-FMRP University of São Paulo Choosing the right test One of the most common queries in stats support is Which analysis should I use There

More information

Operational Risk Register. Legal Dem ocratic & Regulatory

Operational Risk Register. Legal Dem ocratic & Regulatory Risk Risk F in a n c e & G o v e rn a n c e > > L e g a l D e m o c ra tic & R e g u la to ry - S te v e B a k e r L D R _ F 0 1 - L a c k o f re s o u rc e s to b e a b le to s p e n d th e a p p ro p

More information

Body of Knowledge for Six Sigma Green Belt

Body of Knowledge for Six Sigma Green Belt Body of Knowledge for Six Sigma Green Belt What to Prepare For: The following is the Six Sigma Green Belt Certification Body of Knowledge that the exam will cover. We strongly encourage you to study and

More information

Peach State Reserves 40 1(k) and 457 Plans

Peach State Reserves 40 1(k) and 457 Plans Peach State Reserves 40 1(k) and 457 Plans W hy save w ith Peach State Reserves? (PSR) Answer: 25% of your life could be spent in retirem ent You could leave em ploym ent with the state before you re vested

More information

Android User Guide. Worldpay Total Mobile

Android User Guide. Worldpay Total Mobile Worldpay Total Mobile Contents 1. Welcome 2 2. Get activated 3 3. Get started 4 Downloading the WorldPay Total Mobile app Pairing the devices Configuration 4. Get going 7 Taking payments Refunding payments

More information

F e b ruary S af e t y T i p Gr o u p R i d i n g T i p s

F e b ruary S af e t y T i p Gr o u p R i d i n g T i p s CBA Safety Handout 12-5-0 8 w w w. C B A -A B A T E N C. o r g January S af e t y T i p Get tr a i n ed b ef o r e r i d i n g. Please tak e th e B asi c R i d er C o u r se ( B R C ) an d si x m o n th

More information

The Role of Lean Six Sigma in Enterprise Business Transformations

The Role of Lean Six Sigma in Enterprise Business Transformations The Role of Lean Six Sigma in Enterprise Business Transformations By Amy Speth Executive Director, Business Transformations Femme Comp, Inc amyspeth@cox.net 757-377-5443 May 28, 2008 24 years in IT About

More information

w ith In fla m m a to r y B o w e l D ise a se. G a s tro in te s tin a l C lin ic, 2-8 -2, K a s h iw a z a, A g e o C ity, S a ita m a 3 6 2 -

w ith In fla m m a to r y B o w e l D ise a se. G a s tro in te s tin a l C lin ic, 2-8 -2, K a s h iw a z a, A g e o C ity, S a ita m a 3 6 2 - E ffic a c y o f S e le c tiv e M y e lo id L in e a g e L e u c o c y te D e p le tio n in P y o d e r m a G a n g re n o su m a n d P so r ia sis A sso c ia te d w ith In fla m m a to r y B o w e l D

More information